I am so happy we found SmartParke! Every staff member I've encountered has been so kind and my dog…read moreabsolutely loves coming here.

I don't usually leave reviews, but I want to forewarn other pet owners for the safety of their…read moreanimals. My dog contracted kennel cough after staying at this facility. This was my first time ever boarding my dog. I went away for five days for my sister's wedding and spent nearly $1,000 trusting that he'd be well cared for. The next day after picking him up, he began coughing and vomiting foam. I reached out to the facility right away to ask if anything had happened during his stay, but received no response for days--only after multiple follow-ups requesting to speak with a manager. By that night, my dog was crying while vomiting and struggling to breathe, and I knew something was wrong. I had to rush him to the vet for emergency care. Thankfully, he's now being treated and recovering. I asked the business to please cover my dog's vet expenses at the very least and sent them the bill. They have not confirmed or denied they can offer anything which I find very bizarre. In good faith you should offer a discount or cover SOME of these bills to show you care and are sorry this happened to a new customer. What made this even more upsetting was the lack of accountability and communication from the business. They refused to provide answers in writing and insisted I call them instead--after everything that happened, that felt dismissive and unprofessional. The manager even mentioned his own urgent care visit during the conversation, which was completely irrelevant. I also later learned that their contract includes a waiver stating they aren't responsible if your pet becomes ill under their care. That, combined with how my situation was handled, tells me this facility is not safe or accountable. I also have an autoimmune disorder and weakened immune system and felt chest sickness, sore throat and illness after my dog got sick. All of these medical visits and bills were the last thing I wanted when I got home to my normal responsibilities. Constructive feedback-- if you make pet owners sign off on illness they could incur at your business, educate them on what to do should your pet contract it. Half of the problem is being worried, confused and unprepared to handle the issue at hand. Had I known to get an antibiotic at the occurrence of coughing it would have been less scary. Also, refusing to respond by text if you extend that line to your clients, and demanding they call you to receive any kind of answers about what happened at your business is frankly ridiculous. This was an extremely distressing experience for me and my dog, and I hope other owners consider this before trusting their pets here. Bottom line, if I drop my dog off in healthy condition, I want him in good health when I pick him up or I would not choose or recommend your business.

We boarded our pup here after many amazing reviews from colleagues…read more I loved waking up to the report card and updated pics of how Brooklyn did for the day. She was there for 9 days. I saw that everyday she was getting more and more comfortable in the new environment. They got the best pics of her!!!!! Pics tell it all!!! We opted for an exit bath which included a nail trim!!! Loved having her come home clean, happy, tired! Thank you so much Camp Opie!!!! It is clear how much this facility loves their pups!!!

My Bella loves the team at Camp Opie. Camp Opie is the only place I trust my dog to stay during our…read morevacations and just to stay the day with dog friends and the team . Thank you for caring for Bella like I do

My vacation was stress-free thanks to Ruff Life. It was my first time away from my 1 yr old cat and…read moreI was super nervous to leave her. Fortunately I found Eddie and he was very professional and kind. My cat didn't want to come out at their meet and greet but he wasn't worried about it since most cats are like that. After I left she warmed up to him right away. During my trip he took great care of my cat and sent multiple pictures every day, which helped me know she was okay and also helped a lot when I was missing her! I also super appreciated that he put our bins out and checked the mail since it was a longer trip. I will definitely use Ruff Life again.

Perfect. My dogs loved both sitters. Honest, good price, and kept my 3 dogs happy for a week…read more I will be using them again and again.

It's with great disappointment that I'm sharing a negative experience with Aliso Viejo Animal…read moreClinic. To be clear, the veterinarian provided excellent care, several of the vet assistants were wonderful, and I've generally had positive experiences with the front desk. My dog had surgery to remove a cyst, and the procedure itself was handled very well. For that, I'm truly grateful. Unfortunately, the issue came afterward. When checking out, I questioned the high cost of the medication and mentioned that I normally use Chewy or Allivet. The front desk encouraged me to use their pharmacy instead, assuring me the prescription would be approved quickly and the service would be reliable. Since my dog needed an antibiotic daily for 10 days, I agreed and purchased enough locally to cover four days in case of shipping delays. The medication didn't even ship for three days. By Monday, I was almost out and contacted the office. Instead of receiving understanding or help, I was told it was my fault for ordering through their pharmacy and that I could either pay an inflated price for more pills or "figure it out myself." Of course, I had no choice but to pay because my dog needed the medication. Now I've learned the shipment won't arrive until next Monday, after the medication is no longer needed, forcing me to buy even more locally just to complete the treatment. The delay is frustrating, but the real disappointment is the lack of ownership, empathy, and support when their recommended solution failed. Integrity matters most when something goes wrong. Sadly, because of this experience, I'll be finding a different veterinarian moving forward.

