Niagara Falls State Park has undergone a rebirth, a blossoming. Today, the visitor center is modern, air conditioned, has restrooms and water fountains, comfort stations, and resources that are up-to-date. It is a two level structure and easily handles the large volume of people who go through it, many of whom are just trying to cool off from the hot sun. read more

This one won't take long. Ever heard of a tourist trap? That's exactly what this is. All the souvenirs are overpriced and garbage. The food is not any better than fast food quality. It's always packed. Here's why you need to go though: 1. Use the bathrooms here before you go stand in hours of lines at the Falls 2. Grab something small and quick to eat if you cannot avoid NOT eating 3. Go inside and purchase your Maid of the Mist tickets. Otherwise, naw. Walk around it. read more

One Niagara Entertainment Center - Visitor Centers Near Me - Niagara Falls, New York

This area is such a big tourist draw but this store has some lame souvenirs. When I travel around the country I always find some awesome tshirts and postcards to buy but this was a complete miss. The store is very big but the quality of their products are pathetic and I didn't buy one thing which is rare for me because I love to waste my money on souvenirs. read more

One Niagara Entertainment Center - Food court closed 2020 - Visitor Centers Near Me - Niagara Falls, New York

Is this place incredibly tacky? Yes, but it's also conveniently located across the street from the Niagara Falls National Park with a large parking lot and a $5 all-day parking fee. The staff is also very helpful. Just maybe wait until you get into the Park to purchase your souvenirs! read more

I will have to join the chorus of negativity unfortunately. I stopped in because I thought it was... well what it says it was. "A Welcome Center." What it really is, is a large food court. When I went in, none of the stalls were even open. There were a few workers roaming around who didn't ask me if I needed help. I hopped in the restroom and left. Now, I'll admit, when I came into the parking lot ( it clearly said that parking there was 5 dollars). But there was no parking lot attendant or machine... so I assumed that maybe they just wern't open and I thought that my suspicions were validated when I went in the building and saw a South-Of-The-Border style over-the-top food court that was completely empty. So I come out to my car and there is a piece of paper on it that says "Parking theft is theft and that you need to find the parking attendant and and pay him" So the parking attendant "coincidentally" hops up and gets to his booth. I tell him, "I was just going in to use the restroom and that I"m not staying" He charges me 5 dollars anyways for the 2 minutes I was there. And I left. Basically... you should know. This is NOT the visitors center. I hope you look on Yelp and see all the reviews before you scammed into paying 5 dollars for nothing. I also saw another man come out to a note on his car. as well before I left. It's an simple little scheme to get parking money... but it definitely works. read more

For my $20 parking I got a voucher for a free postcard and that made me walk in here. It's very touristy but I was happy with my beautiful postcard that I immediately used. Lots of souvenirs but the food court is most interesting. read more

See all

It has been a while the last time I visited Niagara Falls NY side .....cause, I find Canadian side way better. On this visit, as part of our tour itinerary (touring my visiting niece from the Philippines), we were drop off at this welcome center, stayed for about hour before seeing the Falls Illumination across the street. The welcome center has food court, theater and shops. We watched the Native American dance performance in the Niagara Thunder Theater. It was okay, learned their native dances, but it was short and pricey for the charge. We tried one of the Chinese food booth in the food court. Food and service were a disappointment and found also to be pricey for the serving size. The shops carry mostly souvenir items and looked like most of the merchandise are an outdated stocks. Over priced. Building has funny smell all trough out. As much for their effort to make it a tourist good stop-over spot..... I agree with the other reviewer, this place turns out to be a tourist trap. Additional star for the rating is for its convenience to the falls and the big parking lot for the public. read more

One Niagara Entertainment Center - Visitor Centers Near Me - Niagara Falls, New York

See all

Living in another border town (International Falls, Minnesota) I know the difference between tasteful souvenirs that show the US/Canada/North woods, etc and what's tacky. This stuff is low-rent, swap meet junk with a huge price tag. My guess is they're geared towards foreign visitors who'll never see Niagara Falls again. Since I was on foot, I made it through without spending a dime. That food court looks like a small town bingo hall that my grandma used to go to. I'm all for supporting local businesses, but this stuff looked like frozen food that was heated in the microwave for a couple minutes. I'll go to 7-11 and eat cold hot dogs out of the package before I eat any of this stuff. read more

We watched the Spirit of the Mist performance upstairs and the theater and show was excellent! I had a front row seat and special effects and dancing was very elaborate. After the show, we headed down to eat before crossing to Canada and the interior was very hot. With the cooking going on from the various vendors coupled with the summer heat, it was not enjoyable. However I enjoyed the variety of food options as there's pretty much something for everyone. The seating was also abundant. There were also mini stalls outside selling smaller souvenirs. read more

One Niagara Entertainment Center - Visitor Centers Near Me - Niagara Falls, New York

