Went here Sunday taha and art check all fluids and tires there excellent great oil change very…read morefriendly and knowledgeable also got air filter from my Lexus they are very nice and patient ppl

This place is awesome, fast and friendly and honest. 10/10…read more Way better than the competitor

Yesterday i went with my dad and stepmom to get an oil change on their car. Nathan provided us with…read moregreat service. We definitely will return for future oil changes.

I went in for a basic oil change because i did not have enough time to do it myself. I know a lot…read moremore than advertised about cars. I went there and they upsold a bunch of "recommendations" for things I KNOW I didn't need. You can't trust these guys.

5 stars all the way…read more After dealing with a frustrating experience at another repair shop, I brought my 2011 Audi Q5 to Pacific Tire Service Center and I'm so glad I did. Miguel and his team were incredibly thorough, honest, and professional from the start. I originally came in for a check engine light and rough driving issues, but during their inspection, they found additional problems that had been missed -- including failed suspension work and issues related to a previous oil leak repair. Miguel took the time to explain everything clearly, provided before and after photos, and even showed me the actual parts so I could fully understand what was going on. There was also a female mechanic there (I believe she may be one of the owners), and I absolutely loved her. She was knowledgeable, direct, and helped confirm concerns I had about previous repairs. You can tell they genuinely care about doing things the right way instead of just taking your money. What I appreciated most was the honesty. They didn't try to upsell me or pressure me -- they gave me real information and helped me make the best decision for my car. Finding a trustworthy mechanic is hard, and this shop gave me peace of mind. I'll definitely be coming back and recommending them to others.

I don't usually take the time to write reviews, but they truly deserve one. Communication was great…read morefrom start to finish, all handled through Yelp. The service was amazing-- quick, professional, and efficient. Their waiting room is spacious and peaceful, which made the experience even better. Everything was done promptly and handled with care. I was very pleased with their service and would definitely recommend them.

The mechanics here are awesome. Really great, honest guys. I always stress with car stuff as I tend…read moreto have bad luck. I had a slow leak and was hopeful only a patch was needed but was anxious to take it in expecting it to be worse and costing me a lot. I've been here a couple times and they've always been great. I trust anyone my dad recommends and he has nothing but good things to say about these guys. I showed up this morning and the greeted me right away, had me pull back and they spotted a nail in the tire. Patches it up no problem. I think I was there all of 4 minutes if that. Thanks guys!!

'Maybe a 3 on quality a 4 on price and a zero on personality .this guy a a flaming a-hole,there are…read moretoo many other shops around that do the same level of work,just do yourself a favor and go elsewhere.

great alternative when Jiffy Lube was tied up. might actually come here for my next oil change…read more staff was friendly. i was able to stay in the car while they worked. quick and easy, out the door in about 15mins. comparable prices to Jiffy Lube. highly recommend.

WORST SERVICE out of any valvoline I've ever been to. Every service I've had the past few years at…read moreany valvoline has always been consistent and quick but this location was the worst experience out them all. The technician Hector that helped me today was extremely unprofessional, careless, and irresponsible. If I could give 0 stars I would, because customer service from him was the beyond terrible. Background: I came in there for a normal oil change around 9:45am in the morning. There was only one other car there and overall didn't seem too busy. However the technician that came to help me had a persistent cough that day so I kept my window half up as a protective barrier. He constantly coughed through our conversation (which normally I wouldn't mind from anyone) but the fact he would cough openly without a mask or would not at least cough into the elbow made me extremely uneasy. I'd often have to ask him to repeat himself because his coughs made it difficult to understand him and he became very frustrated by this. He blamed me for keeping my window up as the issues for not hearing him (but I've done this at other locations and never had an issue), blamed my window up for why my tap to pay wouldn't work , and then tapped aggressively on my window to bring it down (which I would not do as I was also protecting my family inside who witnessed his awful behavior). Eventually I had to pay with my card which worked, but he returned it with oil marks left all over my white card. I had to ask for a napkin to wipe the oil off my card and my hands, but 1) I'm pretty sure that's a safety hazard getting oil on the customer and 2) he certainly was not changing gloves as needed according to the valvoline health and safety guidelines. As someone who works in healthcare, I understand if you need to work while sick or with a cough, but it's completely unprofessional to be rude to your customers for your lack of hygiene.

Very helpful, very professional, extremely reasonable; Jason, the assistant manager, gave me good…read moreadvice as to what to service now, what I can hold off on and the best way to approach service in the future. I've had brakes done there in the past and oh by the way, they also sell tires which I've purchased for both my vehicles. Highly recommend.!

I pulled up about 30 minutes before closing with a tire that was sad and flaccid (ish). I went…read moreinside first, where someone who seemed like a supervisor was on the phone with a client. Fair enough. I stood there patiently at the front desk for about five minutes, fully visible, and got absolutely no acknowledgment. No glance, no gesture, no wave. Nada. With the clock ticking and closing time creeping, I went back to my car to restart my search; stressed and sitting there with a sagging tire. Then I saw Eric and his coworker out front. They looked friendly, available, and most importantly, present. I walked over, Eric came to take a look, quickly assessed the situation, had me pull the car up, and got straight to work. He handled it quickly, efficiently, and right before closing time. I didn't have cash on me, but this review is the least I could do after he quite literally did the heavy lifting. If it weren't for Eric, this would have been a very different review. Funny how often the people furthest from the front desk are the ones actually carrying the business. Some people hold the title. Some people do the tire lifting. Eric is clearly the latter. So yes, 5 stars for Eric. In this little roadside drama, he was the fix, while others felt more like the nail in the tire, expecting the other three wheels to do all the work. Thank you, Eric, for the hospitality, the efficiency, and for working right up against the clock.

