I called and spoke to Angie on Monday, 12/22/25, and needed a shirt embroidered for a Christmas…read morepresent by Wednesday. I took the shirt in and talked to Lexi since Angie wasn't in the office. She said they could have it done by Tuesday, the next day. Lexi took pictures of the shirt I was wearing since the logo and name were in the correct place, and I wanted them duplicated on the new shirt. (great move). The store itself is just a print/embroidery shop, so don't expect to buy things, but it's a great working space. Street parking is metered, so park in the back and walk around. My order was ready on time as promised. My experience was enjoyable, and both ladies provided excellent customer service. The prices are very reasonable, and they are located in the valley, rather than having to drive to Los Angeles to get it done. Thank you both Angie and Lexi Happy New Year!

This place is the best! Fast, kind, knowledgeable - I can't praise them enough. We'll be back for…read moremore soon!

I gotten my authentic jersey from Adidas store with my name and number on the back plus the patch…read more I was missing the front number as they didn't do. I saw a TikTok (from different location but same business) about them doing designs. As you can see, they did it super well! Was for a good price too! Definitely would give them a shot if you been thinking on making your jerseys look right. Happy with my service :)

Just went to Nikki sports and was helped by Bryce a college student. Super kind super nice…read more Definitely will go back.

I'm really not sure why there are so many 1 star reviews on here claiming that the customer service…read moreis horrible. We've always had a fantastic experience here and the employees are always friendly and helpful. Yes, they often do not have a ton roaming around to help (not that they don't want to, but I just feel like they're often understaffed) but if you go up to the checkout counter to ask a question or request assistance, they will help you out immediately and with a smile. The store is also a large location and inventory is great. This location is a bit out of the way for us and further than other Big 5 locations, but we always know that they are going to have anything we need. The store is also well laid out so you can easily find what you need quickly. It's never messy when we go, despite what other people say on here, and it's just an all around good shopping experience. Honestly, if they were able to staff up a bit to have a few more employees roaming the floor outside of the shoe department, I would give this location 5 stars. Maybe I've been lucky on the dozen or so times I've been here, but I see no reason to complain about this location at all.

As soon as I walked in, I was effectively directed, guided and advised. I wanted a new BB gun and…read morestopped at Turners first because I figured a firearms dealer would also have great BB guns. As it turned out, Big 5 had a far more impressive and comprehensive inventory beyond my expectations. Buying too many things quickly became a concern for me. The best part about my visit was Brenda's knowledgeable and effective assistance. Brenda answered my questions with ease, clear familiarity and confidence. It was impressive. I left with a BB gun that is a replica of the Glock 19X--which I didn't even know was available. I am very happy with my purchase. 5 stars.

The service was amazing! I had a refund concern and the manager Ricio helped me and satisfied my…read moreneeds. I will continue to keep coming to that location.

I went to the store yesterday. The associates were rude and not helpful . In the beginning, they…read moreseemed polite but gradually they stated being disrespectful and leaving inappropriate comments about my health problems. When I said I have plantar fasciitis and I have a back ache because of accident ,he mocked me .Then, one of them said our shoes are better than yours . You don't understand what good shoes are. Moreover, they pushed us to be a member for $30. I do not suggest this store . If I can find their customer service number I would complain.

Came in today with a friend and David is probably the kindest most engaging salesperson I've…read moreencountered in the last 5 years in LA. He's so polite and attentive and professional and friendly and went above and beyond to answer all our questions and he provided us with the best service and experience possible. Will be back very soon to pick up shoes. Thanks again guys for making us feel so welcomed. This place is amazing. A store can have the best products on the market but if the staff suck the experience is cut in half for the customer, this place shines because of its genuine employees.

This was a cool place. Went in to get fitted for the correct running shoes…read more Staff is very friendly. They really take their time helping you to understand your feet. This is a free service to you. Definitely worth checking out if you are looking for that perfect fit!

