My roommate and I went to Old Spokes together, each looking for a new bike. She was looking for a town cruiser that can also be used to commute on, and I was looking for a road/cross bike. The employee who helped us was very friendly, attentive and knowledgeable. He sized us up and gave us each three options that fell within the realm of what we were looking for, all of which we were able to test ride. He did a great job explaining the differences between each of the options in a very understandable and thorough manner. I was really excited that the sales staff was not pushy, nor did they use language that was over my head (which I've been intimidated by at other shops in the past). I would recommend Old Spokes to anyone looking for a new or used bike. I'm really happy with my purchase - it fits me well and suits my needs perfectly. They also have a great museum upstairs with bikes from the 1800s! Very cool to see. A follow-up plus: you receive a free tune-up after initial purchase, which is great for anyone breaking in a new bike. When my roommate and I went back, we encountered another very helpful and friendly salesman. I feel confident relying on this shop for all of my bike-related needs. read more

I generally work on my own bikes, but I've gone to the Old Spokes Home many times over the past 10 or more years. The staff has been consistently helpful, knowledgeable, and has never tried to sell me something I really didn't need. If they have a used part on hand that will do the job at a lower price, you'll be given that option. Service is excellent, fast, and very reasonably priced. These are people who have a real love of bicycles and bicycling and will treat your machine with the same TLC as their own. The location is less than convenient and parking can be a challenge, but it's well worth these minor inconveniences. read more

After years of avoiding Old Spokes due to several awful customer service experiences back in 2007, I am happy to say that I had fantastic service today. The staff was polite and friendly and insisted that they fix my bike while I waited! Wonderful! I hesitate to give a five star rating as I feel that many of my friends still receive less than stellar customer service when they visit the shop, but I have high hopes that I can return as a regular at Old Spokes. read more

People! This is more than just a bike shop. It's a piece of the Burlington community. It's a small piece of what makes Burlington a sustainable community. You can get a bike there, get it fixed there, LEARN to fix it there. You can find out about what they are doing to pass this on to youth and adults. Bring your old bike there and let it become someone else's dream come true. read more

Old Spokes Home is THE BEST! And it's not just their name that is unique. Everything else is too (outstanding); service, knowledge, community involvement etc We have been traveling from out of the area for several years to come here. We have purchased several new and used bikes as well as donated many more. Keep up the great job guys, and gals.Excellent read more

So glad I went to this bike shop! The service was excellent and they fixed my bike. The price was even better! They worked quickly and then tested my bike in the parking lot. I highly recommend this business if you need your bike fixed. read more

I stopped in to OSH about a month ago to have the brakes fixed on my Trek. James was very helpful and fixed the issue with a smile, all in about 15 minutes! I always bring my bicycles here, and you should too! Highly recommended. read more

First off, the guy in the overalls is an expert. Go to him if you're having any issue. Labor is cheap. Parts are cheaper. Just try not to wear out your shoe, while "braking" toward the shop ; ) read more

I had an amazing experience with these guys, they are super friendly and do great work at an awesome price. Simple as that, great people, great service, great prices. Highly recommended. read more

A little intimidating at first, as bike guys are wont to be. But they're all totally friendly, totally efficient, and really know bikes.

Great place great staff great prices. usually not a long wait and good location too. wear a helmet