Jay was great to work with addressed all our questions and found us what we were looking for! Looking forward to working with him on the install now! read more

Jay was great to us- answered every question, explained everything clearly, was very patient and listened to our specific needs regarding our outdoor space that we are furnishing. We are excited about the beautiful quality outdoor table, chairs and glider, and feel we got a great deal. read more

Great service from Jay. The store has a great selection of outdoor furniture including hot tubs, saunas, and all kinds of stuff. Great value too. read more

Storeroom was easy to navigate, staff was helpful but not pushy. Jay was great. Able to compare materials and styles for our outdoor dining set and felt prices was very fair. read more

The service team at Offenbachers sent out Jose to take a look at our spa unit, which appeared to need a new control pane. Jose not only replaced the control unit but drained, cleaned and refilled the unit, as well as replaced the head cushions and filter. The unit looks brand new!!! Great work by offenbachers service team and especially Jose!!! read more

I have shopped at this store for years. We now have a new condo balcony to furnish and Offenbachers still has the best selection in town. Jay was incredibly helpful and knowledgeable about their inventory. He helped me find a sofa and chair that will be perfect for my compact space. Excellent and very friendly service! read more

Rod is the best. Amazing store with beautiful furniture. We bought deck furniture and dining set. Awesome

Excellent service as always from Rod. We will not buy outdoor furniture anywhere else.

Jay is knowledgeable, professional, and helpful--he offered us excellent guidance throughout the process without any pressure. He knew exactly what we needed for the space requirements, and patiently answered (and anticipated) all of our questions. The store has a great selection and high-quality service. I'm much more confident with my purchases here than when I buy online. My family has been coming to this store for many years and will continue to do so. read more

Looking for 2 outdoor chairs. Great service and nice selection. I recommend Offenbachers for all outdoor furniture.

Terrific store, great staff. So patient and helpful. Highly recommend. Will happily buy furniture from them again.

We were treated with care and are very satisfied with our purchase. Scott answered our questions with care and we never felt rushed while we discussed our options. We ended up with a beautiful outdoor table set that I can't wait to have set up. read more

Exceptional quality and amazing service! Extremely helpful store staff. Got a great education. Good pricing too. Delivery was easy and furniture is fantastic! read more

I recently purchased from the Rockville Offenbachers store a jacuzzi, patio furniture, and outdoor dining room table and chairs. The quality is outstanding and the price was reasonable. The delivery was on time as promised. The service provided by the Manager - Scott was AMAZING! Not only was he knowledgeable and honest but he helped me coordinate with my deck people installing the jacuzzi into the deck. He continued to contact me during the process and worked one on one with my deck people. And after it was installed he took his own personal time to come out and teach me how to use it. He has continued to help me make sure all the levels are correct. His service and caring has been off the charts! I highly recommend Scott and all the Offenbachers products. Chip L. read more

We recently visited the Gainesville Offenbachers store to look for outdoor furniture. First thing we noticed was the great selection of brands and price ranges. We had the good fortune to be helped by Tammy, who listened to our 'wants and needs' and then proceeded to show us around. We found EXACTLY what we were looking for! We purchased and from order to delivery, the process was seamless! We have since made an additional purchase and could NOT BE HAPPIER!! So pleased with Tammy and everyone at Offenachers! read more

I went in for outdoor furniture and was not disappointed by the quality, beauty or selection. But the thing that set Offenbachers apart was the customer service. The folks who work here are not sales-y at all. Everyone I spoke with was low-key and no pressure. It just so happened I formed a connection with Nicole and was excited to work with her. (I went in randomly one day and liked Nicole so much I sought her out the following weekend when I returned. Couldn't believe she remembered me by name!) The thing I loved about working with Nicole was that she was a happy consumer and true fan of the products. She was also incredibly friendly, personable and helped me navigate the buying/financing process with ease. I'm looking forward to receiving my furniture. Having spent a great deal of time lounging around on the floor models at the store, I have no doubt I'll be thrilled. If you're in the market for high-quality, comfortable and gorgeous outdoor furniture, go visit Nicole in Gainesville! She'll set you on the right path to an outdoor oasis. read more

We had Offenbachers deliver our new screened patio furniture last week and it's stunning!! great quality and exceptional service. Ask for Scott King who is amazing and knowledgeable!! read more

Two stars -- one star for being open and one for selling outdoor furniture. Other than nailing their basic business function, we found Offenbachers in Rockville to be a suboptimal experience. We arrived on a busy Saturday and waited for 30 minutes before an associate looked our way. We understood the constraints of being short staffed and patiently waited our time. Once helped, our sales associate seemed less than interested in us as customers, and as I was asking for pricing information he expressed an interests in talking to other customers. We had spent less then five minutes with him. My wife and I left and 90 minutes later spent a great deal of money at another outdoor furniture store, and feel great about our purchase and never having to consider Offenbachers again. read more

Have written them twice about replacing a top to a patio table and have not even received a reply.

This place is HORRID!!! They lie to you and then they tell you there is no one who has authority to fix or help a damn thing. You call them and that one person seems to always be off that day. Good products but the worst service. I would NEVER buy from them again. If you use them be for warned, won't get the delivery day they tell you, when they do deliver only half your order will show up, they will note damage but no one will offer a solution. There are many high end outdoor furniture store who want to earn your business this company doesn't care and it shows!!! read more

I purchased a patio umbrella some years ago. The cord for raising and lowering the umbrella broke. That happens. So, I call Offenbachers in Reston. Described the problem and asked for some assistance. The reply was an abrupt; "nope. Can't help. We don't know anything or do anything to repair umbrellas". A bit unbelieving, my reply was "Really? No suggestions or recommendations or any way to help?" Same reply. It's as if she was in a hurry to get off the phone, let alone try to think of a way to help. Very poor. read more

Love love love this place!! I have been a customer over the decades. Never a problem. The staff is very knowledgeable, cost-conscious and very accommodating. The selection is amazing - quite the variety. If it's not on the floor, they'll order it. read more

We have recently purchased two beautiful tables for our patio, one large oval dining table and a round wood burning fire pit table. We already have chairs so it was a challenge to find the best match. Craig was most helpful and has a very good eye. It was a pleasure to work with him, and we couldn't be happier with our purchase! Their furniture, and everything else in the store, is just beautiful, unique and high quality (which is why we still have those chairs after 10 years!! : ) Highly recommend Offenbachers!! read more

Our experience with Offenbacher Home was excellent. We needed to replace all our outdoor teak furniture that was destroyed when our oak tree fell onto our deck. This included six chairs, 10' umbrella and stand, round 6' table, small end table and a footrest for a deck chair. Because we wanted a certain manufacturer we knew it would take time to collect all the furniture due to the manufacturing scheduling. They worked with us to ensure that we received what we wanted in the best time possible. When we found out that the umbrella we wanted wasn't available they worked with us to find a replacement much to our satisfaction. They stayed in contact with us so we knew what was happening. When the footrest arrived and was not functional they worked to get us another. Their delivery personnel were professional and courteous. And finally our salesperson hand delivered the footrest and the last chair when they came in. You couldn't ask for more. We highly recommend them. A and G Ralston read more

Had a great experience at Offenbachers - Armando was friendly, knowledgeable and patient while my husband and I were in the process of ordering/purchasing our patio furniture. We would recommend anyone looking for patio anything (!) stop by Offenbachers! You never know, Armando may suggest something you haven't thought of before and change your whole patio idea! Haha! read more