1. Oak Knoll Lodge

    1. Oak Knoll Lodge

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    Big Bear Lake, CA

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    Oak Knoll Lodge

    4.1 (114 reviews)
    Open Open 24 hours

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    Bathroom where the door hits the toilet

    Do not stay here. The carpet is disgusting. There was a cloud of dust when we sat on the couch. The bathrooms are sketchy. It was nothing like the pictures on the website. No air conditioning so it is horribly hot during the day. The windows are small with no fans so the cabin didn't cool off. The stove and microwave don't work so we can't cook dinner. Our cabin has dirty silverware but no pans. My sister's cabin has pans but no silverware. We have dishes but they look like a mix of a bunch of random dishes people have left here over the years. There is a really small coffee pot with a random stack of filters not in plastic or in a box that were dusty even in the cupboard. The office is not staffed and the property manager promised that the housekeeper put on fresh sheets "right before her eyes" but that is hard to believe. There are no paths anywhere just uneven ground so most of us have tripped. I fell and scraped up my arm.

    CABIN #4 Front
    John E.

    Our family's stay at Oak Knoll Lodge was a great experience. The manager, I believe his name was Wyatt, was super cool. Check in was a breeze. He gave me some local tips and even helped clear some snow from our parking area. I saw the new owner too and she greeted us with a friendly welcome. The office offered shovels and sleds for use while staying. Our cabin was cabin #4. A one bedroom cabin that sleeps about 6, with two queen beds in the bedroom and fold down futon couch in the living room. The cabin was a bit dated but had the comforts for a mountain cabin stay. A fireplace, tv, wifi, and a well equipped kitchen made our stay comfy in the snow. Stove, microwave, full size fridge, coffee maker, pots and pans, glasses, plates and utensils and a nice large table. The bathroom is a bit small for 6 but we did fine. This cabin had a great view in the rear and a perfect hill for sledding. We even used the volleyball court in the snow. The SB Forest is also across the street for even more great snow play or hiking. Bring your own food and firewood. This lodge actually has about a dozen individual cabins with varied sizes and accommodations from couples to families. It's off the main HWY 18 so you don't hear the traffic passing by all day, but close enough to walk to nearby businesses. You can actually walk to the Alpine Slide and a market on HWY 18. Also a quick drive to Big Bear Village for shops and restaurants. I would come back in winter for more snow fun, and summer to check out the pool fun.

    Johanna S.

    My family and I had amazing time durning their first winter storm! The lodge is located near a park. It was perfect to go sledding. My family and I had a great time! Make sure you bring enough wood for the fire place and extract blankets and pillows. We also brought Lysol and wipes to just make sure we wiped everything down, because, well, COVID. Lol. It was the most perfect cabin! Love the vintage feel too:)

    Again
    Julie B.

    I was so excited to come and support Oak Knolls after seeing the show on Magnolia Network. I understand construction. I understand COVID. There is no reason for all this crap everywhere!!! The cabin we stayed in was niceish....peeling paint in the bathroom, little details missing, turn your refrigerator doors to not open to a door...things like that. This could be a great place doesn't seem like anyone cares. I came for my birthday weekend and it was a disappointment. We spent way too much money for a dump.

    There were tiny holes in the crumpled up bedding that was provided for the plastic and tape covered sofa beds

    This is the most disgusting stay I have ever experienced. It is dirty and the faulty construction is ridiculous. There is 1x3 used as baseboards, walls half painted, dirty walls doors and baseboards, light fixtures that look as if they have never been cleaned. There were cobwebs in the kitchen ceiling. The throw pillows are filthy. There was a roach that crawled across the floor. The bathrooms were gross and zero to little water pressure. I would not recommend any person I know to stay here even for free, let alone for almost 500 dollars a night. We stayed in cabin #9. There are no smoke detectors or co2 detectors in any of the bedrooms.

    I've stayed at Oak Knoll Lodge twice, once pre-2015 and once recently in 2021. In that time, the interiors have been updated but the exterior is a bit in disarray. First, the good. These mini cabins are perfect for a 2-person getaway when you don't need an entire house. Each cabin has everything you need from cooking to jacuzzi (in some rooms) to just lounging in front of the tv. In pandemic times it's especially nice to have a mini kitchen to cook out of, so that one does not have to rely on restaurants. The kitchen was well appointed with everything we needed -- dishes, utensils, microwave, stove, oven, fridge, and coffeemaker. The location is within walking distance to the Pineknot hiking trail, as well as to some local stores. The bad: the exterior seems to be in remodeling stage and there are piles of junk everywhere, including the lobby. It doesn't look like regular construction materials, but like, hoarder junk. The lobby and lodge are completely closed and looks like your creepy neighbor's garage. The pool area looks like it has not been updated for years. And there is a general store that is supposedly being made for a reality show. There is some rebranding going on, but it's not necessarily at the benefit of the guests, unfortunately. I understand that shared space is not necessarily a priority during these times, but the pricing should be marked down if parts of the grounds are not in use. I love that the Oak Knoll is evolving, I just hope it gets out of this transitional phase, for the sake of its current guests.