6 out of 5 stars for Sports LTD. I had a very helpful ski boot fitting by Max who took the time to…read moretake measurements, explain different boots, and ensure I found a boot that was comfortable on my foot long term (landed on the Solomon S/Pro Delta Boa). Because of Max I can ski mountain open to close with no issue/pain! I recently came back on a Tuesday to buy skis before my weekend trip to Mammoth. Hailey was super helpful - again took the time to pull and explain ski options based on my ski level and preferred terrain. Unfortunately, they didn't have my size in store but pulled off a rush shipment to get the skis delivered, mounted, and ready for pickup in store by Thursday afternoon...insane turnaround, seriously such great customer service!

Great local place! They have so many great things and a really good kids trade in program. Good…read moreselection of nice women ski wear too.

George was genuinely so helpful and kind. I usually get coupons in my email for Big 5 but for some…read morereason I couldn't find the one that I wanted to use. George was able to look up my email and verify that I had an account and kindly gave me a 10% discount even though I couldn't pull up the email with the 10% code. It's customer service like this that makes me want to shop at this location again.

Weights work great. Got them for the low. Great service. Thanks Ted. Absolutely love this store…read more Everyone is so knowledgeable.

I called looking for some shoes a saw online and I was sold by the professionalism and the great…read morecustomer service by the person who answered my call. We talked about sizes and availability and she was so helpful and knowledgeable about her business. I work hard for my money and I like a break when I spend it. She told me the shoes I was looking for were on a special and I came down and got them. The price for the shoes i got was a great deal. Nice shoes and an outstanding customer service by Katie.

I stopped by this Champs Sports store today inside Westfield Topanga Mall while my wife was…read moreshopping at Macy nearby. I wanted to see what Champs had and also their deals. I check out some of their tshirts and they had a deal if you buy 4 shirts. I was the only customer in the store and different employees approach me if I needed any help. I told them I was just browsing while waiting for my wife so they left me be. I saw some Jordans here but they were pricey which is common for Jordans shoes. They also carry hats here as well so I'll just say look to see if they have things in your style and if it's at the price you're willing to pay.

This Target location is off of Ventura and has free parking which is a plus. I visited during the…read moreafternoon; therefore, there were plenty of parking spots available. This target is smaller in compare to other target locations, but it has all the same departments as other target locations. Shelves were full. I didn't notice a lot of empty shelves. They had a really great dairy department with a variety selection of dairy products. They had good deals/ sales going on when I visited. This store is like other Target locations has both self check out and cashiers. I was standing in line and nice young lady approached me and opened up a line to help the customers in line. It was a very nice gesture since I didn't have a lot of items.

Only ever been to this Target maybe like twice? It's not really convenient but since we were in the…read morearea this morning, we decided to drop by! Honestly the parking isn't great and feels a lot smaller than most Targets but the store itself is great and makes me realize I need to come here more often lol! Didn't catch our cashier's name but we bought some wine that was on sale so we couldn't do our usual self checkout. She was super sweet and had a nice little chat! She made sure to double bag our alcohol even though we kept saying it was fine lol but she insisted. This Target had just about everything we needed for this errand run and even some extra rare finds! Usually the Target by us never has any Pokémon figures that just released so we were very surprised to see some here. They also had Final Fantasy Magic the Gathering cards which is another rare find! Usually only Walmart up in Santa Clarita has them lol! They also had Kitsch hair perfume which maybe they sell at Target in general but they had all the scents I was looking for so I grabbed some. Overall a good run! IG: @ammysalamii

Great customer service. Adrian was very helpful and knowledgeable. The wait time was short but they…read morehave a kiosk to enter the queue so have some patience during busy hours. They offer the FSC test (30 questions and cannot miss more than 7). They have a nice selection of firearms for a good price. Definitely will be back to make a purchase!

TLTR: Great Staff, Dreadful Wait…read more I've come here four times, and the first three visits each had to wait almost 2 hours. One time I got a text while I was waiting in my car saying it was my turn, but when I walked up they said they hadn't called my name. Peoples names get skipped or repeated. The fourth visit was finally fast (about 15 minutes), but only because I used the appointment QR code outside the door and told the cashier. When being helped, the customer service is good. Shout‑out to Larry and Jason for being especially helpful and informative. Make sure to check what ammo your range allows before buying in bulk.