I will start off by saying I absolutely LOVE the location. However, the train tracks are close enough to where you can see and hear it frequently but I'm a heavy sleeper so I'm not bothered by it and thats not the apartments fault, so I don't count it against them. My first impressions of the place were great. I loved the pool and the office along with the office staff, everyone was very friendly. When walking to the apartment it kind of has a college dorm feel and you are thinking to yourself "what did I get myself into", but you walk into the apartment and its wonderful, so try not to be too frightened. My boyfriend and I had wanted to move in a day early and the office staff said that it was fine, they were just finishing with the new carpet and it would only take another hour. When we came back the carpet was done but the place was a mess, there were tools everywhere and the cleaning cart was still there, which is ironic because nothing had been cleaned and I'm talking the sink, stove, microwave, bathroom... NOTHING. The bathtub was DISGUSTING. The only clean thing, luckily, was the toilet seat, which was new. Being the easy going people we are we figured well I guess they didn't finish, we will just stick to our original move in date, which was the following day. When we came back the next day, with all of our stuff ready to move in, the place was still a mess! When we went to the office they said they thought we were moving in a different day, even though I know that they told us that specific day. They gave us the option of moving into a new apartment that was ready but the view was awful. So we decided to move into the messy apartment anyway, and instead of sending cleaning people that very day we had to clean the apartment, with the help of my wonderful sister. They did end up sending cleaning people a couple days later, who did a horrible job. the stove still had stuff on it and the bathtub was still disgusting even though I saw the lady clean it. It was only about a month later that I discovered the magic of comet. After using comet my bathtub looked brand new. The apartment did give us a credit of $100 even though I think it should have been more. Nobody should have to move into their expensive apartment and have to clean anything. The other incident was when I had received a return check for my online rent payment. A couple days later they had given us a letter saying that it happened and we went to talk to them about it and it was fine we didn't have to pay a fee, we just went and got money order and payed our rent that way. The same thing happened the next month. This time we got an eviction letter saying we needed to leave. So the next day my boyfriend missed work to talk to them, they acted casual like it wasn't a big deal and all we had to do was pay them.... WHAT?! Here I am freaking out that I'm going to have no place to live and they aren't even acting like it was a big deal, no sorry for the worry or anything. luckily this time the lady my boyfriend talked to helped us figure out what the problem was. I was using the wrong routing number. We still had to pay a fee and we aren't able to pay online anymore, which is understandable because it was my own fault. but they went about it all wrong. The parking does suck, you never know where you are going to have to park. The walls are thin and my upstairs neighbors are noisy, it sounds like they are bowling upstairs. Fortunately its not at night while I'm trying to sleep, otherwise I would complain. The valet trash is awesome, there's only been one time they haven't picked up my trash but I'm not too picky. If it were up to me I wouldn't pay the $25 every month for it and just take it down myself. The pool is awesome but the pool bathrooms are gross all the time, I don't even know if they get cleaned. Even after all the non-sense I've went through I still love it and the downsides aren't enough to make me hate it here. I would say you wouldn't be making a bad choice moving here. Just make sure you and the management are clear on your move in date and make sure you type in the correct banking information online. read more