I am writing to express my severe disappointment with the two windows i purchased and had installed…read moreby Premier window systems. i was unaware premier sub contracts their window installations. Since the installation , both window units have exhibited significant defects.Ron tried to tell me the window rot out because of our dogs sit on the seat of the window. I have had 4 other window companies at my house . They said The window needs to be appropriately set on a durable, moisture-resistant substrate. The use of either pressure-treated wood or a suitable high-density styrofoam insulation material is required to provide a stable, long-lasting sill support that prevents moisture transfer and material breakdown. Premier did not do that for this install. Ron did give me a quote to do this if they were to install a replacement window.

I did extensive research on replacement windows. Premier Windows fulfilled all the fields that…read moreConsumer Reports suggested to look for in a replacement window company. Additionally the Preservation brand they carry was rated number 1 with CR . I am very happy with the pricing and quality of work that Premier provided. Work was precise and done in a timely fashion. Pride of workmanship and dedication to customer satisfaction was evident. I would highly recommend this business.

John gave me super fast service, did a great job and had great pricing. This was for a commercial…read moreproperty as well. Thank you for all of your help today!

My son and I were locked out of our car at the Winfield Library. Not only did he have the lowest…read moreprice but he came in 20 minutes! Couldn't be happier :)

They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!

My wife and I have been looking at replacing 2 or 3 windows in our home in Portage for over the…read morelast 4 - 5 years now but the cost was always a factor and their scheduling didn't work well with ours. We reached out to Gary after a referral from our tax preparer and he came to our house and discussed all the options and scheduling and we where so impressed we decided to have all 6 windows replaced and they even completed the trim on our sliding glass door from a previous installer that had not finished his work and disappeared on us. Gary was easy to work with and is very reasonable prices. He came to our house and double-triple measured our windows to make sure everything was ready for the install. We have a bow window in our front room that looks fantastic and my wife's cats have made it their afternoon sunning\nap spot. We had some delays do to the terrible weather in NW Indiana a few weeks ago we had to reschedule our installation but Gary's team worked with us and got all our work done in a day and a half. I would give them 6 ****** if I could. Thanks for all your hard work. PG

Gary was easy to work with and had reasonable prices. He measured and placed the order. I had one…read morebay or bow window and 8 regular windows replaced. They look great. We had one weather delay but then it was installed. His crew was respectful and took care to do a good job and clean up after themselves too. He even came back and helped re-hang my blinds. Nice guy!

THIS is the company to call if your garage door goes wonky. I called Bob at 09:00 the morning one…read moreof my garage door springs broke. He was on site and repairs were underway at 10:30. It's now 11:30 and my garage door is fixed and functioning normally. Moreover, Bob did the work for a fraction of what the big local companies quoted. All told, I couldn't be happier with Avail-A-Door. By the metrics of response time, expertise, personability, and pricing, Bob and his company are tops. If I could give more than five stars, I would.

Great company! My sister has used them twice. I called yesterday because our garage door broke…read more They came later that same day! Bob was friendly, knowledgeable, professional, efficient. Very reasonably priced! I highly recommend!!!

The Door Store provides Excellent service in every way on every level. We have purchased doors here…read morein the past and have been 100% happy with the whole process and product. We worked with Amy who is exceptional in her knowledge of everything. She is extremely helpful down to the finest details. We truly cannot think of another buisness with such superior customer service, knowledge and quality of product!

customer service at front desk is vary poor to the customer especially when they tell you to leave…read morethe store when you have a order with them! It is taking too long to get the storm door correct 5 times now. Front desk is vary rude to the customer! If I could give them a negative rating I would. Product is a good price and great product.

Called them out to adjust a store door closer when I was out of town (3 separate allen key…read moreadjustments). Was billed $250. Could've replaced the closer for that. I had to readjust the back stop screw myself which took about 1 minute. Never again.

I wanted to use a local business because I believe in supporting local businesses. I had the…read moresalesman come out to show me options for the service door on my garage. The salesman was thorough and complete. I chose all the upgrades because I wanted the best possible door and frame and it cost over $2K. It was when the install came is where problems started. The old door was ripped out quickly and completely. Good. The installer then started to work off of a flipped over garbage can. I let him use my workbench. I checked in every now and then and towards the end, I came out and he was drilling into the latch with a large drill bit. I stopped him and even bought out my Dremel for him to use but he wouldn't saying he had to use his own tools. Long story short, he screwed up the height of the latch inset, drilled out all the wood and it still wouldn't lock correctly, daylight was coming in the garage with the door closed in the latch area, the frame was completely drilled out and lost strength. I ended up having to shave the latch inset and redo the wood behind it for added strength. It is still not "right" but I got it to work. Nobody ever followed up to see if I was happy. Not the salesman, not the office, nobody. I felt after paying over $2K, I should have gotten a better install and a follow up. Giving three stars for the quality of the door which is very solid and great security for the garage, but the install was not so great and there was zero follow up. Its been about two years now.

Not very friendly staff wanted a small piece of glass cut want to charge me $105. Told him Hammond…read moreglass wanted 60 he told me to go there then. Not very professional. I guess my job wasn't big enough for them. I'll never go back there for any job big or small.!

Had shower door installed as our builder sent us there. Original order was rain tree glass when we…read morewent back to pay before installation rain tree was not on order got hit for another $200. less than a year later bottom seal wore out owner came out and wanted $20 for a new seal my wife called to complain and he was very rude to her and raised price to $100. Will never purchase again from them.

When I first realized i needed to replace our french doors leading out to our backyard I had no…read moreidea how expensive they would be. I had a little bit of sticker shock from the first quote so decided this would be worth getting multiple quotes on. And Home Build was one of them due to their stellar Yelp reviews. I called them and they were able to send Oscar out right away. They told me to save 60 -90 min for the consultation, which seemed like a lot of time considering every other company just needed 5-10 min of my time. However, i was willing to invest the time for the right doors and right price. Oscar and i met for over an hour. He was super friendly and knowledgeable about all my door options. He brought along a presentation (via his ipad), as well as materials so we got it all done within that hour. The other companies took a lot less, but resulted in a few trips to my house and lots of back and forth via email. I honestly probably prefer the latter since less time all at once. In the end I went with a different company due to price, but thought this company offered a good product at competitive pricing so would be worth looking into them.

Everything was great. I tried getting a quote from Anderson and they didn't show, Next was twice…read morethe price, and Home Build was professional and everything was great.

My last review was for roof replacement. This time it is for soffit and fascia, then gutters... all…read moreseparate teams. They were amazing again. Excellent workmanship and work ethics. This company has excellent employees who work well together and get the job done! The difference between this company and others is that they don't sub the installation out! The supervisor Dan was on all 3 jobs and was awesome in communications. Thank you all!!!!

I had an appointment for a roof inspection. The technician never showed. I called to see what…read morehappened and he insisted that he called and text me several times the day of the inspection. I had one text from the day before the inspection and nothing the day of. I even received an introduction email explaining who the technician is and then was treated like garbage. Very poor customer service. Don't waste your time.