I like this place, it always save me last second…read more Very nice crew and professional, they always help me out and point me to what is the best to get and sometimes even help me install parts Thanks guys

Just got back from going here; needed a couple items for my 2004 Lexus GX470 and Anthony not only…read morehelped me get the right parts, he also assisted me with installing a very difficult to reach turn signal bulb. I'm extremely grateful for his service and professionalism, and saving me the time and expense of taking my car to the dealership. Any time I need anything for my car this is my go to store, very clean, well stocked and helpful, friendly staff!

This is my favorite detailing store in all of Southern California. Unlike other stores where they…read moretry to fill their shelves with their private labels, this one is not afraid of giving options with a large amount of selection. When you cannot find something in person, you can ask the cashier desk or lookup on their website to see if they could bring the item out from the warehouse. They are willing to let you take your time to make sure you are happy with the item before purchase. For over 3 years, I have purchased hundreds of dollars worth of chemicals, pads, and other supplies because there is a lot of comfort seeing the items in person before purchase where I rather pay the 10% premium compared to online competitors to make sure this store is still around for me to come back and enjoy the inventory. You never really know what you will get with online only shopping. My only complaint is wishing they were closer to central OC instead of being close to 5/405 freeway merger.

Very extensive collection of detailing products and the staff is also helpful with product…read moreselection. Super competitive pricing and it's good to support a local small business instead of just going online for detailing products.

very helpful, as soon as the line started forming, they brought out additional employees even the…read moremanager to help customers Attendant even came out and put on my windshield wiper!

Stopped in for items I need for an upcoming oil change. The moment I walked in, the Manager, seeing…read moreanother employee was helping customers, asked how he could help me. He got info on my car so he could find an oil filter, and gave me several choices from computer screen. Recommended one of the less-expensive ones, saying it's one he recommends a lot. Got my oil and motor flush, he had my filter. In and out in less than 10min. Now THAT'S SERVICE! Didn't get his name, morning shift on 2/25. Great job. Would return here again based solely on that experience.

Alfonso and Kevin were both incredibly kind and patient. I went in for an oil change, and even on a…read morebusy day, they took great care of me. They were thorough, professional, and paid excellent attention to detail. Even the service staff were welcoming and friendly, greeting me with warm smiles while I waited. 10/10 experience -- I will definitely be coming back!

This place has gone down hill. A few years ago I gave this place 5 stars when Andrew took care of…read moreme. He didn't try to sell me on anything and I got great service. Recently I took my car in to get an oil change. Some guy named Enrique said it'd be done in 2 hours. I waited and waited. 6 hours later I called and asked if I could pick it up. He said "it's not ready -- they're gonna work on it now." Had to wait another hour to get it. Never again.

Really happy with my experience at Rebel Off Road. They did my lift, regear, ball joints, diff…read morecovers, plus some custom body work and inner fender trimming for clearance. I had a couple clearance issues after the install, but they were quick to fix everything and made it right. Ryan was a big help throughout the process and was great to work with. Overall, solid experience and I'd definitely come back for more work.

