5 stars! I had a great experience at Home Depot while renting a drain snake for my house. Brian helped me out, and I honestly couldn't have asked for better service. He is extremely knowledgeable, friendly, patient, and really knows his stuff. He took the time to explain everything clearly and made sure I had what I needed to get the job done right. Employees like Brian are what make customers want to come back. He's an amazing guy and a huge asset to Home Depot. I hope one day he gets the opportunity to run the place because he definitely has the knowledge, attitude, and customer service skills for it. Thank you, Brian -- you're the best! Highly recommended! read more

The Home Depot - This is the side where you go in if you're looking to rent anything from Home Depot and ask for Brian he's amazing - Hardware Stores Near Me - La Habra, California

I have to say I came in here this morning for a very basic item. Face masks. I asked an older gentleman when I first walked in who told me they were (waving his hand) over there ahead with paint. Paint, was not ahead. It to the left some aisles. I asked two individuals who were walking together chatting what area of paint the masks were. "End of the aisle" and also pointed. I searched and I only found respirator type masks. I went back to the desk in the paint area and asked if they had basic face masks and was again responded to with a point in a general direction and told to check cleaning supplies. At this point I found nothing, and took the two boxes of respirator masks I grabbed and headed to check out. Thats the only time someone was actually willing to help me. Hilda walked over with me back to the paint area to a couple aisles and we could not find them. Headed back to checkout and got what I was able to find as I had an immediate need for my warehouse. In a store with more workers than customers, with the exception of Hilda, not a single person was interested in helping. read more

I just want to shout out to Shaye (The assistant manager), Ryan, Bruce, and William at this location. My wife and I were waiting to get some turf cut for us for a while and each of them came to help us in one way or another. William was walking by and saw us waiting and called it in and even went to get someone for us. Shaye was the first to come to get the turf cut, then Ryan and Bruce helped us after they were available from other customers. Everyone was very polite and helpful despite probably being understaffed. On a side note, they were out of the less expensive turf that we originally wanted so we did go with a more expensive one but since we were waiting for so long and we didn't get the original one we wanted we got a few bucks knocked off which honestly did help out a lot. Especially in this economy lol. Thanks to all of you! You were great read more

645 am, Sunday, May 31, 2026 I arrived early before Home Depot opening of 700 am. I was here early to get another gravel sock for the planting area. They have plenty in stock. These are ten feet long and can fit a 3 inch pipe inside. I would have gone to the other competitor that's closer but they did not have any. $8 for a single pack. They have remodeled the check out area and rearranged the self checkout with new machines. read more

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This store is remodeled for efficient check out. All forms of payment (including electronic) are accepted. The garden department is colorful this fall. The flowers are packaged in a growers bunch. Most reasonable for this quality. The decorations for Christmas included a few furry friends and a Disney celebrity. Artificial trees included lights and a sequenced display. Garden department has a dedicated cashier and they assist in helping with your "living" purchases find a safe place for transportation back to your home. Pink poinsettias miniatures are offered in floral bowls. Visit. read more

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I called Home Depot to see if someone could key a new Schlage lock I was planning to purchase. After going through the automated phone system, the call rang repeatedly, but no one ever answered. I stayed on hold for about 30 minutes before giving up. Unfortunately, this isn't the first time this has happened. I'm usually not one to complain, but this level of customer service is frustrating. I'm in Home Depot stores almost every day--often visiting two or three different locations depending on the jobs I'm working on--and I've noticed a decline in customer service. In my experience, the La Habra store has been especially disappointing. read more

This is my husband and I's go to for Home Depot. It's further away but they have a garden section, tool / equipment rental and is bigger than the La Mirada location. We come here often and the staff is so helpful and knowledgeable. They always approach us and ask us if we need help and offer suggestions when they can or refer us to others who know more about the task at hand. They've even helped call other Home Depot locations to help our friends track down a specific Christmas tree. read more

Been coming to this Home Depot since it opened. It's pretty much a hub for all construction types. I believe. They pretty much have everything you need if you're a homeowner or contractor. Prices are pretty much just like anywhere, expensive unless if you find a sale. Place is always busy and full of customers. Parking can be a bit chaotic at certain times of the day including the way people park, driveIt's or load up their vehicles. It's your typical Home Depot, however the one thing that's never really changed is the customer service, it has never really been something to be desired. I've dealt with every department in this Home Depot and it is always hit or miss. Dealing with the public is not easy for sure I get it. Especially when you're dealing with construction workers and numerous home owners who think they know everything. However, I've had a number of occasions when a checker or a worker on the floor gives a smart A## answer to my questions. Not really what I want to hear when forking out a large quantity of money to fix a problem I'm frustrated with at the moment. read more

