Sometimes it's nice to skip the big box stores and support a true neighborhood hardware store…read more I stopped in to grab a few items and, as always, found myself spending extra time checking out their incredible BBQ selection. If you're into grilling or smoking, this place is a hidden gem. They have an impressive assortment of BBQ rubs, sauces, accessories, and a great selection of Traeger pellets. It's easy to get lost browsing all the options. Of course, it's still a fully stocked hardware store, so you'll find everything you'd expect for your home improvement and repair projects too. What really keeps me coming back is the atmosphere. It reminds me of the neighborhood hardware stores I grew up with. The staff genuinely welcomes you when you walk in, they're knowledgeable, happy to answer questions, and offer advice you can actually trust. On top of that, their prices are very competitive. Shopping here just feels more personal, and it feels good supporting a local business that truly values its customers. Great people, great prices, and great vibes. Highly recommended!

The workers there were super friendly and helpful. They went above and beyond to help us even…read morethough they didn't have what we needed.

I recently visited this hardware store and had an outstanding experience. The staff were incredibly…read morefriendly, knowledgeable, and always willing to help me find exactly what I needed. They took the time to answer my questions and offered great advice without making me feel rushed. The store is well-stocked with high-quality supplies, and it's clear they take pride in carrying reliable products. Whether you're a professional or tackling a DIY project, this is the place to shop. Excellent customer service, great prices, and top-notch products--I highly recommend this hardware store and will definitely be back!

They really know their stuff! they give valuable advice! If they don't have what you need they…read morewill order it!

Mike & Tose were very helpful and welcoming. I did not know specific wording for the items I was…read morelooking for. They took their time to figure it out with me and I left with everything I needed!

My son and his friend waited in total about 4 hours. They arrived around 6:30 am there were about…read more10-12 people in front of them we already knew it was a very small chance they would be able to get at least 1 advent calendar. Someone came out and handed them tickets and then once the tickets were handed out they were told they could leave and come back. Of course the boys left and then returned at 10:30. They had numbers on the tickets and when getting in line to purchase the needohs people were allowed to go in and make Needoh purchases that didn't have a ticket. Which was confusing and on top of that the order of the tickets were not being honored. It was very disappointing. Did they get Needohs yes, but was this event also unorganized and not well thought out 100%. I get that things happen and in cases like this people will be disappointed. It's also okay for Ace Hardware to admit, yeah we messed up. A side note, the Needohs were up priced, they were about $12.99 and the quality of the Needohs were not that great. A lot of inconsistencies and then looking into it more they aren't on the retailer list. All of these things can just be small mistakes and that is all fine but the event itself just seemed unorganized. Not the best experience. I heard they did sell out on overpriced Needohs, good for Ace Hardware.

Beware of the store Manager here is why ! I visited…read moreMerritt's Ace Hardware on Hacienda Blvd with my e-bike because there is no secure bicycle parking outside. Before bringing it in, I asked the cashier if it was okay since I was only going to be inside for a few minutes to purchase a few items. The cashier said it was fine. A few minutes later, the store manager, who I believe is named Evan, came through the store yelling, "Whose e-bike is that?" in front of other customers. Instead of speaking to me professionally, she immediately became confrontational. I calmly explained that I only needed a few minutes to finish my purchase, but she responded by insulting me and using profanity. I'm an adult, a paying customer, and a regular shopper at this location. There was no reason for the situation to be handled with shouting and disrespect. If there was a store policy, it could have been explained politely instead of creating a scene. I reported the incident to corporate, but because this location is independently franchised, they were unable to resolve the issue. Based on my experience, I cannot recommend this store while this manager is in charge. Customers deserve professionalism and respect, not public embarrassment over a situation that could have been handled with a simple conversation. Ty

Customer service is horrible I tried to return two new products unfortunately I had lost the…read morereceipt but did have the credit card I'd used and they refuse to credit my account I believe this is bunch of BS and owner being greedy I recommend going to home Depot or Lowe's their customer service is great they just ask for your ID give you start credit or return to your credit card easy peasy I'm a landlord of four properties and purchase a lot at hardware stores and I could assure you I will NOT be shopping at this Ace store any longer

I realized I have never written a review for this place but have shopped here several times for…read moretools. The price and quality of tools such as chainsaws are unmatched, they also have specials every week or month in their ad. The location is clean and parking lot is big. I'd recommend checking out especially for other home owners who needs tools at great prices.

