I enjoy the ease of scheduling a blo out and all the gals are friendly and easy to work with. I do…read morehave the membership and love getting in and out quickly!

I always enjoy giving shoutouts to companies that meet and beat my expectations, but I will also…read moreshare my negative experiences to help make others aware. This company will not be hurt by losing 1 or 50 clients because they have the power of numbers and eventually my 1 star rating will be washed out because...numbers. Simple as that. I am doing my best to distance from these types of companies where mistakes they make don't matter. While the hair stylists do have some minimal experience, the business practices at any of the locations are very subpar. I highly recommend that you do not get the membership. I signed up for the membership at the Frisco location over a year ago and when I did the employee that signed me up made sure to mention that I could use my membership at any of the Blo Dry Bar locations. In the fine print it mentions that if you would like to cancel your membership that you need to email your request for cancellation at least seven days before your next billing date. So it's about a year later and I'm ready to cancel my membership and of course I have forgotten that I need to email the location that I signed up at that I wanted to cancel. So I mentioned it to the employees in the Dallas location (because to the customer it's all the same company) and I was told, "sure it will be handled for you." When the next month came around and I was billed again, I went to the same employees and said, "hey my membership still wasn't canceled. Can you please cancel it." Once again they told me, "sure we will make sure this gets handled for you. Don't worry about a thing." When I, once again, saw that I was charged again, I called the Frisco location and was reminded that I need to email the location that I signed up at for my cancellation. If any employee anywhere at any of the locations would have reminded me of this, I would've emailed the proper location two months ago. When I expressed my displeasure at these business practices, nothing was said but, "I am sorry you are not happy with that." So, while they have plenty of appointments open daily, and you can sometimes get a good hairstylist that will do what you want, just don't get the membership. Even though it is a franchise, the same sign hangs above all the doors, no matter where I am so to me it is all one company. Edit: in response to owner: it was the Knox location that told me they would reach out to you directly. Your store basically informed me that I was SOL so I want no further dealings with the company as a whole. Telling someone "I am sorry you are unhappy with this result" is the exact same as saying "We don't care." Only once I posted this review did anyone higher than the individual that told me I was SOL, start reaching out to me. When I asked to speak to the manager at the time, I was denied and literally treated like this. I spent a lot of money there and even though I wasn't always happy with my hair, I tipped your employees very well as I respect the hard working industry they're in. It was a convenient location between Frisco and Dallas to whip in and get my hair washed. You should do way better in taking care of your customers as a company as a whole. My EXACT conversation with two employees at Blo Knox: Me: "I forget what I need to do to cancel my membership." Them: "We can help you with that. Which location did you sign up at?" Me: "Frisco." Them: "Ok, no problem. We will reach out to them and let them know!" So as you can see, while I KNOW I should have remembered what's in the agreement, you can infer as to how this came to be with the conversation above. I also know, no one will come forward to admit to doing this but "c'est la vie".

I am currently 6mo pregnant and trying to find a new stylist who was quick and good was not easy…read more I read many reviews about this studio so I had to give it a try. They had an online "test" that you can take and they'll send you a list of stylist that matches your answers and personality type. Out of the 3 I got matched with I chose Jessica Maez. Jessica was very professional and very personable. She made me feel comfortable and at ease. And the best part was that she was really fast and my hair turned out great. I absolutely loved my experience, so much so that I decided to make my next appt before leaving the salon.

It's a welcoming and cute salon. There's reserved parking for clients, which is nice. Stylists…read moreseemed skilled, friendly, and the ambiance is nice. The online booking can be a bit much and confusing, but still better than having to call in to make an appointment. What I find frustrating is the gratuity. The MIDDLE pre-calculated gratuity was 28%. Does it say that it's 28%? No. Usually the pre-calculated amounts are 15% on the left, 18% in the middle, and 20% on the right or something similar. I would even accept 18% / 20% / 22%, but 28% as the middle?! That's crazy.

My girl Maya ate downnn. She was so sweet and genuine! And knew exactly what I wanted for my…read moreblowout! Will always enjoy my time if it's with her.

Let me start by saying, the end result of my hair, I LOVED, but the prices for the end result I…read moremust say - it was kinda sorta brutal. I chose to come here because it SHOULD BE quick and the pricing is affordable for a wash & style. In and out, voluminous clean hair. Long story short, DryBar says on their mission statement that they provide to "people of all hair types". The many times I've been, for some odd reason, when it comes to styling and working with thick, kinky curly, natural hair, the majority of stylists are timid. Like they're scared to really perform. Almost like they don't have the training to work with this type of hair. Which is unacceptable when I'm paying to have a relaxing experience. I loved how Angel finished my hair, it was beautiful, but she took 2 1/2 hours. That's crazy. Then I go to check out and find out about their policy that if the STYLIST takes longer than an hour and a half or so, the CUSTOMER is charged an additional $30. Make it make sense. Why punish the customer, for the speed and lack of experience from the STYLIST?! That's crazy. At the end of the day, to be inclusive of all hair types, the stylists should be trained professionally on how to work confidently with all hair types.