"READ THE 1-STAR REVIEWS FIRST - FATAL SAFETY FAILURE" I…read morechose Rebel Off Road because I trusted their professional image and public reputation, but what I experienced was shocking, stressful, and completely unacceptable. Throughout this situation, I tried to remain professional and respectful and expressed my willingness to resolve everything amicably. Yet, after paying nearly $4,000 for a re-gear service, I discovered a massive gear oil leak covering my driveway the very next morning due to an improperly secured axle. This left my driveway stained and reeking of gear oil--with professional cleaning estimates ranging from $400 to $600--and I spent the entire weekend in anxiety, questioning whether my truck was even safe to drive, and eventually having to return it on Monday, which disrupted my business. During this process, I was communicating with my assigned service advisor, but responses were often delayed, unclear, or evasive; messages went unanswered, questions were redirected, and clear answers were difficult to obtain. When I brought the truck back, it was described as "just a loose axle" and claimed fixed, yet no documentation was provided proving that the differential or internal gears were inspected after I had driven it for an hour while leaking. Their claim that "there is no problem" or "everything is fine" is something no reasonable person could trust. With re-gear work, any mistake or improper setup often only becomes apparent after several thousand miles of driving. This is why a formal guarantee is not just a request, but a necessity. When I requested a formal written warranty, they only gave me a $0 invoice with no actual warranty terms or duration. For days, I calmly requested two very reasonable things: a formal written warranty and a fair resolution for the driveway damage. I never demanded compensation for emotional distress or lost business time; I simply asked for accountability. After experiencing this, I looked through other reviews and realized that my experience was not an isolated incident. I strongly urge everyone to READ THE 1-STAR REVIEWS FIRST before coming here. You will see a chilling and habitual pattern: dodging responsibility, being 'afraid of standing behind their work,' and sneakily adding extra charges--then claiming they are unavoidable. In fact, I later realized the overcharge I experienced was just a small fraction compared to what others have reported. You will also notice that the owner's responses to negative reviews are always the same--robotic, defensive, and dismissive. They publicly ask customers to 'contact us' to give the appearance of being helpful, but it is nothing more than a deceptive marketing tactic. If they truly intended to resolve these issues, my driveway wouldn't still be stained, and I wouldn't be left with a useless $0 invoice instead of a real warranty. The fact that these 1-star reviews remain unchanged proves that their 'invitation to talk' is a sham and nothing ever gets resolved. They have a template for excuses but no manual for accountability. I am sharing my experience and my filing with the Bureau of Automotive Repair (BAR) so that other victims know there is a formal way to seek accountability. After seeing so many similar complaints, I strongly encourage anyone who has had similar experiences with their safety, property damage, or deceptive billing to file a formal complaint with the BAR as well. As a business owner for over 20 years, I understand mistakes happen, but I cannot accept a refusal to take responsibility. I am now filing a formal complaint with the Bureau of Automotive Repair and initiating a credit card dispute. A strong online presence means nothing if a company fails to protect its customers' safety and property. [UPDATE: Response to the Owner's Reply] The owner's response below is exactly what I warned about: a robotic, defensive excuse that shifts the blame. They claim a 'failed C-clip' on an aftermarket part, but as any professional knows, this is a clear sign of improper installation, not a part failure. They also claim they 'verified' no internal damage, yet they provided zero technical proof or a detailed inspection report after I drove with no oil for an hour. Mentioning a '90-day warranty' now is laughable--if that were true, why did they refuse to provide a formal written warranty when I asked for it repeatedly for days? Their response is just another marketing tactic to look responsible in public while remaining unaccountable in private. My filing with the BAR and the credit card dispute will proceed as planned.

11/10!! Genuine and trust worthy shop that does great work and has a great reputation! John and…read moreeveryone there have been a great help when it comes to working on my car and general car advice! Never going anywhere else.

Got some small parts installed and alignment on my lowered car. Great experience and they were…read moreextremely helpful with all of my questions for my 370z. Will be going to them for all my future car needs!

We bought tires here two days ago. Scheduled to have our tires put on today at 4:00pm an employee…read morecalled just now and says we don't have the correct weights for your tires. We can't put them on today. Mind you we are going on a trip tomorrow morning!! Very unprofessional!!!!!!! Do not go to this Walmart auto.

very unprofessional. The auto care/Tires manager was very arrogant. first They told me no charge to…read moredo a tire rotation but at the end said they made a mistake and charge $20 for tire rotation.

Staff: The team here was great. Came in for a recall…read moreappointment and worked with Gilbert. He was very helpful, friendly, and a pleasure to work with. Quality: This is a nice service center. Getting a recall allowed for a loaner which was a nice surprise. It is interesting though how cars are driven into an indoor area. Value: Recall covered it so no cost. Overall: This is a nice service center and I'd return again if needed.

I had such a smooth and stress-free experience with AutoNation Toyota compared to my past visit at…read moreCapistrano Toyota. At Capistrano, I was quoted over $1,000 for new tires, which felt overwhelming and left me questioning why I was not provided any other options. At AutoNation Toyota, I worked with Gilbert and immediately felt the difference. The options presented and the quote I received was much more reasonable, and the whole process was quick and straightforward. What really stood out was the transparency, they sent me a video walk-through from the mechanic showing exactly what was being done on my car. That made it so much easier to decide what repairs needed to be taken care of right away and what could wait until later. Gilbert and the team made the whole experience simple, honest, and professional. I left feeling confident in my decisions and in the work done. Thank you, AutoNation Toyota!