I've been here twice for their free coupon! It's so convenient, as the store was not crowded, so…read morethere won't be much of a wait. The chemical smell is a little strong, but they have so many neat items. I like their glove collection on the back wall--their sale prices are also pretty reasonable. The first freebie I got was the magnetic, metallic bowl, and the second one was the 4-pack microfiber towels. So far, it's working well and feels like a quality product. If I ever have any home improvement or hardware needs, I'd return. Customer service is also top-notch, so thank you to the employees that made my day!

I just want to shout out to Shaye (The assistant manager), Ryan, Bruce, and William at this…read morelocation. My wife and I were waiting to get some turf cut for us for a while and each of them came to help us in one way or another. William was walking by and saw us waiting and called it in and even went to get someone for us. Shaye was the first to come to get the turf cut, then Ryan and Bruce helped us after they were available from other customers. Everyone was very polite and helpful despite probably being understaffed. On a side note, they were out of the less expensive turf that we originally wanted so we did go with a more expensive one but since we were waiting for so long and we didn't get the original one we wanted we got a few bucks knocked off which honestly did help out a lot. Especially in this economy lol. Thanks to all of you! You were great

I have to say I came in here this morning for a very basic item. Face masks. I asked an older…read moregentleman when I first walked in who told me they were (waving his hand) over there ahead with paint. Paint, was not ahead. It to the left some aisles. I asked two individuals who were walking together chatting what area of paint the masks were. "End of the aisle" and also pointed. I searched and I only found respirator type masks. I went back to the desk in the paint area and asked if they had basic face masks and was again responded to with a point in a general direction and told to check cleaning supplies. At this point I found nothing, and took the two boxes of respirator masks I grabbed and headed to check out. Thats the only time someone was actually willing to help me. Hilda walked over with me back to the paint area to a couple aisles and we could not find them. Headed back to checkout and got what I was able to find as I had an immediate need for my warehouse. In a store with more workers than customers, with the exception of Hilda, not a single person was interested in helping.

Professional, helpful, set up the generator for me, showed me how to operate it, and I think they…read morewere top notch. I run a business and I'm picky. So A plus from me.

Great service I highly recommend this business. They are very helpful if you don't know much about…read moretools.

200 pm, June 13, 2026…read more I needed more gravel (50 pound bag $5.38) and a Craftsman warren hoe ($29.98) to improve the drainage in the patio planting area. The two items were on the opposite sides of the warehouse. I had a nice interaction with associate Mike after leaving the aisle of hoes. I picked the right hoe for the job. A Warren hoe is a planting hoe but did an excellent job of helping me make trenches for the gravel. I was out of the warehouse quickly, used self checkout, and pushed my purchases to the car. Out of there in 30 minutes.

We went in yesterday afternoon to look at security screen doors. We had the good fortune of having…read moreJon assist us. Very helpful, knowledgeable, friendly and very giving of his time. Jon is a stellar employee and we hope Lowe's acknowledges and appreciates him! Five stars for Jon! Zero stars for the store! We were accosted twice by outside vendors. Once in Garden, she was peddling AC installation. The other was in a random aisle inside and he was peddling Solar. It's annoying. Stop it!

I work with suppliers every day, and I can honestly say Isaac at Ganahl Lumber has been one of the…read morebest people I've worked with. He's always responsive, knowledgeable, and goes out of his way to make sure I get the right materials, competitive pricing, and on-time deliveries for my projects. I highly recommend Isaac to other contractors and homeowners.

Came here for the first time to pick up an order that I had put a side already to make things…read moreeasier. I'm not much to really complain or make a huge deal but Sabrina working parts counter gave me one of the worse customer service I've ever experienced in my life. Not even McDonalds.. I don't understand. Everyone was so helpful from the moment I walked in that door, even the forklift driver in will call was happy to help me figure out my pick up..

BRIAN F*CKEN SAUL!!!!…read more This guy is the man. He has helped with multiple projects, provides amazing advice, and is the most knowledgeable person I've spoken to in this store. Working on a pocket door this year and boy did Brian give peak customer service and made my trips here a wonderful experience!

I had a very disappointing experience at the Home Depot in La Mirada…read more Before driving to the store, I called to make sure someone would be available to rekey a Schlage lock. I was told someone would be there until 12:30 p.m. I arrived at 10:45 a.m., only to be told that the person who does rekeying had already gone home and no one else could help me. The most frustrating part wasn't that the service wasn't available--it was that I called ahead specifically to avoid wasting a trip. Instead, I drove to the store based on incorrect information and was simply told to come back another day. Better communication between employees and more reliable customer service would go a long way. Unfortunately, this experience left me feeling like my time wasn't valued.