Worst office max literally EVER. They don't wanna print out anything for us unless it's over $2 right? Well it would be convenient if your second machine was always down! Can y'all make sure that crap is always up and running? Plus I always see fingerprints all over the machine like if they don't clean a sell service station during COVID. And when I told the manager about the fingerprints I always see, he just brushed it off like so many people come to the machine and they can't do anything about it . Most horrible store ever read more

My Dell PC, which is less than 2 years old, would not power up. The warranty had expired (naturally) so I called around & a lot of computer repair businesses wanted up to $100 just to do a diagnosis. I finally took the computer to Office Max on Stephanie in Henderson and a technician named Nash did a FREE diagnosis. He said the problem was most likely a bad power source. The part was not available locally so I bought one via ebay for $39. Once it arrived, I took the tower and the replacement part back to Office Max, where Heather replaced the bad power source. My computer was then up and running, perfectly. And they charged only $15, WAY less than most of the other computer technicians in town. I was thoroughly impressed with the courtesy, professionalism and technical knowledge of the Office Max technicians and would recommend them to anyone. read more

S L O W is the best possible way to describe this place. And dirty. Windows look like they get wiped down once a year as well as floors. I came here cause it's closer to my house then where I usually go to get things printed and I wish I would of drove the extra few miles for better service. read more

Store manager is very unfriendly and cannot handle more than one person at a time. She also get on the radio and talks to her other associates with an attitude when customers can hear what she says on the radio. She obviously does not like her job. The girl in printing department was more helpful and nice. This female manager needs more training on how to deal with customer and speak to associates read more

I had a wonderful experience shopping at this location. The staff were very friendly and helpful especially Maria who works in the copy and print department. She provided me with amazing customer service and I was completely impressed with the quality. I also found many items that I was looking for a good price. I will definitely return to this location for my future purchases. read more

To be honest, I've never really been a fan of office supply stores. I always felt like their supplies were overpriced and that I could realistically purchase a stapler anywhere so why did I have to by theirs at an outrageously high cost? However, once I stepped foot into this OfficeMax location, my old mindset was COMPLETELY washed away and I realized the true reason why consumers choose to go to an office supply store and that is for their outstanding customer service. I went to this location to get pricing on a banner for my brothers graduation party. Before I could even approach the service desk, a friendly employee named Javier greeted me and began to assist with providing sizes, pictures, and price quotes to help me create the perfect banner for our upcoming event. He was extremely knowledgeable and his customer service was impeccable. He even showed me special features on the company website where I could customize the banner and home and pick it up in store for a cheaper price which was so nice because it showed he wasn't just trying to make a sale but was truly focused on my needs as a customer. From now on, whenever I need any office supplies or creative assistance, I'll head straight to this office max without any hesitation. Thanks for the great customer service! read more

Every time I come I get more and more upset. The people who work in the printer service are always slow as fuck. It just never fails, there's always multiple people just standing around. No customer service whatsoever. read more

literally the rudest office max , Office Depot I've ever been too. walked in the print and copy area and the lady who was working there (tall heavy set lady with big hair) walked up to us as we was emailing the file that I need printed she walked up to me and said I am so sorry but I am closing the print center and won't be taking any more orders. I told her my order wasn't a rush and that she could do it within a few days. She said she could t even take my order because she was busy. There was 2 people at the print and copy area and 3 other cashiers working. She told me to try and come back around 4pm after her worker comes in at 3pm. The other employee told me her name was Ashley (the one who was rude and not trying to do her job). From my understanding, Office Depot usually would take your order and fulfill it later if they couldn't do it within 2 hours. Definitely the worst office max in Vegas. read more

I went there needing help with combining a couple presentations and then trying to get them set with out getting crushed for 10 needed copies- Stephanie Maciel-Herrera was a gem. This gal not only used the right quality paper to make them sturdy & solid looking but she went out of her way to go & get me the right file protectors & then she put all ten together. She saved my $30 over what I would've spent by not using those covers. She was very cordial and as efficient as it comes. I have been a customer but this day this young lady went out of her way to help a "not so savvy " computer old school guy. Thank you Steph...I told you I would write a review because although it isn't often I write a review, I certainly will when it's warranted and it is definitely deserving. read more

