I cannot believe I am writing this, but I actually had a great experience here. I was in the market…read morefor a used car, and via CarGurus.com, I found a current model year Honda CRV with very, very low miles here. I called ahead and confirmed they had it. When we arrived, Simon was ready to show us the car. We took a quick test drive and then returned to the dealership to engage in the usual song and dance. Simon returned from the manager's office with the typical BS stuff tacked on, and we had other cars to look at, so we departed. After looking at all of our options, we thought the CRV here was the best. I texted with Simon the following day and asked for the add ons to be removed and negotiated the dealer fee down a little. Much to my surprise, we were able to quickly agree and come to a deal. The only catch was that I needed to finance the car to get the advertised low price, but they said I could pay it off before the first payment. Juan, the finance manager, was great - no BS, no games. I ran all of the documents through Claude AI and confirmed that there were no tricks, no secrets, no "gotchas". We were able to e-sign the documents from home. I ubered to the dealership and arrived at 12:30. I was in the car exiting the lot at 12:54! It seriously could not have been easier. Please be advised that they keep the dealership refrigerated to arctic levels, so if you need to spend anytime there for negotiation or credit approval, bring a sweater! And a coat! And maybe some gloves! Kudos to Simon and Juan for not being the stereotypical vultures! This was a really relaxed and stress free process.

Hypothetically there's a guy named Shane, he stops in this dealership buys a nice 2024 pickup truck…read moreand finances it, a few texts back and forth between salesperson and "Shane", Shane is very happy with his new purchase. Fast forward next day beady eyed sales manager comes in, realizes this truck ain't on lot and Immediately calls police to report it stolen (instead of talking to his sales team) he went from 0-10 in seconds! Shane was leaving his physical therapy appt and broward county rams his new truck and points multiple guns at him and arrests him and holds him captive for multiple hours against his will. ask yourself for what? For buying his dream truck???? This could be you!!!! And instead of offering him a payoff saying my bad they chose for arbitration. What jury do you think is gonna side with you if this goes to court? This is clearly gross negligence on the part of doral VW all "Shane" did was wanted a truck saved his money and traded in his small car. To think this could be you if you shop here, maybe next time cops shoot you or someone you love because cops ain't trained with trigger discipline

Just wrapped up hands down the BEST car-buying experience I've ever had--huge shoutout to Jeremiah…read moreat HGreg From the jump, he was straight-up, no games, no pressure, and actually listened to what I wanted (rare these days). He made the whole process smooth, fast, and honestly... enjoyable. Every question I had, he answered. Every detail, handled. No runaround, no surprises--just solid, professional service the whole way through. If you're tired of the typical dealership nonsense and want someone who actually has your back, go see Jeremiah at HGreg. Dude sets the standard. 10/10 experience--would absolutely buy from him again.

Saw mixed reviews and wanted to give them a shot as my son saw a car he was interested in. Started…read moreoff good as online rep called to confirm the vehicle we were interested in and confirmed appointments to come see it. Arrived at the time of appointment and greeted with a sales reps that didn't know the meaning of a smile. Then only to find out the car we came to see wasn't available at the dealer and it was at the west palm beach location going through an inspection! Why??? Why confirm appointments and why post the vehicle being available at Doral when it wasn't. False advertisement and bait and switch tactic likely. However, luckily my son was also interested in other vehicles at the location so it kinda worked out. Another issue as well was their key management system as they seem to have a hard time finding keys for the car we where interested in and when found and ready for a test drive, they had trouble finding keys for cars that were blocking us in. Advice to call the dealer directly to confirm availability compared to dealing with the online customer service. And be prepared to wait! Everything else is also true about other reviews with the high dealer fees of $1299 and a mandatory protection plan that's $1699 which along with sales tax and title and tag fees will likely add $4000-$5000 extra for your out the door price. Although it's all extra fluff, it's common with many dealers so continuing your search for a car anywhere else you may encounter similar outrageous fees.

Avoid going to this dealership. These guys are not honest. Specially the salesman Ben - Bahman…read morePishgou. He list the cars from dealserhip on his facebook account for less money and when you call him he does not mention anything and ask you to come to dealership to make the deal.. I found a car on his facebook page and asked him about it and he made me come to the dealership. I drove an hour to get to the dealership and as i was about to get there he texted me telling me that the car is over 50k now , and then i called him on it telling him that i can buy a brand new one for that price so he said go buy new and hung up on me. Not only that but before all this, i spoke with internet manager Adrian Perez and he told me the price too over the phone and told me oh we do work with our customers but you have to be present on site for us to make a deal. Alter all this communication i drove that far and was then told that the price is now higher. VERY Disappointed on how i was treated. A dealership is represented by how they treat their customers but they clearly dont care about their customer service.

