Ken Ray from Kensa is the consummate experienced professional. He exudes respect for his customers,…read morealong with confidence, charm, honesty, and extensive intelligence. His explanations are clear, concise, and easily understood. He's quick to apply his knowledge of home construction to the job at hand, which is to inform the buyer of the condition of the house being considered for purchase. No time is wasted. Questions are answered in detail. Following Kensa's home inspection, my real estate agent and I used Kensa's website to examine Ken's report together. After a long discussion, my agent was able to use Kensa's website tools to share with the seller's agent those portions of the inspection report labelled Deficient. The home inspection results served as evidence that some of the repairs any buyer of this house faces are serious and potentially expensive. Other recommended repairs are less expensive, but I'm convinced now that my original offer was too high. Consequently, I lowered my offer and feel that I had good reason to do so.

Ken was very upfront and honest about what the property I was considering had going for and against…read moreit during the inspection. Because of his thorough evaluation, I ended up passing on a property that would have needed a lot of work, this was all revealed during his inspection. It was easy to schedule the appointment on his website and he showed up about 15 minutes early too. Thanks Ken!

Guy works for the client to make sure your money is well spent. Extremely thorough and ensures you…read morego to the buyer's understanding what needs to be done before purchasing a home. I found him to be extremely trustworthy, hardworking and communitive to help me understand what needs to be done. I strongly recommend him if you're purchasing a home.

No Mr. Occhino, I am neither a real estate agent nor a person who is angry that your inspection…read moreturned up problems in their home. A disgruntled person who lost money due to one of your reports would be a convenient explanation for my review of you. That is not the case here. I wrote my review as a public service to others. By the way, if this negative review of you should be ignored because the person writing it is not a verifiable client of yours, who is to say the people with names like Regular J. and Mh M were your actual clients writing honest reviews? One reviewer said you gave them names of contractors to contact which seems unethical if you are the one telling them they need to fix something. It is obvious from your response you were not an English teacher. Your "poor me" tirade is littered with misspellings and run-on sentences. Also, it is "due diligence," not "due-diligent" and the phrase is not hyphenated. Since you are so fond of seminars, perhaps you should take a couple on grammar and punctuation so the reports you generate will be readable. There are no nefarious reasons for the review I gave and your attempt to try to tie it to phantom people out there who lost money and have an axe to grind is laughable. If you feel I was wrong in the way I evaluated your lack of skills, you were certainly free to correct the record with your response. You did not even attempt to refute what I said about your paper thin credentials. Instead, you rambled on about people's rights and then you just reiterated what I had said about the importance of hiring a qualified inspector when purchasing a house. Being a licensed inspector does not automatically make you a qualified inspector. There is a very distinct difference. There are many good inspectors out there that know their stuff. You are just not one of them. You obtained a license to be an inspector by listening to online seminars and it is really a shame that both the Commonwealth of Massachusetts and the State of Rhode Island set such a low bar for issuing home inspector licenses to people like you. It allows you and others to hold yourselves out to the public as experts, qualified to render opinions about all the important systems of a home. You just do not have the kind of experience you should have under your belt to be giving people such vital advice. You might be a very convincing and affable person but you are essentially a hack. When people hire a home inspector before making a home purchase, they should be getting opinions from real professionals who have a history in the building industry. They should not be getting half baked advice from a former math teacher who may have tinkered around his own house for years applying band aids to his pipes and electrical wires and who now thinks he's an expert. Simply put, you should be required to have years of experience in the building industry before you are issued a building inspector's license. It would be prudent for MA and RI to beef up their requirements for home inspectors so people like Mr. Occhino are not allowed to take a couple of online seminars, pass a test, pay a fee, put up a fancy website touting their skills, and hold themselves out to the public as experts in everything from building integrity to plumbing and electrical wiring when they have never worked in that field. They also get to charge exorbitant fees that are not commensurate with their knowledge. In this case, you certainly do not get what you pay for. Anyone who thinks an online seminar can replace years of hands-on experience in the building industry is a fool. Mr. Occhino's decades spent in the high school math department falls far short of the requirements needed for professions like pipe engineer, master builders, electricians, and plumbers. Even general construction workers most likely have more knowledge than Guy Occhino because they are actually building the houses Occhino is supposedly qualified to inspect. Anyone deciding to buy a house or to not buy a house based on Mr. Occhino's advice should think twice. Or better yet, just hire a home inspector with the right credentials to truly inspect and evaluate your property. You are not going to class to listen to a former high school teacher educating you about a thermostat, you are buying a house. Dispense with Mr. Occhino's 4 or 5 hours of fluff and nonsense and hire an inspector who can determine whether or not the house you are about to buy is a sound investment.

