they are extraordinary! They are polite, timely, and truly stand by their work. It's wonderful to…read morehave a repair place that you can trust. I certainly will not go anywhere else.

This place is legit! They're a friendly, professional, and super responsive team. Took my car in…read morefor an oil change. I waited about an hour and they did a thorough inspection too. Also, the oil change was on the house which was super generous and unexpected! I trust that they won't try to upsell or prescribe unnecessary services down the line. Recommend!

My car broke down while I was traveling for a conference. Not from the area I found them on Apple…read moreMaps and the reviews were great. I got in as soon as I could the next day and they got to work right away. They knew my situation and were so helpful. They provided options for the repair giving the best service. Was able to get an inspection, part delivered and repaired all in one day! I would 100% recommend. They also thank you for choosing them with a gift of several snacks. They truly value each and every costumer!

Outstanding Customer Service! Bill and Ben were amazing. They answered all my questions, went above…read moreand beyond to address the issue I was having and provided a great price. I highly recommend Auto Stop in Falls Church and will definitely be returning the next time I have any issues with my vehicle.

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

Called for an estimate on my car. They told me to come in pretty much the following week. Really…read morebusy on a holiday Monday yet they took the time to see my car and squeezed me in. Turned out my wheel bearings were rusted on (something I suspected). They waived the inspection fee but it was still pretty pricey. At the end of the day you do get what you pay for - good friendly service and no BS. There were other minor issues with my car that any other provider would have happily tried to overcharge me for but the service tech mentioned them and either knew I could get them done (battery change, wipers, etc) or was not a pressing issue. Expect their prices to be on the higher end. For quality service, I'd recommend it.

I'm extremely disappointed with my recent experience here. I previously had my vehicle inspected at…read morethis shop on December 20, and it passed inspection despite the same minor damage to the rear light being present. This crack has actually been there since October 2022 and has passed Virginia safety inspections multiple times since by a myriad of safety officers at different shops. Now I'm suddenly being told that the vehicle will not pass because of this crack, and I was quoted - nearly $500 to replace it which is way more than twice what I have found this repair can cost elsewhere. When I questioned why something that has repeatedly passed inspection is suddenly being rejected, I was told they have a new safety inspector. I understand that inspectors must follow Virginia's requirements, but that explanation raises concerns about this shops consistency. Customers should be able to expect the same inspection standards regardless of which employee happens to perform the inspection. What was especially concerning to me was the apparent lack of a consistent standard operating procedure. If one inspector repeatedly approves an existing condition and another rejects it, there should at least be a clear and consistent explanation for the difference. I have no issue repairing something that legitimately does not meet Virginia's safety requirements. My issue is the combination of inconsistent inspection practices and then immediately being quoted nearly $500 for the repair. Given the history of this light passing inspection and the amount being charged to replace it, the entire experience unfortunately felt like a money grab to me. This experience has seriously damaged my confidence in this business. I would recommend that anyone receiving a rejection here ask to be shown the exact reason for the failure and get a second opinion and outside repair quote before authorizing any work.

I went In for an oil change and my car came back with a dent. As they clearly did not use the lift…read moreproperly. Finally, they tried telling me that my lugnets were swollen and they couldn't do the tires. But when I got home I was able to do so in twenty minutes.

I've come here three years in a row for inspections and they are affordable and fair! Their…read morecommunication isn't the best though- they said they'd have my car finished by the end of the day and the shop said it closed at 3pm and my car wasn't ready until 6:45pm which was a little frustrating to have to wait that long.