I'll post the before and after photos and you be the judge!…read moreThe detailing, the accurate time frame, communication!!! I was rear ended and another body shop called it totaled, but Precision saved it for me!!!!

I corresponded with Precision Auto Care via Yelp chat, and they were very quick to respond,…read moreanswering all my questions and being upfront about charges and anticipated timeline. They were one of few shops I found that would do vehicle repairs with outside parts provided by the customer. They scheduled an appointment for me right away, which was easy and seamless. They were able to get the job done in the amount of time they initially quoted, and the price was much better than what the dealership would have charged me. So far so good and my car is running smoothly!

I had an issue driving in for a beach weekend. Drove up and in 2 minutes Bryce figured out the…read moreissue and it was a body panel and sent me away with a recommendation for a body shop. Great service to help a family in need!!!

I have been going to this location for three years, but I've been going to Firestone for over a…read moredecade for my repair needs. For about two and a half of those years, I had very few issues and the staff was generally pleasant. Most of the problems have started within the last six months. Six months ago, I went in for an oil change and an alignment. This was a standard service. The first thing they did was try to upsell me on a new battery. I had replaced my battery one month prior. When I asked them to show me the battery readings, they refused. They also tried to upsell me on several fluids and a cabin filter replacement without showing me the condition of my current cabin filter. Before the service even began, I told them very clearly that I did not want to be sold anything and that I only wanted an oil change and an alignment. We went back and forth for five minutes before they finally gave me my keys back. Strike one. The next issue involved a TPMS sensor replacement. They quoted me $185 per sensor and told me over the phone that they would price match any competitor, guaranteeing they are the lowest price out there. I obtained a quote from Big Brand Tires for $103 per sensor. I called Firestone back and explained that I had a printed invoice showing the lower price. They refused to acknowledge that they had made this guarantee and told me the price was not negotiable. Strike two. Yesterday, I called to get a quote for an engine tune up. They put me on hold for twenty minutes. I called back and was told they were very busy, but that if I left my number they would call me back within half an hour that afternoon. I left my number and never received a call. Today, I called again for a quote. The person who answered said he needed to get the service manager and then put me on hold for nearly thirty minutes. Since I was already in El Segundo, I decided to drive to the shop while still on hold because this had become ridiculous. Two minutes before I arrived, the call dropped after sitting on hold for so long. When I walked into the shop, there was a single employee sitting behind the desk with no customers around him. He was not helping anyone and did not appear busy. I told him that I had been left on hold for nearly thirty minutes. He offered no apology and barely acknowledged the issue. He then spent ten minutes putting together an incomplete engine tune up quote that did not include all of the services I would likely need, clearly setting things up to upsell me later. To make matters worse, there was a sign posted in front of the computers that read, "The best experience begins on the phone." Based on my experience over two consecutive days, that statement is laughably ironic. Strike three. They are out. I am no longer willing to give Firestone any more of my money, and I have been their customer for over a decade. The only reason I may return is because I prepaid years ago for a lifetime alignment when I bought my car. If they attempt to upsell me during that visit, I will tell them to stop and give me my keys. If any other shop offers a comparable alignment program, I will never return to Firestone again. For the sake of encouraging better customer service, I strongly recommend that potential customers avoid Firestone, especially the Manhattan Beach location. Getting a car repaired is already an unpleasant experience, and this location seems determined to make it worse rather than better. 2/26 UPDATE JUST FOR KICKS: I was reached out to by the store manager, who offered really nothing more than apologies. No incentives. No reason for me to trust them as a service provider for my car. Although it was a friendly gesture, it didn't really remedy anything. I was basically offered the same thing from the BS "socialcare@bfrc.com" e-mail response to my Yelp review: "we are sorry for the inconvenience." They are really doing a good job of cementing my stance that I will not be using them again.

Cal is not only a great mechanic, he's a great honest human being. I was referred to him by another…read morelocal mechanic who could not figure out my trucks issue. He got it running almost like new. It's a 36 year old truck. He knows his stuff. His prices are very fair and won't sale you part or service you don't need. Thank you! Jose C.

I've been coming here for years and they have always been beyond welcoming, knowledgeable, and…read morefair. The older gentleman honestly may have saved my life; my car was in such bad shape (BMW well over 10 years old) and instead of taking thousands of dollars to fix the symptoms rather than the root of the problem(s), he kept it honest and said maybe it was best to let the car go. I listened. (Thank you for that, sir) Bittersweet now that I have a new car/new warranty, but the second it expires, I'll be right back at C's! They are truly an exceptional family.

Came in to get my air pressure checked on my tires. Speedy service and great attention to detail…read more My one stop stop always

Manny, GM of this Firestone Location along with Juan (Technician) really saved my sister's car from…read moreburning up the engine. I am so grateful for the fine and kind service, understanding and expertise they both gave me. This Firestone Auto Care Provider is truly a blessing to the community. If you need tires or basic auto services this is a very good choice. Conventiently located on PCH across from Wholefoods. Highly recommend. Their pricing is very good and quite reasonable. Rarely give reviews, yet this service experience and excellent resolution of a potentially dangerous and costly engine failure needs to be shared. Amanda Hunter Good World Puzzles Hermosa Beach, CA 90254