    This photo clearly says my checkout is 11:00.

    Very bad experience!! First they never sent me the check in information so my family waiting outside the cabin for an hour before we could reach anyone. Called several numbers and kept getting the voice mail including the emergency number. So we didn't get into our room until an hour after arrival, annoying. They said I didn't complete the contract which is incorrect because I have a confirmation. I requested a later checkout and they refused. My contract said 11:00 but they insisted I leave at 10:00 because this time of year is busy. What ever happened to great customer service. Awful. After having a reservation they decided to send me an additional contract for cleaning fees. If I wanted cleaning fees I would have booked an AIrBNB. Additionally like others said the place was dirty. Sofa was stained and I didn't want to sit on it. The additional comforter was dirty and stained and I refused to use. They might refuse to acknowledge my stay like others but let me include pictures. Talk about bait and switch I would stay clear.

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    6 years ago

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    Not lie about the amenities, and provide basic necessities as hot water and heat. The pool was green.

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    Happy to know you had a great stay at Oak Knoll Lodge!

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    Page 1 of 3

    Ask the Community - Oak Knoll Lodge

    Review Highlights - Oak Knoll Lodge

    Sitting on the back porch of our cabin felt like our own little oasis in Big Bear.

    Mentioned in 71 reviews

    Read more highlights

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    Home2 Suites by Hilton Big Bear Lake - Guest room

    Home2 Suites by Hilton Big Bear Lake

    (53 reviews)

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    Relatively new property, modern, with spacious rooms. Nice family touches that youll find in this…read morebrand including breakfast, the "market" in the lobby, and s'mores kits to use at the fire pits. We chose a room with a kitchenette, and even for our short stay, it was a great convenience. Service is a little hit or miss. When we arrived our room was a bit stuffy so we tried to use the thermostat, which kept indicating a low battery. We called the front desk and the man who answered hesitantly said they'd tell maintenence. On our way out for dinner, we stopped by the front desk to remind them of our request and it was the same person who answered the phone. He was surprised and scrambled to find a sticky note to write it down. After all of that, we come back to the room to a note that it's been "fixed." The A/C and heat are controlled on the unit by the window itself, not the thermostat. So why not say that the two times we asked about it? The entrance and exit are towards the road behind the main street through down, which has restaurants, a 7-11, and other places you can easily walk to -- if they had an exit facing the main road. We had to walk around the building, climb over the railing and then make our way to the sidewalk.

    We stayed at Home2 Suites during our trip to Big Bear. The hotel itself is very new, modern, and…read moreclean, and the room was spacious and comfortable. However, I was disappointed that the bathroom in Room 363 already had some maintenance issues. The toilet was loose and wobbled every time we used it, and the shower handle was also loose and moved around when adjusting the water temperature. For a newer property, I expected these basic fixtures to be in better condition. The complimentary breakfast was a simple American-style breakfast with a few hot items, which was convenient but nothing particularly special. Overall, the hotel has great potential because it's clean and well maintained in general, but the maintenance issues in our room definitely affected our experience. Hopefully, management will address these problems soon, as this could easily be a 4 star stay with better attention to detail.

    Chateau Big Bear Boutique Hotel, BW Signature Collection - Chateau Big Bear Boutique Hotel, BW Signature Collection Exterior

    Chateau Big Bear Boutique Hotel, BW Signature Collection

    (385 reviews)

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    We stayed here for one night over the 4th of July weekend and overall had a good experience…read more Check-in was quick, and the front desk staff was genuinely welcoming and friendly. They made us feel right at home, which was a great way to start our stay. We booked a room with two queen beds, a fireplace, and a balcony. The lobby is nice, and the hotel has a spacious breakfast area along with an on-site restaurant. Our room was on the first floor, though, and the balcony overlooked someone's backyard, so we didn't really get to enjoy sitting outside. That was probably the biggest disappointment. The room itself was comfortable enough. The beds were decent, and it looked like some of the decor had been updated. The bathroom, however, could definitely use some work. There were patched areas on the walls, cracked baseboards, and it felt a little worn. The hallways could also use a refresh. The game room was a nice surprise. It had a pool table, ping pong, foosball, a few board games, and vending machines. There's also a small outdoor pool and jacuzzi, which looked like a nice place to relax. Breakfast was included and had a good variety of options, which we appreciated, especially on a busy holiday weekend. Overall, while parts of the hotel felt a little dated and even a bit creepy in places because of the older chateau style, we still enjoyed our stay. For the price we paid during one of the busiest weekends of the year, it was a good value. A few updates would make a big difference, but the excellent customer service and included breakfast definitely left a positive impression.