Todd replied immediately and we discussed the house and his fee. Made an appointment for the day…read moreafter Christmas. He arrived a few minutes early and had already begun the exterior inspection before I arrived. He was professionally dressed and personable. Once he had completed the inspection he went over all the areas of concern and explained how the report would be laid out. We had the report the next day and it was quite comprehensive with descriptions of issues along with pictures. One thing I did not anticipate was there was no up on the roof time. Basically surveyed the roof with binoculars. In previous instances the inspector got on the roof for a more thorough inspection of both roof and chimney. Perhaps a drone could be used? Over all I was/am pleased with Todd and think he did a great job. My only reason for not giving 5 stars was the lack of getting on the roof which may be the norm now. If so this should be 5 stars.

We've hired Todd Goff of Beacon Street Home Inspection for two homes we wanted to buy. We chose him…read morebecause he was highly recommended for being thorough, fair, honest, reasonably priced and the Best home inspector on the South Shore. ALL of those things are correct and we are so grateful that we hired him. Todd arrived when he said he would, took his time to carefully analyze the nooks, crannies, piping, electrical, construction, inside, outside and every possible thing about the home that was critical. His full and comprehensive report arrived within 24 hours, was easy to read, had plenty of photos and helped us make a decision to buy the home or not. We highly recommend Todd Goff.

Inspection was done with good attention to details. Most issues were identified in the inspection…read morereport. Worth the money spent on this report. We needed accurate list of current issues to make our decision to buy a property. This was exactly what we needed! HIGHLY RECOMMENDED!

We had a great experience during our buyer's inspection! Thomas was excellent. He was on time and…read morevery diligent inspecting the entire house. He answered all of our questions well and had the report ready for us the next day. Everyone at the company was very easy to work with.

I do not recommend working with Garrett or Capital G Inspections. I would actually rate zero stars,…read moreif allowed. Garrett was nice in person and seemed knowledgeable; however he never delivered my inspection report. I paid $450 for absolutely nothing. If you get an inspection completed and there is no report to show for it then you didn't get the inspection. He told me I would have my report within 3 days and it's 7 weeks (as I am currently writing this) and I still do not have my report. Unfortunately, the report could not be used as part of the close and I had to take care of repairs on my own after I bought the house. I emailed Garrett and he continues to ignore my communication. I asked for a refund since he never delivered the inspection report and he has not responded. I am so incredibly disappointed in his lack of responsiveness and delivery. This is a poor way to conduct business and he never made it right. Please save yourself the trouble and the hassle and hire someone else.

If I could give Mass Inspections 10 stars I would! Garret came to do my home inspection on Sunday…read moreat 10am and arrived early and had already started looking around outside before I got there! Once inside, he went over the paperwork with me very thoroughly and walked me through anything I was confused about. The inspection itself was VERY comprehensive and Garrett was beyond thorough. He took his time carefully looking at everything he could and offering advice on upkeep and how to fix certain things along the way. Nobody LIKES problems, but having Garrett point then out before the purchase and sales of my home made the process much easier and more relaxed. Highly recommend!

It was a pleasure working with John. His very patient and engaged demeanor quickly set us at ease…read moreas understandably nervous first time home buyers. John came highly recommended to us from another inspector who had been used by friends twice. He was on time and responsive for our inspection. He was patient, diligent, and detail oriented to the extent that he would "geek out" about small details that he appreciated about the house's build, such as the electrician properly removing a knob on the sub electrical switch box. His report was provided to us promptly the next day, and he expressed a willingness to work with the competing schedules of all parties involved. We had an initial conflict doing the radon test and he moved his schedule around to accommodate a time-sensitive task the builders needed to get done. HIs report was thorough and detailed, with photos and arrows pointing to every specific thing he had pointed out to us during the inspection. We had a lot of questions about small details and he never voiced frustration bur rather, answered questions in a patient, thoughtful, gentle manner that was very helpful to us as we went through this process for the first time. Lastly, his previous experience as a builder was important to us, as we had purchased a new construction and he was able to give us a first-hand insight on the quality of materials used and how well the home was built. We happily recommend him.

