I was at Village after a hip replacement and the doctors, nurses and staff there were really…read morehelpful and kind. They made my transition from hospital to home a breeze. Thank you, everyone! Rosie G.

This hospice company used to be owned by Regency Southern Care hospice. Each branch was allowed to…read moreretain automity and customize the branch to pt and employee needs within medicare guidelines-Since Gentiva Hospice has taken it over. There are strict policies that center around corporate demands for cost efficiency more than pt needs. Medicare is supposed to pay for pts to live out the end of thier life in a way that they deserve. But instead gentiva will take as much as they can and give the pt only what is absolutely necessary. The focus for the staff is now quantity of care much more than quality of care. A tight budget is maintained likely due lucrative yearly bonuses for management. Gentiva is a corporation that cares for thier bottom line more than the quality end of life care pts and families deserve. There is good reason why the branch lost half of their staff in just a few months. It is because of greed. I am writing this to make people aware before choosing this hospice as either a pt or for employment. I believe darkness should be exposed to light and honesty is always the best policy. Generosity and good pt care bring a good reputation which makes a business successful not strict policies and tight budgets, and lucrative bonuses. I would give a review of 1 if rating just the corporate policy makers and branch enforcers. I would review 5+ if only reviewing the wonderful field staff who are trying their best to make it work.

I started PT about 4 weeks ago after labrum and bicep repair. The staff is very friendly and the…read moreplace is very clean. Vanessa is great at follow ups, schedules, and insurance. You get the same personalized treatments from any therapist. They are all aware of your situation and make notes. I have had most of my sessions with Steven and lately with Gabe depending on my schedule. Steven has been very patient with me knowing I was a little bit scared to move my arm after shoulder. He helped me understand the mechanics of the shoulder and bicep. He also offered to go over the surgery notes my doctor gave me. Recovery is going very well and I look forward to getting back to normal. I highly recommend them!

Stay as far away as humanly possible from this place. I should have listened to the negative…read morereviews. The front office staff is HORRIFIC. I waited almost 4 weeks to get in to be seen to establish care in San Marcos. Have an appointment in 3 days, and got a call that Frankie Alverez the Director cancelled my appt. for a team meeting. Ok...fine, can I get in later in the day. No, I can get an appt. in 23 days or I can drive 40 miles to another location and be seen at 7am tomorrow. Like another reviewer said cannot get an appointment, and staff is terrible. Do not go here....find anywhere else.

My visit to this facility was truly uplifting, filled with joyful reunions with residents and…read morefamiliar faces among the staff. I was delighted to see that Nurse Laura and Antoneth are now registered nurses. I heard there's new ownership and some exciting renovations underway, especially to the flooring and outdated decor. Niesa, a dedicated CNA on the second floor, was providing compassionate care and maintained her warm, bright smile despite the Covid outbreak. Jackie from housekeeping was bustling around, buffing the floors with dedicated energy. Although nursing homes face many struggles, facilities like these are vital--they offer essential care to those in need, especially here in North San Diego. I want to extend my heartfelt gratitude to their hardworking CNAs, whom I consider family, for their tireless efforts. A special shoutout to Juanita for keeping the spirit of happy hour alive and joyful.

Don't let your loved one be sent here. As soon as you walk…read moreinto this building it smells terrible. Smells like dirty water, urine, and feces. Most employees are busy tapping at their phones. If you call a nurse it takes over an hour for someone to show up and see what is needed. Bed broken missing parts and table to have a meal in bed are disgusting, broken, and old. THIS PLACE DOES NOT GIVE PATIENTS THEIR MEDICATIONS THEY NEED. LETS NOT GET STARTED ON HOW THEY LEFT MY MOTHER ON MULTIPLE OCCASIONS WITHOUT A SHOWER FOR OVER 6 days. RUDE CNAS AND RNS. LONG STORY SHORT THIS PLACE IS GARBAGE!!!!!!!

I came in with a broken back, nine broken ribs and my spine broken in three places plus some…read morecompressed discs. I came in on a gurney and walked out two weeks later on my way to a normal life. The staff is incredible. They work you like it's Boot Camp, but one day of rehab is like a week on the outside. They said I was two months ahead of schedule and on top of that the food is pretty good fresh with a nice variety of greens and protein. The nurses and the nurses aids are all top drawer if you're unlucky enough to end up in a rehab facility it will change your luck if you end up here I highly recommend Palomar health rehab rehabilitation out of five stars. I'll give them 10. Love you guys!!!

