Any kind of good deal you may find is likely overshadowed by how bad you feel when their employees…read moredisrespect you. I purchased 30 cinder blocks. The prices were competitive with Home Depot, but still a little higher. At the checkout the yard worker was there and he was acting angry about my order. I said "is there a problem with my order?" He responded with anger and said "do I have a frickin choice?" I told him I would load it up myself and he didn't have to worry about it. It was 3:30pm, not 3:55 right before close or something. When I was backing my truck up I could see him angrily ranting to his coworker. When I got out he just said "open the back of your truck...." Choosing to order me around instead of interact with me like a costumer. It took less than 5 minutes for me and the two workers to load the blocks. The unprovoked rudeness has made sure I'll never spend another dollar at Hardware Hawaii. Unless you enjoy being treated badly, spend your money at Home Depot.

It was my first time at Hardware Hawaiian. I was amazed at the personalized service. I had two…read morebig issues that Home Depot could not solve! I was very thankful for Hardware Hawaiian's staff who gave friendly service and the manager Clint, persevered on my hardware problem till it was solved. I would definitely shop there for future needs!

Strong stuff... When…read moreyou get crafty many times I head to the hardware store as what I call beginner tools aren't just enough like I have my Dremel to drill, PVC pipes to make a photo backdrop, chains for a makeshift lock as being creative not only does saves you money but solves issues in the simplest ways that works. Today it was a simple just some acetone as I wanted to wipe off paint and the basic store bought stuff just won't do it and as small as this shop seems to be they do have it all and was very easy to find than the larger ones as it literally took me a minute to find it and a minute to reach to the register without a wait and was on my way faster than taking the needed pics to show off this great Kailua location. If needed staff is very easy to find here but as I knew exactly what I wanted it was okay and parking in the back is spacious with short walks to the automatic doors is just nice to have a quick spot to find exactly what you need without being lost as I finished my project so easily. Thank you!

Appreciated excellent advice today from Hardware Hawaii…read more Big shoutout to Brian in Plumbing department at HH in Kailua for his A+++ knowledge and honest advice. It's outstanding service that makes shopping at HH worthwhile.

Ace is the Place! They have rock and mixed cement. All my tools and supplies for the projects.read more

The good: they have things available in store that I otherwise have to buy online, plus they have…read morestore pickup as an option. Coupons available in the midweek sometimes. The bad: the store is cramped and the shelf prices do not match the online/register prices. I didn't push the issue, but the shelf tag of the item I bought recently was a dollar or two less than it rang up. Beware.

I love giving this mom and pop hardware store my business. The most friendly and helpful family…read moreoperated business you'll ever find.

Great customer service. You can talk out a problem, they listen and come up with solutions. You…read moreleave feeling good about yourself.

Probably the best ace I've been to. It's a little crowded and tight in there as are the other…read morelocations but the selection seems to always be in stock and they're always filling their products. But this location is specifically the best because of the great customer service! Not once have we gone in there and no one helped us. Appreciate this store in the Haleiwa town. They also have a really great selection of yeti products !

Absolute dog shit, I went in today to get break fluid for my car. I saw a short employee female…read morethat was restocking shelves and said "excuse me miss" and she didn't even stop walking away from me after she said "yeah", then when I proceeded to ask my question she had a rude ass glare and told me to look it up, giving me so much attitude. Me and my friends were taken back, and left pissed. Next time it will be a fight acting all entitled and miserable

1/14/26 & 1/21/26 - Contacted (877) 465-6937, the number indicated in the Lowe's app, on 1/14 to…read moreget the lower price shown on another store's website for a Panasonic Whisperfit bath fan. Stephanie was courteous and efficiently handled my request after matching the model numbers to ensure the product was the same. I also mentioned Lowe's was advertising a Lowe's gift card for online orders, so she verified and took care of that, too; and she advised me to wait for notification when my order was ready for pick up after making payment. Received notification on 1/20, and went the next day. Checked in on the app as I waited in the Customer Service line; and Kimmie, in Fulfillment, came forward a short time later with the item in a cart ready for me to take. I told her about my concern that I might have been charged twice since early that morning, I saw a charge come through again. Exceptional customer service from her with my item and answering my question. After putting the item in my vehicle, I remembered the bath fan was now on sale, so decided to check if I could get the lower sale price. The Customer Service representative who helped me (unfortunately, I didn't get her name) was able to give me the lower price, and the refund was reflected back on my card later that day. I also checked my credit card transactions and noticed a credit negating the double charge. Impressed with customer service on 1/14 and 1/21 at the Waipahu Lowe's store. Mahalo to the team for a positive experience!

Went in today with my husband to exchange greenworks electric power washer 2500 due to the machine…read morehaving defective parts. We bought it 1 week ago and figured exchanging it due to defects should not be a problem. We brought the item back at went to returns and exchanges customer service. We were greeted and told it would be faster if we take ourselves and grab the new item then come back to do the exchange. We did that, then were told at the register by the same worker, that the item was not eligible for an exchange due to it not being purchased and returned within 48 HOURS. We bought it 1 week ago, brought it back in original packaging and with the receipt. What's the issue?? She called her manager MARIA to assist and possible get an override. We waited some time for MARIA to show up, and at this point we had a long line behind us. When MARIA showed up, she disregarded the customer in line including myself and husband. She spoke very disrespectfully to the other worker and asked if she could use a register. Which then she logged on and said "what's wrong with this one" in a rude tone. She did not help assist, and visibly looked like she hated her job and did not want to be there. In my opinion? You can leave sis. Don't show up to work in customer service everyday if you obviously hate your job. We were told we need to go through the manufacturer themselves and get the "approval" before we can come back and get our item reissued. This is bullshit lol and the workers here are a legitimate joke. For future customers? I would stick to city mill and Home Depot. You'll get top of the line service at other companies with the same quality of product.

Shout out to Michael in the paint department. He spent about 40 minutes fine-tuning the color of…read morethe paint to match perfectly what I was looking for. He didn't seem annoyed or in a rush, but genuinely trying to get the color just right.

I had a productive time at Home Depot here in Pearl City. A worker actually gave me accurate…read moreinformation in finding products. I have in the past had awful interactions with employees before. Ample parking as usual. Better supply of inventory now and stocked shelves. Good value and different price ranges to choose from.