Don't trust the photos you see on sites like Expedia or Booking.com. This place is extremely outdated and falling apart. The hairdryer only works on the lowest cool setting so bring your own. Hot tub in your room facing the balcony was the only thing that excited us. Only to be a huge disappointment in the end because it took nearly 2.5 hours to fill and the jets don't work. We only received two bath towels and after using them, we left them on the floor to get new ones. Only for them to hang up the old dirty ones. The toilet had a consistent sound as if it was being flushed 24/7 and we had to shut the door to help us sleep at night. The corruption is insane at this location. We left our beach towels outside (they never said to return them to our rooms) and it seemed like everyone left theirs out. Upon checkout, the man at the front demanded cash to pay for the "missing" towels. I understand the workers rely on tips to survive but being constantly harassed every 10-15 minutes if we wanted to buy a drink was getting out of hand. There was no way to relax by the pool without being hounded. For the price of this hotel, it wasn't worth it. I could have found something nicer for a lower price. Beware! read more

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L O C A T I O N This hotel is strategically located in the Hotel Zone. 2 pools 1 for family & 1 with a swim up bar. Didn't get any service at the swim up bar, when I finally asked him if I could get a cocktail, he seemed to not know what a cocktail was. Really? I think he just didn't want to wait on me. He seemed happy to make "cocktails" for the waiters working the beach. Jerk. The hotel was a little older like all the hotels in The Zonera. But clean & well maintained. Other than the bartender, all the staff, especially bellmen, were extremely polite & helpful. The views were Epic! Especially sunrise. C R A Z Y BEAUTIFUL read more

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I booked this room on 3rd September 2025 and the confirmation email that I received from the hotel says: "Pricing details Subtotal EUR 400.33 Inclusive taxes EUR 84.05 Total EUR 484.38 Paid EUR 24.22 Pay at the property EUR 460.16 Prices are converted to show you the approximate cost in EUR. Original currency: USD." The exchange rate between Euro and USD$ was 1.17 at the time of booking (3rd September 2025) so the USD$ price for the hotel was $538 at the time of booking. When checking in, I was told to pay USD$613.44. I showed the confirmation email to the receptionist. The receptionist explained this but saying the exchange rate was different to the time of booking. The exchange rate from Euro to USD$ on the day that I checked in (5th March) was 1.16 between Euro and USD$. This is such a minor difference between the exchange rates at the time when I made the booking and the time when I checked in that it should not have made any major difference in the price. Still, I was charged USD$613.44 instead of the price in the confirmation email USD$538. I have looked again at my confirmation email and it says nothing about any 'hidden' fees or taxes that will be added at the time of checking in. I have never experienced this at any other hotel I have ever stayed at, that the hotel will charge a higher price than what is agreed in the confirmation email. In addition, the hotel was noisy. I had to sleep with earplugs every night. In addition to this, I woke up from a strong smell of cigarettes in my room 3 out of 4 nights. I could not understand where the smell was coming from. No one was smoking outside my room or on the balconies. I guess people were smoking in neighbouring rooms and the smell seeped through the cracks into mine. In addition to this, I had asked for a room on one of the higher floors at the time I made the booking. I was placed on the MZ floor..... I will rather sleep on the street than stay at this hotel again. read more

Ocean Dream - Confirmation email - Hotels Near Me - Cancún, ROO

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exceptional stay, we had the ocean view and the service was second to none. nestled in the heart of the hotel zone and close to it all, make sure to make this place your base camp. being bilingual is a plus and helps navigating the area. we did the beach club several times as well as ate at the restaurant on site. great service comes with treating the staff there with respect, it's a 2 way street.. for those that complained in past reviews, i can only imagine how they were engaging the staff. special shoutouts to the below key staff members: tomas (beach club) -- super attentive and felt like our own dedicated staff member tending to all our needs. from the guacamole, to fish ceviche and all the numerous beers we had flow out .. tomas never missed a beat. karina (tours) -- exceptional service and made of mayan tours super easy to book. communication was consistent which resulted in a great experience. carlos and felipe (restaurant) -- exceptional service from Carlos, if the entire food service staff carried the same tone as Carlos, you will have more happy customers .. out morning chilaquiles made by chef felipe had us coming back daily. read more

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This place sucks. Don't stay here ever. They allow you too book without hot water working, doors don't lock, and if you lose your wrist band they aren't going to charge you. (The hotel) whenever the don't assist you with anything, they insist on you contacting the owner but are persistent on taking your money. read more