The workers here are super lazy. I went to get some textbooks bound and the workers (in the print and ship department) kept chit chatting with each other rather than concentrating on their work. Initially, I had one lady help me bind my books. I figured it would take about 10 minutes because I've had previous textbooks bound here before so I went to go hole punch some papers. When I finished hole punching my papers, I came back to the front desk only to find the lady stopped binding my book to help another customer design and print out a poster. I thought it was really rude and unprofessional since the customer she was currently helping had come after me in line. I attempted to flag down the other two workers who were heavily engaged in a juicy conversation, but was unsuccessful. The first lady who took my book saw that I was still waiting and asked someone else to finish binding my books. As she was binding my book, she was snacking on sugar straws and hot Cheetos. I could not be more disappointed. The level of professionalism was close to none here. Don't let their uniforms fool you. I just hope there are no red fingerprints as I read through my books... read more

I had to purchase a notary stamp. I went to the Office Depot Office Max on Stephanie St. in Henderson. Maria was very helpful and was even able to carry on a casual conversation during the process. She knew exactly what to do, how to do it and even remembered to offer me the journal I was forgetting to ask for and otherwise would've ended up having to go back for. Thanks Maria! read more

Basically, in this store everybody deserves a specific shout-out for their cheerful friendliness, but it's Maria Enriquez, Print Services Supervisor, and her able crew that has impressed me. I would be a very happy camper if I just had 1/100 of her computer knowledge, combined with her and her crew's patience always resulted in excellent pictures. read more

Stevie at the print/copy shop is awesome! She bend over backwards to help me and got me out of there quickly with exactly what I wanted at a price I fully expected. read more

Super lazy employees with attitude and I broke my toe struggling with a laser printer in the parking lot when no-one helped me

I purchased their brand of ink, it ruined the printer head on my HP 8600 printer. Wasted time and money, they did agree to swap it out for HP brand, but the printer head was already non functional. Returned that and ended up having to buy a new printer. Got no compensation or consideration for the damage done to my printer. Today I get a product review from Office Max and state my review above and they reject the review. I guess they only like good reviews. read more

So I'm not a big review person but I definitely want to acknowledge Maria she works by the printing area. She was so nice, patient and had awesome customer service. She helped me with my resume and my other printing documents. She was awesome and so patient with me. Thank you Maria for brightening my day! read more

No one greets you when you walk through the door. Also, no one there to ask if you need any help. I found the cashier to be inept. After she rang up my purchase, I asked her if they still used the Rewards Card (since she didn't ask me). She said they did and scanned my card. I had to ask her what the total was because she didn't say anything. I see a severe lack of any training for these employees. How this place can stay in business is beyond me. read more

Worst Office Max ever employees aren't trained at all and the assistant manager Heather is extremely rude and unprofessional. Save yourself time and headaches go to a different Office Max read more

Horrible on returns. Only can exchange same item. You should be able exchange for other items in store. So I lost the rest of my money about 30 dollars because I couldn't buy anything else. Was able to exchange for a different coin sorter but of lesser price. I will never go to an office max again. I used to like office max but not now. Sorry you lost my business. I will go to staples or Walmart now!!!!!!! read more

I ordered some stamps online which were supposed to be ready the same day. I came in a few hours later only to learn that they never even started. It seemed as though no one even noticed the online order came in. I was given a run around that they have up to 24 hours to do it. Ok, so I picked up the stamps the next thinking all was well. When I got into the office, I noticed that two stamps were duplicated. When I went back, they corrected the issue within 15 minutes, so it was possible that it didn't have take so long to begin with. Each day I came back there must have been 10-15 employees there, but no one was very attentive except for one or two people. It felt like they didn't want to make eye contact with you. There was no apology for their mistake, no coupons or discounts offered. I also noticed ODP stock is hurting and I can see why. Office Max and Depot could use a major reevaluation of the business practices if they want to survive in this very competitive market read more