Super easy sale, the process was quick painless and they beat all other offers! best part is they…read morecame and picked uo my truck too! didn't even have to leave my house.

I still can't believe how easy and professional the sale of my vehicle was to Carvana. Everything…read morehandled online, no surprises or last minute changes. The price they offered me was the Blue Book value for the truck. In my experience negotiating with a dealer on your trade in value results in an offer far lower than Blue Book. They picked up my vehicle exactly when I scheduled it. Did a quick inspection and handed me my check. The whole process took about 30 minutes. I can't recommend Carvana enough!

Where do I begin? This is going to be long, but trust me you'll be better off reading the entire…read morepost. I purchased a 5 series BMW from this junk yard of a car lot the last day of JulAlong with the car, I purchased an extended warranty. In 3 days the engine blew and I contacted Bill. Man what a crooked liar of a business man. If this guy says he's your friend and cares about you and your family, watch out because he's about to get you GOOOOOD. Be very wary of a car dealership that has a body shop and mechanic off site. (Which was also cited for operating without a license.) Highline Auto Repair in Montclair just in case you're wondering. I was told that the car would be taken to somewhere and then they ended up taking it to a BMW dealership that said the engine needed to be replaced and would be in the neighborhood of $28,000. Since the car was under the dealerships "30 day" warranty AND my extended warranty, I figured it would be no worries and I'd have a new engine. Or some suitable solution. Boy was I wrong. I was told that my problem would be "pre-existing" and that the warranty company would not cover the repairs. Bill said he'd find an engine and we would discuss moving forward. What he actually did was replace the engine without my consent with some junk yard engine that had 20,000 MORE miles on it than the car actually had!! He then had the audacity to tell me that I owed him 1/2 of the repair. Which was only $3,000. How it went from $28,000 to $6,000 you could probably figure out. At any rate, I didn't want to go that route but I wasn't given a choice. He did the repairs even after I implicitly told him not to. I guess he forgot when we signed the contract it was MY car and MY property. After I refused to pay, he had my car on his lot for about 4 months. I was making the payments and got fed up. I had a spare key so I went to pick it up. Keep in mind these guys held my plates and registration. On the same day I freed my car from this guy I had a drivetrain malfunction light come on and the car didn't idle right. It had no power and acted like it was going to die. So I took it to a mechanic who said the spark plugs were all corroded and one of the coils needed to be replaced. Also the air filter was nearly completely clogged. So after $555 I was back on the road. What Bill didn't know was at the time the engine blew I contacted an attorney. I asked Bill several times to just take the car back and let's unwind the deal. At least 5 times I asked him in about 10 days. He said my only option was to pay to fix the car. I told him there was another option, but I'd rather not go there. I gave him several chances to make it right but the greed of this guy made him act like he had me pinned. The Auto Fraud Legal Center in San Diego immediately got on it and although it did take some time because this slimeball likes to stall, Bill finally took the car back and returned my down payment, all of my monthly payments, the insurance premium paid while he held my car hostage, the $555 repair bill, my court costs and my attorneys fees. All in all like $30,000 plus he ate the cost of the used motor. So, if you're there and see a White BMW 535i cream colored interior with za little hole in the passenger seat with 62 or 63K miles, just know the car actually has like 85,000 miles. I'm sure they'll show you a Carfax and everything. But I've got the invoice from BMW with the VIN that says otherwise. Oh, and I have the settlement agreement too. Just do yourself a favor keep driving past this cesspool. Because yes, dealerships don't have a crystal ball to see how a car will be a few days after it leaves their lot. I understand that. Most dealerships use that as a defense. But they have COMPLETE control over how they handle the situation if it arises. Frankly, Bill did a fantastically poor job of handling this situation like a professional. It took a court case to get him to budge. Very sad. I hope this helps anyone reading this. Thanks for paying me my money back. Enjoy the car! Avoid this dealership....

Thank you to everyone at Highline Auto Group for making this the best car buying experience ever…read morefor my daughter! The team could not have been more friendly and professional. They made the process easy with no pressure to buy. It did not feel like a typical car dealership at all. I would highly recommend buying a car with them. My daughter is now a proud first time buyer of a Mazda 3.

Oh my gosh, this is one of the most complex scams I have seen in a while. Their website is Russian…read more There is NO GILLS USED CARS people. It's a complete online ploy. How did they get these reviews on google? I drove there to see the dealership. It's a complete sham! The website is fake. The phone system they use is a fake business. I caught them and they just hung up! They won't answer the phone. How can they do this? Beware people!