Very disappointed in the care at this facility. My mom was there for 22 days recovering from a…read morestroke. I wouldn't recommend this facility for a patient that requires significant help or has mild cognitive impairment. Post stroke she was wheel chair bound and required assistance for everything. In summary: Dr. B was excellent. Thoughtful, problem solving mindset and treated patient and family with respect, and some humor when appropriate. Rehab Team: Competent and caring. Speech. OT AND PT good therapists. Management: Poor. All patients receive 2 consecutive days with no therapy. That is 2 days isolated in your hospital room with no activities. This is truly detrimental to the healing process. In my experience this exasperated anxiety and feelings of isolation, reversing progress made during the week, disturbing sleep cycles and recovery. It's very important if you are considering this location for a loved one that you reflect on this. Your loved one will be sitting in a hospital bed for two consecutive days with no interaction except a nurse popping in to check on them briefly. Of course family can visit and we did, however it is not a substitute for professional engagement. This workaround that administrators have finagled to ensure patients hit the certain hours required while limiting weekend staffing is absolutely horrible and very transparent in their motives. Nursing Staff: Very inconsistent and overall not good. Didn't appear in alignment with goals of therapy. I didn't feel safe most of the time with the quality of care my mom was receiving. Not all the time, there were a few standouts that were excellent, but overall very lacking. I share this info. so if you're considering this facility you know what to expect. And with hopes that administrators will make changes for future patients. When searching for a rehab facility I admit I was influenced by the the gold star ratings from outside organizations, but after my loved one's experience, I realize this is more a reflection of savvy administrators working to get accolades from governing bodies vs. true gold star care.

Katie is an amazing PT! I came to her due to chronic back pain that has persisted for 9 months…read morewithout any improvement. We aligned on my goals of what I wanted to be able to achieve at the end of our time together and started with some exercises that I was able to complete despite my limitations. She then built off of these "entry point" excercises and pushed me to slowly progress over the 3 months we spent together. She also corrected my movement patterns, which were putting an unnecessary amount of stress on my back. By the end our time together I was able to run and jump which seemed impossible just a few months ago. I highly recommend her, and the pay off of living pain free is well worth the investment.

Katie Serano, PT, DPT, CSCS is absolutely the best! She listens, understands, makes appropriate…read morerecommendations based on need and my physical ability. I love how she encourages me to push through discomfort. She taught me the difference between pain and discomfort. I have made so much progress because of her expertise, appropriate exercises, and encouragement. I would HIGHLY recommend her for any physical limitations you are experiencing. You won't regret it!

LCS is a magical place. I came here after a horrible experience over on the East Coast trying to…read moreget sober. I took a chance and moved across the country in pure faith that it would work out. When I landed in San Diego, I was welcomed with open arms and unconditional love and support. LCSW helped me form my roots here and truly pushed me to grow to be the best version of myself. The house is beautiful, the people wonderful, and the sobriety is real. I would recommend any woman struggling with addiction to start here. I owe Patti my life. She truly showed me how to be a friend, sister, and most importantly, myself. Much love to LCSW.

I had a very terrible experience. Patti (the owner) treated me incredibly unfairly and wrote a…read moreletter to my ex husband calling me names and worst of all, diagnosing me with mental illnesses I don't actually have. Since when did she become a doctor or psychiatrist? She treats people as less than and likes to kick people out for "breaking rules" like being a few minutes late and keeps your entire month's worth of rent. Stay away and stay clear of her!

I work for a caregiving agency, Home Care Placement, and we've had the privilege of partnering with…read moreGlenbrook Health Center for the past five years. Throughout this time, our experience has consistently been positive. From the moment I began working with their team, the staff at Glenbrook has demonstrated exceptional professionalism, compassion, and a genuine commitment to providing high-quality care. The nurses and caregivers are attentive, patient, and always willing to go the extra mile to ensure each resident's comfort and dignity. The facility itself is clean, well-maintained, and offers a warm, welcoming environment. Communication is another standout strength which provides great peace of mind for both families and care partners. In my role, I've also had the opportunity to collaborate closely with their team during residents' transitions back home with caregiving support. Their coordination during these transitions is outstanding, ensuring that residents and their families feel fully prepared and supported every step of the way. All of the families we've assisted following discharge from Glenbrook Health Center consistently share positive feedback about their experience, which further reflects the quality of care provided. What truly sets Glenbrook apart is their personalized approach to care. It's clear that the team takes the time to understand each resident's unique needs and works diligently to create a respectful and supportive environment. I would confidently recommend Glenbrook Health Center to anyone seeking skilled nursing care for a loved one.

If I could give 6/5 stars I would! I've worked in many nursing homes, post acute and independent…read moreliving communities. They have all lead me to feel that I would never put my parents or myself in any of these places. Until I came to GlenBrook. I would legit retire here! It's so clean, beautiful & well maintained grounds. Staff and level of care is exceptional. I can't say one negative thing about this place. Keep up the good work!

It ended up that I had two back to back series of physical therapy with Jake and Tara. They were…read moreboth easy to work with and got me up and functional quickly without pain. I wish more people understood how critical physical therapy is to healthy healing. I haven't had to use it before in my life and it was a game changer, literally. Jake and Tara are the best and I am grateful for the TLC.

If you're looking for a high level of professional expertise, I highly recommend Jake Hodgens at…read moreRISE PT in San Marcos. Jake is friendly, genuinely caring, knows his stuff, and goes the extra mile to get you feeling better!