No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

One of our A/C units wouldn't start up and it was going to be HOT for the next several days. The…read morefriendly folks at Apple A/C were able to fit us into their schedule the same day I called. They quickly diagnosed the issue and got us back up and running for a reasonable price. Thank you!

The most knowledgeable and friendly team. Prompt service @ reasonable price. Highly recommended.read more

We were delighted with this company. Our AC stopped coming on last evening and was giving us an…read moreunrecognizable error code. We put in a request through Yelp and 5 Star HVAC was the first to respond. The very professional and pleasant technician, Rick, was at our door less than an hour later. The problem was solved within 90 minutes of the initial request - and at a very reasonable price. What a great experience! We now consider 5 Star to be our chosen HVAC company.

I sent out a quote request on Yelp that went to 5 HVAC companies; I thought I knew the issue and…read morewanted to know the repair cost if my diagnosis was correct...a way to get an apples to apples evaluation of each. I had 4 other generic responses who just wanted to get me scheduled and wouldn't tell me a price. 5 Star are the only ones who actually answered the question I asked. I thought the price they quoted for the job sounded very reasonable, though in the end I was feeling ambitious and found myself with a lot of free time, so I decided to do it myself. But, I appreciated their promptness and communication and will for sure check with them on harder stuff when it comes up.

Superb service for the replacement of two units in a timely experienced manner. The team worked in…read moreunison and never missed a beat on the work that was ahead of them! Exceptionally considerate of the manner with with they worked in both the attic and in the living areas. I would recommend BRUCE MOORE, JR, the owner that lives in Rowlett, for his explanation of the equipment installation plus gave us several choices of what was his inventory was. We need more contractors like Advanced Texas Air Conditioning! Thanks guys.....

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

Clay did a great job performing a pre-summer tune-up maintenance service on my two home A/C units…read more He arrived on time with all the proper tools and equipment. Clay was very knowledgeable about A/C systems and took the time to explain what he was doing and why it's important to service your A/C system regularly. I highly recommend Clay and will certainly call him again the next time I need service or repair done to my home A/C system.

From the owner: Enjoy an effortlessly comfortable home atmosphere with our skilled repair and maintenance of…read moreclimate systems.

Repairs and does not just try to sell you another unit. Been doing business with him for 30 years…read moreand gives the best prices.

Awesome service by Premier AC and Ron today. Within a 24 hour period, we had both sets of parents…read morehomes have failures with their AC. Reached out to Ron and with 4 hours this morning, he had both back running and cooling off the homes. Wonderful response and excellent service. I highly recommend Premier AC and Ron. Make sure you consider them the next time you have an HVAC issues.

On a warm day In October 2025, my 17 year-old Trane HVAC system finally gave up the ghost. As…read morealways, I did my research and I hired Coolinary Arts to replace my HVAC system. I can honestly say that my experience with Justin Berry (owner) and the entire Coolinary Arts team was exceptional. I am so pleased with their outstanding products and wonderful customer service. Justin Berry manages an excellent team, including his "right-hand man" Dylan Hayes. I decided to go with Coolinary Arts because their Yelp ratings were far superior to all the competition in the Dallas area. My decision was a very good one indeed. After initially speaking with Justin on the phone, he sent Dylan to my home to see what my home needed in the way of a new Trane HVAC system to be installed with complete new ductwork in my attic. Dylan is very knowledgeable and has a very pleasant, relaxed personality. There was no sales pitch and no pressure whatsoever. After deciding what model (number of tons and SEER rating) would be best for my home, we ordered my new Trane HVAC system. Several days later, it was professionally installed by Justin's remarkable installation team. It should be noted that Justin and/or Dylan were present during the entire installation process. I am convinced that buying high quality equipment from a reputable company is important, but their ability to install it perfectly is MOST important. Justin's team did an amazing job of installing my new HVAC system and all the new ductwork. They also installed two (2) new air intake vents in my ceiling in different parts of the home to maximize my new system's efficiency. My home now heats and cools beautifully. I highly recommend Coolinary Arts to anyone who is looking for a new high-quality HVAC system to be professionally installed with no hiccups. When making a big-ticket purchase like this, it is essential that the customer feels good about it. Needless to say, I feel very good about this transaction, including the stellar customer service provided by Justin, Dylan and their excellent installation team.

