We consider ourselves so lucky to have found Kathleen and her team!!! Our two dogs are well taken…read morecare of on all of our trips and we get detailed summaries and amazing photos of each visit. They are very reliable and are very flexible with time and trip changes. We will continue to use The Pet Sitter every time we are out of town!

I am very grateful to have found in Kathleen and excellent pet caretaker! While I was out of town,…read moreshe took such good care of my cats that I did not worry at all about them. She spent time with them, brought in my mail, and sent daily detailed messages to me with photos. I highly recommend Kathleen and her company!!!!

We couldn't have had a better experience with Smart Parke in Laguna Woods. For two years, we'd been…read morebringing our dogs, Bandit and Tiga, regularly for daycare and occasionally for boarding knowing that they'll be loved and cared for as if they were still home with us. We never ran into any issues or had concern over the treatment of our dogs, and we truly felt that every staff member made the effort to connect and build a relationship with Bandit and Tiga. It warmed our hearts to know that the staff at Smart Parke were genuinely sad to see us go when we decided to move, and we can't thank them enough for making it possible to own two amazing dogs while having unpredictable and busy schedules.

One star. Smart Park is mess from top to bottom and has been nothing but a stressful, misleading,…read moreand careless experience for me and my dog. When I signed up, I was told the $100 promotion gave me "30 days of free daycare." What they failed to explain was that it meant 30 consecutive days, not 30 days of use. That's intentionally unclear and feels deceptive and shady. They also told me my dog was there for a "half day," about three -- when she was actually there for for about 8 hours. If they can't even track how long a dog is in their care, how can I trust the care provided. My dog left with a severe ear infection and now a has a very noticeable head tilt. When I called to ask about her care, the receptionist had no information whatsoever and even tried to downplay the situation. She didn't know who watched my dog, didn't know whether she was around water, didn't know anything about her condition, and even mentioned the manager had checked me out and left an open invoice on her account. Then proceeded to tell me I had a $45 outstanding fee, which was completely wrong as I had paid that when I picked up my dog. They also lost my dog's collar and told me they "never had it" because they make owners remove collars. But the moment I asked about reimbursement for a new collar and tag, they suddenly found it. That alone tells me everything I need to know about their honesty. And I'm not the only one dealing with problems. My friend -- the one who originally recommended this place -- has had her dog come home with kennel cough and severe issues that have lead to consistent vomiting and diarrhea from Smart Park. Clearly, they are not monitoring pets properly or maintaining a healthy environment. The lack of communication, awareness, honesty, and basic competence is unacceptable. I left feeling frustrated, worried, and completely unsupported. I would never recommend Smart Park to anyone who actually cares about their dog's safety.

We boarded our pup here after many amazing reviews from colleagues…read more I loved waking up to the report card and updated pics of how Brooklyn did for the day. She was there for 9 days. I saw that everyday she was getting more and more comfortable in the new environment. They got the best pics of her!!!!! Pics tell it all!!! We opted for an exit bath which included a nail trim!!! Loved having her come home clean, happy, tired! Thank you so much Camp Opie!!!! It is clear how much this facility loves their pups!!!

My dogs are like my babies and the idea of being apart from them gives me so much anxiety. I wanted…read moreto find a place that I trust to take care of them and luckily I stumbled upon Camp Opie. I drive by multiple dog daycares and go here because I truly feel like they love dogs! They go the extra mile and I can tell my dogs are happy as clams here. Thank for taking care of Comet & Max

My vacation was stress-free thanks to Ruff Life. It was my first time away from my 1 yr old cat and…read moreI was super nervous to leave her. Fortunately I found Eddie and he was very professional and kind. My cat didn't want to come out at their meet and greet but he wasn't worried about it since most cats are like that. After I left she warmed up to him right away. During my trip he took great care of my cat and sent multiple pictures every day, which helped me know she was okay and also helped a lot when I was missing her! I also super appreciated that he put our bins out and checked the mail since it was a longer trip. I will definitely use Ruff Life again.

Perfect. My dogs loved both sitters. Honest, good price, and kept my 3 dogs happy for a week…read more I will be using them again and again.

