Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

I had a really great experience at America's Tire. I came in a little after 5pm, not long before…read moreclosing, expecting it to feel rushed--but that wasn't the case at all. There was a short wait at first, but once it was my turn, the employee who helped me was very friendly and professional. He introduced himself and took the time to explain everything clearly. He let me know my spare tire needed to be replaced, pointed out a screw in one of my tires, and explained they could patch it for free. I really appreciated that he also reassured me that the rest of my tires were still in good shape. The wait time to get the tire fixed was reasonable, so I stepped out to grab dinner nearby and came back later. When I returned, another employee updated me right away and let me know my car would be ready in just a few minutes. Overall, the service was efficient, honest, and friendly from start to finish. I left feeling confident in the work they did and really satisfied with the experience. I'd definitely come back and recommend this location.

Great Service Greta…read moreprice Little wait line .. That was our 4th time doing business with America's Tire we will be back for sure !

You found it - no more searching for a great honest shop…read more The guys here are friendly and down to earth, quick to take action and resolve them. Easy in and out. Plenty of parking, fast and communicative. I had a patch done on a foam tire and rotation. I will buy next full set from them.

Clean parking lot. Plenty of parking. Friendly staff. An excellent price is to get my AC system…read morechecked for $39 and the recharge as well. They are replacing one of the valves on my system and installing a new cabin air filter as well. The whole thing came out to $360. And they're going to have me out within less than an hour. I just came from Toyota place dealership in Garden Grove and they wanted $200 alone for the AC system diagnostic and another $400 to recharge it! ‍ i'm also a discount tires credit card card holder so I'm getting 6 months interest refinancing on my purchase today. I'm definitely happy with that.

Just an update...After many years and several vehicles later, service and pricing still can't be…read morebeat! The crew is always helpful and friendly. A few month back, they advised me they couldn't properly perform an alignment because the tires on our car were too worn. Other shops might've just done the job with an "oh well"attitude. Even though the car was near needing new tires, I was not pushed to immediately buy them (that's happened with a different car at a factory dealer). Recently, I was researching new tires for my SUV and was offered a few choices. The differences and driving characteristics between Cross/SUV and LT tires was extremely helpful in my purchase decision. I highly recommend Anaheim Wheel and Tire!

This guys are awesome They really know how to do business…read moreand keep customers happy I got a flat tire and I just found them online as one of the closest tire shops around. When I got there they took me right away I had to leave cause I had work to do They called me in less than an hour to let me know that my car was ready My tire was actually fixed, when they could have told me that I had to replace it and charge me for a new one like most shops do just to increase sells. I call that honesty and integrity On top of that when I got there, the guy told me your car is ready to go and handed me the keys. When I asked for my invoice to pay for it he just said no worries it was easy to fix You're good to go That's real awesome customer service!!!! Thank you guys at Anaheim Wheel & Tire!!!!!

Went in for a flat tire, great and extremely quick service for a really good affordable priceread more

First time here. I was helping my father, who is recovering from surgery and decided to get his new…read moremower tires mounted so I could mow his lawns for him. I pulled up and two guys that work there were sitting in chairs out front, looking at their phones. I quickly found out that his place is really expensive. They charged me $80 to mount two new 8" mower tires on new 8" rims. It was originally $40 for both, the first guy quoted me thar. Then they talked to each other (in Spanish) and said it would be $40 for each tire mounted. They told me come back in an hour. So I left and came back. They got them mounted. Needless to say, I won't be going back here, I can't afford it. Oh, and I got the lawns mowed, made my dad happy.

I really appreciate they have great hours on Sunday when many closed. I booked a reservation the…read morenight before for first thing for a free tire patch because my tire lost pressure due to nail. I arrived a couple minutes after they opened and was the 2nd in line. It took around an hour and was completely free since the nail was in the patchable zone.

Went to American Tire Depot to get my tires changed, and the moment I walked in, they assisted me…read moreright away. They gave me an estimate and a fair, decent price. The staff was professional, and they took great care of my car. I've come here before to fill up my tires, get a free alignment check, and have a tire repaired, and I've never had any issues or complaints. I definitely recommend this place if you need a quick tire repair, replacement, or alignment service. Not only do they take good care of your car, but the prices aren't bad, and the service is pretty quick. Definitely a place I'll keep coming back to!