What a great blo dry bar! My stylist was amazing! She knew exactly how to style my hair, and it…read morelasted 3 days! The staff here at the Plano location are super friendly, and inviting. I've already booked my next appointment.

Breyna did such an amazing job with my hair this morning! I showed her a picture of what I was…read morewanting and matched did it perfectly, and was also so so kind! Would definitely come back next time I'm wanting a blowout!

This place seems very popular for threading do not go here for a blowout…read more Or at least don't ask for curl. She used a hair straightener to curl and on top of my head now being very tender from her pulling, the curls were extremely tight. My hair is now in a bun.

Awesome...Awesome ..this place is great...always clean..and always friendly ...she is very sweet…read moreand does my hair perfect .exactly how I like it..try it..prices r very good 2!!

The best. Rubi is easy going and soft with my hair. It loiks great when done. And she takes time to…read moredo her best

Aweful booking experience. Made an appointment request through the website - which doesn't confirm…read morean appointment. You still wait for someone to tell you if you're in. Communicated via text for over week responding to endless directions on the required $50 deposit via Venmo which I processed. Submitted photos as requested of current style and expectations. Completed the pre-arrival form. All this only to be asked to move my appointment to 3 other slots that don't work for people who work normal office hours. Salon cancelled my appointment, then says they can't Venmo me back my $50 deposit as only the owner has the account. Directed to call salon to process a credit card refund. Don't we all love the risk of giving businesses our credit card details over the phone? All this effort to have zero services executed. What a joke. Stay away.

Jessica the owner is great at doing extensions! Know that the hair was very expensive but great…read morequality, The only thing is that some of the hair was way too blonde so I could not pull it up ever. That was a bummer.

Response to owner's reply: Your response only further proves…read morethe lack of professionalism and accountability I experienced. Saying "sorry" multiple times does not fix the fact that your team was inconsiderate and dismissive. I was explicitly told I could either wait AT LEAST 30 MINUTES or reschedule -- which, in other words, means leave. There was no genuine effort to respect the fact that I arrived on time, made a clear effort to be there, and arranged childcare -- which comes at a cost. Let's be honest: would a simple "sorry" from me be enough if I showed up 30 minutes late? Would I be let off the hook if I canceled under 24 hours and just said "there was a miscommunication"? Absolutely not. So why does your business expect different standards when the inconvenience is on your side? Instead of taking ownership and offering a fair solution, your response comes off as defensive, dismissive, and frankly, childish. Saying that "nothing would've been enough for me" is a weak excuse and a clear attempt to deflect responsibility. What would have been enough? A sincere effort to fix the situation, not a passive apology. This whole experience -- and your response -- reflects poor management, a lack of customer care, and a complete failure in how to run a responsible business. INITIAL REVIEW: Unprofessional and Disrespectful Service! This salon charges clients 100% of the service fee if you're late or miss an appointment -- but when they're the ones causing the delay, they offer nothing in return. I had an appointment with Kaylin and arrived on time. At the front desk, I was told she was running over 30 minutes behind. No one contacted me beforehand. When I asked if someone else could take me, they said no one was available. I explained that this delay was costing me both time and money -- I had arranged and paid for a babysitter. Their only response was that there was a "miscommunication." No apology. No compensation. No effort to resolve the issue. I was simply told to either wait or leave. The staff was rude, dismissive, and completely unprofessional. They held no accountability and showed no respect for my time. If the situation were reversed, I would've been charged in full. This one-sided treatment is unacceptable. Be cautious -- this place does not value clients, and they will not take responsibility when they're at fault.

My hair was box-colored & in major need of a cut & some TLC after frequent use of a flat iron &…read morecurling iron...Karissa worked her magic on my color, gave me an updated cut, & conditioning treatment that made my hair healthy & shiny. I have been back to see her twice since my first visit & have another appointment this weekend! I would not trust my hair to anyone else & I refer everyone I know. I have never gotten so many compliments on my hair. I couldn't be happier with the results!

Karissa has been doing my hair for about 3 years now. I struggled to find anyone that could do a…read morecolor that I enjoyed. She was able to create the perfect blonde highlights and grey coverage. Karissa was able to find a style that complimented me. I have very, very fine and thin hair. I am glad that I listened to her advice and allowed the "work in progress" of what she needed to do to create the look. It was educated advice on her side and today I am beyond grateful. I would HIGHLY recommend her as your color specialist. Trust her advice and don't rush the process. She also gives BEST head massages in the shampoo bowl. That alone makes the trip worthwhile! You will love her! Carol Anne H