You need to avoid Hugo Bueno. He charges you for pool cleaning he never did, he's not reliable, and is a horrible communicator. Even his actual work is subpar. He shows up when it's dimly lit and rushes to complete the work. Avoid him. read more

Great service as advertised, we called Ocean Pacific pool service to clear or pool, the job was done as described. Good pricing, we now have weekly service, they told us their service comes with one monthly rate unlike previous company with different monthly surprising charges. We recommend this professional company. read more

We've used Ocean Pacific Pool Services for 5+ years now and I always thought we had a good relationship. They were always friendly, reasonable, and diligent. Recently, they stopped coming... a few weeks turned into a month. I didn't receive my monthly bill. So my husband decided to text them "Hi, hope all is well. Will you be coming to service the pool?" and they simply said "Hi, please find someone else for service." I'm not sure where this is coming from... it's getting hot and summer is approaching. I'm just shocked we were left without warning after all these years with them... oh well good luck to us both. read more

Ocean pacific pool service are very reasonable , professional and knowledgeable. Our pool looks great. Other companies charge extras for many things, this company Just a flat rate, very simple. When we needed to understand how the system and pool works they were there to guides through the process. I recommend them read more

If Yelp didn't remove the review I posted who did? Here it is again. Let's see if it disappears. Totally was happy with him and OPPS at first. They did chemical treatment for our pool and were regular about it. They even handled some minor issues like the timer and creeper on occasion. We had black algae and it took a little longer but they took care of the pool walls, the hose and everywhere the algae was. They even cleaned the hose and creeper. They did a filter cleaning two and a half weeks ago. Then the pool skimmer line did not return water back to the pool. He came by a few days after. A leak test with dye was done to determine if the return line or any other areas were pulling water back in. He determined it was just the skimmer line where the creeper hose attached to. He temporarily plugged it up and we asked him to give us an estimate for repair. He called back a few days later. He gave us an ecomonomical over the ground pvc pipe line option but said he'd get an estimate for an underground repair option also. It has been two and a half weeks and we've not gotten any return calls since then. We have had to drop him because he didn't return our requests to call back or email back with an estimate. It was good at first but we couldn't wait any longer. Our pool has gotten worse. Thanks for nothing. read more

I am a licensed swimming pool plaster contractor and i use hugo on all my startups in the lakewood long beach cerritos and bellflower areas! He usually gets the accounts after the startups. This guy is so knowledgeable when it comes to pool chemistry and issues when it comes to plaster! His prices are fair and he always takes care of my customers if you are in the market for a new pool man i recommend you go with him 100% read more

Ocean Pacific Pool Service - This is a photo a pool after hugos startup - Pool & Hot Tub Service Near Me

My husband and I contacted Hugo Bueno for a quote to start servicing our new pool, we came to an agreement and last time we heard from him he told us he was going to tell us the day he was going to start. Now three weeks after we have been calling, texting and emailing him and he is no where to be found, Hugo disappeared. He seemed to be professional when we spoke to him but now we are very disappointed. I do not recommend him. read more

Hugo Bueno is one of the best service providers I've had in a while. I've tried to hire other service providers before he was recommended to me and they didn't compare. He's very efficient and always on time, he always texts me any updates, his job is always done effectively, and his rates are fair! He's been with me for a few years now and it's always great to see how knowledgeable he is about his job and effort he puts into it! I'm very happy with the service he's provided me and I hope we continue business for continuing years. read more

Hugo Of Ocean Pools is the best and fairest service provider I have met in a long time. He has reasonable rates and where many pool services only do chemicals he does a thorough brush down. We recently had to replace our pump motor and he was half the price. I recommend Hugo to anyone with a pool. read more

Ha Ha Ha...what a delusional and outright list of lies. Hugo Bueno is "No Bueno"...he is a guy who is a complete knucklehead and horrible service provider. I have very detailed records to completely prove Hugo's falsehoods...and, he doesn't even correctly know my occupation...what a schmuck. Any payments that were late were done in response and retaliation to his ongoing and outrageously unreliable days and extreme late times of service and no service with no notification of absence...if you can even call it service...he knows very little of proper pool maintenance. Thankfully I'm now working with a true pool professional that had to repair so much damage and lack of maintenance that I endured under Hugo, and knows how to be good at what he does and is reliable...things Mr. Bueno will never be. Hugo is a joke...but it is not a fun or funny experience dealing with this pool man...you will find yourself shaking your head dealing with his horrendous business practices and nonsensical excuses. Any reason there are no positive reviews in the past few years...yeah, I know why, and others do too. BEWARE. Don't waste your time and money only to be bitterly disappointed with what you get. read more