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One would think that a company like Home Depot would have their stuff together. And although I applaud them for better pricing on most construction products. Their stores maintenance is subpar at best. Restrooms are always dirty in the stalls. Parking lots have trash, and carts everywhere. And getting help in the aisles is not easy. But I constantly see people Standing around and chatting. You want help ask the older gents. The youngsters don't even know what some tools or items are. They do hire a lot of young people which is nice. But these people Need stronger managers. Get to work! read more

I visited Home Depot with my mother between 5:30 and 6:00 p.m. on Friday, June 26, 2026, to make a simple return. Unfortunately, the employee assisting us (a woman with white dreadlocks. Shorter women) came across as visibly annoyed when we asked a simple question. Her attitude made us feel uncomfortable and as though we were inconveniencing her simply by being there. I understand everyone has difficult days, and retail can be stressful. However, customers should not be made to feel unwelcome for asking reasonable questions or completing a routine transaction. A little patience and basic courtesy go a long way in creating a positive experience. I hope this feedback is taken constructively so future customers receive the friendly and respectful service they expect when shopping at Home Depot. read more

Great customer service especially from the store manager Leslie. She's very helpful, very sharp and knows how to treat customers, very professional!!! read more

when I was returning, I had to wait for someone to show up for 40+ minute. I tried getting help many times around employee but they kept saying they would call the manager but he ended up showing so late. When he showed up, no apologies. I complained I waited for 40+ minutes and he immediately try to argue that it wasn't 40+. I wasn't about to argue so I just let it slide and move on with my day but I noticed after i received my bill that i was charged for times I just stood waited in front. Would never comeback read more

I was helped by Carlos in the plywood section, he was very informative and helpful. He even helped me cut the wood and load it into my car thank you Carlos! read more

I typically don't write reviews on Yelp unless I feel the service was that bad. I went to Home Depot on Sunday morning. I bought five bags of mulch. The cashier told me that there was nobody to help me. I'm a disabled 58-year-old woman and that is just not OK. Shame on you guys. Thanks to a kind stranger, my bags were loaded. Today I went to Home Depot in La Mirada to buy more mulch. The cashier told me there would be someone to help. After 15 minutes of waiting, I loaded the bags myself. Way to take care of the disabled. The only reason you get 1star is because the mulch is cheap but now I'd rather pay more and give to local businesses. Thanks for the auto-generated apology. Really makes you feel heard. Still won't be back. read more

Wow, no tool rental or paint tonight. Then I come during the day and too many employees standing around and asking me if I need help until I'm annoyed (stock a shelf, the product I need would be better than being asked if I need help a hundred times just for 99 to say they' don't work that department and will get someone for me just to never return) or what I'm assuming is a manager asking if I'd been talked to by their employees. This place is getting even worse when I wasn't sure that was possible. 0 stars with 1 given because Yelp made me. read more

Tim is the goat! We needed a manager for some help, and we were also in a bit of a rush. We received help from another employee who was taking a while to locate the manager. We met Tim as we were waiting, and he was so friendly. He then took the time to assist us and took care of things so swiftly. When Tim helped us, we were taken care of in less than 10 minutes- and everything done with the friendliest attitude. Thank you Tim! read more

To my fellow military veterans, Today I went to the Home Depot in La Habra to buy some building materials with my contractor who is doing some work for me and to my surprise La Habra Home Depot doesn't honor our military discount on lumber, I was a little confused because Brea Home Depot honors the military discount on all items including lumber. So if you want to save on all your purchases I recommend going to the Home Depot in Brea. read more

this place is something. cashier at returns didn't greet me nor thank me when i left. the only reason i would be back is it's convenient location. read more

If you have a chance to place orders at the pro desk, stay away from Bridget, she's by far the worst individual in her customer service job. Go to the brookhaut location instead, it'll save you attitude issues and rude responses! read more

Guy that insisted on scanning my items has no patience. Bald guy with a mask. Asked me to move as I was verifying what he scanned after I paid for it. I've been double charged before. This store continues to lack customer appreciation. Sweet old lady employee seen and heard his attitude and apologized. Go somewhere else. read more

The Home Depot - Middle of the store. - Hardware Stores Near Me - La Habra, California

