Made an appointment for a cleaning, 2 weeks later no one showed up. I contacted them to see what was going on, they said they were running late and will be there later than planned, which was fine. But more time went by and I contacted them again to see if they were still coming and then they just ignored me. Normally I wouldn't care so much but this caused me to miss one of my kids' major school events (due to waiting around longer, ultimately for no reason) read more

Wind is the enemy of chimneys. I get a lot of wind at my now over 100 year old home. Sometime in the 1980's, an owner added a wood-burning fireplace insert with a heat circulating fan. I inherited a lifetime supply of hardwood firewood from the previous owners, and I've added to it. The wind broke and blew off the top part of my chimney cap. We were in bed when we heard a big crash and bumping on the roof. It wasn't the usual squirrels traversing my roof in the morning. Though in December, it wasn't Santa. The smoke and rain corroded the metal, and it just broke. I was very worried without the cap that the rain would ruin the fireplace, the flue, the framing, and siding. Many chimney companies are backed up for 2 or more months, even to come look. But Tip Top, Tobias and Mike, were able to schedule. Tobias reassured me by phone before visiting that with my chimney cap top missing, the rain would not enter, and he was right. They came, phoning ahead, removed the old cap, measured for the replacement, and covered the flue. Tip Top have a wealth of knowledge. These fireplace chimney kits were a complete system, usually made by small companies. The parts are not interchangeable or standard. Tip Top even has a small fabrication shop they work with for odd parts. They were able to order a stainless cap fitting a 13" outer and 8" inner concentric stainless flue pipe. You would also find similar, but smaller, concentric stainless piping on furnace and hot water flues. The fireplace, vent, flue, and cap systems are really not made to be repairable, and the companies that made them are long out of business, so set your expectations for that. It simply may not be able to be repaired. But in this case, Tip Top was able to solve it! They ordered the cap, phoned me when they received it, about 3-4 weeks, scheduled a 2 hour time window, called 10 minutes ahead, and installed it. On their visits they were quick and efficient. They work as a good team sequencing tools and materials for the next step. Tobias was up on the roof before I was outside. Mike had packed the construction waste before Tobias was down from the roof. They had already done 5 appointments before my noon appointment and they order them by neighborhood. There is a famous saying: "Cheap, fast, or good; pick two." Tip Top is all 3, as well as knowledgeable, communicative, and polite. Their charge, with 2 trips, and the replacement part was very reasonable. Recommended! Note they are a small company - voice call and text. They also join my homeowner collection of contractors and suppliers. (I would also say, read the filtered - not recommended - reviews. Yelp filters for good reasons, and some people only write a few Yelp reviews, never getting beyond the filter. That is fine. But the filtered reviews all seem very consistent.) read more

Tip Top Chimney Sweep was fantastic. I didn't grow up with fireplaces so I really appreciated all of the knowledge Josh shared about chimneys, fire safety, general air flow in you home, etc. He took the time to educate me when I asked questions. Tip Top Chimney Sweep gives honest prices and if you bundle and inspection with a chimney cap, the inspection fee was included! This made the difference for me when I booked them over another company. Josh and Mike were so helpful and because of their great customer service I'll use them for any future needs I have. Thank you guys so much! read more

We were concerned about the creosote smell that came as soon as we lit our first fire of the season in our wood burning stove. Tobias came out for an inspection and educated us as he moved through the inspection and cleaned our system. He has so much knowledge that he relays in a very practical and understandable way. We gained some very helpful tips for use and care of our stove. Pricing was reasonable and it was clear Tobias has a lot of passion and integrity for the work he does. read more

I contacted TipTop and received a call back within minutes. We set up a date and these guys showed up right as scheduled. It was immediately apparent they loved their work and knew how to do it. The price was very reasonable and also learned a lot about stoves, fires and wood. If you're looking for a sweeper in the Mt. Hood area, Tip Top should be the first call you make. Thanks guys. read more

Excellent chimney service; very knowledgeable, professional, friendly, and reasonably priced. Will definitely be using them again.

Tobias was the perfect person for the job. We had two other companies come out and they gave us a similar quotes to what Tobias charged for the cleaning, but the difference was the detail and explanation he provided my wife in regard to how to properly use the fireplace in a 100-year-old home. He also didn't feel the extra work others put in their bid was necessary, and then he explained why in detail, which a quick Google search validated. As a 2nd generation chimney sweeper, he's the guy for the job, and the lady booking his appointments was extremely nice and efficient. Great Service! read more

With Tip Top Chimney Sweep, I found my chimney service provider for life. The owner, Tobias Watts, is wonderful. He knows his craft, is efficient, comes on time, responds to phone calls promptly, and above all, appears to be a man of high ethics and integrity. Back around November of 2017, I wanted to get my chimney up to date: clean it, fix anything that is loose or needs replacing, waterproof it. Just get it so I could forget about it. Got three bids. One was from a large Portland company that charged me $142 for the inspection of the chimney, where the guy took pictures, spent a lot of time (an hour) with me to explain all it needed, and then gave me a bid of something around $4,000. He explained that I had many loose bricks and they needed replacing besides some tuckpointing, sweeping, and waterproofing. Bid two was from a smaller company. Said I didn't need to replace bricks, just tuckpoint. With cleaning, tuckpointing, sealing of the flashing and waterproofing, the bid was $1875. Tobias came out and agreed that I did not need to replace any bricks, just tuckpoint. He came out when the weather was decent, did the tuckpointing, waterproofed and swept the chimney, and even painted and sealed the flashing. All for $850. It looks great, and what makes this a rave review is that Tobias is not only an experienced, competent chimney servicer, but he's also a rare contractor - someone who's word is gold and who takes pride in his work and in providing the best service for his customers. Couldn't be better. read more