IF I COULD RATE A 0 I would!!!! DO NOT BOOK HERE!!! Our experience at Ocean Dreams Hotel Cancun was nothing short of a nightmare. The drinks we got from the pool had maggots in them, which was absolutely disgusting and unacceptable. Maggots in the drink and refused to refund us for all the drinks only refunded us for 1 drink even though we had multiple of the same drink and we found maggots in multiple cups. The reception service was abysmal. Due to flight delays, we arrived a day late, but we had informed the hotel in advance and were assured our reservation would be held. Despite sending an email and a picture of our passports as instructed, the hotel canceled both our rooms and refused to refund us. We weren't even allowed into the lobby until we booked a new room, leaving us with no choice but to book the only available room: the penthouse, at a significantly higher cost. We lost all the money we had paid for the original rooms, which was incredibly frustrating, especially since our family was already staying at the hotel and the main reason for our trip was to spend time with them. The reception staff denied having any prior communication with us, despite my aunt, who checked in the day before, having explained our situation and being told it was fine. If we had known they would cancel our reservation and take our money, we would have added my aunt to the reservation to avoid this issue. Once we finally checked in, things only got worse. The pool was filthy, with visible chunks of hair, dirt, and sand, making it clear it hadn't been cleaned properly. Our penthouse room had a leaking toilet, which dripped from the top level into the kitchen floor below, rendering it unusable and disgusting. Had to have towels on the ground every day otherwise floor would be covered in nasty water. After we informed front desk they didn't care and didn't offer any compensation. Another awful experience after another. Overall, the service was mediocre at best. This was a terrible experience, and I would never recommend Ocean Dreams Hotel Cancun to anyone. read more

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Ocean Dream was the spot we went for our honeymoon! We specifically picked this place due to the location and price per night. Here are the pros and cons of this place: Pros: 1. Location is great with many local restaurants and to the clubs/bars in the hotel zone especially if you're out partying until 3am and don't want to worry about walking too far to your hotel. 2. Great location on the beach and if you have an ocean view room like we did it's great to look at and see the sunrise in the morning 3. Staff was great about getting stuff cleaned up and when we accidentally used the wrong code and locked our stuff in the safe the staff was great to come fix it 4. The pool was nice and the staff was great at the swim up bar and restaurant if you want to get food and drinks on site! 5. They don't have all these resort fees since they only have the pool onsite and have an optional surfing/paddle boarding if you want to do that 6. Overall our room was a good size plus it came with a microwave, refrigerator, and a nice kitchen! We didn't know we got this added since it wasn't on the online reservation we made so it was a nice add on when we got there. Cons: 1. Shower pressure was weak and the bathroom could use a little TLC 2. The elevator was slow and they only had one "working" elevator. Sometimes it would get stuck on certain floors for some reason so you just suck it up and take the stairs 4. They just leave your luggage in the lobby where anyone can pretty much take it if you get there early for check in since they were strict on check being 3pm. They don't have a private room for it. 5. Overall the place could use a touch up. read more

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A worse travel experience than a barraks by a burnpit, the tale of Ocean Dream by Guru Scamers that advertise all inclusive. We booked through Expeidia for a King Bed and hottub room with all inclusive package. We stayed for a week for my cosins wedding hosted at the hotel on the beach. When we arrived it was explained to us that there was no all inclusive feture and that we would be required to pay for food, drinks, and spa. Multiple websites, all with Ocean Dream by Guru as the url listed all inclussive stays. Plainly a scam. To call ocean Dream by Guru a "3 star" is laughable. The beach loungers are covered in mold. The elevators are always broken, forcing guests to use stairs that look like they came out of a Unicef add to end child poverty. The shower drain is so trash that the stall fills with water, completely negating shower shoes as a defense for whatever is growing in said drain. Hotel approved tours are blatant scams (look for my review of MayaB Chichen Itza bus tours) Every front desk worker has assured us of thier inability to do anything, the management is conveniently absent at all times. This was an unacceptable stay. Given the option of my dilapidated bombed-out hole of a Middle-Eastern barracks and Ocean Dream by Guru...I would recommend the warzone. My cousin was almost crushed by falling concrete on his balcony...the hotel literally tried to fall on him 0/10 for safety. If you want an experience in Cancun to regret your entier life, Ocean Dream is that regrettable experience. 1 star is 1 too many. read more