Laguna Hills Animal Hospital has a special place in our hearts! We recently had to say goodbye to…read moreour little Irie girl. The staff were amazing and so kind to us at the front desk. Dr. Duveneck was great and so caring through the process! She talked us through what she was doing to help our sweet girl pass peacefully. They were also so generous with the time they gave us to say goodbye to our doggie girl. We are very appreciative of Dr. Duveneck and the team! Thank you all!

I love my animals more than life and am willing to spend thousands of dollars to keep them healthy…read more I went to Canyon Animal Hospital for years and when they closed down I was recommended here. Put an appointment online and clarified what both dogs needed. Specifically, my dog needed to get his ear checked. I put it online in their website and they call me to confirm. I wrote on the website my dog needed his ear checked and told them that he needed his ear checked. When I arrived they only had him scheduled for a quick tech vet and wouldn't see him but offered later that day. Extremely unprofessional, I communicated to them my expectation. Not to mention, in the waiting room, a woman walked in without an appointment, front desk said she had no appointment but it was no problem to see her. Sounds like discrimination Not to mention, the vet tech had us SIGN our quote that it was 350$ not 600$. Guess what they tried to make me pay at the front desk? Yep, $600. Check your documents as clearly detail orientation is not critical here. I absolutely do not trust this place to perform surgery on my dog if they can't even get this stuff straight. The only reason we did fraudulently get charged an extra $300 is because we caught it. I'm sure others are taken advantage Also, if you provide your phone number you will get spam calls from their automated appointment reminder. Which is crazy is that is how I scheduled BOTH my appointments but apparently that wasn't enough to get seen! Deplorable - also to the automated response that will say to contact the hospital manager. We tried, that is clearly just a tactic on yelp to look good. If the customer in front of you can't get the same service sounds pretty trivial

EveryDog has the single most important part of our puppy's development, and we could not be happier…read morethat we chose the EveryPup program for our furbaby! We brought him in at 13 weeks to the EveryPup Program, where he is in a clean and disinfected facility with other safe and healthy pups and he gets training every day by Dave. Almost from day 1 we started noticing huge changes, and he matured so rapidly it's like we have a different dog! He is very calm, polite and attentive, and has been able to self-regulate so well. Dave is always available for our questions and follow ups, and he sends over progress notes and photos every day from training sessions. We also would ask him about problem behavior such as counter surfing or jumping up on people to greet, and Dave would target those specific behaviors as well. We also appreciated how fast and quickly they acted on our puppy swallowing something he shouldn't have, and immediately gave him some hydrogen peroxide to get him to throw it up, which saved us from extremely expensive and likely traumatic vet visits and possible surgery. Very grateful! Every day we pick up our puppy he is so happy from a day of playing and getting love from all the staff, and is tired and ready for some cuddles and naps when he gets home. The staff here are so caring and really love each dog, I trust them to take care of our puppy. Highly recommend!

We absolutely love Everydog! Everyone has been so kind, welcoming, and caring with our puppy. She…read moregets SO excited every time we pull up, which says everything! It gives us such peace of mind knowing she's in such a loving and caring environment. We couldn't be happier with the care she receives and would highly recommend them to anyone looking for the best care for their fur baby. Thank you Dave and the entire team for all that you do!

I called on Xmas Eve morning to ask for help, and Nita came to our rescue!…read more Not only did she show up but my puppy boxer loved her too! ‍ Thank you Nita!

Well, Nita has done it again. I had Nita come for an overnight visit with Charlie last weekend and…read moreI left with full confidence that she was absolutely the perfect companion for Charlie. I had no worries, she communicated quickly and thoroughly and sent pics of Charlie that showed he was perfectly content. Nita is a keeper!

We have always brought our sweet boy Cooper here (6+ years) for boarding or a bath and we have…read morealways been happy and felt that he was in good hands.