One of our AC units has been failing and took this opportunity to shop HVAC providers in our local…read morearea. After visiting with six different contractors, we selected. Coolinary Arts. We were happy that each contractor provided us the same feedback and input that our unit was slightly undersized in our existing air returns were choking the system from our initial visit with Dylan walk-through easy to review services in different packages. We felt there was transparency and then had a couple conversations with the owner Justin on what made the most sense finance the right equipment and service warranties. They worked with us and provided several different financing options a great winter buyback program of the old unit and we're able to get us scheduled within three days of selecting them. The team showed up on time removed and dispose of all the old units made the improvements to the returns and upsizing ductwork and it's been about a month and we cannot be happier with a quiet new inverter system keeping us cool at night. We look forward to our ongoing maintenance program with them. We would highly recommend this team.

Alex is too much of a professional, he shared even with me about purchasing the proper filter. No…read moreother tech has shared that. He is professional at communicating, Also showing any other awareness issues. He is respectful and I am very empowered about the knowledge he knows about Air conditioning. Don't let his size fool you he is fully equipped for the Job. Thank you Cool Experts for sending Alex.

Good service is expected Above and Beyond is unexpected ,trust is earned not given. Had 5 Ac…read morecompanies come out for diagnostic and quotes for a New AC system none took the time to give a detailed response and educate me except Cool Experts. Seer levels , Ac ton size impact had no idea about this until I met with them. Signed off on the system during after hours on a weekend and 8 am next morning they arrived and finished same day and refused to take my payment from me until they come back to do a QA check. Wow! Thank you @Coolexperts -sincerely customer for life

06 MAY 2024: TemperaturePro Dallas-Richardson (TPDR)…read more.. Where do I start!? We had one of the BEST customer service experiences ever with TPDR; it was absolutely EXCEPTIONAL!!! Starting with Jessica, she set up our appointment with TPDR. Speaking with her, I immediately felt like I made the right decision by calling TemperaturePro Dallas-Richardson. Mark, my TPDR representative has EXCEPTIONAL (I don't want overuse the word exceptional; in this case, he does) customer service skills; I know, because I work in customer service! Mark was professional and he's a great listener; to me, that's a plus! We never felt pressured. Mark took notes, he evaluated our existing HVAC system, and he offered great recommendations. Mark understood what we were seeking for our HVAC needs. Because he understood what we were seeking, we received exactly (Carrier 2-Stage System) what we wanted at a very competitive price. Disclosure... I sought three (3) HVAC quotes. After doing extensive research (I wanted to be realistic with pricing), TemperaturePro Dallas-Richardson met what we budget for; it was a win-win for us and TPDR. Additionally, our install team, Moe, Juan, and Ethan were a GREAT Trio... in short, from a technician/installer standpoint, they knock it out of the park!!! Moe's Team install was very appealing and professional looking. Also, they were polite and knowledgeable! Moe, the lead, kept me in-the-loop on how our HVAC installation was progressing. In closing, I can honestly say with certainty, choose TPDR first for your HVAC needs. If you must, get two additional HVAC quotes; I believe you will choose TemperaturePro Dallas-Richardson over the others! Yelp only allow 5-Stars; TPDR deserves 10 Stars! Thanks Mark, The Team, & TemperaturePro Dallas-Richardson! Dale

After calling the company and speaking with a pleasant young lady. I had a service tech named Jason…read moreout to my house for a routine maintenance check. Jason was professional and extremely knowledgeable. Jason offered several helpful suggestions but was not pushy and that is important to me. I am grateful I have finally found an honest reliable company ! I will highly recommend them to my family and friends.