I tried to return snow chains that I did not use. They stated, "it is a seasonal item and cannot be…read morereturned." I went to another autozone (Redlands), thankfully they had their heads on straight, and said I can return as long as I have a receipt. I'll be nice enough not to share the names of the employees but the Calimesa store did not offer any help and didn't offer to reprint my receipt (lazy). Never shopping at this one again and will definitely make sure to not send business their way. :)

The "Quality" in the name is exactly that. Old School auto parts store at its finest. You won't…read morefind quality parts and help like this at a chain store, that is a fact. "Classic" parts, late model foreign and domestic, boat parts, they have virtually everything you could possibly need. No disappointments.

Can't thank the guys at AutoZone enough! A gentlemen by the name of Abe helped me out by installing…read moremy new battery in less than 10 minutes! I did not catch the cashier's name that helped me out, but I want to give him a big thank you too for his professional support. Definitely recommend this place! Thank you so much guys.

This is my place for anything auto-related. The guys behind the desk are always super helpful and…read moreoften times even walk out to my car with me to show me how to do whatever needs to be done.

Been at this game for over 50 years...thier upper level management team is made up of people from…read moreother industries.. solid understanding of shops needs is totally lacking...we has 5 sources in our area...most all shops here use others because of better service and inventory...

As a woman shopping for parts it can be very challenging. I had the best experience with Reginald…read moreat the Redlands store. With the information that I gave him, he helped me with kindness and patience. I'm very grateful to having somebody who took the time to help me out. Huge shout out to Reginald!!!

Service was Welcoming and helpful. Dedicated Parking right next to the building. Isles are well…read moreorganized and spacious. A larger location compared to others. Registers are around the corner from the entrance. Staff were attentive guests for shopping for their auto needs. Right in the heart of downtown across the street from Trader Joe's shopping center.

I stopped in to get a new set of windshield wiper blades but didn't know what size/kind I needed…read more Mike looked up my vehicle, showed me the various options they had in stock that would fit and make a recommendation. I made my purchase based on his recommendation and he installed the new blades for me right in the parking lot. The whole experience took no more than 15 minutes. Mike was friendly and efficient. His efforts and "above and beyond" customer service were much appreciated!

Refused to give me a refund on a part that was cancelled within 24 hours of ordering. When asked…read moreabout the refund he stated "My distributer LQK is charging me a 45% restocking fee." He wasn't aware that I knew that LKQ was pick-a-part. When i confronted him about it he changed his story. Despite the fact I never received the item or that "pick a part" has free 30 day returns with no restocking fees I can attest that this man is 100% a Crook with no integrity. When I asked him to show me some paperwork that says 45% restocking fee he refused to show me any documentation to back it up. Essentially he's holding my money hostage and trying to hold on to a good chunk of it with the pretense of another business, with a proven track record of easy returns, is charging a ridiculous 45% restocking fee of almost $1500. How is this not illegal?

No response I shipped over my part a month ago and no communication…read more Have called and was told Ill be getting a call back no response. Ghosting customer's and stealing parts is not how to do business!

I purchased a 250amp PX-4V alternator from Quality Power Auto for a customer of mines Chevy 4500…read moreconversion bus, and my experience has been nothing short of a nightmare. After installing the alternator along with a new regulator, I immediately noticed it was louder than expected. Despite it passing a load test, the unit failed just three weeks later while my customer was transporting her clients. This failure not only killed both batteries but also left her stranded, forcing her to scramble for alternative transportation. I ended up driving 150 miles to have the alternator removed, taken to a repair shop, and then reinstalled along with the purchase of two new batteries. The technician later revealed that a critical component inside the alternator had been installed upside down--clearly a defect that was never addressed by Quality Power Auto. When I sent the invoice for $590, which covered the repair, fuel, time, and labor, the owner deflected responsibility, blamed me for the installation, and even told me to "fuck off" before hanging up. First, they claimed their alternators are triple bench tested and couldn't possibly be defective. Then they suggested it might have been dropped, and finally, they blamed me for not calling to confirm the issue when I first noticed a bearing-like noise. In total, I spent $974 dealing with this mess not including the $590 he now owes me. Quality Power Auto shows zero accountability and demonstrates a level of unprofessionalism that is unacceptable. Save your money and support your local alternator/starter repair shop instead. I wouldn't recommend doing business with them if you value your time, money, and reputation. *UPDATE* For the record, I never informed you about the noise until after the alternator had already failed. Please try to be honest, especially since you're already under fire for telling me to "f* off."** Your lack of professionalism speaks for itself. Now you're claiming the noise was caused by the batteries--yet the previous alternator never made that noise. Instead of taking accountability, you keep deflecting and making excuses. It's clear you don't care about your reputation, and it shows. No wonder your business doesn't even have a Facebook page with all the bad reviews. At the end of the day, you're a joke, a disgrace to the automotive community, and you won't stay in business long taking advantage of people like this.

I feel compelled to help balance against the negative reviews, as I just had great experiences with…read moreQuality Power. I ordered my alternator 2 afternoons ago and the order was processed immediately and sent one its way. When the unit arrived this morning, it was in great shape. My application was a little of as far as mounting brackets go, so I called in to make sure I wasn't going to void or damage anything. I'm bad recalling names or I'd thank him personally on here, but the man on the phone was super helpful. Not only did I get the okay to make the adjustments, but very detailed instructions on what to do to get everything perfect. Just look at the other (negative) reviews and you'll see they trust their customers to do the work. I got a stock bodied alternator, so comparing it to the stock unit was easy. It looks at least OE quality. I have a fairly low engine idle speed in gear and an under drive crank pulley. With a 2in alternator pulley, my ratio is at 3.5:1 and I do dance around the 2,400 alternator RPM floor, but I can have a lot more running at 600 engine RPM before getting voltage drop than I could stock. Raising up to 700, and I'm back to 14.6 volts.

Had to get a specific transmission oil for a transfer case. Ron was so helpful with locating it in…read morethe back amd making sure they had what we needed. He was very friendly and pleasant. The store is always clean, and stocked. Every employee that we have ever dealt with has been helpful, willing to go above and beyond to help, and friendly.

Much thanks to the asst mngr Daniel, he went above and beyond in helping me out on a Sunday…read moremorning. Its that kind of service why I always shop there. Much Appreciated!