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    Oaty Bear

    5.0 (4 reviews)
    Closed 12:00 pm - 4:00 PM

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    6 months ago

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    4 days ago

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    Pet Planet College Park - Adorable birthday cakes sold here, made by Happy Tails Barkery

    Pet Planet College Park

    (81 reviews)

    I was excited to find a self-serve dog wash in our neighborhood, fairly close by and at a…read morereasonable price. First couple of visits went fine. Everyone was super friendly, but I noticed that a couple things that were really lacking: adequate towels and a clock inside the washing room. I've mentioned both before during check out. When you're selling dog washes, apparently lots of people want them. This was probably my 5th wash and every time someone gets in line behind me. For someone like me with ADHD no way to measure time passing in a shared space and with soapy hands making me keep my phone in my pocket? No clock is a distinct disadvantage (feel free to interpret that as ABLEIST because you're introducing hurdles that only impact ND folx). Hearing there's someone in line behind you and you've got 15 minutes -- is stressful especially when there's no clock and the towels are barely thicker than a paper towel. It makes the task is exponentially harder to finish quickly. I had to walk to the front when I realized that while she time checked me, the lady working but didn't bother asking if I needed anything and that no more towels were coming. Bit strange having to beg for more towels when she literally commented "gosh, is that a fluffy dog!" as we signed in. Yeah my dog has a double coat which you have acknowledged seeing so I don't know why you're trying to cheap out on the towels? It was actually a safety hazard. There was water everywhere because I could not get enough of his water out of his coat in order to walk him safely from the washing room to the front counter even after the second batch of towels. I mentioned it was unsafe and I wish I'd have gotten more towels when I asked for them, and also that it was difficult to keep moving within their timeframe/to be respectful to the other guest when there's no clock available. The lady working could not have cared any less. She didn't acknowledge my concern just dismissed. "Oh if there wasn't someone waiting behind you, I wouldn't have hurried you." Well no kidding and I wouldn't need a clock if I wasn't trying to be courteous. I could have taken my own time and been in there long enough to get my dog adequately dry. Instead I had my dog dripping water and soaking into my car seats when I left the dog wash. If that's a dog wash is a service that you're prepared to offer, please do it so that people can have a successful experience. Today blew really hard but actually it's the same challenges I've faced before when using their service and today decided I'm not their ideal customer with my expectations. Pet Planet should think about some ways to ensure people want to come back or at least feel they gotten enough of what they paid for to move on with their day. If I knew I'd only get the wash half done I wouldn't have started. A wet husky/malamute is a recipe for a stinky dog and or skin problems from being wet too long. I'm hoping we don't end up with an unexpected vet visit after this.

    Always a smiling person to greet you as you walk in. Everyone I talk to seem to know a lot…read more Heather has helped me several times and been a big help. Trying to find a right healthy dog and cat food at a reasonable price is not easy and takes a lot of research. I had no idea how much time it takes and how much there is to learn.

    Animal Kingdom

    Animal Kingdom

    (165 reviews)

    We had the absolute best experience at Animal Kingdom in Arizona Mills Mall, and we couldn't be…read morehappier with our decision to get our cream golden retriever puppy from here. From start to finish, the entire experience was thoughtful, transparent, and genuinely caring. Our puppy is beyond precious--healthy, happy, and already such a beloved part of our family. You can tell he was raised with care, and that Animal Kingdom truly prioritizes the well-being of their animals. A huge, heartfelt thank-you to Danica, who made this experience truly exceptional. Danica is one of those rare people who clearly loves what she does. She walked us through every single detail, answered all of our questions thoroughly, and made sure we fully understood exactly what we were signing up for--no rushing, no pressure, just honesty and care. She made us feel confident, supported, and excited every step of the way. Buying a puppy is a big decision, and Danica made the entire process feel smooth, personal, and reassuring. We never felt like "just another customer." Instead, it felt like we were being guided by someone who genuinely wanted the best outcome for both us and the puppy. If you're considering getting a puppy and want an experience that is professional, transparent, and full of heart, Animal Kingdom at Arizona Mills Mall is the place to go--and if you can work with Danica, consider yourself incredibly lucky. We will forever be grateful for this experience and for our perfect little golden boy.

    Symba has been home for one week & we could not be happier!! He is well mannered and full of love…read more The staff is welcoming, friendly & knowledgeable. They are thorough & thoughtful, highly recommend!

    Petco

    Petco

    (70 reviews)

    Employees at this location are always kind to me and my pupper, However, my only complaint about…read morethis store is that the shelves are always poorly stocked and the items I go looking for are hardly available and this is the closest Petco to my home.

    They RUINED my dog's tail. My dog had a beautiful, long, fluffy tail and they chopped it down to a…read morestub. It was NOT matted or adhering her at all. They chopped it off because they wanted to and I hate it. My baby doesn't even look like my baby anymore. She loves to chase her tail and rub her long tail on people she loves, she loves when I run my hand along her tail and now she can't! It barely even WAGS! I would understand if it was matted or objecting anything but it was NOT. I brush her all the time, including her tail, and It's curly and sits up so it's not blocking anything or getting like pee and poop on it. ALSO, they admittedly didn't do all of the things I paid for. I paid for the bath (not bath and haircut so why did they even cut her tail in the first place???) and shed release + which is supposed to include double shed release shampoo, blow dry, 15 min brush + second brush, ear cleaning, anal gland expression, nail trim, scented spritzs, teeth brushing and nail buffing. They didn't clean her ears, do the second brush, being her teeth, buff her nails, or do the spritz...what did I pay for then? Lana and I will NEVER return and I wouldn't recommend them to my worse enemy.

    Oaty Bear - petstore - Updated May 2026

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