I've been coming to Doral Acura for a while and usually have a decent experience, but today was…read morehonestly disappointing. I came in for a simple oil change and, like in the past, expected to be offered a ride home or an Uber if the service was going to take longer than usual. This time, that courtesy wasn't even mentioned. I specifically asked how long it would take and was told an hour and a half. Instead, I ended up sitting in the lobby for nearly three hours and a half. Had I known it would be this long, I would've arranged my own Uber home and actually gotten some work done instead of wasting a huge chunk of my day just waiting around. Communication and customer care definitely fell short this time. Not once did my service consultant Sebastyan come communicate with me give me an update. Tell me sorry it's taking longer or sorry they're still working on it. I had to keep finding out the status and progress of my car by asking myself at the checkout desk . I hope this isn't a sign of things to come, because it used to be a lot better.

To begin i am very picky when it comes to others washing or detailing my car. I had been following…read morethis business page on instagram for a while and after seeing several post of how great the work looked i decided to give it a shot. I reached out to the owner who was very nice and serviceable, we set up a date to take in my car to his location and left it there for about two and a half hours. Throughout the whole process i was getting updates such as videos or pictures of before and afters. Once my car was ready i picked it up and it was like i picked up a whole new car from the dealer. It was impeccable, full of shine and extremely clean on the inside. The best part was the smell of new car even my daughter mentioned how she loved how our car looked and smell. It was definitely worth the price and time. Will definitely be returning soon.

Second time I've come to Negro. After the first car he ceramic coated for me I can honestly say I…read morewill never let anyone else touch my car. I upgraded the year and came back for a second time. Now he's using system x which is amazing. Not saying the last company he used wasn't because that came out amazing as well. Negro goes above and beyond for his clients as he sends videos and pictures of the whole process while the car is in his care. Truthfully he is the only one I've ever let drive my car and only one I will leave it to without any worries. This time around he came thru for me and helped me with my vision I had. He used his resources which I must admit are very well worth it. This guys is connected in the car world if you ain't know. Had a kill switch and tracker installed, got my windows tinted and also got my rims powder coated. Everything was excellent as usual! Don't hesitate and give my man a call as he won't disappoint you or anyone you refer. He's been doing this for over 15 years and is certified in ceramic coating. He will make an old car look brand new again. My car came home looking newer than when I left the dealer buying it brand new. He will leave you flabbergasted by the job when he's done. His pricing is well worth it as well. Quality Over Quantity!!!! No job is to big or small the man does cars, motorcycles, or boats....

The best car buying experience in all of Miami can be found at Doral Toyota when you get to deal…read morewith Gretel Santana in the Internet Sales Department. She is an amazing executive who makes the buying experience a pleasant and easy process. She is no holds individual that gets to the point trying to get the best deal and makes the process quick and easy. Also focused on what your needs and wants are and without the haggle usually associated with car buying. Josh is also a sales person at Doral Internet sales and makes the most efficient and easy process for you to enjoy your purchase. We've been continually renewing our leases with Gretel and her team at Internet sales and would definitely recommend their services.

My Camry's original color is white pearl. This car was painted completely on a factory recall, but…read morethee paint applied doe not have any pearl. After complaining after multiple visits (3) and complaining every time they refuse to admit that it does not have any pearls as was the original white pearl paint it had from factory. They are a bunch of crooks that apparently stole the second stage of the pearl. DO NOT DEAL WITH TIS PEOPLE!

The only reason I am giving a 3 star is because I have been a client for many years and I always…read morehad a great experience. The dealer has become a joke with false advertisement. They have been contacting me for months to buy my lease and I specifically stated I could sell you my car but I do not want to get a new car. The representative told me no problem, come for an appraisal because we are giving X amount of money over the market price. Once I was in the dealer and the salesman realized I didn't want to trade they did not pay any attention to the matter. Needless to say I called the person who said to come for an appraisal and he has not even have the decency to call me back. Unprofessional.