From the owner: Gill's Used Cars is Ontario's trusted used car dealer since 1974…read more Gill's Used Cars is Ontario's trusted used car dealer since 1974. With years of experience, our used car dealership in Ontario, CA is dedicated to offering high-quality, pre-owned cars to our customers. From the moment you walk through our door, we're committed to providing you with a great car-buying experience. With our skilled sales staff and our variety of financing options, we'll help you get the car you want at the price you deserve. Our used car lot differentiates ourselves by understanding our local car-buying community and helping valued local customers like you find the vehicle that's the right fit. Visit our used car and truck dealer to see our cars for sale. Come as a friend and leave as family.

Sunny and the team were very helpful. They were knowledgeable about the car and were available when…read morewe called to ask questions before making the trip out there from Ventura County, as well as after we purchased the car and needed to make arrangements to pick it up after our credit union financing was finalized. There was a bit of a learning curve for Sunny on dealing with someone who had a down-payment and their own preapporved financing, as it seems that isn't the norm. He handled it very well and worked with technical support to get everything finalized as quickly as possible. Sunny clearly takes great pride in the work he is doing and the service he provides. It is very important to him that people get a fair deal and walk away feeling good about their purchase. Don't let the humble exterior of this this dealership fool you. They are providing top notch service and will undoubtedly see growth if they continue to care as much as they do about their customers.

I bought 2020 Volkswagen Passat few days ago, it was the easiest and pressure free used car…read morepurchase from a dealer, Sonny was very easy to work and put my car deal together with in my budget, I will definitely recommend my friends and family to ALG Auto Group Ontario , ifty Khan Fontana

(UPDATE: I originally posted back on 10/23/2014, when Manny owned Integrity Auto Sales. He has…read moresince closed that business & reopened as Canelo Auto Sales; it's only fitting that I update my review here. To doubters who casted aspersions my way, complaining about "fake reviews": YES, I ended up buying a car from him which I'm still driving TODAY. In 4 years, I fixed tranny/coolant leaks; repackaged a wheel bearing; replaced the suspension; changed the duo valve, universal joint, conductor plate & door suction pump--It is certainly not without minor faults but no used car is.) I half-expected my first used car buying experience to turn sour. All went according to script until the owner Manny, like Dwayne Johnson, showed up as the guy having to save the day. Just like The Rock, who is a stalwart in the sport of wrestling full of liars and thugs. Manny, his stand-in/look-alike, is a gentleman in an industry marked by disingenuous characters. We test drove a car and afterwards sat down to discuss the terms, Manny bent over backwards to satisfy each & every of our demands and even offered a free A/C diagnosis to check for leaks in hoses (not to mention canceling his own doctor appointment in the process). Though the sale fell thru (end of the month obligations came up), I honestly couldn't ask any more from him. The name "The Rock" stands for excellence & solidarity, a fighter just like Canelo Auto Sales now stands for honesty & caring customer service.

Carlos worked with us and was really helpful the whole way through. Found a 2007 Honda Fit for a…read moregreat price. He washed it, cleaned it, and put gas in it before we bought it.

Experience Mona and her husband were wonderful very professional and I love my ford focus…read more Thanks lafarrah

MONA IS THE BEST! I purchased my 2015 Volkswagen Passat last…read moreyear from Mona @ Apex Motors. The experience was AMAZING! This was the first time in my car buying experience that the process was easy & painless. She walked me through the process & assured me she could help me & she did a great job in making sure I had everything I needed before leaving the lot! With the experience I had of course I had to spread the word & guess what-my son & my friend purchased vehicles from her as well! If you want a friendly & warm environment along with a great deal on a nice car check MONA out! She will make sure you leave a happy customer!

Cars on the lot are clean but be careful of the pricing you see online... they wasted two hours of…read moreour time today by up selling the car with "pre installed" aftermarket accessories that they do not list on their adds... turned a 32k SUV into a 36k one before tax and fees. Smoke and mirrors if you ask me.

This dealership is the most dishonest car dealership ive ever comevacross . I drove 2 hours to make…read morea deal that started on ghe phone . At 755pm i confirmed my appointment for the next day at 11epam. I got there and was told the car was at fhe other lot . 6 different salesmen,salesmanagers , managers . All liers. I could go on for 15 mins . Do not waste your time with this dealership .