My mom had a flat and they were very honest about pricing, asked me to check if the dealership had…read morewarranty and sold us a very reasonably priced tire and very reasonable service prices. Everyone is also very friendly and service was very fast. Just be patient in line if they are having a busy day.

I used to come to this tire repair shop many years ago, and back then I thought it was a very good…read moredeal. They could patch a tire for about $20 cash, and the service was quick and convenient. At that time, I felt it was a great option. This time, however, my experience was different. I am not sure whether it is because prices have gone up, but the tire looked repairable to me. Still, they told me it could not be patched and that I needed to buy a used tire instead. Since I was already there and the work needed to be done, I ended up paying $60 for a used tire. What disappointed me most was that I originally thought I would be able to keep my old tire and take it home, because I believed I could patch it myself and keep it as a spare. In the end, that was not how it worked. Their used tire replacement process meant they kept my original tire and gave me another used tire in exchange. So it did not really feel like I was simply buying a used tire for $60. It felt more like I was trading in my old tire, which did not even have a hole that obvious to me, and still paying $60 on top of that. The service was done quickly, but the overall experience left me feeling less satisfied than before. Next time, I would definitely compare prices and ask more questions at a few other shops before making a decision.on the car

Great service. Jose helped me get a good deal on my oil change, had a great attitude and had me out…read moreof there fast. Definitely recommend this place.

Called for a tire puncture patch with a quote of $31.99. When i came to pay, they quoted me $45…read moresaying the guy i talked to doesnt know prices lol. They did a good job regardless but i gave them a 2 star for lying about prices.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

After having a long conversation with ChatGPT about tire selection, inventory, speed of service,…read moreand quality of service, Chat GPT recommended Tire Outlet in Fullerton to me. I have a Chevrolet Bolt EUV with a set of tires that practically nobody makes anymore, and one of them had started leaking air. I was worried I was in for an expensive replacement. I'm so thankful ChatGPT directed me to Tire Outlet. The moment I pulled into the parking lot, I was greeted with smiles and employees who were eager to help. The manager personally took care of me, and from the very beginning, everyone was friendly, knowledgeable, and efficient. The speed of service really impressed me. About a year ago, I brought my car to a different tire shop in Fullerton for another leaky tire and ended up waiting 2 1/2 hours before anyone even looked at my car. Today's experience couldn't have been more different. While I relaxed in Tire Outlet's clean, comfortable waiting lounge and got some work done on my laptop, they had everything taken care of in about 15 minutes. Then came the biggest surprise of all. They told me my tire didn't need to be replaced after all--they were able to fix it easily by hand. And when I went to pay, they insisted on not charging me anything. Seriously... who does that these days?! I was blown away. That level of honesty and integrity is incredibly rare. They could have easily sold me a new tire, especially since my tires are difficult to find, but instead they fixed the actual problem and sent me on my way. From now on, Tire Outlet will be the only place I take my car for tire service. They specialize exclusively in tires (so you don't have to wait while a car gets another type of lengthy repair or maintenance), know their products inside and out, have an impressive inventory, provide incredibly fast service, and, most importantly, treat their customers with honesty, care, and respect. If you're looking for a tire shop you can truly trust, I cannot recommend Tire Outlet in Fullerton highly enough. They've earned a customer for life.

2 out of 5 stars I…read morehad my two rear tires replaced at this location about few months ago, when I was in Brea visiting my boyfriend, who had just become paralyzed from a motorcycle accident. I was about two hours from home, and ended up with a hole in my tire that needed fixing before I could drive back. They told me to arrive by 6:30 p.m. since they closed at 7, and I got there just in time. While the actual replacement process was smooth and the tires look fine, I only found out from the paperwork afterward that they were supposedly "balanced". Unfortunately, the car hasn't been driving right since. The steering feels off, it's jerky, and turns are more difficult than they should be. Clearly, something is wrong with the balancing or the installation. I'm concerned that because I arrived so close to closing time, the job may have been rushed. If they can't do a thorough job that late in the day, they really should stop taking new customers earlier rather than rushing through the work. In short, while the staff was accommodating in terms of timing, the end result was that my car doesn't drive properly now. For that reason, I wouldn't go back.