Quick response to a residential lockout in Valparaiso on the morning of July 4! Also cut…read moreadditional keys while on site. Could not be more pleased.

Bill showed up in 20 minutes and had my car unlocked within 5 minutes and for almost $20 less than…read moreany other locksmith I called. All others I did call gave ETA of an Hour or more. I was very happy. My son also enjoyed the company of his assistant Buddy (his cute little dog in the passenger seat of his van). Thank you Bill I appreciate your service.

Such a pleasant experience. Talked to Patrick/Pat on the phone to set up an appointment to fix a…read moredeadbolt that was bot aligned. From the start, he was upfront and gave me a quote. He was prompt and professional. Finished quickly and I was pleased with his work. Stated I would probably call him again and he said for what. I showed him the same problem with another door and he fixed it. He said it would save me a service call fee. I was touched; a young man who thought to save me money not make money. I'm a customer for life and will always refer Mika Locksmith to friends and family. Good luck Pat; you are an exceptional young man. I know you are making your dad proud.

Came in 5 minutes. Solved a difficult lock to get me back in my house. Even made a new spare key…read more Great guy.

Mike was fantastic! He helped me replace a broken padlock key and also reprogrammed a key for my…read moreFord Transit van. He was knowledgeable, efficient, and offered very reasonable prices. Excellent service all around. I would highly recommend Mike to anyone in need of a reliable locksmith!

Michael was great and his response time was even better! After locking my keys in my car I…read morecontacted him and he arrived quickly. It only took him a couple of minutes to retrieve the keys. He was very friendly and extremely professional. His service was also very affordable.

Timely. Professional. Problem Solvers. Cost effective…read more But above all, excellent customer service. When there were issues with my lock, the professional (Chris) who served me went beyond the call of duty to solve the problem. The lock, which I had purchased online and not from Elmer & Sons, malfunctioned and caused my front door to jamb. Chris helped my wife and I get the door open and even came back another time to ensure the replacement lock was installed properly and without further complications. Even though this meant putting in a little extra time to get the job done--some of it possibly off-the-clock--he did not rest until our lock was functioning properly and we were satisfied. Later on that same day, my wife had challenges figuring out how to get the lock to function due to its security features. Being the professional he is, Chris swung by our home once again to demonstrate the security features of the lock and make sure she was in the know. As a small business owner, it is my opinion that the best companies to do business with are the ones that not only do good work but they know how to handle the inevitable bumps in the road that come up when dealing with customers. In this regard, great companies: (1) employ skilled professionals who are "bothered" when a job they work on does not meet their own or the customers expectations; (2) receive feedback from the customer about problems and respond professionally and not defensively; (3) set out to do whatever it takes to make things right within reason and occasionally even at their own expense (Napoleon Hill's Principle of Going the Extra Mile); (4) do what they say they're going to do; and (5) don't expect a pat on the back for doing what they said they were going to do. Elmer and Sons, and especially Chris, followed this formula to the letter. While I don't wish for any other lock issues anytime soon, undoubtedly, Elmer & Sons is who I'll call when the need arises. I highly recommend this company for any locksmith needs.

It is closed and the location is on the market. I believe the owner retired and closed the store…read more They did a lot of business on the local level over the years.

My garage door was hesitating a couple times when opening. As Overhead installed the door and…read moreopener, I requested someone to take a look at it. The repairman was there for about 7 minutes, charged $150.00 to say the opener is old and I should keep it until it stops working completely. Their labor rate must be between $900 -1000.00 per hour Then gave a $674.00 quote for a new opener and asked if I wanted to replace the opener. As he did not actually do any kind of service or repair, what was I charged $150.00 for? Obviously, I will not be using this company again as they lack ethics and integrity. Garage door openers are about $140.00 - 175.00 at most hardware stores. Why would I pay this company almost $700.00? Update: No one stated that I would be charged $150.00 just to have your person show up and do nothing. How do you stand by that kind of 'pricing'. That is called fraud and unethical. Nathan C obviously is okay with ripping off a potential customer. His comments prove that the company doesn't care about customer satisfaction, value or integrity.

I reached out for a garage door fix. They were able to send someone relatively quickly and he did a…read moregreat job diagnosing and fixing my garage door. Honest and trustworthy, no unnecessary upsell.

I cannot say enough about how kind and professional the service was !And get a look in back of the…read morevehicle - what a cool set up ! When everyone else wanted to complicate making a key for my ancient Toyota without a duplicate he made it straightforward and easy !!! Cannot compliment and thank him enough ! A true knight in shining armor !!! If you have a need for a locksmith this is your guy !

I was in desperate need of help for my 07 Prius, I had lost both key fobs, and I live in middle of…read morenowhere outside of everyone's territory in buffalo Indiana, noone could help me make key fobs for my car, Toyota wanted 600 plus towing car 50 miles to them, I called bout 20 companies, Mark called back that day at 5 ish, I told him I need help, he said I was wayyy outta his area and asked if I tried closer, I told him I did ann will pay extra for trip fee, cause I was desperate to get to my VA hospital testing the next week, Mark and I agr4eed on price of whole thing , which was so very reasonable, on the low side, I was amazed that he was so reasonable,, well he had other work I expected to see him in a day or 2, he said NOPE,,,he was coming out that night, he got here after 10pm, to my home, over 50 miles outta his area, ,As soon as I met him I knew I was in good hands, Mark is very much a PRO at his work, he is also a good guy who knows his stuff, , within 30 minutes , Mark made me 2 key fobs, and cut a key, and programmed my car to work the other features with prox opening and the like,, Mark also has a kool dog, lol , anyway, I was fortunate to find Mark, No One else was able to do the job quickly without ordering parts that Mark had on hand,,. Call him if ya need any work done, You wont be sorry, This man knows his stuff and has integrity that is hard to find these days,, Thanx Mark

I called to make an appointment for someone to come out and replace the keypad that had stopped…read moreworking, even after replacing the battery. They said they would send someone out between 12-5 the following day. I took a half day of work, waited all afternoon and nobody showed. I called at 4:30 to see if they were still coming and was told that "if you made an appointment, someone will be there." He said the technician was in Cedar Lake and would come to my house next. Nobody ever showed up or even called to reschedule. Complete waste of my work day as they do not respect your time.

Nick C. Came out this morning and tried to fix my existing over head garage door. It was determined…read moreI needed a new opener and I had one just Incase this was to happen. He told me what the charge was and I was hesitant because it was not cheap. But I decided to go ahead and have it done. My new Chamberlin opener is already installed and works better than my other opener and it operates even better. I highly recommend these guys for all you're garage door needs.

Son purchased a new home in Merrillville. Called LockOut Express for them because of the great…read moreservice. We were told they do not do residential lock changes anymore. Sad, such a great company. Will look elsewhere.

Adam was amazing got locked out of my car he was in within 10 seconds. 10/10 would recommendread more