Ocean Dream - Mold all over beech loungers...that must be the "all-inclusive " part. - Hotels Near Me - Cancún, ROO

Okay pools and okay rooms. And nice beach. We got the basic plan and every time we pay for drinks or food workers ask for tips or put down on the receipt that there's no tip included so to add a tip. Takers super long to get drinks and food. Cool outdoor gym but of course you have to pay extra. read more

All in all this hotel was a dream. On the beach, has a pool that overlooks the beach. Very nice. The room was a bit dated but okay, also with a view of the beach! It's mostly quiet and you are away from the chaos of the hotel zone. Onsite parking. You have to wear a hotel bracelet for the duration of your stay. I understand why but its a bit obnoxious. I guess this is the way of resorts in the Rivera Maya of which I was not aware of until our visit. There was only one elevator working here. This would not be an issue aside for when it comes time to checkout where it is nearly impossible to catch the elevator down with your luggage. This needs to change. It took 40 minutes waiting to get to one of us and half of our bags on the elevator. My husband gave up and when down four flights of stairs w/ the other bags. So did the people who were waiting previous to us showing up. This is not good. We did not eat onsite but there is a great place next door called Natura where we ate breakfast each day of our stay. Very good, fresh mexican egg dishes. Also tasty smoothies! read more

Front desk is very awful and needs to have more practice with learning how to have great hospitality. Paying for more than 11 days of hospitality and getting treated with the worse service is absolutely ridiculous. I would give this rating a 0 star if I could. I went to front desk to ask for 2 extra rolls of paper since I was paying for a Penthouse which was for 6 ppl and I was questioned why I needed more than 1 when I clearly made it obvious I had none left for both restrooms! This isn't a resort this is more like a motel 6 and the attitude every employee has makes it seem like they don't get paid to do a job especially everyone in front desk! Don't get me started with the cheap ran down elevators that are always never working and always take over 10-15mins just to use one! So awful and disrespectful! read more

Avoid this place at all costs. It is not safe and people are getting robbed on the beach at gunpoint!

Went for a girls trip/ birthday. We stayed in the condo portion of the hotel. What stood out to me the most was the server at the cabanas. He made our experience memorable. Israel was super attentive and gave us the best service during our whole stay in Cancun. The view from our room was amazing and the cocktails were also very well prepared. I really enjoyed the mango margaritas. read more

Everything is so Outdated,rooms don't come with much so we had to ask for extra blankets as they don't have any in the room+ moldy showers, the glass shower door doesn't close properly and water spills out everywhere had to use the little bit of towels we were given to clean up the floor, the tvs in our room didn't work, broken iron, on the second day of our stay the power was out for over 4 hours. Third day of our stay the water was shut off mid day.They wouldn't even let us check In 10 minutes earlier. Will not ever return and I do not recommend staying here. read more

This hotel should be called OCEAN NIGHTMARE. Do not go here!! I paid more for a bathtub in the room, and there is not enough hot water to fill it up. Each room has its own 5 gallon water hearer so you run out of hot water if you try to fill out the hot tub. So then no even hot water to shower. The bathroom sink drain was not working, water got stuck. The outlets next to bed were not working either. The towel was old and with stains. This place will ruin your vacation!!!!! read more

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Sigh, this place was horrible. The check in time kept changing. The toilets didn't flush, sink didn't drain, the pool was nice but the Swim up bar was not a good bar at all. DO NOT STAY HERE. read more

I really wanted to like this place, but I don't recommend it. The location of Ocean Dream is perfect! It's only a quick 5 minute walk to the Downtown Area and located close to a bus stop, farmacia and oxxo. The hotel itself ... not so perfect! The pictures and social media posts of the hotel tricked us into thinking this place was amazing and couldn't beat the price. We flew a red eye and got to the hotel around 7am. We figured we could go hang out by the pool or beach to catch sunrise and chill until check in. When we arrived, the pool area and beach was closed. It did not open until after 9am. * Toilet didn't flush - don't recommend trying to do a #2 in your room! * There was a tub (we thought a jacuzzi) in our room. The water does not fill up (maybe only fills an inch or 2) and doesn't have warm water * There is barely any warm water - be prepared to shower cold! * The bar does not open until 10am, and closes early (not sure of closing time) * The beach chairs don't go out until 9/10am and they start closing the beach at 4:30pm * Our room had a stove, microwave, sink and dishes - but NO dish soap * Floating shelves next to bed were hanging off * Outlet covers in the room were hanging out of the wall * 1 elevator doesn't work - just keeps opening and closing on the bottom floor * No jacuzzi - when we saw the small pool outside with jets in it and asked how to turn it on - staff said it was a kid pool, not jacuzzi * At check in, we were told to come back at 2pm to get a room - but the check in time is actually 3. If you do arrive early, you will not get any beach towels for the beach. * $20 for 2 margaritas that weren't filled up all the way. I don't recommend this hotel and suggest looking at other properties in the area. read more

