1. The Door Store

    1. The Door Store

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    Munster, IN

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    The Door Store

    2.8 (10 reviews)
    Closed 8:30 am - 4:30 pm

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    JC Lilly Windows and Doors

    JC Lilly Windows and Doors

    (132 reviews)

    Logan Square

    They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

    This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!

    Kraz Construction

    Kraz Construction

    (46 reviews)

    We finally replaced our giant 65 year old picture window thanks to Kraz Construction. We got our…read moreestimate from Conrad--who seemed very friendly, personable and a good (somewhat pushy) salesman. My husband and I liked him a lot, and I'm sure he brings in a lot of sales lol. We were unaware that we would have to make our decision before he left our house because we had planned on shopping around and they were our first quote. This was very frustrating because we were not planning on making a decision that day. We went ahead and signed the contract when my husband was pretty convinced we were getting some nice discounts, and I had checked them out on Facebook and Google and read a lot of positive reviews. We had solid communication with Kraz through Conrad and we only had to wait about 6 weeks from signing the contract to getting the custom made window installed. Conrad told me this was the normal timeframe at the time of the estimate so I was happy that. Justin and Joe installed the windows and they were extremely professional, respectful and hard-working. They worked from 9am till 2pm and any time I'd look outside, they were hard at work. I was very impressed with them. Installation was definitely a five star experience. I'll be honest that it is hard to figure out the rating for this review because we had a great experience with all employees we dealt with and we really do love our windows. However, they are over-priced. Weeks after we signed the contract, we got some estimates from a couple people (for the sake of curiosity) doing other work in our home. Kraz was more than DOUBLE. They do have a three day cancellation window (which was never discussed verbally but I noticed it when we signed the contract). However, that happened between a weekend and a holiday, and we couldn't get another company out in that time. From this point on, my husband and I agreed to never go with a company that forces you to sign with them at the moment of the estimate. Live and learn. That should have been disclosed from the start--when we set up our appointment with the woman canvassing the neighborhood. We've had different estimates from different kinds of companies in our home since then (we are remodeling a couple rooms) and Kraz was the only business that had this policy (but I know there are many others). I will say though, that the windows are absolutely beautiful and they did a great job. Our house looks totally different on the outside we love the transformation. The very cold draft from our old window is all gone. All employees were very friendly and professional. Plus, we have a lifetime warranty, and I have faith that they stand behind that promise. If you are wondering if I'd recommend this company, I'd say yes...just shop around and get other estimates BEFORE talking with Kraz. And be prepared to sign the same day!

    We applied for a loan in March to refinance and the VA had many conditions. We decided to repair…read moreour garage but did not have the money. This company worked with our lender to have us pay some now and pay the remainder upon release of the loan proceeds. We signed a contract in May and was told 4-6 weeks to get the materials and it would be a 1-2 day job. Six weeks was June 23rd. They came on June 26th and 27th. The garage looks great except they did not measure for the window for the garage for 3 weeks after we signed the contract. We had to point out some areas that needed new wood which was not originally not caught by the installer crew. Then we were informed that the window was not there. Upon calling the company today, we are told that 7/16/26 is when the window would be in. There is no urgency given to our situation. My husband is disabled and the improvements to our home are to help with his accessibility. We cannot start with any other work until the loan proceeds are released. We thought they cared and would be diligent and on time. The work quality is there but the consideration for others timelines(like getting things done before winter) is totally lacking. We were considering them for additional work on our home but not now.

    Preferred Window & Door

    Preferred Window & Door

    (17 reviews)

    Called them out to adjust a store door closer when I was out of town (3 separate allen key…read moreadjustments). Was billed $250. Could've replaced the closer for that. I had to readjust the back stop screw myself which took about 1 minute. Never again.

    I wanted to use a local business because I believe in supporting local businesses. I had the…read moresalesman come out to show me options for the service door on my garage. The salesman was thorough and complete. I chose all the upgrades because I wanted the best possible door and frame and it cost over $2K. It was when the install came is where problems started. The old door was ripped out quickly and completely. Good. The installer then started to work off of a flipped over garbage can. I let him use my workbench. I checked in every now and then and towards the end, I came out and he was drilling into the latch with a large drill bit. I stopped him and even bought out my Dremel for him to use but he wouldn't saying he had to use his own tools. Long story short, he screwed up the height of the latch inset, drilled out all the wood and it still wouldn't lock correctly, daylight was coming in the garage with the door closed in the latch area, the frame was completely drilled out and lost strength. I ended up having to shave the latch inset and redo the wood behind it for added strength. It is still not "right" but I got it to work. Nobody ever followed up to see if I was happy. Not the salesman, not the office, nobody. I felt after paying over $2K, I should have gotten a better install and a follow up. Giving three stars for the quality of the door which is very solid and great security for the garage, but the install was not so great and there was zero follow up. Its been about two years now.

    The Door Store - doorsales - Updated July 2026

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