    Stayed here for a weekend work trip and the hotel is lovely. I would absolutely come back for a…read morevacation. Very clean rooms, decent breakfast buffet, and incredible customer service. Carol in particular made my stay perfect. She's incredibly knowledgeable about every single aspect from the hotel and on top of that she's a very sweet and accommodating. I had a few needs. - printing, extra towels, toothpaste, etc and she was amazingly QUICK with every request. Thanks again Carol and Chateau Big Bear, I'll be coming back soon!

    Hampton Inn Big Bear Lake - Guest room

    Hampton Inn Big Bear Lake

    (26 reviews)

    Big parking lot with easy access to hotel and back out.. Incredible service and staff. Lounge,…read moreamenities and everything that a Hampton Inn provides always brings it to the top! Clean rooms, easy access TV, and comfortable sheets with a plush bed. Overall excellent experience and I'll be back for sure!

    Unfortunately, our experience at the Hampton Inn Big Bear Lake in Big Bear Lake, California was…read moredisappointing, beginning with the incredibly rude and unhelpful staff. The lack of basic courtesy and hospitality was especially surprising for a hotel where guests are paying a premium to stay. Another major issue was the $29-per-day parking fee, which was not made clear to us beforehand and felt like a hidden charge. At that price, parking adds a significant amount to the cost of a stay and should be disclosed prominently when making a reservation--not discovered after the fact. Housekeeping was another disappointment. Maid service is only provided every other day, rather than daily. For the rates being charged, I would expect basic daily housekeeping service or, at the very least, for this limited schedule to be clearly communicated to guests before or at check-in. Overall, the experience fell well below my expectations, particularly when it came to customer service, transparency about additional fees, and basic hotel services. I will not stay at this hotel again, and based on my experience, I cannot recommend it to others.

    Sleepy Forest Cottages - broken window latch

    Sleepy Forest Cottages

    (349 reviews)

    Horrible experience. Won't be back. Reserved one room upstairs with a patio/balcony. Was given a…read moreroom on the street with a narrow 4 steps to the cabin. No porch or anything. We complained and was told that they had the right to change us. It's not in their written policies anywhere. This room was substandard, especially to the one we actually booked. The mini blind were threaded, broken and dirty the table was beat up and not stable, the cost rack was in front of the window. And was not stable to move plus that was the only place to hang clothing. No drawers The mini sofa at the end of the bed was torn and poked your behind if you sat on it. Everything is done by text message, yet conflicts aren't resolved. It was our ;9 wedding anniversary. We were deeply dissapointed after reading other's posit reviews. We won't be back

    This review pertains to cabin number 4. The cabin is quaint and cozy. We were there in the summer…read moreand air conditioning was not needed. It was comfortable for the most part. We brought our two dogs which is why maybe they gave us a cabin that wasn't as nice as the pictures. One big problem was the shower heads in the bathroom. The flow was very good. But the bathroom is a wet room style, meaning there's no divider between the shower and the rest of the bathroom and the water gets everywhere in the bathroom. They need a curtain or a wall between the shower and the toilet and sink area. If you are very picky about your stay, I would not recommend this place. If you are not super picky, this would be fine.

    Sessions Retreat and Hotel - The pool

    Sessions Retreat and Hotel

    (110 reviews)

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    This was such a great place to stay! The communication from the staff was very easy and they were…read moreall so kind. I absolutely loved that there was a spot to do yoga or other movement classes! If you want to do a complete wellness day, you can take your mat to this beautiful open deck area (where your mat is shaded) and you have some mirrors. Once you finish your class, there's a sauna and cold plunge available to use to complete the perfect session! I didn't get to use the lodge much as I was visiting solo this time, but would love to use that nice big kitchen and the pool table next time This place is not super big, so everything is very walkable and in close proximity to each other! You can drive, walk, or even ride your bike to other restaurants and activities near by if you aren't too busy playing corn hole or lounging in the hammocks

    My family and I decided to stay here while visiting Big Bear Lake this past weekend. Let me tell…read morey'all from arriving to the vibe inside the office to the room it was all super welcoming and cozy. Vensia was the front desk person and she made us feel super welcomed and explained everything to us in detail. Not to mention we didn't have a reservation and they were able to accommodate us on the spot. This place is also pet friendly cause we were traveling with our furry friend which was nice because she also shared with us her dogs and their names. Overall extremely happy we had such a great experience here and will be booking in the future!

    Oak Knoll Lodge - hotels - Updated September 2026

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