I don't know how this property justifies a parking fee of a whopping $25! To your surprise, they accept cash only and the ATM machine inside charges a $4 fee. Then, there are the souvenirs. "Great model" with high margins! Clearly, fishing from travellers coming for the attractions. read more

Parking guy was so rude it was raining hard and I had 5 children with me . We moved the car to put the baby inside and the other 4 kids. Guy seemed upset and I told him kindly we are leaving we moved the car to get the kids in . He walks away saying f*ckin retards .. let me also state these children are special needs . As a mother that is unacceptable. I ask the man his name and he didn't want to tell me I came to tour this place thinking this would be a nice little getaway and it wasn't after all due to this pathetic human being working the parking lot . I tried calling customer service and they are not answering or their voicemail box is full . GUY NEEDS TO LEARN TO BE A PROFESSIONAL AND RESPECT KIDS THAT HAVE SPECIAL NEEDS . If anything he was the freakin retard ! read more

Walked into the parking area and saw some tall kid with blond hair jerking off. Didn't mind it

There's plenty of shops and food inside however it is pricey. I purchased a few key chains, tshirts etc and it all came out to about $100. I think next time I will opt to shop online for souvenirs. read more

Don't ever come here for food. Only worth the parking. There s a food place called flat bread. They have pretty stale food, I felt puckish after eating there read more

One Niagara Entertainment Center - Flat breads - Visitor Centers Near Me - Niagara Falls, New York

When traveling to Niagara Falls we parked at One Niagara before walking to the falls. The cost to park here was $5 which was half of the other lots. The "Welcome Center" itself had a variety of food choices and souvenirs. That being said, this building serves as a tourist trap to try and sell overpriced tour tickets and souvenirs. The staff here was lackluster and pushy, while the building itself was dirty and overcrowded. The bathrooms here were nasty and some other guests were complaining about the food quality. In the end not a bad place to park, but the other aspects of the center are terrible. read more

See all

Staff was very confrontational and rude. Went in Saturday, January 23 at around closing. Employees were irritated with customers for still entering when they were trying to close the store to the point that they began dropping F-bombs. I asked for the employees names and I believe the ones they gave were fake but were Mike and John. Very unprofessional and very disappointing after driving over 3 hours to see the falls. read more

Should have looked at the reviews before ordering here. Paid $50 for warm watery boba ($8) and shrimp fried rice that tasted funny ($15). I balked at the price, but my wife insisted. I should have listened to my gut, I just hope my gut doesn't pay like my wallet did. Not a great way to spend my first evening in Niagara falls! read more

We got scammed on redeeming stuff here. Will not be back. The indian show wasn't very great either. Sorry. read more

If I could give this place NO STARS. I would! Highway robbery! How could you charge 15$ for a mug. That they sell the same upstairs for 5$ less. Also. The food is terrible. Please don't eat here. You'll end up with food poisoning. read more

Incredibly overpriced~ Got a Chinese dishes with one rice and 3 entrees for 16.5 dollars. Panda Express may only charge for $9 if we are in NYC or LA! Small portions, and the entrees taste tooooooo bad! Rice rigid like stone! Awful service! Will never come again! read more

One Niagara Entertainment Center - Visitor Centers Near Me - Niagara Falls, New York

This place is not totally handicapped accessible. Handicapped people have to walk around the building to get to the other side where the entrance to the maid of the mist is. If you walk out the back door like you would expect to, you have to go down a whole bunch of stairs. If you don't want to take the stairs, you can walk out the front door or the side door and walk around the building. And then when you come back from the Maid of the Mist you have to walk around the building once again instead of going through it. I was exhausted and I had to climb up those stairs or else walk around the building to get inside. The ADA should do something about this. They have plenty of room to put some sort of a ramp out back. read more

Do Not Eat Here! I paid $37 for two bowls of rice noodles in warm water. The meat was so bad and the broth had no flavor whatsoever. Everything is pricey. $2.50 for a can of soda? Steer clear, especially the Chinese place that serves spicy beef noodle soup. read more

Pizza is horrible- food is overpriced and the customer service is subpar. Won't be coming back. read more

One Niagara Entertainment Center - Visitor Centers Near Me - Niagara Falls, New York

Tourist trap rip off, only come here to use the restrooms. Do not eat or buy anything here. We made the mistake of being hungry and ordered from the "Greek food" counter. Service is slow and incompetent, we were the only customer (bad sign) and the food took a long time to cook and it was subpar quality. Not worth reviewing, except to say you'd be better off walking away hungry. read more

Wow. You know one of the saddest things about this place is that it's one of the largest buildings you can see in the US when standing on the Canadian side. It actually looks kind of cool. And then you go inside and it is a trash fire of a souvenir hole that just felt gross. We were luckily here in the off season and were able to stop in and check it out without paying to get into their parking lot (which seems like it *might* be good in terms of pricing during peak season) and only came in because we got a coupon for 10% merchandise from the welcome bag I received at a conference. Needless to say, the coupon went unused and we laughed our way out of the store... Buy your souvenirs in Canada! The park system over there is completely self sufficient, so you're supporting the upkeep that way. read more

I went to the food place near you and it was horrible! The soup had no flavor and tasted like water! Where's the chicken broth or just where's the flavor? Then the wonton in the wonton noodle soup did really have any filling in it and the noodles weren't that good. But your orange chicken was good!! Then the chicken lo man only had one piece of chicken in it!! Shrimp fried was decent.... veggie fried rice was good! read more

Great stuff but they charge a double tax, so be prepared. Made in America store is very expressive, they have a huge variety.

