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    Once Upon A Grill

    3.9 (162 reviews)
    ModerateDelis, American
    Closed 7:00 am - 2:00 pm
    Updated over 3 months ago

    Order Once Upon A Grill Takeout or Delivery

    Once Upon A Grill Photos

    ONCE UPON A GRILL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Outdoor seating

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    Recommended Reviews - Once Upon A Grill

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    Lox sandwich
    Kamryn A.

    No complaints here ever it was great! I ordered a black sandwich and a skinny bagel with everything on it, but I didn't know that included olives, never had that before, but it was yummy. Food always comes out super fast and all staff are always super nice! Obviously, we'll be coming back

    Aesha E.

    Part of the "Once Upon a" family of restaurants. I've been to Once Upon a Bagel before and it's similar if not identical. I had a bagel breakfast sandwich and it was pretty good. I wish they used a different cheese... it was like melted American or something. But that's ok, it was otherwise very good. I got bacon but next time might try the sausage. And I'm sure there'll be a next time. I considered getting some bagels to take home but opted against it this time. Next time I may get some bagels to put in the freezer and if they have it some house made cream cheese. Parking is plentiful as they're in a small strip mall. Lots of seating inside, which is kind of crowded but when I stopped in there was hardly anyone in, though there were two or three others there for pickup/carryout.

    Cheryl T.

    Even though I drive by this area quite frequently, to be honest I never noticed this place because it's tucked away in an 'L-shaped' section of the strip mall. Went here to meet some ex-coworkers for lunch and was pleasantly surprised. Lots of options to choose from, it's almost overwhelming! There's breakfast, sandwiches, Mexican dishes, desserts - everything you would think of seems like is here. Ordering was fast the counter person helped walk me through the options from my selection, they do it old school just by writing it down on a paper and then tagging it up to be made. Payment was the normal electronic options. Since I was ordering for sit down, they gave me a number. There was ample seating even for a lunchtime hour. The order came quickly, still a little bit pricey for the sandwich - but it was fresh and a good size. In any case, definitely recommend especially when you have to do a work lunch and only have an hour to spare!

    Tuna Salad Plate
    Ira M.

    Always delicious comfort food. Their bagels are great. Perfect for a quick bite. #iraeats #iraeats1

    Split pea soup and bagel.
    Ben T.

    A fall favorite! Delicious soups with a side of fresh bagel! Yummy! They have soup by the day or the classic chicken noodle or chili every day. The ambience it's casual and relaxed. Order when you come in and the food gets delivered to your table by the very friendly staff. Very clean and nice for a lunch during workdays.

    Fill your own drink.
    John B.

    This is a walk-up counter, seat yourself place that claims to have the best breakfast. Unfortunately, it falls short of best... unless it is like the world's best coffee like in the movie "Elf". The restaurant is tied to other "Once Upon" like cafe and bagel, and even the Mean Wiener. There really isn't much service. The man behind the counter did talk and point, but it was pretty self service beyond that. Get your own drink, get your own flatware. Once I sat down alone, I had to get back up a couple times to refill my drink. I always fret about leaving food at the table and as soon as I go to refill, someone takes my plate I haven't finished. That didn't happen, but eating alone in a place like this made it a chance. My food came out hot and all at the same time. I got the ham and cheese omelette with a sesame bagel. I added a side of hash browns. There was entirely too much food for me to eat. The omelette was light and fluffy. But that is all, it fell flat on flavor. Even the ham was less than impressive. The hash browns were good and cooked to the right point before serving. The sesame bagel was surprising lacking in sesame seeds. It had some but it looked like someone wiped the seeds off before sending it to the table. Ambiance is sparse. It had more advertisements than artwork.

    Taco Plate with fish tacos - burnt and over salted fish (super hard and dry)
    Amy A.

    Gave Once Upon A Grill another chance and ordered through a delivery service. Complete fail. They didn't include any of the bagels or bialys from my order! Also my steak that I asked for RARE was completely BURNT. Charged me almost $2 for some cheese that I asked for on top of eggs. Also, do not get avocado toast here. It's literally a little bit of avocado smeared on a couple pieces of bread for $8. Did they switch owners after the pandemic? Complete rip-off. Not worth it! Do not recommend.

    Garden Omelette
    Jennie M.

    Our go to when we want breakfast for dinner. If your looking for a diner style breakfast, this is the place to go! Everything is always cooked perfect. The garden omelet is full of veggies! Yum yum! Also comes with bread/toast.

    Bagel tray and breakfast combo tray
    Jennifer S.