I was looking for someone to do a roof inspection of a just completed roofing job, and John and…read moreSheila (who handles scheduling) were incredibly prompt at getting back to me and finding a time. They also did a great job of explaining what their inspection would cover, and their experience (with at least 30 years in the industry). John went up to each of 3 multi-unit buildings, taking photos from above and from different angles on the ground as well to provide a thorough report. He also gave some great advice about preventing water infiltration into the basement and siding repair when I asked. John was detail oriented, generous with providing information and assistance, and very easy to talk to. I would definitely recommend Barber Home Inspections, and would use them again if/when the need comes up in the future.

Todd installed a chimney liner and fireplace insert. He completed the job in only a few hours and…read moreeverything is working great! I appreciated how Todd explained the process along the way and asked us before making any decisions.

No quality at all! Serviced by Sam, he should be fired!…read morehouse full of smoke 480 USD, he called me back and did not even know the service he performed, house full of smoke and smoke detector's set off, took 2 days to remove the smoke, do not use this service they are terrible! John Swarzkopf 909-204-0039

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Rich is a very professional agent with tons of knowledge about the property, and he helps us avoid…read morelots of potential risks about our condo! So, yes huge recommendation if you need to buy a property! Rich is the best agent!

Very responsive and excellent communication…read more We had our offer accepted on a house. I contacted Tri-Value Consultants for an inspection. Michael was very professional and thorough. He took a lot of time with us to explain everything going on with the house. The house ended up having a lot of issues that we didn't notice in our earlier walk through. Thanks to Tri-Value consultants we were well-informed about all of the issues with a full report and ultimately decided to not move forward with the home. We are so glad we contacted them and didn't end up with a house that needed a ton of work. I would absolutely contact them again when we are considering future properties.

I contacted Tri-Value recently when I found an income property for sale close to where I live , a…read moresmall condo in a large 7-floor period building. I moved to the North Shore a little over a year ago and because of the crazy property market at that time, I waived the inspection to prevent the seller doing open houses, locking down my offer. A huge gamble that made me nervous but I have a lot of experience as a home owner. Now that I am more familiar with the area, I was ready to purchase a small income property as well. I was attracted to Tri-Value because of the many stellar in-depth reviews I read, but also, by sheer coincidence because the owners, Michael and Joe Scaduto, have the same last name as members of my family, though there is no relation to these Scadutos. I expected to leave a message, but Joe picked up and I was immediately impressed by his professionalism, responsiveness and knowledge. He was clearly a veteran of the home inspection business and that's just what I wanted. I really appreciate a meticulous, erudite inspection especially when it's combined with outstanding customer service and clear communication. That is what I got in spades with Tri-Value. The actual inspection was done by Joe's son, Michael Scaduto, who is as sharp as they come, and who left no stone or dodgy wiring unturned. I've engaged many inspectors in my years in property-owning and I've never come across this high a level of service and desire to illuminate all aspects of the inspection for the potential buyer. I learned so much! Joe was also at the inspection and they worked as an amazing team of home scholars/investigators. I was made fully aware of all red flags and also everything that was functioning well. Michael and Joe went over and above in my view, at a very reasonable fee, and so impressed am I that I'm now engaging them for the overdue inspection of my own home. Tri-Value is a rare gem.

Gary is great! He…read morewas very thorough and meticulous when he was inspecting my new construction home. He pointed out things that he would suggest changing, in addition to things that I should look out for in the future, and potential fixes. There were a lot of small/annoying things I would have missed without Gary's help,

Highly, highly recommend A Better Look Home Inspections! Gary was professional, thorough,…read moreinformative and knowledgeable. Will most certainly use them again and will recommend to all!