I called and spoke to Angie on Monday, 12/22/25, and needed a shirt embroidered for a Christmas…read morepresent by Wednesday. I took the shirt in and talked to Lexi since Angie wasn't in the office. She said they could have it done by Tuesday, the next day. Lexi took pictures of the shirt I was wearing since the logo and name were in the correct place, and I wanted them duplicated on the new shirt. (great move). The store itself is just a print/embroidery shop, so don't expect to buy things, but it's a great working space. Street parking is metered, so park in the back and walk around. My order was ready on time as promised. My experience was enjoyable, and both ladies provided excellent customer service. The prices are very reasonable, and they are located in the valley, rather than having to drive to Los Angeles to get it done. Thank you both Angie and Lexi Happy New Year!

This place is the best! Fast, kind, knowledgeable - I can't praise them enough. We'll be back for…read moremore soon!

I gotten my authentic jersey from Adidas store with my name and number on the back plus the patch…read more I was missing the front number as they didn't do. I saw a TikTok (from different location but same business) about them doing designs. As you can see, they did it super well! Was for a good price too! Definitely would give them a shot if you been thinking on making your jerseys look right. Happy with my service :)

I'm not understanding the hype of this store. Wanted to shop small and buy my son soccer cleats…read more Walked in there was only one guy working said he had a TON of different cleats. Brought me out white and pink or white and orange and said that's all he had. Didn't offer to help with sizing or anything just threw them out on a bench. My son was like whatever I'll take the white and orange. We got in the car and went to go run an errand and decided to look online. Were able to find a pair that was a darker color for half the price online. Went back to return the white ones after our errand there's a different guy there. He's like umm did you wear these in a rude way. Needless to say I'll be going elsewhere for our soccer merch. Also there's only metered parking out front which is annoying. All the other businesses around have a lot.

I'm really not sure why there are so many 1 star reviews on here claiming that the customer service…read moreis horrible. We've always had a fantastic experience here and the employees are always friendly and helpful. Yes, they often do not have a ton roaming around to help (not that they don't want to, but I just feel like they're often understaffed) but if you go up to the checkout counter to ask a question or request assistance, they will help you out immediately and with a smile. The store is also a large location and inventory is great. This location is a bit out of the way for us and further than other Big 5 locations, but we always know that they are going to have anything we need. The store is also well laid out so you can easily find what you need quickly. It's never messy when we go, despite what other people say on here, and it's just an all around good shopping experience. Honestly, if they were able to staff up a bit to have a few more employees roaming the floor outside of the shoe department, I would give this location 5 stars. Maybe I've been lucky on the dozen or so times I've been here, but I see no reason to complain about this location at all.

As soon as I walked in, I was effectively directed, guided and advised. I wanted a new BB gun and…read morestopped at Turners first because I figured a firearms dealer would also have great BB guns. As it turned out, Big 5 had a far more impressive and comprehensive inventory beyond my expectations. Buying too many things quickly became a concern for me. The best part about my visit was Brenda's knowledgeable and effective assistance. Brenda answered my questions with ease, clear familiarity and confidence. It was impressive. I left with a BB gun that is a replica of the Glock 19X--which I didn't even know was available. I am very happy with my purchase. 5 stars.

Had a very positive experience primarily due to Michael in the shoe dept. I was searching for my…read morefirst pair of hiking shoes. He went through the different brands and discussed features and benefits of each. Low pressure, just a transfer of knowledge and in the spirit of assistance to ensure I received the correct product. Great experience overall.

Service is amazing. Wide selection of great brands. I'm spoiled now and can't shop anywhere else…read morefor my sporting goods.

I recently visited both Road Runner and Fleet Feet while searching for new walking shoes, and the…read moredifference was striking. Fleet Feet was, quite literally, feet ahead of the competition. At Road Runner, a foot scan gave me useful insight into my foot structure and what to consider in a shoe. The technology was impressive, but the experience was less so: the store seemed understaffed, trying each shoe often meant another 5-10 minute wait, and when another associate stepped in, I had to repeat what I had already gone through. More importantly, when I asked to try a shoe outside the scan's recommendation, I was discouraged because it contradicted what the technology suggested and was told not to try it on. Data can inform a decision, but footwear is ultimately experienced by a person, not an algorithm. A scan should guide curiosity and judgment, not replace them. I eventually tried the Brooks Ghost 18, but Road Runner did not have the colorway I wanted, so I bought them elsewhere. After my first walk, they began cutting into my ankles, and my search started again. Then I went to Fleet Feet. From the beginning, John made the experience entirely different. He greeted me warmly, did a new foot scan, explained what the results meant, and, most importantly, listened. He combined the data with his own expertise and my actual feedback rather than treating the scan as an answer. And finding the right shoe was not easy. Because of the anatomy of my feet, I ended up trying nearly 15 different pairs. Through every one, John's patience never wavered. When a shoe caused discomfort, he listened, reassessed, and brought out another option. He never rushed me, never made me feel like I was taking up too much of his time, and never acted as though he simply wanted me to settle on something so he could make a sale. What made the experience exceptional was that John seemed just as invested in finding the right shoe as I was. There is a profound difference between helping someone buy something and genuinely helping them solve a problem. John understands that difference. Eventually, I found the ASICS Novablast 6, which felt like the best fit for my needs. Unfortunately, Fleet Feet could not get my preferred colorway in time for an upcoming trip, so I ultimately left without buying a pair that day. And that may be the strongest testament to John's character and customer service. After investing all that time in helping me, John never pressured me to buy another color or settle for another shoe just to make a sale. He cared about getting me the right shoe, not simply getting me to buy a shoe. That kind of service is rare. I have met plenty of people who are knowledgeable, and plenty who are friendly. It is much rarer to find someone who combines expertise, patience, attentiveness, and genuine care for the customer's outcome the way John did. Fleet Feet, you have an exceptional employee in John. A foot scan can provide data and a system can generate recommendations, but neither can replace someone who listens carefully, applies expertise, adapts when the obvious answer is not working, and stays committed until the customer has a real solution. John turned what had become an incredibly frustrating search into one of the best retail experiences I've had in a long time. Thank you, John. Your patience, expertise, and genuine commitment to helping me find the right fit did not go unnoticed. Fleet Feet is lucky to have you.