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Service and logistics here is atrocious. I've shopped at Home Depot as well as other retail locations all my life and this is the worst one. I placed an online order for pickup and was expecting to pick it up a couple of days later. Several days later I received a confirmation email stating the order was released, "Thanks for picking it up" despite me never getting the chance to. I called the store and was rudely greeted by an operator to which I explained my situation. I came into do the pickup and the attendant threw the package on the counter as if she was doing me a favor. I told her I'd like to return the item and she processed the refund, throwing the receipt onto her side of the counter again as if she was doing me a favor. After reaching over to get the receipt, I walked out. If you see the female attendant at the returns/pick-up desk with tattoos and a nose ring, save yourself the trouble. Do yourself a favor and drive a few extra miles to avoid this store. If not the terrible customer service, then the possibility that they might steal your item and money if you're not paying attention No apologies were given at any point in this process, by phone or in-person read more

This is the closest Home Depot to my house. The problem is the customer service is hit or miss. Sometimes I go to find an item and it is impossible to find an associate there to help you find it. As a result, I seem to spend a long time trying to find whatever I am looking for. Other times there is someone there that can point me in the right direction. Wish they had more people on the floor to help you. This is not the place I would go if a I had a question about what to buy, as you cannot always rely on someone being there to help you. read more

Today , I decided to embark on an outdoor task which was to spruce up my front fence which had peeling paint . I went to La Habra Home Depot for materials . Sebastian in the paint department. Assisted me with the correct exterior paint . I'm very happy I took his suggestion to get the Premium White Paint with primer . After sanding down the surface , the paint adhered to the finish seamlessly. Once I was done painting , I looked over and saw the paint can's top had blown over unto the cement ... oh no ! I tried to scour this 8 inch diameter paint splattered stain with household cleaning products . Nothing worked . , Well, I figured that the fence being painted was the victory for today. As I went back to Home Depot to return the rented hand held sander a few short hours later, Sebastian inquired about my painting project . I told him the fence came out amazing . However , I inadvertently painted the sidewalk . Because, he is quite knowledgeable with the products in his area, he recommended a product called ZEP to help correct my paint error . I went home, applied the ZEP product as directed and after 10 mins of elbow grease . My sidewalk area was 95 % restored . Thanks Again Sebastian for your patience and "next level " customer service ! Home Depot Customer, Danny White read more

The Home Depot - This is a remarkable product that removes paint from a multitude of surfaces including cement . - Hardware Stores Near Me - La Habra, California

Unprofessional manager and cashier. They stopped me for in mixed paint when I already talk to store. No communication.

I was shopping for a new Nexgrill 5- Burner liquid Propane Gas Grill this morning around 11 a.m. I was approached by Jovana and she asked me if I needed any help?? She directed me to aisle # 2 and I found what I needed..I was also looking for a Nexgrill Diamond Plate Grill Mat...Marisela { customer service} has such a positive attitude helping me in scheduling a delivery to my La Habra home...I got everything what I was looking for..There two women need to be recognized for their outstanding customer service !!! Mike Virgin- La Habra read more

Bought a refrigerator at this location. After repeated delays and promised delivery dates (emptying, refilling, emptying, refilling our old refrigerator) we finally cancelled our order. Then told we wouldn't receive our money back until refrigerator was out of "transit." We never received it, nor their delivery service, so what exactly is in transit? Zero regard for the customer once they have your money. None. Zip. Nada. Lowe's is delivering exact same model refrigerator within 24 hours at the same price. Why didn't we go there first?! read more

A few weeks ago, we bought a toilet, opened it up and noticed a yellow stain on the seat from the factory of the Kohler Toilet seat, came back and explained to the manager Alex, the assistant manager amazing guy. He did give us a replacement and was very helpful. I do recommend this place as we almost come here for our home renovation every week . read more

This Home Depot has incredible service! An employee approached me and asked if I needed help. She took me to the correct area and assisted. Another employee more knowledgeable about the area came over, helped, and looked up more information on the computer. Wow! Thank you so much. Also their garden area had a wide selection of well cared for plants and so many beautiful blooms! read more

We went in for a Refrigerator and I gotta say the service guy we got was 10/10 explained everything to us and helped us ! His name is Pato and I am greatful he helped us! If you ever need appliance ! Pato is the guy to go to he explains every lil hidden detail read more

Michelle and Erika were fabulous in the paint section! They went above and beyond to create the perfect match for a custom paint color for me. :) read more

Went to buy a washing machine. Duck was the best rep ever! Super informative, knowledgeable, kind and helpful! Best experience ever had there. Give him a raise!! He deserves it!! Jocelyn read more

Shout out to Craig! I went in to Home Depot to get lumbar and supplies to build a coffee table. He went above and beyond to help me and showed me all the supplies I needed for my project. Thanks to his help I was able to finish it! I wish their were more employees like him! read more