Note on 1/7/16 - The review below was based on my experience staying here in December 2014. The owner died suddenly and unexpectedly in December 2015 and it is very likely that changes here, for better or worse, will occur or have already occurred. Ocean Dream Hotel is undergoing extensive remodeling that should be complete in 2015. We were fortunate to be assigned to a room where renovations had only been completed the day prior, so everything in our room was fresh and new. We had an outstanding visit, and would stay here again. We loved the abundant space, as well as the thoroughly modern kitchen and bathroom. The windows facing the ocean were nice. Hotel staff were friendly and responsive to our requests, and housekeeping did a very nice job maintaining our room. Towel and sheet quality were excellent. The room air conditioner (located in the ceiling) was powerful, but very quiet. The big flat screen TV was great, and there were several Engiish channels. We were so comfortable at the hotel that one morning we just esconced ourselves in the room and watched episode after episode of "Big Bang Theory". Of course that day, the red flags were flying everywhere on the Cancun beaches, meaning that a relentless heavy southeast wind was making water activities unsafe. This is a small hotel, with less than 100 rooms. While currently there is not a restaurant nor other shops in the hotel, Ocean Dream is less than five minutes away by foot from Cancun's nightclub hotspot, where Hard Rock Cafe, Senor Frog and other uber-popular clubs are situated. Also, the excellent Le Natura restaurant (which is good for breakfast, lunch, dinner and drinks) is located just a few footsteps away from Ocean Dream. Security is solid at the hotel, both at the entrance on Kukulkan Blvd and on the backside, next to the beach. Visitors cannot enter the property without facing scrutiny. You and your possessions will be safe. read more

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Checked into this room stayed literal two hours. Toilets did intact not work, balcony wouldn't open. Very dingy and dirty looking, elevator appeared and sounded like it was ready to break down at any opportunity. If you lose your room card they charged $30 replacement fee. Would not recommend read more

This is the worst place to stay in Cancun. The pics on the internet must of been from when they first opened or remodeled. The furniture was dirty and felt nasty, the tables were dusty and sticky. We didn't have enough towel and when we called to get more no one answered. We had to go all the way down to the front to request some towels, but to be honest we should've not requested any cause they were horrible. The towels were dingy, hard like sandpaper with stains and spots and coming undone. THe water never got hot, could only take cold showers. The elevators didn't work half the time. Got bit by a spider when I slept in the couch. There is so much wrong with this hotel, DON'T EVER STAY HERE. read more

Pretty much perfect! Such a beautiful atmosphere and the staff was accommodating in every way from the bar to the maids! read more

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I really really like this hotel. The room was very clean the view was amazing. Checking in and checking out was very easy and they were very courteous. The concierge desk was very helpful and asked any questions I had clearly and concisely. The location is fantastic right near where all the nightlife is if that's what you're into. It's an easy bus ride to anywhere with in the zone. The hotel was very safe and you have to wear wristbands to get in and out guarantee that only guests could be there. The only drawback is their luggage system. They left their luggage unattended where anybody could take it. Other than that we had a great stay and would come back here and stay again. read more

Ocean Dream - Hotels Near Me - Cancún, ROO

Extremely under trained staff in customer service; staff could not care less about the customer from the front desk supervisors to the security personnel, all are uninterested in customer service as well as using common sense to satisfy simple customer needs. read more

I would not recommend staying here. The staff is the least hospitable, least gracious I have encountered in all my travels. When we arrived they told us to wait outside (eg not in the lobby) until our check-in time. At the pool, the staff threw a fit every time we opened an umbrella to block the sun or moved the umbrellas. Then they all went back to the lifeguard stand and laughed and laughed while gossiping about what they told us. And yes I speak Spanish. The cleaning staff yells to each other outside the rooms throughout the day, making it difficult to enjoy time in the rooms. The views are great but the rooms are old, not updated, lacking the basics. The kitchens have no plates, bowls. No bedside lights. Bathroom smells horrible. You can hear the ranchero music from nearby clubs until 6am, even with all windows closed. Whoever is managing this property needs to train the staff properly and update it. read more