To begin, I have been a Doral Lincoln customer for many years…read more I had never encountered a problem at this location until recently. I called the 800 number and asked for help at a harsh time, my lease is about to expire but I need to return my vehicle sooner due to health issues. The representative who helped me, advised me to call the dealership and speak to the finance manager who would most likely help me. I decided to call and ask for the finance manager. A very friendly voice answered yes, that she was the finance manager? Francelys Veloz is her name, she replied with the same friendly tone. I then explained my situation at a very vulnerable stage of my life, and she assured me that they would be able to take my car, pay it off to the bank and I would get to walk away free of debt (which sounded too good to be true). I immediately asked her all these questions: "are you sure?" and "will this not affect my credit?" and "Is this a sure thing, or you have to keep me there a while until you decide if yes or no?" I insisted. She answered 10,000%! we will buy your car, pay it off, and you walk out of here in 15 minutes. I saw the light at the end of the tunnel and scheduled an appointment which i couldn't keep, and she wrote to me reminding me to come the following week and see her, so i did. I went in on Thursday august 13, as scheduled, but to my surprise she wasn't there. I wrote her an email and she said to speak to one of her sales people. I did. Their story was completely different; and what i expected all along. She was a scam, she lied to me continuously. First assuring me she was the finance manager, then assuring me it was completely doable, fast and easy. My frustation increased when the salesman and manager said they could only pay 26000 out of the balance due which was over 28000. The manager promised to call me within 24 hours and try to help me but to this moment 48 hours later I'm still waiting for the call. My intentions were to go back to Lincoln when my situation goes back to normal, which eventually will. Honestly at this point I feel cheated, lied to and played with by Lincoln altogether, and don't plan on ever going back to this dealer. They are unprofessional, liars and a scam. They are playing with people's feelings at their times of vulnerability and have no intention of trying to fix the mess they have caused. This lady Francelys Veloz has no clue on what customer service or integrity is and should be fired from her job as whatever it truly is her title may be.

Exceeded my expectations! Thanks…read more I'm happy the owner exceeded my expectations! Thanks He is very friendly and I felt at ease through the entire process. I feel I was treated very well and the whole process was painless. Highly recommend buying a car from him. The price He told me on the phone wast it; very different of the others dealers when you go there it is always some much more Thank you for all the time you spent with me and explain every detail. You are awesome. I am a woman who was shopping for a car it is very difficult to do it alone but the attention is very customized to my budget and my needs He went out of his way to provide the highest level of customer service, I'm really happy with my new car and with the deal I did.

I had the pleasure of purchasing a vehicle from here. The customer service was excellent and the…read morelisting was affordable. 5/5

I am sharing my experience with Super Autos Miami, Alfredo Blanca, regarding serious and suspicious…read moreissues involving my vehicle purchase, the handling of my personal information, and privacy violations involving my Social Security Number and personal data. I purchased a vehicle from Super Autos Miami. After driving the vehicle for approximately five hours, I discovered that the car had serious transmission problems and other major mechanical issues that were not disclosed to me at the time of sale. I immediately attempted to return the vehicle to the dealership, but Alfredo Blanca refused to take the car back. While dealing with the vehicle problems, we had to stop at a mechanic shop. The mechanic checked the VIN number and informed us that the vehicle had previously been declared a "total loss." After discovering this information, I contacted the bank that financed the vehicle and requested help. Following an investigation, the bank informed me that if the first payment was not made, the financing contract would be cancelled after 14 days, and Super Autos Miami would be required to return the funds to the bank. After this situation, I was informed by Westlake Financial that a person identified as Katiusca Coelho contacted the bank requesting authorization to make a payment related to this vehicle. According to the bank, in order to communicate about my account, this person had access to my personal information, including my Social Security Number, financing account number, and full home address. The payment was allegedly made in cash through MoneyGram on April 28. I do not know Katiusca Coelho, and I never authorized her or anyone else to make payments, access my account, or act on my behalf regarding this vehicle or financing account. I am very concerned about how this person obtained my personal information and who provided both my private information and the money used for this payment. One day before the payment was made, I received a message from the same phone number Alfredo Blanca used to communicate with me during the vehicle purchase process, asking for my Westlake account number. I did not provide this information. This raises concerns and suspicion that the payment may have been made in an attempt to prevent the cancellation of the financing contract. While conducting some research on social media, I came across information that raised concerns. I sent all evidence and documentation to the bank. After reviewing the situation, the bank terminated/cancelled the financing contract with the dealership. I fear that my personal information and documents may be used for other fraudulent purposes. I believe the actions committed against me involve fraud, misuse of personal information, invasion of privacy, and unauthorized use of my Social Security information, which I trusted them with during the vehicle purchase process.

horrible dealer ship - all the reviews are real...they just did it to a government employee today…read moreand she is not sitting on this - they ran her credit then said guy quit - wait to see what her review and complaints will be - stay tuned