I would stay away from this animal hospital. My dog was limping on his left paw, so I made an…read moreappointment after being told the first visit would only cost $25. Dr. Wood examined my dog, and I explained that he could run normally but would limp while walking. She mentioned it could possibly be a spider bite, but said they needed to do X-rays and blood work. Shortly after, her assistant brought me an estimate for $1,099. I was very surprised by the cost and asked if they could simply provide pain medication first so we could monitor him until the next day. They refused, and I ultimately ended up paying about $650. In the end, they prescribed pain medication anyway. I gave my dog one tablet that night, and by the next morning he was doing completely fine. I felt pressured into paying for expensive tests before trying a simpler and more reasonable approach first.

We had such a great experience with Dave! We elected to do in-home training sessions for our…read more(roughly) 1.5 year old pup, Knox. Dave was super patient and informative and gave us great tips for helping with Knox's energy and excitability. Not only that, he did a great job navigating our other dog, Maddox who was along for the ride and sometimes really interested in Dave's treats! Dave helped us with methods on how to help handle Knox's excitement when new people come into the house and to keep him calm when he sees dogs on walks and some things in-between, providing step-by-step instructions for ways we can work with him to get him to those calm places. We really liked his approach and the kindness he showed our dogs. So many places we looked at used electric collars and it was not something we wanted to do, so we were really happy when we found Dave!

Dave came to train our pup, Hanky who had serious issues with anxiety, aggression, and resource…read moreguarding. Dave was compassionate, informative, and incredibly helpful. He took time to get to know our family and tailor Hank's training to his personality and needs. He is incredibly knowledgeable and we have seen a huge improvement in our dog's behavior. Hanky is happier and now we know how to support him in order to avoid aggression. We also started taking both of our dogs to EveryDog Daycamp and it has been amazing to have a safe place where our dogs can play with other pups without me worrying something might happen to them. I can't recommend Dave and EveryDog enough!

I called on Xmas Eve morning to ask for help, and Nita came to our rescue!…read more Not only did she show up but my puppy boxer loved her too! ‍ Thank you Nita!

Well, Nita has done it again. I had Nita come for an overnight visit with Charlie last weekend and…read moreI left with full confidence that she was absolutely the perfect companion for Charlie. I had no worries, she communicated quickly and thoroughly and sent pics of Charlie that showed he was perfectly content. Nita is a keeper!

We recently started bringing our two dogs to daycare at Paw Sweet Paw at the Irvine Spectrum…read moreCenter, and we couldn't be happier with our experience in especially because of Ian. Our little family includes George, our Frenchie who recently underwent back surgery, and Waldo, our Portuguese Water Dog/Poodle mix who struggles with extreme anxiety. Leaving them anywhere can be stressful for us, but Ian immediately put our minds at ease. He is incredibly friendly, professional, and, most importantly, genuinely wonderful with our dogs. He takes the time to understand their individual needs and treats them with such patience and care. With George's recovery and Waldo's anxiety, that extra attentiveness means everything to us. It's clear Ian truly loves what he does, and it shows in the way our pups light up when they see him. We keep coming back because of Ian and the way he treats George and Waldo. I'm sure the entire team is just as kind, but Ian consistently goes above and beyond, and we are so grateful to have found someone we trust with our babies.

Spacious, huge building that covers everything a pet owner needs which is super convenient! From…read moreboarding to grooming and vet care. Compared to smaller grooming boutiques, this is a big step up! There are multiple packages for grooming, which is what I came for + add ons. Customization of services is always great to have. Also, this is the only place where small dogs are considered to be up to 25 pounds. Other places I've been to will charge significantly more if your dog is just about 15 pounds.

We left our senior chihuahua, Chico, with McKenna for a couple of days and she was absolutely…read morewonderful. She has a great dog-friendly backyard that Chico loved exploring (always supervised), and he was safe and secure in a kennel at night. Chico can be very picky and difficult when it comes to taking medication but McKenna has a ton of experience and made sure he got everything he needed. She also kept us updated with photos throughout his stay which we really appreciated. Thank you, McKenna for taking such great care of our little guy!

Jonathan is extremely kind and truly cares for each dog that boards with him. From the first time…read moremeeting, Jonathan was super professional and walked us through his steps on how he will integrate our dog with other dogs during his stay. Jonathan's house is super clean and spacious! We received text updates with videos, and photos while we were on vacation. He kept us updated on Ollie's temperament, food schedule, and bathroom breaks. I would highly recommend Jonathan to other dog owners! We know our dog will be in good hands when staying with Jonathan!