I visited this store seeking assistance with locating some parts. Unfortunately, the customer…read moreservice I received from Jean and Logan was disappointing. Both employees were rude and unhelpful throughout the interaction. When I attempted to clearly explain the tools and parts I needed, Jean ignored my questions rather than providing assistance. The lack of professionalism and respect made for a very negative experience. Based on my experience, I would not recommend this store to others.

Andrew Crowe was amazing, professional and helped me change my battery really quicklyread more

The lady at the counter was really helpful.. she suggested that they do give new parts but not…read morerepair. This is related to Equinox Year 2007..which had a power or cigarette lighter port, USB port wasn't working. Very gentle, professional, good person. This happened on Saturday afternoon on November 9th 2025.

I ordered some brake pads. They turned out to be the wrong ones I wanted. I called 3 times. They…read moreleft me on hold for over 45 minutes each time. Never came back to the phone. I emailed customer service several times and finally they cancelled my order and promised my money would be returned in 2-5 business days. It's now been 13 days and I have not received my money back. This is the worst customer service I have ever experienced. AVOID THIS LOCATION.

Upon reaching out to this particular Sears Auto Center, the manager, Eric, was very accommodating…read more I told him that I was informed, via the Jacksonville Sears Auto Center, that I was in need of a new battery. The Jacksonville Sears Auto Center did not have one for my vehicle and recommended that I reach out to the Oviedo location. Eric said that despite the fact that I could not get there until "after" the warranty was up for the Diehard battery, they would still accommodate me with a new one. On Saturday, Feb. 2nd, we went to this location and the employee was very helpful. We went into the mall and were called a short while later that we were good to go. Once we received our paperwork and got into our car, we could not get the radio to work and the Sears employee came out and assisted, noting we needed to find a card with a code on it. We did and were grateful for his assistance. I cannot recall the employee's name, but think it might have been "Louis?" Anyway, he was extremely courteous and professional. Despite the drive for us, I would recommend this Sears Auto Center as they are professional and customer-oriented.

I hit a cylinder head that was in the middle of the FL Turnpike dark and early in the morning. The…read moreimpact busted the two driver side tires and wheels. Had my Baja towed to Sears because they are open on Sundays. My dog was with me and both of us were pretty shaken up. I think I was still in shock even though it was hours after the crash. As soon as we got out of the tow truck one of the mechanics brought water for my dog. it melted my heart! The gentleman who inspected the Baja and very patiently explained to me what he could see as obvious needs and explained that they wouldn't know the extent of the damage until the wheels came in so that they could see under the truck to check the axles, frame, etc. He also pointed out the convenient (an obvious) rental car kiosk in their shop that I had overlooked. Thankfully, they, too, were open so that I was able to secure a rental car while my truck was being repaired. Jose was my contact keeping me in constant update on the estimates and times for the repairs. He was extremely compassionate, professional and helpful with my stupid questions. He worked with the insurance adjuster who also came out to inspect the Baja. Prices are fair and the quality of workmanship stellar. The repairs were completed faster than I expected. I can't speak highly enough about the excellent customer service from everyone I encountered at this location. I highly recommend them.

Allstate recommended that we send my son's car to this shop after he was rear-ended. From the pics…read moreand video that my son shared, the damage didn't appear too severe. However, the inspector warned that the car was unsafe to drive due to the risk of carbon monoxide leaking inside. We scheduled a repair start and end date, but the deadline kept getting delayed. The shop held the car for an entire month, and when we finally got it back, the results were unacceptable. The car sounded like a lawnmower, the housing that secures the rear bumper was broken, and I can easily pull the bumper back from wheel well. There were also duct tape residue marks and visible overspray. Initially, I assumed they had installed a cheap muffler because of the horrible sound. In reality, the flange connecting the pipe to the muffler had no gasket. When I checked, I can feel the exhaust pouring out of the joint, explaining the noise and, more importantly, creating a serious risk of carbon monoxide ent the cabin. This was the very danger they warned us about initially. I only discovered this issue once my son drove the car back to NY from Fla. Had I known the shop returned the vehicle in such a hazardous condition, I would never have allowed him to drive it.

