Leak spot on driver's side floor. Windshield rubber frame had come unglued BUT it had nothing to do…read morewith my leak. Not only did they give my door gaskets and windshield washer hoses a thorough inspection, but they taught me car care I knew nothing about. They reglued the window gaskets AND cleaned my door gasket/seal. It took 2 hours. As a female of a certain age I appreciate when men treat me honestly. I've had HARRS replace 3 windows over the years and would never consider any company but theirs. They did not charge me for their labor or for gluing my window molding in place.

Phoned in the morning requesting same day windshield replacement. Brandon was very professional,…read morepersonable, and paid attention to detail. Very reasonable rate for job. Highly recommend using this company!

Quick reply. Excellent customer service. Competitive price. Next day service at my location. Great…read morecommunication day of the service. Stands behind the work and went above and beyond. High quality service and explanation of the repair.

I really appreciate this local business! My rear glass pane was broken by a fuse that flew off a…read morepower pole. They responded so quickly, provided a quote at the speed of light and had the window replaced in 2 days. They made a scary situation easy to solve! They came to me at work, had the glass replaced in an hour and charged less than half what the guys with the catchy jingle.

They came to replace my windshield at my home and they broke the windshield wiper and didn't…read morereplace it or pay for the replacement. He just kept making excuses of we barely even touch the windshield wiper so I don't think it was us very low integrity for a business man.

Went for new windshield, left a mess on body, scraps inside. Returned, raining, leaking bad,…read moreReturned again, new seal. 6-5-25 sitting in driveway, leaking. Their excuse, some rust. But they have a lifetime warranty, what a joke. Get what you pay for. I will not go back. Almost $500 later, still leaks, Here I come Safe_ AG.

The two young men who own this company came to my home and installed a windshield on my Subaru in a…read morehalf hour. They are wonderful young entrepreneurs and skilled at their craft. The men provided me with a detailed description of how they operate. They were businesslike and knowledgeable about their job. I couldn't be happier and the best part is the cost: half of what the major chains quoted me. If you need a new windshield these fellas are the ones to get the job done.

I can not say enough good things about Fusion Auto Glass. My car got broken into at 2am and my rear…read morewindow was completely gone. I was frantically making calls/inquiries from then until 5 am. It being a Sunday and President's Day the next day, I was not hopeful that I would get a window before making my two hour trip home from Columbus on Monday afternoon. Fusion Auto Glass got back to me at 9am on Sunday with a quote and was able to schedule me for first thing Monday morning. They came right to the hotel I was staying at and installed it right there where I was parked. It took them less than 40 minutes and I could not be happier with the result. Cameron and Trent were extremely friendly, understanding, and professional. The price was about as cheap as I could have hoped for, especially knowing that my money is going to a small local business rather than a corporate one. I can not recommend Fusion Auto Glass enough.

Awesome service Would highly recommend them for all glass…read morerepair needs. Give them a call now!

we were in town for the Fourth of July holiday experienced an emergency with our back windshield…read morewindow that required . Unable to connect with Safelite, found aces and I'm extremely happy we did. The went out of his way to accommodate us early in the morning, get the glass install in front of had. This is entrepreneurship at its best! Absolutely five for local and out of town needs.

This may not be a fancy shop with leather couches, TVs, and complimentary coffee--but what it…read moreoffers is far more valuable. The space is small, extremely clean, and smells great. Most importantly, the level of hospitality is exceptional. You can tell right away that the people here truly care about their work. They greet you with respect, keep you updated throughout the process, and take pride in doing a fantastic job. That kind of genuine service is rare to find these days. For context, I needed a windshield replacement on my 2025 Hyundai Elantra. The dealership quoted me $1,043, and another shop in Cambridge, Ohio quoted $720 (including calibration). I had the same work done here for $485--with a much better overall experience. I'm a customer for life and will gladly recommend them to anyone.

After having my truck broken into on Saturday night in Columbus, called these guys, and they fit me…read morein at 11am Sunday morning! Incredible service, thanks to them, my week was saved!

Fantastic repair shop with top notch service. When our White Lexus Convertible was broken into and…read morevandalized, we checked the reviews of dozens of repair shops and this was the one with the best reviews. They more than lived up to their excellent reviews and reputation, the car came back looking new and they handled everything with the insurance company and made sure everything that was needed to be fixed was fixed which saved us a ton of headache. Extremely satisfied with the service they provided, and definitely a rank above any other body shop I have ever dealt with in my life.

Fine Line Auto on Olentangy River Road does excellent work. They made the process of working with…read morethe insurance company simple and kept us notified on the progress every step of the way. When we picked up our car it was perfecetly clean inside and out... much cleaner than it was when I dropped it off!

I got charged $200 for my driver door glass literally 2 hours after I sat there and listened to the…read moresame man that checked me out charge a different customer $135 for the same job....OK no big deal. What is a big deal is that about 15 later as I'm on my way home I noticed that my window did not roll up and down correctly. I immediately pulled over and was told by the manager that even though they fixed my window they do not have the machine to reset my sensor, a fact that I was not made aware of till after the fact. I find this VERY unprofessional

Very dissatisfied with their service. My driver side window was smashed during a break in, they…read moreoffered me the best price for repair, so I brought it in. They did the repair and sent me on my way. One day later the newly repaired window fell down into the door and wouldn't come back up. As it was winter time, I brought my car back in, they took the door panel off, and told me that the regulator for the window had been bent and would need to be replaced. Mind you the only way to reach this piece of equipment was to take the panel off with tools, which they had just done a day before. When I asked how this could have happened, they told me "You'd know better than I would." Of course they had bent the regulator themselves during the course of their repair a day earlier. They insisted on charging me full price for a new regulator and wouldn't refund any of the original window replacement price. This effectively doubled my price of repair, rendering my choice of the cheapest shop available pointless. If this was the end of the story, I'd be likely to move on and chalk it up to a hard luck loss. Unfortunately they did a shoddy job on the second repair and the window fell back down into the car door once again later that week. I called them back, they seemed shocked, and told me to bring my car back in for a third time. I refused to pay for any further charges and they agreed. In fairness their third repair worked fine with no issues to this day. However, having wasted five hours total dealing with them, sitting in their shop, incurring an additional expense due seemingly to their negligence, and sub-par workmanship, will keep me from coming back here and caused me to write this review. Save yourself considerable hassle and added expense and take your car somewhere else for a window replacement.