I called to schedule an appointment with this company after finding them on Yelp. We have one fireplace and have lived in our home for about a year but have never had a chimney sweep before. I really didn't know what was involved or if we needed it. I called and left a message and Tobias called back promptly. He explained the process and pricing and said he would be able to determine whether we needed a cleaning (in addition to an inspection) when he got here, if we didn't need a cleaning he would simply do an inspection of the chimney to ensure all was working properly for a very small fee. He was extremely flexible with setting up the appointment and arrived promptly. He cleaned out our chimney, gave us advice about the basket we were using to rest the logs in (it was too scooped for building efficient fires) and told us how the fire should be burned (toward the back wall of the fireplace). Having never had a chimney sweep before, I had a few questions, which he answered thoroughly and was extremely helpful. He never tried to upsell me anything (which I had heard some companies do) and actually sealed up our ash dump as a safety measure during the cleaning when we asked him about it. The cleaning went very well and there was no mess at all. He was very courteous and extremely accommodating and helpful. I would recommend this company. The price was very fair too. read more

Tobias did an excellent job inspecting both fireplaces to make sure they were ready for the season. I was completely clueless to how to even operate a fireplace and Tobias went through all the steps and even fixed the cap to my chimney at no additional fee. The price for the inspection was very reasonable and he even gave my dog a treat for being so good! Highly recommend Tip Top Chimney Sweep! read more

Don't look anywhere else. You want a fair price, a pro, hard worker and a nice guy Tobias is it. Had chimney cap and 2 fireplaces sealed. On time and right to work. I only write a review when someone sucks. This is the first good one I ever wrote. read more

There are thankfully good, honest, hard working people who know their craft and do it well, and Tobias/Tip Top Chimney earns the highest marks in every way from us. We had to wait almost a month to find a suitable appointment time, but how busy he is is an indication of how good he is. He arrived on time, was efficient and thorough in inspecting our 1926 chimney which had not been used for awhile, and gave us a full report that included the good news we did not need a creosote cleaning, saving us money. He gave excellent advice on how to use the fireplace in the best manner to minimize or eliminate smoke, what to watch out for in the future, and answered all our questions fully. Can't recommend his service highly enough. read more

Our tenants advised us there was rat activity in the unused chimney so we needed to find someone fast to put on a chimney cap. We'd already replaced all the ductwork a year before, put new crawlspace vents but the rats were back! Tip Top Chimney found a break in their schedule the same week to come out and close it up properly. Tobias even phoned me at the job site to make sure we were on the same page (there were TWO flues not just one). I really appreciate their thorough work ethic, do-it-right -the-first-time attitude. Invaluable! Very satisfied customer and highly recommend! read more

Tobias is professional, timely, super clean and took extra precautions to keep ashes from dusting the home. He inspected our chimney and gave good suggestions and insight into improvements. He goes above and beyond. Fairly priced. Highly recommend. read more

After having a few estimates, we had decided on Tip Top Chimney due to awesome pricing, which was lower than all other bids, had a flexible schedule - and we spoke directly with the owner, Tobias, who did the job personally. Afterwards, we had a clean chimney, caps, and wood stove - and our place was left more clean than before! It's nice to know that every fall when it's that time for this service, I am definitely calling Tobias. read more

I am grateful to have found this Company! Tobias was awesome, very professional and took the time to explain his process... he did the work in a very timely manner and at a very reasonable price. I called him for service on a Sunday (figuring I wouldn't hear back from him until Monday, however he returned my call on Sunday and had me scheduled for Wednesday)! I have an older wood stove insert which was a bit challenging, however he was able to make it all work at no additional charge.... I'm up and ready to go for winter! Thank you Tobias! read more

We called up Tip Top Chimney Sweep for an estimate on getting a damper put into a fireplace. We received a call back the very next day from Tobias, the owner. He was friendly, knowledgeable, and was happy to come give me an estimate despite the fact that his son was born just 3 days before. He talked over the different options we had in choosing a new damper and explained how different models worked and gave us an estimate. He came in lower than the other bids we received and was more forthcoming about the price and what went into it. We ordered the damper and waited for the call that it had come in. As soon as it was here, Tobias called to schedule a time when he could come and install it. When I called back, he was able to come and install it that same day. He was flexible with his time and was happy to work with my schedule. He installed the damper quickly, cleaned up after himself well, and made sure he instructed me in how to operate it. I appreciated the friendly and honest service and will definitely be calling Tobias back anytime I need a chimney cleaned or repaired. read more

We were worried about our fireplace. There seemed to be smoke coming back into the house. Tobias came out, inspected it, and put our fears to rest. We just needed a cleaning. We also got so much information on how to best use our fireplace. We also discussed wood stoves and the different options for heating our old house. Tobias is very knowledgable, friendly, and professional. He is our chimney sweep from now on! read more