Took my family to One Niagara Welcome Center recently, we will most definitely be back during the summer season! Great food and souvenirs, friendly staff. We were given a great deal on a tour of the falls. Highly recommend. read more

Don't waste your time. There is another legit welcome center up the block from here. Oh and in the summer time it is incredibly hot in this building ) No AC! read more

I honestly wouldnt even give 1 star if it gave me the option. This place is a JOKE. We did come during the off season, but the only place to eat in here was a chinese place. And the guy working looked as old as niagara falls itself. We didnt park here because we walked from our hotel, but the parking lot is full of potholes! From the outside the building looks interesting, but once you walk in its souvenir galore, yet nothing worth spending that kind of money on. I asked the guy at the desk for a map, and he immediately pushed the 90 some $ bus tour on us. We politely refused, four times before walking away. We walked out the back door saying "wow thats a waste of space" read more

Very expensive food court. With 3 teenage girls all wanting something different we chose to walk across the street from the park, were only grilled hot dogs or hamburgers were being offered. Along with there nicer restaurants. Figuring the prices would be cheaper out of the park we were overly surprised... When chicken tenders ( with a heavy fish taste being fried in the same oil as the fried fish) along with fries were $12+. My cheesesteak was alright but nothing special, when it cost $14 along with the fries sharing the same hint of fish. My girlfriend and her daughter felt the orange chicken was fine. But Panda Express better and costing a lot less than the $16 bucks. Advice stay in the park, they have a few other options there which would cost less and surly taste better. Cash only at the food court and though the staff were extremely friendly the food and cost will have us next time pass on the numerous choices. read more

If I could give zero stars I would! These guys are crooks. Be careful because they charge a "tourist tax"????!!!! Of 100% tax!! My aunt had wanted to purchase a few things that was about $5 worth and the female cashier gave her a total of almost $10! My aunt asked why so much and she said it was because of the tax. She knew something was wrong and didn't buy anything. 10 Minutes later there was a male cashier and I asked him where that female went to and I told him what happened. He said he was the only one there all day!! What a liar!! That girl was stocking merchandise. The male cashier said ot varies that merchants can charge a tourist tax which is varied!!! What???? I feel so bad for tourists who are taken advantage of!! DO NOT GO HERE!!! read more

I did not have a fun experience here. Even though the exterior signs seem attractive, DO NOT COME HERE!! Chinese food looked nothing like the posters. It also tasted like absolute crap. The price was bad and exorbitant. A 0 star would describe this place better. Teriyaki looked gray and like it came straight from a microwave. read more

There are loads of other resaturants around. I would definitely pick those although the Indian place and the Malaysian place served pretty tasty food.. read more

My first review on Yelp. Never never go to the China Town Restaurant in the welcome center. The food there tastes incredibly terrible. 0 star absolutely. read more

extremely overpriced food that is not even good, lousy service, nice building with huge signs showing international foodcourt and of course it attracts your attention but when you go inside, it's just depressing. we came in here today expecting a lot of food choices but that was not the case, the Chinese food looked old, one dish was $ 18.99, servers have no energy, unfriendly, barely speaks English, it's a sad place to be. just go eat at tony roma's, rainforest cafe or Fridays or at the seneca casino, about the same price, but better food better service better ambience. one niagara welcome center sucks! this place does not deserve 1 star. read more

Great place to have dinner if you are in a hurry to see the falls. Its location is great. Had dinner at Indian Spice and it was amazing. Next we saw the Native American Show!! What a great show. This is a must see. Next we went to the wine store and they have a great selection of wine. All and all this place is a comfortable place to visit. read more

The wood fire pizza is suck, especially the two clerks, they just shouting at the pedestrians, I just depressed about this diner.

This place is souvenir overload. To the point that it's a bit obnoxious. I hade an I want this, no this, no this moment. There are 2 floors of shopping and a food court on the first floor. Didn't eat anything here but it did smell good. Prices are high but it's a souvenir shop so I guess the prices are pretty standard. We also parked in the parking lot. We managed to get a pretty good spot even though it was $15 I believe. With that though you can park all day. So say you want to leave then come back that's fine. My only concern with that would be that they don't manage the amount of people who come in. So if a bunch of people showed back up they would be out of luck until a spot opened up. It was convenient for us. We did get a few things from the gift shop but honestly it was hard deciding with so much crammed into one place. Honestly nothing was really a stand out. I didn't get that "I mush have it" feeling. read more