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    Oliver St Variety

    4.2 (5 reviews)

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    ABV Appliance

    ABV Appliance

    (101 reviews)

    Downtown

    Had my electric range fixed. Quick response to my request, quick and easily scheduling,…read moreprofessional technicians, and reasonable pricing. Will use again.

    Okay. The technician fixed the Goodman system and the AC is working. It is definitely not cheap…read more The total cost before discount (10%) is over $1500. I had to find the discount on their website separately because they do not offer to me automatically. I am not happy with the communication and the thermostat replaced. It is a rental property. Unlike other companies I used, I never received a call 30-60 mins before the technician arrived. So I was not sure if he showed up or not. Whenever I called the company, I was talking to the teams handling customer service, not the technician directly. So there is always a middle man between the tech and me to translate information. The diagnosis was on Wednesday. I approved the quote right away after I received it. The repair was the next Thursday 8 days later. The appointment was initially scheduled for the morning between 9-12. I then got a call to say he could not make it on time and would be there around 1pm. I got a tenant message to say he still did not show up at 2:30PM without any call to inform he would be further late. What I am most disappointed is the new thermostat installed during this repair! He replaced my old programmable thermostat with a new FocusPro N100 Non-Programmable Thermostat 1H/1C. When every household is switching to a smart thermostat, he installed an ancient manual controlled thermostat! I would appreciate he could give me some option to select different types of thermostat. I would have no problem to pay for something better or even buy a smart thermostat myself. I called the company to complain about it. All I got was it is fully functional and it is more modern than my old programmable thermostat! I could not be more disappointed about this. Despite they fixed my AC, I do not feel comfortable to use this company again and to recommend it to anyone else if this is not addressed.

    AlphaGraphics - Boston

    AlphaGraphics - Boston

    (38 reviews)

    South Boston

    I received horrible customer service from Paul but even worse the proof they made me pay $26 for…read morewas blurry and not usable at all. I asked him to check with the printer and technician and they said that's the best they got. It's obvious he mishandled my file or just have a printer thats either not calibrated or junk. I did a lot of research to choose them, go into town and pick this up. I was so excited and got a huge let down. I will upload pics... the blurry one is from Alpha Graphics and the second from a printer down the street the same day. Winner is obvious Hunt Photo pictures tell everything and Alpha made me believe it was my fault or my file.. see for yourself‍

    If I could give one star I would. I called (what is now going on over a month ago) and talked to…read moresomeone (not giving her name) who was nice on the phone. We were looking for a new printer and while this project was somewhat small, we do a fair amount of printing for clients and I was hoping Alpha would be our new resource. She assured me our printing project would not be a problem and said she'd send an estimate based on our very specific conversation and order details. Cut to a week later. I call again and talk to her, still no estimate. She apologizes, assures me she is working on it and will get it to me asap. Cut to another week. I call again and leave a message asking where is the estimate and could she call me. I get an email back later that day with confirmation on what I was looking for so she could draw up an estimate. I email all details (again) and it's now OVER another week and I have never heard back. No estimate. Thank you for wasting my time; thankfully I saw this coming and engaged with another printer. At this point, I wouldn't let them print a B/W Post-it Note for me. If this is how you treat prospective new clients who you are trying to "win", I can't imagine what the level of service is once you're engaged. Sadly, I have no idea what these high reviews are talking about!

    Oliver St Variety - localservices - Updated June 2026

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