Great service. They have a device to accurately measure my feet, not just asking me,"How do these…read morefeel?" In n out in 13 minutes. Not rushed but they had what I asked for.

6 out of 5 stars for Sports LTD. I had a very helpful ski boot fitting by Max who took the time to…read moretake measurements, explain different boots, and ensure I found a boot that was comfortable on my foot long term (landed on the Solomon S/Pro Delta Boa). Because of Max I can ski mountain open to close with no issue/pain! I recently came back on a Tuesday to buy skis before my weekend trip to Mammoth. Hailey was super helpful - again took the time to pull and explain ski options based on my ski level and preferred terrain. Unfortunately, they didn't have my size in store but pulled off a rush shipment to get the skis delivered, mounted, and ready for pickup in store by Thursday afternoon...insane turnaround, seriously such great customer service!

The differences between buying your ski equipment @ Sports LTD vs anywhere else in LA are the…read moreselection & service. They got the right gear & they get you PROPERLY fitted into it (which makes the difference the longer you use it!). The pricing was very competitive with what I found online, especially because it is better equipment. AND getting the bindings mounted was quick & easy! Thank you hooking me up for an awesome 2026/27 season!!!

George was genuinely so helpful and kind. I usually get coupons in my email for Big 5 but for some…read morereason I couldn't find the one that I wanted to use. George was able to look up my email and verify that I had an account and kindly gave me a 10% discount even though I couldn't pull up the email with the 10% code. It's customer service like this that makes me want to shop at this location again.

Weights work great. Got them for the low. Great service. Thanks Ted. Absolutely love this store…read more Everyone is so knowledgeable.

I called looking for some shoes a saw online and I was sold by the professionalism and the great…read morecustomer service by the person who answered my call. We talked about sizes and availability and she was so helpful and knowledgeable about her business. I work hard for my money and I like a break when I spend it. She told me the shoes I was looking for were on a special and I came down and got them. The price for the shoes i got was a great deal. Nice shoes and an outstanding customer service by Katie.

I stopped by this Champs Sports store today inside Westfield Topanga Mall while my wife was…read moreshopping at Macy nearby. I wanted to see what Champs had and also their deals. I check out some of their tshirts and they had a deal if you buy 4 shirts. I was the only customer in the store and different employees approach me if I needed any help. I told them I was just browsing while waiting for my wife so they left me be. I saw some Jordans here but they were pricey which is common for Jordans shoes. They also carry hats here as well so I'll just say look to see if they have things in your style and if it's at the price you're willing to pay.

This Target location is off of Ventura and has free parking which is a plus. I visited during the…read moreafternoon; therefore, there were plenty of parking spots available. This target is smaller in compare to other target locations, but it has all the same departments as other target locations. Shelves were full. I didn't notice a lot of empty shelves. They had a really great dairy department with a variety selection of dairy products. They had good deals/ sales going on when I visited. This store is like other Target locations has both self check out and cashiers. I was standing in line and nice young lady approached me and opened up a line to help the customers in line. It was a very nice gesture since I didn't have a lot of items.

Only ever been to this Target maybe like twice? It's not really convenient but since we were in the…read morearea this morning, we decided to drop by! Honestly the parking isn't great and feels a lot smaller than most Targets but the store itself is great and makes me realize I need to come here more often lol! Didn't catch our cashier's name but we bought some wine that was on sale so we couldn't do our usual self checkout. She was super sweet and had a nice little chat! She made sure to double bag our alcohol even though we kept saying it was fine lol but she insisted. This Target had just about everything we needed for this errand run and even some extra rare finds! Usually the Target by us never has any Pokémon figures that just released so we were very surprised to see some here. They also had Final Fantasy Magic the Gathering cards which is another rare find! Usually only Walmart up in Santa Clarita has them lol! They also had Kitsch hair perfume which maybe they sell at Target in general but they had all the scents I was looking for so I grabbed some. Overall a good run! IG: @ammysalamii

The service here is always top tier. Most of the salespeople are very knowledgeable about firearms…read moreand they are very professional. Turners has pretty good deal during their sales and they tend to get pretty crowded during the weekends. It's best to schedule an appointment in advance or come in during the weekdays when there aren't hordes of people purchasing firearms. Overall, they have well priced firearms with solid value, and if something isn't in stock at the store , they can transfer it from another store for free . You just have to wait a few days for the transfer. Will continue to support this business. Great selection at overall competitive prices locally.

TLTR: Great Staff, Dreadful Wait…read more I've come here four times, and the first three visits each had to wait almost 2 hours. One time I got a text while I was waiting in my car saying it was my turn, but when I walked up they said they hadn't called my name. Peoples names get skipped or repeated. The fourth visit was finally fast (about 15 minutes), but only because I used the appointment QR code outside the door and told the cashier. When being helped, the customer service is good. Shout‑out to Larry and Jason for being especially helpful and informative. Make sure to check what ammo your range allows before buying in bulk.