It really couldn't have been more confusing. They have an odd premise for a business. It's to do as…read morelittle as possible to make it easy for your clientele. Very poor and communications. However, everything worked ok in the end.

I prepaid for a FastBreak car rental and got a text when my flight landed telling me to pick any…read morecar in Zone 2. There were no cars in Zones 1, 2, or 3. No one was at the Budget desk in the garage, so I had to wait in line for an hour. I was then assigned a different car in the Avis lot, only to find someone else already in it because they had rented the same car to him as well. I canceled the reservation, yet because it was prepaid, they are still charging me 65% of the rental fee for a car I never even got. Avoid this company at all costs!!!!!

Thankful for thrifty as our first car rental place the guy wasn't willing to help at all. Went over…read moreto thrifty and it was taken care of . Took one star off as the car wasn't clean , it looked like the previous user left it and we got it in the same condition. But overall it was good . Helped us out and got us a rental for a reasonable price .

If you want a different vehicle than you paid for, incorrect billing, and a runaround when you try…read moreto fix the bill, then this is the place for you. I've tried to remedy my basic problem multiple times since and ways, and still nothing.

Very busy airport. Plenty of eateries from Pappaduex to Maggianos, to baskin and robins etc. 7/11…read moreis located in here as well. Check in process was congested and frustrating. Too many stations to get print information, check bags and TSA security. TSA staff were slow and unbothered.

My original review of the DFW Airport is hilarious: "I'm hoping that the airport improves in the…read morenear future because I'd love to come back." As if the airport itself would stop me from flying into DFW. Needless to say I've returned multiple times, bypassing my original complaints about passenger pickup because I just rent a car. Still expect to get many daily steps from walking to and fro. Very indicative of the size of Texas. I wasn't more or less impressed by the DFW eateries or experience. It was overall fine. Just get here early so you have plenty of time to navigate to where you need to go!

Budget is one of the worst companies you can rent a car from ! We rented a car at the Long each…read moreairport in California . We had asked for a Toyota Sienna which we were supposed to pick up at the airport . When we got to the airport , they told us that we would t be able to get the mini van but an SUV. It was not the best but we had no choice it take it since we were travelling with little kids ! When the time came to drop it , we get to the airport to return the SUV! The offices were all closed ! After waiting for 30 minutes, a person comes and open the door and there is a drop box where the key needs to be dropped off ! No confirmation of getting the keys ! Not worth going with this company !

REFUSED to give receipt at time of return and two weeks later charged me $250 cleaning fee. Said it…read moreneeded the carpeta vacuumed which is a detailing fee. Seems like a scam to get EXTRA money from the client. I will NEVER use them again.

Via Kayak, I booked ASAP Car Rentals. My confirmation email and paperwork read "Ausby Car Rentals."…read more Read the other reviews. There is a recurring theme. My issue involved a not-so-clear and conspicuous FAQ that resulted in an additional $156.00 mileage charge. Other matters included expired tags, discrepancies in fuel and mileage out, and maintenance.

This company cancelled my reservation 12 hours before I was supposed to land in Dallas to see my…read moresick aunt and attend a wedding. I booked this car in August 2020. Then when I got upset and used profanity for their total disregard for being upset, they blocked my number. I'm turning them into BBB and considering suing. I've read ASAP reviews on the BBB site. They religiously scam people out of 150 dollar deposits and won't answer angry customer complaints. I think we need to file a class action lawsuit against the company. Please let me know if you're interested.

Stayed at the Hyatt Regency and had a very good experience. The hotel rooms were very clean. They…read morehad extra towels and everything set up the way it should be when you walk into a room. The staff were very kind and considerate all the way around. The restaurant downstairs was also excellent. I ordered the fajita salad and asked if they could change the steak to brisket because I was craving brisket. They normally have a brisket quesadilla, but they gave me a brisket fajita salad instead and it was very good. Ruby was helping me and she was very kind and took great care of me. Even the layout with the elevators worked well for us. It was easy to get around and get where we needed to go. Overall, a strong stay and good food. The Hyatt Regency gets 5 stars from me.