Please don't stay here at all. I came here on vacation and to my surprise I was staying at a hotel where there is cockroaches and the jacuzzi is under construction. Also they did have 2 pools but one of them is missing pool titles and it does look to good. Their drinks have to much ice in then and juice. Most of them taste more like a 7'11 slushy and they will charge you for an extra shot. The food service was horrible, we had to wait about 1 hour to receive our food but food was good. My main problem is the cockroaches!!! When I told the housekeeping women they told me it's normal, no it's not normal to see these creature and when I went to the front desk the told me that they will send a person to fumigate, they didn't change my room nor offer me a refund. Worst experience. read more

Ocean Dream - Cockroaches - Hotels Near Me - Cancún, ROO

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We really liked this hotel!! Is basically a mini suite for a few people. Guest services is great, the views are amazing!! We loved it there!! All I can say is for the price, it's great!! read more

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Beautiful view , they have car service ( 50 bucks for a ride ) however our experience was ghetto ... our a/c was broken someone had to come in to fix it took an hour --- then our shower head fell off water kept running , they sent a team 3 am to fix it ppl were walking in and out for hours leaving a mess it continued until 7 am!!! We had to ask for a new room it was ridiculous.... read more

Worst place I stayed been to Cancun 3 times and came here for 2 days the service is horrible the place is okay the pool is nice and beach but the service is horrible they really have to work on service they have a bad attitude they don't welcome u in coming in , don't say a word . Service is rude asking for extra tips read more

Potential: yes... Maybe.... Would I stay here again...absolutely not. Would I recommend this place...absolutely not.... Do NOT stay in penthouse 1-2. It's located on the outside corner and you hear all the noise from the strip ALL NIGHT LONG. read more

Beautiful view nice clean beach you can walk to the beach . Restaurant had amazing food . Everyone was really nice and helpful I would stay here again .Private parking . read more

Ocean Dream - Swings with a beautiful view perfect fire pictures. - Hotels Near Me - Cancún, ROO

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Buyer Beware! This was the worst experience I have ever had in a hotel and I am 50 years old. When I first got to the hotel, the running water did not work, the toilet did not work, the inside lock did not work and the staff literally had to crawl through my window to unlock the door from the inside. I could not shut off the air conditioner because the remote control was missing and froze to death the first night. I had to change rooms 4 times. When I finally felt somewhat comfortable, I went down the next morning for the free breakfast I had paid for and the chef refused. Then, when they realized I had paid for free breakfast, I was afraid to eat because I feared they would spit in my food. It was AWFUL! read more

They should call this place ocean nightmare. First of all the bathroom smells like sewage. It's beyond disgusting and don't count on sleeping as the doors like slam loudly every 15 mins. Then to top it off they are currently having plumbing issues so no shower for at least 45 mins. Of course this can go on for longer but this is easily one of the worse hotels I've ever visited. Don't ever stay here! It is the absolute worse! read more

WORST HOTEL EVER! I was so sad leaving here with my boyfriend with the awful taste they put in our mouths for the start of our vacation-first no water -all day long. no showers, no flushing toilets -bad customer service -the girl at the front desk tried to make my boyfriend pay $80 more than we should to begin with and then leaving they said we needed to pay for an extra day or they would call the security after we paid in full before arriving. worst hotel-if you want a good vacation go else where-if you want to ruin your day come here. read more

This place is a joke. Stay anywhere but here. The moment I arrived and tried to check In the front desk, they diverge you to sales representative to try to sell you a time share promotion. I declined numerous times and said I was tired from my flight/ drive, and just wanted to check in to my room. The sales rep said, " okay, let me just give you a tour of the hotel so you know where everything is." I agreed and the moment we started to walk the premises, he starts again with his sales pitch. I'm thinking to myself What don't you understand about the word No !!! It's the same in English and in Spanish. When I arrived to my room, the room smelled like a sewer and the shower wasn't working. Every day I kept calling the front desk and telling house keeping when they arrived that the shower head wasn't work. It took Three days for them to finally send Maintenance to fix the shower head. The staff is rude and unprofessional. Don't even get me started with their security. When I would leave the hotel they would stop my group and I, and would proceed to ask inappropriate/personal questions. I don't need give explanations to anyone that works there. They don't have that right to even be asking questions. This place needs to be shut down. read more