Nothing worse than an accident other than... mom getting in an accident!!…read more I often feel like older folks get taken advantage by places that work on their cars. It was such a pleasure to see the way the staff treated my mother here! What was really amazing is that they offer to call you a minimum of twice a week to give you an update while your car is going through the repairs. Wow! What fantastic service! As far is the quality of the workmanship, they have a discerning I, as though they were working on there very own personal cars. They even insisted on fixing something on my mothers car that had been done incorrectly buy the other repair company, which is pretty phenomenal. All was done in a reasonable time frame and with updates. Could not have been happier with the service and workmanship! TL/dr: Boo-boo's auto bodies worked on well!

I've gotten 3 vehicles tinted at Tint World on East Colonial and have been completely satisfied…read morewith each one. Jack helped me understand the difference between the different types of tint material so I could make the best decision. I also recently had my Cybertruck wrapped at Tint World which I've been absolutely thrilled with the results. If you're thinking about getting your car tinted, I 100% recommend TintWorld. Pros: - Quality service - Fair prices - Excellent communication Cons: - It's not super close to my home (can't fault them for that!)

Needed the back window tint replaced as it was 4 years old and bubbling. They took care of it for a…read moregood price and great quality. Will be back when I get a new car someday.

They are ALWAYS short staffed. I'm disabled and I need assistance installing headlamp bulbs.Yeah…read moreright good luck with that So after waiting 2 hours I gave up and left. I'll try another parts store. How bout 1 star

Maegan picked the call even though i speak Asian…read more Indian Thick Accent ...i am here from May 16th 1996- old man in this country, but i do not live in Orlando as of now...i had an family emergency and had come by... Maegan -hopefully i am spelling her name correct- she is pretty quick, sharp, very customer oriented to strangers and has a great helpful tendency... She put me on to Alex- who comes out, has a great ability to find solutions, resolve, provide different types of input/values and cares for customers...He can speak different languages like Spanish and English which is key in today's world at least in Florida and California if not anywhere- just kidding. he was real nice....highly helpful...he has the ability to ask any of his colleagues also without hesitation -that's true solution oriented, caring for customers.

They contacted my insurance and the other CarStar location in Denver to accomplish warranty work…read morewhich my former insurance company failed to protect my rights. This location is awesome. They did the work in under 15 minutes.

Horrible service! Amateurs! They took almost a month to complete a supposedly 5 days job. My car…read moreleft with more problems than when I dropped it off. The manager Orlando is rude, and really doesn't care about their clients. We will never be back

I recently took my bike here. The team is professional, knowledgeable, without any unnecessary…read moreupsells. Great prices for the level of expertise. If you're in the Orlando area and need honest, reliable auto service, I highly recommend Dynasty Auto.

Warning: In my opinion, my experience involved deceptive business practices…read more I called Dynasty Automotive before my appointment and specifically asked two questions: how much the A/C diagnostic would cost and how they would determine what was wrong with my vehicle. I was told the diagnostic would cost about $120 and that they would use a diagnostic tool to identify the problem. After waiting about an hour, I was told they could not diagnose the issue unless I first authorized a $471 A/C recharge, and that I should just let the Freon leak out to see if there was a leak. I was effectively left with two choices: pay about $120 for a "diagnostic" that would provide no diagnosis, or pay $471 for a Freon recharge without knowing whether it would fix the problem, just to continue the diagnosis. Feeling backed into a corner, I approved the recharge. Only after the recharge was completed was I told the evaporator was leaking and given a repair estimate of over $4,100. Later, I was told the dryer listed on the estimate was only a recommendation. What concerned me most were the inconsistent explanations. During my visit, I was told the leak had been identified using water from a water bottle. Later, I was told the recharge was necessary to identify the leak. Those two explanations cannot both be true. I requested a partial refund because I believe the need for a $471 recharge should have been disclosed when I specifically asked how the diagnostic would be performed. My request was denied.