    I recently hosted a breakfast for the staff at the three District 27 schools. We ordered bagel trays and breakfast combo trays (muffins, donuts, coffee cake and cookies) and coffee. We had 15 people at one location, 90 at another and about 115 at the third. The people at Once Upon went above and beyond to make sure the trays arrived on time at all 3 locations and the spread was beautiful! Everybody enjoyed the delicious food. I was very impressed that the bagel trays came with three different cream cheeses as well as fresh cucumbers and tomatoes. The bagels were also pre-sliced which was very helpful! If you need a nice breakfast for a large (or small) group, I HIGHLY recommend Once Upon a Grill and Once Upon a Deli!

    Chicken fajitas served with a grilled jalapeño, rice and beans

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    3 years ago

    Great Food and Great Service! And Great Atmosphere!!I come back as often as I can and am never disappointed.

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    7 years ago

    Great deli food in Northbrook!! Love the matzo ball soup and corned beef sandwich. More than enough to share.

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    5 years ago

    Great menu variety- so much to choose from and the food was good. The personnel were pleasant. I definitely will be back.

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    6 years ago

    Love the food for eat in or carry out. Their trays also are great for family get together a or shiva.

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    Page 2 of 5

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    Once Upon a Deli

    Once Upon a Deli

    3.5
    (43 reviews)
    0.0 mi
    $$

    Once Upon a Deli is just a couple doors down from Once Upon a Grill, so when you place your order…read morepay attention. Luckily they're literally on either side of the Dairy Queen. My experience with this location was not good. We placed an order online. It was placed a little over an hour before the scheduled pickup time since I was heading to the suburbs for an errand and would pick it up on the way back home; pickup time was 8:30. My errand took a bit longer so but I arrived around 8:40 for pickup (at Once Upon a Grill; they must get it a lot because they pointed me to the Deli). When I got to the Deli and let them know I was picking up an order I placed the man looked confused, asked if I placed an order, then walked down and looked at something and said to give him a few minutes, during which they cooked my order. So the order placed an hour before pickup was 20 minutes late because they don't check their system. I learned later that they open at 8-about 40 minutes after the order was placed--but whatever system they use has controls for when to take orders and when to stop online order taking. If they're going to allow folks to place orders before the shop opens for pickup after, they need to either update the schedule for the online ordering system to not accept orders before opening, or they need to look and see what if anything has come in. Really disappointing because this made me running late for work. And it wasn't helped at all by the attitude of the folks working there. Not a sorry, not an excuse or explanation, nothing. And even with that indifference I was going to buy a dozen bagels and some cream cheese, but the guy just tossed my order on the counter when it was done without a word. So, I left. There are better bagels elsewhere anyway.

    This was the first time that I went to Once Upon a Deli.  It's located in a strip mall just 2…read morestores to the left of Dairy Queen, which I had patronized many times over the years.  Somehow I had never noticed OUAD.  I am so happy that I finally found it! Today's visit to QUAD served 2 purposes.  As my AA miles were about to expire, I went on the AAdvantage Dining website to find a restaurant that is affiliated with the program, so that I could spend some money there so as to earn some miles before the deadline, in order to prevent my hard-earned miles from expiring.  That's the main purpose of me going to Once Upon a Deli! Of course, I went there also because of the food!  The deli was clean, and seemed very well-stocked and carried a great variety of deli food and ingredients.  The staff were very friendly and helpful.  I ordered the food to-go.  It was in the early afternoon, and I was delighted that they still happily made me an All American Breakfast Sandwich. You can pick any ways for the eggs to be cooked, and the kind of meat and cheese.  I had sunny-side-up eggs, sausage, and Swiss cheese (they ran out of Mozzarella cheese as it was already after one O'clock) on an all season bagel. There was so much yummy food!  The staff told me that they left the sandwich opened in 2 halves because the eggs were not fully cooked. That was pretty thoughtful of them.  I also ordered a raisin bagel with strawberry cream cheese. It was toasted to perfection, with a nice crispiness on the outside, and the right kind of chewiness inside. That's what a perfect bagel should be!  It had a slight sweetness because of my fruity choices.  The bagel was big and was packaged very well. I read that people had driven long distance to OUAD for their bagels.  We are so lucky that it's only a 5-to-6-minute drive from home.  I will definitely come back for more bagels.  We will try more different items from their vast menu too!  Next time, it will just be for good food, and won't be for AA miles!

    Photos
    Interior
    Interior
    American Sandwich - Sausage, Swiss Cheese, Egg, on an All-Season Bagel
    American Sandwich - Sausage, Swiss Cheese, Egg, on an All-Season Bagel
    Outside

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    Outside

    Once Upon A Grill - delis - Updated June 2026

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