The Home Depot - Hardware Stores Near Me - La Habra, California

Here's a list of the multiple glitches (numbered below) that I encountered in my recent experience with Home Depot: 1. I ordered a grill for assembled pickup, but (1) Was never informed when it was ready. 2. (2) There was no record or status of the order on their website when I typed-in the order #. 3. (3) I downloaded the Home Depot app and it didn't work. I typed-in my order # and there was nothing - no notification that my item was assembled and ready for pickup, therefore I couldn't even let them know I was coming or where I parked for them to load the item into my van. 4. I picked it up, got it home, and discovered (4) No power cord, (5) No assembly tools that I might need later - to tighten anything loose, etc, (6) Scratches indicating it was a floor model, and (7) No user manuals. 4. I called, willing to drive 10 miles again to pick up the missing items, and (8) It took about an hour to resolve. I was the one making suggestions to resolve these problems, not the employee. "Can you open a boxed item and give me its power cord and user manuals?" - their answer, "Let me check on that." I'm not a difficult person, evident in that I paid for an out-of-its-box item at the new-in-box price, was willing to keep it (scratches-n-all), and even drive back to pick up the missing items. Trusting Home Depot with this $2,000+ purchase should have gone much smoother. I'm very conflicted about what happened, and wonder if individual customers get treated differently from their professional customers. read more

Service at the store was good but the delivery/installers experience was horrible. Word can not explain. I can home to a terrible installation of a microwave. See attached photos. Called customer service and was offered $100 credit. Then I was put on Hold and eventually disconnected and never received any credit. Never using Home Depot to install anything g again. read more

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Jimmy in rentals is the man, hard worker and very knowledgeable thanks jimmy . Thanks for the details . He worked 03/22/2023 8 pm. read more

Bought an assembled traeger pro 575. Delivered without bbq controller, electrical cord and drip bucket. Called La Habra Home Depot and was told to have the bbq picked up the next day. Refund to be issued in the next 10 days. No replacement offered. Told to reorder the bbq. They picked the bbq up the next day. Never signed for anything. Never heard from La Habra Home Depot again. I guess they didn't care. I called customer sevice again for refund and received it a few days later. Bought assembled from Amazon without issue. read more

Reserved a tool l, drove down and was there a few minutes before my reservation time. I was told the servers are down nationwide for all Home Depot rental departments. Very frustrating and I hang around for an hour. Servers don't come back online. Asked if they could text me when it's back up and they said just call every hour or so and check. Again, frustrated. Go home, call back in hour and they said they can check tools in but aren't sure if they can rent them out until someone comes in and tries. So, I confirm the only way for me to find out if I can rent the tool or not is to come down again and try. Ridiculous! How about you pretend I'm there and see if it works. Nah, I'm good. This was the final reason I needed to stop shopping at this location. read more

Worst customer service I've ever seen I'll stick to Lowe's employee named Dian told me to take my business somewhere else

Diana from hardware helped me out with the items I needed today very friendly and helpful this home depot has the best customer service read more

The Home Depot - Milwaukee rolling pack out in white - Hardware Stores Near Me - La Habra, California

Negative stars for the paint department. I usually get great attentive helpful service from all the other departments and loved the staff for answering all my questions no matter how stupid it may sound to them. I'm not the most crafty, home DIY person and can barely figure out how to put together an IKEA furniture. But this covid thing left me to do many DIY's at home. So I turn to Youtube and learn how to fix things that I'd normally call someone else to come and fix. So my HOA asked for the garage trim area to be repainted because it was fading away and needed a fresh coat of paint. Ok,sounds easy enough! I head over to Home Depot and tell them the exact color I needed. The lady working there asked if I need it matte or glossy or semi glossy. Oh...umm I'm not sure so I told her what I'll be using it for. All of a sudden her attitude changes and almost snaps at me for not knowing the difference. To her it may have been common sense but this is all brand new to me. So I asked her for advise on what the differences are and what she'd recommend. After giving me a look, she frantically spoke in such a way that made me feel angry. At this point, I pretty much had it with her attitude and just told her semi glossy. She told me to come back in 30 minutes. I was browsing inside the store and came back 30 minutes later only to find out that she had completely forgotten about my order. It wasn't even busy and she neglected my request. Wow. What's wrong with this person? Was she having a bad day? First she gives me a rude attitude and ends up neglecting my order? Once she had realized her mistake, she started to be extra friendly and even made an excuse saying that this sometimes happens. Great excuse but you had no orders or customers. Explain that. I stood there while she put together the paint and accepted her apology. But I feel that management needs to know how their employees are handling their customers. Especially from Home Depot where you'd expect the best service. Or am I wrong about that? Hmmmmm.... read more