Our 3rd time going to QT. Hands down great service. We do pedicures. Call out to Jackson and…read moreVivian. You both are the best.

I'm only giving 2 starts because the service at the time was great…read more Gentlemen that did my nails was very nice! Service was pretty good except one nail technician apparently had a number of nail colors that only she can use. So if she's not doing your nails then you can't use them. Inside looks upscale and it's cute. They are on the pricier side in my experience. And they charged me an extra $5 for a broken nail. I had 2 nails break 2 days after I was there and 2 more break a couple of days later. Normally I can go 3 weeks between fills. And I do occasionally have a nail break. But NOT like this. I went beck in to have them fixed and they tried to make me get a complete fill....or PAY $5 A NAIL to have them fixed!! Unless I have some crazy nail emergency.....I won't be back!!!

It's been a few years since I've been to this nail spa, let alone had my nails done so when my mom…read morecame to town we decided to go in and get pampered. I called the day ahead for our appointment and they asked for us to come in first thing in the morning. They never asked for our information so I'm not sure how they keep track of their appointments because they were super busy for a Friday morning. There were a few people who were turned away while I'm we were there. My mom got a gel manicure and I got a volcano pedicure and gel manicure. The reason I gave four stars instead of five was for two reasons. The first, it took so long. We arrived at 930 and didn't leave until 1130. My manicure was quick but my pedicure took awhile. I don't know if it's because I got more than the basic and haven't had my toes done in years but that's the longest I've ever been in a nail salon. The second reason is because my mom paid ahead of time after she was done with her manicure but we ended up having to pay a difference because the glitter on my nails was not included in a normal gel manicure. It's not too big of a deal but it would have been nice to have been told that when I was asked if I wanted to do anything on my nail. Overall we are really happy with our nails and will definitely be going back. I even purchased a gift certificate at the end so my husband could go in and get his feet taken care of.

Everybody was warm and friendly my nails were absolutely perfect! Will definitely be returningread more

Great customer service and nice staffs. I'll definitely come back soon. My ugly hands and feet look…read moreso much better with gel nail and pedi. Got deep deep French. one nail got chapped couple days later but the shop was happily fixed it for me

Cleanest nail salon I've ever been to. Staff is friendly and doesn't rush you. Will definitely be…read morecoming back!

I have been going to this establishment for about a year and their customer service towards people…read moreof color is disrespectful. They will NOT acknowledge you, but when other individuals come into their place of business, they go out of their way to speak. I tolerated this behavior because Sam does great work and I couldn't find anyone in the area that could do nails the way I like them. I faithfully get my nails (hands only) done every month and pay at least $150. I never questioned why I had to pay $150 or $190, I just paid it and always include a tip. Do I think they were overcharging me, YES, but I still paid for the nails. My very last experience with this establishment hurt my feelings. I didn't like the way they didn't acknowledge me and I spoke as I entered, as I do every time. The owner or her husband yelled at me when I asked when was my two broke nails were going to be fixed. I am not sure if Sam used a different product or did something different but I had gotten my nails done on a Thursday. One nail broke on the following Friday. I went to the shop for them to fix it that Friday. Then on Saturday another nail broke. I called the shop and the owner requested that I come in on Monday to fix the nail after work. Monday came, another nail broke, and I received a text stating Sam was sick and could I come Tuesday after work. I stated sure and that I hope Sam feels better. They knew i was coming in after work but yet I had to wait almost 1 1/2 hours before she fixed my two broke nails. Not only did they ignore my presence but he yelled at my stating the other lady has appointment, as if I didn't have one. Communication is key. They could have spoken to me when I entered, let me know that there was an appointment ahead of me, and asked if i could come back at a certain time. But they yelled at me. I sat quietly ONLY because I had a flight to catch the very next day. Additionally, when I came into the establishment on Friday for a fix, there was a lady that had an appointment with Sam. We were talking about my nails, I'm giving Sam praise on her work. The lady stated that I could go before her since it was just one nail. I stated thank you. She even went as far as to letting Sam know that it was OK for me to go, she didn't mind. Sam said NO. I waited patiently. I even offered to pay for the broke nail even though I didn't do anything out the normal to cause the break. I treat people with respect and I expect the same treatment, especially if I am spending money in your establishment. I was a loyal customer, I referred people to Sam. I have never acted unprofessional in your establishment. If you are an individual of color, please don't go to any nail shop in Yelm, especially THIS nail shop. I'm giving you a 1 star because of how you treated me, how you made me feel, how you tried to embarrass me in front of an establishment full of white people. Sam is rude, the owners are rude. You should work on your customer service skills.

I asked for a specific design and was treated so nice and got better than what I asked for. I wish…read moreI had got the name of the girl who did my nails but she was amazing!

They're so patient and kind! Fast service and patient with children. Appreciated their ability to…read morebe efficient but still produce beautiful nails.

these were the worst nails i have ever gotton, don't ever come here it's terrible. They can't draw…read moreflames or designs for the life of them.

They were so kind and I love the way mu nails came out I showed a inspo picture and it came to life…read morethank you to the amazing ladies we had a appointment booked and they got us right in on time it was a great experience

I'm really disappointed with my experience here. I got my nails done on Friday night, and by Sunday…read moremorning they were already falling off, which is completely unacceptable. On top of that, the shape wasn't what I asked for at all--they looked uneven and poorly done. It looked like the nail lady didn't even fill my whole nail with acrylic. So it already looks like I need a fill. I went back in to have them fix it, and tried to tell them the exact color I originally used. They refused to even look for it and instead just picked something that "looked similar," without listening to me. It felt like my concerns weren't taken seriously at all. Between the poor quality of the work and the lack of customer service, I definitely won't be coming back. I would not recommend this salon if you're looking for nails that last or a team that actually listens to what you want.

I've spent the last day staring at my nails because I can't believe how beautiful they are! I…read moreliterally have never had a manicure look as good as this. My nails were in terrible condition and quite a few of them were broken and needed to be replaced. Thank goodness my friend recommended me this place so I could get beautiful nails. The shop is tucked away on a busy street in Lakewood and it's not very big so make sure you call ahead for an appointment. I got what's called the buildable gel manicure that doesn't require you to remove the gel polish after each visit. This allows for your nails to remain healthy and not have to go through the removing process. I absolutely love my nails and my technician did an amazing job. I definitely look forward to coming back again. My pedicure was outstanding and I got hot stones as well as nice hot towels on my legs. Highly recommend anyone looking for a luxurious experience.

First timer here and i absolutely love my nails! Reasonable priced! I tried out Gel-x for the first…read moretime and now i'm obsessed! It's a cute little salon! parking is a doozy but it's fine!

Today I went in because my regular nail place was closed on sundays (Hi Tek nails). I had an older…read morelady do my nails.. not any effort to get the dead skin off. My feet were looking the same as when i came in. Then the guy came to paint my toes, I got hopeful since he took more dead skin off. At the end my nails were shaped crooked, uneven, and unpainted in the corners. Such a sloppy job. I've never had a worse pedicure in my whole life. If it weren't for lily my feet would have remained horrible...... I had to go back and ask her to redo my feet. (She did, very nicely) Also, side note, another woman got a pedicure and walked out halfway through because the woman was doing such a crappy job. Never coming back here unless emergency, with Lily ONLY.

Sitting here in the pedicure chair and just had an amazing experience, husband and wife just opened…read morea few months ago. I set an appointment for 3pm and they started me right on time. Had the max pedi for $32, which includes the paraffin wax and extra massage, chose French tip for a $5 add on. If I didn't move out of town this would be my spot! Check them out