Was recommended by a friend to go here. The gentlemen who helped me were to the point and kind…read more They didn't try to upsell me on anything and were honest in their analysis. Definitely going to be my go-to mechanic shop for future services. 10/10 recommend. It is a great place

Recently arrived into the DMV area and no idea who I could take my car to. Read over every review I…read morecould find regarding transmission service and what led me to go with Skyline were the reviews citing their fair prices and service. After taking my car, with no clue what it could be, my transmission issues were repaired quickly, with very up front pricing and clear explanation of what the issue appeared to be, and the next steps if the first attempt to repair were unsuccessful. I now have a mechanic I will count on for any repair issues my Tahoe may need. A good mechanic in a new area could be hard to find. I highly recommend this shop.

i came to the gas station to get my oil change. i also needed to reset my radio, and asked if they…read morecan do it. i could have done it myself, but i figured since I'm at the service place, i can ask for a favor. guess what, they charged me 15$ for that!!!! this probably took them one minute! this is the worse experience i have ever had! never go there! they might charge you for sitting in the waiting area, while waiting for the service! LOL

Great services from Raj, Manager. He and his mechanics installed a very complicated set of Lexus…read moreRX350 headlights for a very reasonable price and it was scorching hot that day too around 95 degrees and 110 degrees inside the garage. They did an amazing job.

Because of the Yelp reviews, we tried this place out…read more Can't add to the great reviews more than people have already have said. We've gone back several times and recommended this place to others. They are honest and don't overcharge--so unusual these days. I don't hesitate to recommend this business. They have nighttime drop-off which is very helpful. You may not see their location immediately. They are located behind the 7-Eleven on Columbia Pike. If you have car troubles, you need to call Jim's Automotive!

I'm honestly struggling to write a review as mine would just echo what everyone else has said. This…read moreis a good shop. Mechanics are honest, don't overcharge, and in my case, actually undercharged me the last time I was in. They only charged me for 1/2 an hour of work, $80, even though two different mechanics had looked at it multiple times to try to identify a slight rattling noise. They said it is not a safety issue, they will look again the next time I get an oil change, and if it gets worse they will be able to identify and fix it but as it isn't a safety issue they don't want me to put money in it unnecessarily at this time. They did let me know of some repairs I will need in the next year. I never feel like anyone there talks to me differently or charges me differently for being a woman, which is a stereotype you hear about mechanics (though honestly I've dealt with that more with HVAC techs, but I digress). When I dropped my car off on a thursday evening for a friday appointment, Rich called me back an hour later just to let me know he had looked at it already and didn't think it was anything to be concerned about but would do more work in the morning, which i really appreciated. When I was leaving after picking up my car I spoke to a woman who had been going here for, I think 15 years and said Rich takes great care of her antique car. The only other thing I'll add is the store has stickers on the door in support of gay rights and BLM, which you just don't see at mechanic shops, and I feel good about supporting a shop that supports my values. My assumption is the stickers signify all customers are welcome and will be treated fairly, which maybe isn't always the case in mostly straight white male-owned spaces.

You won't find better, mire attentive care at any price, and you'll like Jack's prices…read more I took my daughter's 2008 Highlander in for some body work. She had hit a pole in a parking garage and I had smushed the back bumper. She had gotten an estimate at a "big name" shop that was more than kbb value on the car. I go to skyline next door for all my mechanical work so I swung by and asked Jack for an estimate. The price seemed extremely reasonable, so we made an appointment. He fixed the bent parts good as new, perfectly matched the paint on an 18 year old car, and even buffed the headlights at no charge before I picked it up. He does great work, the price was fair and exactly what he estimated, and he went the extra mile. A++!

Excellent work, reasonably priced and done on time. Would recommend! Easy access off Seminary Rdread more

Tried to get an estimate but I got some guy that started TELLING ME he would NOT tell me anything…read moreuntil they thoroughly inspected the car. (laugh). total moron that thinks the customers need him more than he needs customers. said they were booked for weeks and got an attitude. FORGET even calling this place !!! Do yourself and go somewhere else like I did, unless you want someone TELLING you what to do to get your car worked on.

They are BMW and Mercedes specialists, and are very knowledgeable and trustworthy. If you have an…read moreolder BMW that you want to keep running great, J&F is fantastic