PLEASE NOTE: THIS IS FOR THE RESEARCH LOCATION. We have taken our dog here for quite some time and…read morewere overall pretty happy. That changed this last time the owners sold the company and the new owners took over, as things have definitely gone downhill, which brings me to this review specifically. This past Thursday, July 2nd, I swung by Paw Sweet Paw on my way home to pick up my dog, since my wife dropped her off for a half day. I told the young lady at the front I was here to pick up Boba, and she said, "I'll be right back with Boba."I waited for 15 minutes for her to return, and when she did, she did not have my dog with her, and she stated something like, "they are in the process of moving the dogs". Some more time goes by, and a manager walks by, and I am livid by this point, and I said, "Where is my flippin dog, although I didn't use flippin. She said, " Please hold on for one minute and she walked away and went upstairs. By this point, it had been a half hour, and not to mention there was another gentleman there to drop off his dog, and he had been waiting 15 minutes. Some more time goes by, and I told the lady at the front that I was walking to the back to get my dog, and you can call whoever you want, but this is BS. When I opened up the gate and was proceeding to walk back, the manager came walking down the steps, and again, I said Where the _ _ _ _ _ _ _ HELL is my dog, to which she replied, I don't know how to tell you this, but WE GAVE YOUR DOG TO THE WRONG PERSON. Needless to say, I lost it, and I said, how the hell is that even POSSIBLE on your end, let alone the person that took my dog home. Who the hell picks up their dog and realizes that this is not my dog and takes it home?????? The Manager said that somehow either she lost her paper collar or someone neglected to read the name on the collar and handed her off to another staff member, and they are the ones that gave her to the wrong owner.....When the new owners of Paw Sweet Paw took over, they implemented this paper tag collar policy, and when you check your dog in, they take the regular collars off of the dog and put a paper collar on the dog. I think it is absolutely ridiculous, but somehow, they believe it's to protect the dogs in case they get in a fight or something, to which I still don't understand. By this point, I cannot even see straight, and I am basically yelling at the Manager as to where my dog is and who the hell is going to get her. She said, "I just spoke to the owner, and I am driving to her house right now to get Boba." The lady that took my dog had two dogs, so as the manager was leaving, I said You might want to go back and get her dog..... She said it would take her about 15 minutes to get to the lady's house and 15 minutes back. Finally, after well over an hour, I got my dog back!!!!!!.. Needless to say, she was extremely anxious and was panting very heavily all the way home, and her heart was racing as well. She finally settled down later that night.....I am not sure what dogs think, but I believe Boba might've been thinking she was being abandoned because she has never been anywhere except Paw Sweet Paw. All in all, I think it was about a 1.5-hour ordeal (nightmare). The Manager said she started 3 weeks ago, apologized profusely, and said she is going to rectify the problem so that it never happens again. She also said that the District Manager would be calling my wife, because by this time, my wife had come down as well. They did call later on that night from a blocked number and left a message with no number to call back. We're still waiting for her to call back. It really sucks because this is the only place we have ever taken Boba, and she actually likes it there cause she is not locked up all day and can play with other dogs. My dog is already anxious, so the idea of finding a new boarding place is less than desirable, but I might have no choice.

Thank you Johnny G for watching our Giant Schnauzer Pearl! We were a little nervous to leave her…read morebecause she's only been with us, but after the meeting n greet we felt the humble sincere love you have for dogs! Thank you until next time cheers!

We left our senior chihuahua, Chico, with McKenna for a couple of days and she was absolutely…read morewonderful. She has a great dog-friendly backyard that Chico loved exploring (always supervised), and he was safe and secure in a kennel at night. Chico can be very picky and difficult when it comes to taking medication but McKenna has a ton of experience and made sure he got everything he needed. She also kept us updated with photos throughout his stay which we really appreciated. Thank you, McKenna for taking such great care of our little guy!

This review is long overdue. I have been taking my dog Teddy to pet suites since October of last…read moreyear regularly for daycare and grooming. Teddy is a rescue and a nervous guy. They are always so kind and attentive here. Teddy while afraid of people he does not know, regularly jumps up to great the attendants when I drop him off in the mornings. He gets play time with other dogs in the tots room which he loves! Once as I was picking him up it took a little bit. When he was brought out I asked if everything was ok. The nice lady told me Teddy was a little nervous so she was taking her time with him. It makes me feel secure knowing they consider his feelings and don't rush him. I can tell they really care about the dogs in their care. Thank you Pet Suites from myself and Teddy!

PetSuites is amazing. The staff here is always so nice and excellent customer service. My 1 year…read moreold German Shepherd has to have a private room because he does not get along with other puppies that well. They always take care of Shadow and he loves it here. He gets so excited once he is there. You can hear him just a talking before he gets in the building. He loves all the girls there. He can get a little crazy with the excitement so they are wonderful with him on that. Wonderful staff and such a great place to take your pup. They are very popular so plan ahead. We love this place and feel like our boy is so well taken care of.