I stayed here this week for a business trip and overall really liked the hotel…read more Pros: -Comfortable and large rooms. I had one with two queen beds, the bathroom area (with a shower/tub combo, also) was also large. -Daily housekeeping if you'd like it -Hotel is very easy to get ahold of via text - I texted asking for a late checkout and they gave me 1230pm (checkout is at 12pm normally) only because they were having a busy week -Nice conference facilities -Pool although I forgot to bring a bathing suit -Free shuttle from anywhere in the airport - I flew Delta so I was in Terminal E, and the hotel is in Terminal C technically Cons: -The rumor was only 2 elevators were working ... they encouraged us to use the service elevators too -Going "off campus" is expensive - I went out to dinner and it was a 12-min Uber ride and about $30 each way -A lot of people at my conference said it was loud at night, between the construction and the planes arriving and departing. It definitely wasn't the most quiet room I've ever stayed at, but I got a good nights sleep every night (whether or not that's because I'm sleep deprived with a baby normally, who knows, lol). -Shower got hot quickly (this is a pro) but when I tried to adjust it, it stayed hot for a while (too hot). Overall I would stay here again, especially if it was a quick 1-night stay too (I stayed 3 nights for my conference).

Gets a really bad rap for some reason! Pay for bags & seats at time of booking (way ahead of time)…read moreand be realistic about your baggage (checked bags are limited to 40lbs). As long as your checked bag fits properly in the overhead bin and your personal item fits under the seat in front of you, no problems whatsoever. The gate agents were polite as were flight attendants and I had a comfortable flight from Dallas to LAX, watching downloaded movies on my iPad eating snacks I bought ahead of my flight. For the price, can't beat it!! Happy, easy experience for the 2nd time in a month.

Horrible service from boarding agents on flight f9 4689…read more Thursday 12:15 pm boarding time , Agents were harassing guests with luggage sizes and laughing behind their backs making them pay for luggage's that seemed perfectly fine Completely unprofessional! Not only were they mocking, they're attitude when asked for their names was horrendous Horrible customer service from both the older lady ( Indian ) checking guest in As well as attending supervisor ( black lady) Again they refused to give a name after asking nicely multiple times

Great stay at the Grand Hyatt DFW. If you're traveling through Dallas Fort Worth International…read moreAirport, the convenience of being directly inside Terminal D really can't be overstated. You can walk to security and connect to any terminal quickly using the DFW Skylink, which makes early flights or tight connections much easier. The rooms appear recently renovated and feel far more upscale than a typical airport hotel. Warm wood floors, modern lighting, and a well-designed layout make the space feel calm and comfortable. The bathroom was a highlight -- the freestanding soaking tub and large glass shower felt more like something you'd expect in a luxury hotel rather than an airport property. Despite being inside the airport, the room was extremely quiet. Check-in was excellent as well. Desiree at the front desk greeted us immediately with a smile and offered assistance, which made a great first impression. Traveler tip: If your flight departs from another terminal, go through security in Terminal D and use the Skylink train inside security -- it's usually faster and very easy to navigate. Overall, beautifully updated rooms, excellent service, and unbeatable convenience for anyone traveling through DFW. I would absolutely stay here again.

This was a delightful stay overall! We stayed for one night prior to a trip abroad…read more Check in was simple using the app, and the digital key means you never need to be bothered by stopping at the front desk. The corner king room was quite spacious, and the decor is genuinely beautiful. The blue and gray decor reminded me of clouds and the sky which is perfect for an airport hotel. The room had a lovely runway view, but the room was super quiet despite being next to an airport. The bathroom was spacious with a large tub, a spacious shower, and double sinks. Bottled water is complimentary for elite members. The true value of this hotel is location! An elevator from the terminal (D terminal) takes you directly to your room floor and vice versa. It's literally a few steps to the American Airlines checkin desks. I recommend this hotel for a stay at DFW!!

Boarding process is super slow considering everyone literally has paid for seats. Airlines in my…read moreopinion should start from back to front which would cut alot of time of bumping and knocking ppl around trying to get to your seat. Flight attendants were professional and pilots were attentive. You still get a drink and cookies for snack. Movies and tv selection was nice. Flight was delayed heading home to STL! Turbulence was in the air this flight.

American Airlines operated at the Dallas Fort Worth airport continues to be top rate. Gate agent…read moreare very helpful, boarding starts with ample time for all passengers to board, and seating for the aircraft provides plenty of space for above average sized men. All this supports consistent on time departures and early arrival times at the destination. I have yet to experience a better airline out of Dallas Fort Worth.