Honest, fair. Common sensed and competent. No BS. True…read morestory; Tech One wanted $1200- to replace my rear shocks, including parts and labor. . Riethmeyers charged $450- after I bought my own Bilsteins[ $200], they installed them. Dudes saved me over $500-. Thats a serious savings to me.

They said my car could break down at anytime, but it couldn't be repaired. They claimed the part…read morewas no longer available. They suggested I should buy a new car despite the low mileage on this one. I got a second opinion from a highly rated mechanic. The part was available, but the issue was only a minor annoyance. There was no risk of breaking down or causing damage. I should easily get another 50k miles out of this car. They only recommended some overdue preventative maintenance that Riethmeyer's failed to do before. Riethmeyer's messed something up in my previous service, too. They fixed it for free, but I had to take it back. This latest experience was their second chance. I was a long time customer, but they just lost my business.

TLDR; Amazing, just go. Make an appointment so you don't screw anybody, but great customer service,…read morequality work, and legit prices. After a "check-up" at my car dealership, the dealership listed a number of "immediate concerns" that needed to be address and would have cost a pretty penny (basically, oil change, tire rotation, wheel alignment & balancing). Hesitant to just sign on, I took my car to Dave's to confirm that these concerns were indeed immediate and would indeed cost the amount that the dealership estimated. Gave them a call to give the list of "needed services" based on my car dealership, and they were great about fitting me in quickly. Also, am going on a hefty road trip soon, so they added a free trip check. After the trip check and basic inspection, they did identify that there was a slight alignment issue. The other things didn't need to be address, but I decided to just go for it because of the trip, low cost, and it'd honestly have to be done at some point anyway. What I really appreciate was the fact that they communicated these things with me, showed me numbers that caused the "issue", gave me a reasonable price and let me make the decision for myself. They're great, honest people!

They correctly, diagnosed some problems with my Toyota van and fixed them, except for one important…read moreitem, and that was the oil pressure switch, which was the main reason I brought it in to begin with. So that's kind of odd. It's obvious that the mechanics don't drive the car after they've repaired it because that light was shining in my face the whole way back home and I don't see how they could've missed it. They also tried to sell me a bunch of other repairs and serviced, which were probably not needed. (I'm on a very limited budget). I appreciated the info and simply turned down those other tasks which I could either do myself or postpone for another time. I think the lesson learned is if you have an old car and you're on a limited budget (and aren't we all) watch out for suggested repairs which are simply based on the estimated age of the item or a maintenance schedule, and not an actual malfunction. I've attached the email chain in four pictures. As you can see in there, I explicitly told the technician that the car was brought in for oil pressure problems, and the oil pressure light was coming on. Also, I should add that since I received the car back the engine is running smoothly, but not a single drop of oil has dripped off the engine so I'm pretty sure there's no oil leak. In any case, a small leak would not prevent me from driving the car however, the oil light being on all the time would prevent me from driving it, and I don't think the car should've been handed back to me in that condition.

OK love I'm gonna try to make this as quick and short as possible, but I do want you to understand…read morethat Jiffy Lube is not just a place that you go to get an oil change. There are so many other services that they currently offer and I'm gonna share the recent bundle that they have provided for me today. I am headed to Houston this weekend and I realize that I definitely needed some additional services. The largest bundle that they have available, allows me the opportunity for a clean, wipe down some additional oils and treatments for my lovely "Sage" (my car). There is a picture of a flyer for you to take a look at and see what's best for you. I have come to Jiffy Lube for the last 4 year Where I continue to get my oil changes. I only do synthetic per my late husband's instruction. The last thing I want to say is there is nothing like great customer service but not only that there is a young lady running this location on Palmer @Jiffy Lube who took complete and good care of me. The last time I went to a Jiffy Lube and saw that there were ladies working- do the dirty work. This is not to push or pull anyway for this profession, but just to encourage us as individuals that we can do anything we set are hearts to do. I was appreciative of the great customer service, the timely movement, the clear of detail and instruction, and the fact that the staff was attentive to all my needs concerning my safety. Thank you so much for taking the time to take care of our community and showing up when sometimes we don't show up for ourselves. Have an amazing week and see you in a few months.

I call the manager there the general. She works with her team. I always get quality service. The…read morestaff is always professional and sharp! They want their customers to have THE best "Jiffy Lube" experience possible. All they ask if that customers give them the reviews they deserve. 5 STARS!!

This Firestone is a complete disaster. I had an appointment for an oil change at 8 AM, so I arrived…read morea bit early at 7:57 AM to ensure I was on time. I started checking in, and the worker asked if I wanted to add tire rotation. I said yes, and everything seemed to be going smoothly. While I waited for them to finish, I decided to take a walk and browse the stores around the area. Fast forward to 10 AM, and I returned to find my car still in the same spot. I was a bit upset to see that it hadn't been worked on yet. I went to get a status update with the manager, and he asked if I had an appointment. I told him I had one at 8 AM. He then started looking for my appointment on his computer and told me he couldn't find it. I pulled out my phone to show him the reservation, but he still said he was having trouble finding it. His coworker chimed in and told him the number of the appointment. He then said that they had cars from overnight that they were working on first. I would have understood if this had been communicated to me when I arrived at 8 AM, but it wasn't. So, I waited for 3.5 hours, and my car was finally done at 11:25 AM. I paid and left with my invoice emailed to me. Please don't come here. They don't care about customer service or setting expectations. If an oil change takes 3 hours, they should at least communicate that to the customer. Many of us don't want to spend all day at an auto shop on our day off, especially since this was just for an oil change. To add to this experience, it was raining, and instead of parking my car in the covered area in front of the shop, they parked it in the parking lot. I will not be returning to any Firestone in Austin. This is the second store location I have tried, and I have left extremely disappointed. They don't respect your time, and if you arrive early, even if it's just three minutes before your appointment, they should also respect your time as you have respected there time by arriving early or in time

BEWARE!!!!! tried to rob me blind and let me leave with a worn driving belt that was about to snap…read more Went in with a maintenance required light on and they told me my axle's were leaking grease and it would be 1300 dollars. Went to a real mechanic, told me I needed an oil change and nothing was wrong with my axle's but that my belt was about to snap. Firestone mentioned nothing about my oil change or belt. If I could give 0 stars I would. DONT GO HERE!!!!!!!

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Great customer service, communication, price and etc…read more Went above and beyond to meet me on the weekend when closed to get me my belongings that I had painted by them. The paint job they did was excellent. Not a single complaint all around!

Fast response time on quote! I'm still contemplating if to repair, or sell vehicle due to…read morenon-expected costs.

From the owner: More than 20 years of experience from oil changes to majors repairs and I come to you read more