Rooms are presented different than actual rooms! Everything is fingerprints sticky- wet -dirty -rusting- toilet smell !!!!I am so pissed off that I choose the room for our last night here in Cancun - such a disappointment. Drinks are watered down. Service staff S L O W ...!... at check ? One guy - nice but unmotivated. I stood in line behind 2 people both wanting to change their room because of non- working bathroom issues- ie- tub/ shower not working / spa jacuzzis smelly and unclean... and my turn I learned that the Air b&b had overcharged me $100 and that our room was different than the one I was shown in the ads. After a filthy elevator ride I almost sobbed when the toilet smell in our room hit me... the desk guys was kind and made a show of calling housekeeping...;(. :(. :(... we have to be at the airport at 6 am ...I just wish they would show it for what it is instead of acting like it's a Lux spot. It's worse than a very dirty 20 year old comfort inn with a very small beach area buildings having major construction on both sides... I am frustrated- if I was a high school senior this place would be great but I'm not and the toilet smell is making this review go on way too long. Just book somewhere else...! This is not what you want. read more

Worst hotel I've stayed at. Room had a bad odor, toilet did not flush, TV's and phone did not work. No poolside towel service. Housekeeping would refer you to front desk and front desk would either refer you back to housekeeping or would claim they didn't have any clean ones. Front desk/reception staff are rude and useless. WILL NEVER STAY OR REFER ANYONE TO THIS PLACE! read more

I think this place should be called Ocean Lucid Dream. The three stars are mostly for the location and security. The location is walking distance in the busiest part of hotel zone by many restaurants, clubs, and annoying sells people. The security is very strict. They have wristbands here but we even saw them scanning a metal detector on the employees as they were coming/leaving! I am someone who enjoys swimming in the ocean and that's impossible here. The waves are extremely rough and that's only after walking through about a huge mound of seaweed. They have two pools and they are nice and the area is very clean. There is a lot of construction going on here and it doesn't seem like they will be done for at least another year or longer. I wish the parts they were working on were more closed off from view because it's not aesthetically pleasing to see all the raggedy and broken down areas every time I opened my door. I had an ocean view room with a kitchenette and the room itself was nice and clean. The bed however was not comfortable. It felt very damp and I had a hard time sleeping. I do not think u would recommend this hotel, maybe once they finish construction. read more

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Super expensive for the level of service and quality they offer. We booked an ocean front suite for our family of 5 and we paid tons of money to make sure our vacation will be smooth. But the room was not clean when we checked in. There was sand on the couch and water on the floor! We had to call to get the air condition to work. The shower water gets cold after a single short shower so we ended up with cold showers every day. We had to call twice to get the toilet fixed and it took 2 visits by their repair crew to get it really fixed. The heater in the main pool and Jacuzzi was not working during the week we were there. Their drinks are pricy and tasteless. They fill them with ice and they end up taste like water. We stayed there during the Xmas week so you would expect they will be prepared for it! Hotel location and the view from the room were great. Check in and out were really smooth. The agents and crew were super polite and helpful, but the hotel is old and not well maintained. read more

Ocean dream is a 4 star hotel with 5+ star customer service. All staff members but especially the waiters went above and beyond to ensure my wife and I were taken care of and the pride/professionalism in their work was easily seen. The only reason it did not receive 5 stars was due to the very poor water water pressure in our room. The poor water pressure may have been isolated to our room but we stayed and did not say anything to the staff due to our limited stay (2nights). The hotel has a great view of the beach which can be seen from the pool and indoor/outdoor restaurant. Nice features were the swim up bar and the relaxing bean bag beds on the beach. read more

Just finished staying here and loved the hotel. Great security, that even watch your stuff when you are on the beech. Room was really nice with a great ocean view, room was clean and the modern kitchenette was perfect to store my beer and make simple meals. Staff was friendly. Food in restaurant was just okay but I thought the food in Cancun was just okay in general. Better Mexican food in Chicago than in actual Mexico. Close enough to the fun but far enough away to not be annoyed with the noise. Took a USA transfer from the airport for $40 for a family of 4. Room was as $250 a night with taxes during winter break/ high season. read more