Ok, so here is the update... they did fix the lights; turns out there was short caused by someone…read moreleaving the trunk open in the rain which is apparently why there was about a foot of water in the wheel well in the trunk. They did not however ever fill up the gas tank. So we took delivery of a vehicle with no gas... even after getting it fixed when they could have taken it next door and filled up they didn't. The tire sensor appears to have gone out according my BF - I guess when they fixed the short, it fixed that as well... The dealer kept hassling me for a binder and I told them that when we got the car back and were confident that we were going to keep it, I would provide them with the binder but that there was no need to add it to my insurance if we weren't going to keep it. Another thing that came up... a major accident repair was not disclosed to us upon purchase, nor did it appear in the Auto Check report (recall that's what we got when we asked for the Car Fax). But, apparently my insurance agent, while adding it to my policy found that there had been a major repair for body work costing over 9K. That was hard to believe considering that is half the worth of the vehicle (new ones NOW sell for 18K base) - I thought if a repair cost that much that they would just total a vehicle. Anyway, the failure to disclose does not sit well with me, but again, it is the BF's car; asked if he still wanted it and he said yea... so, we still have it... I would have turned it back over tot he dealer and gone and gotten the other one of which I spoke in Arlington. Although I said I might bump up the star rating, because of the failure to disclose the major repair and car history I have to keep it here. Am actually tempted to drop it, but, they were prompt in repairing the lights and the little guy who did it actually seemed quite good. So there is the update... bottom line is buyer beware; but that's really applicable I think to ANYONE when dealing with auto dealers. If I had to do anything different, knowing now what I know, anytime I go to purchase another used vehicle, I will be calling my insurance agent first since they have no vested interest in the transaction and in this case, found what apparently the dealer and Auto Check couldn't. There you have it folks. Cheers @

Extremely Disappointed - Beware…read more I would not recommend this dealership based on my experience. I was sold a vehicle that the dealership later asked me to return because they didn't have the title and were unable to register it with the MVA. I was told by both the salesperson and the manager that I would be refunded my original deposit which I paid 2k and the monthly payment I had already made . Been paying it for 4 month of $688 They then had me purchase another vehicle, which required me to pay an additional $650 deposit. Since then, I have been trying to get confirmation on how and when my refund will be processed. Every time I call, no one gives me an answer. Even worse, whenever I ask to speak with the manager, the call gets disconnected. Whether they're hanging up intentionally or not, it's incredibly unprofessional and unacceptable. Customer service should not disappear the moment there's a problem. Simply wants to get a confirmation I hope the dealership addresses this issue and contacts me immediately to resolve my refund. But will push this matter

Left the transaction feeling ripped off and skeeved out. The sales rep used obnoxious, performative…read moresales tactics to apply pressure and took advantage of me. Don't get pre-inspection from their recommended "precision tune" shop - they conveniently "missed" serious problems that I'm now stuck with. I went in hoping for honesty and someone to be on my team, but unfortunately I'm left jaded and disappointed. DO NOT TRUST THEM.

Maximum Auto Dealership is inaccurate, incongruous and an untruthful car dealership. My friend and…read morehis wife, as well as I, have had nothing but terrible experiences from them, and the car that we bought there was not only a lemon, but in terrible condition, requiring repairs that will cost almost as much as they paid to buy the car. I've included the details below, and a picture of the estimate for those interested. Just be careful, bring the car to a mechanic YOU trust, and ultimately, I recommend you DON'T buy from them. They are UNTRUSTWORTHY and Unresponsive. I'll be happy to share texts, emails and other times that I've reached out to try and get them to help with the car. On January 10th, my friend and his wife bought a used Landrover Discovery, and once buying the car, signing up for an extended warranty, and being assured that the car was in good working order, they drove from Manassas to my store in Winchester, VA. Sheryl went to take one of our clientele to a local restaurant to get dinner, and upon getting back in the car and starting it back up, the car would not switch from Drive to Reverse. The Discovery had to be stopped, put in park, turned off completely and then turned back on again. This happened when she drove the ¼ mile back to the store as well. they immediately called the dealership and talked with our Sales Person, Jonathan, and he stated he would speak to the general manager. After several days, and several attempts to reach either the sales manager, or Jonathan, they finally agreed to have the car towed back to the dealership and take a look at it. After approximately a week they were called and told that the Land Rover was fine, and that they thoroughly tested the vehicle and could find nothing wrong with it. they went and got the vehicle back and drove home. they had it back for about a week and a half before the car started acting up again with error messages and driving hard. they left the car sit for about a week while they tried to get in contact with Anyone at the dealership with no luck. Sheryl and I finally took the car to a local mechanic that we know who refused to touch it do to all the error messages the car was coming back with when he tested the system. He immediately advised me to take it to a Land Rover dealership. Sheryl and I, again reached back out to your dealership with no response. Finally, they had the car towed to a Land Rover dealership.. After they took a look at the car, they came back with an estimate of over $9,000.00 for a vehicle that they paid $13,900.00 for. They stated that the fuel injectors were bad, the car was seriously leaking oil in various parts of the engine as well as other various issues. I have included the dealership's estimate for everything that is wrong with the car. The dealership even told me I should fight Maximum Auto, and their own tow truck company told me that what they did was wrong.

Amazing customer service. They worked with us to get the car that we need. Erick was helpful and…read moreDina was a delight to work with. Alberto and Abdul were super informative. Loved the service and when i need a car i will be back here again!!!!

BUSINESS LIES! Toyota Sienna is for sale with 105k miles listed. After looking into it the CarFax…read moreshows that it was at 280k miles in March! The miles have been rolled back. I informed them and they said they knew that but it happened prior to them getting the car from auction but they still list it as 105k without informing the customer about it being rolled back!! I told him it was deceptive and they told me "it's an xle van for that price. You really think it'd be that cheap". DONT TRUST THEM. I wish I could add photos!

This NFCU location is not my normal go-to - but as I was out-and-about running errands - I stopped…read morein here to complete a transaction. As far as I can tell - it's a full-service location - similar to the one in Gainesville, VA. Only two customers were in line in front of me - so the wait was very short. Completed my transaction and was on my way! Service was good! #NavyFederalCreditUnion #NFCU

I've been coming to this branch since it opened and have always been impressed by the people taking…read moretheir time to assist me, acting professional and making sure my requests are being met satisfactorily. Today, I got Johnny who, between singing his songs, made me feel like he was doing me a favor. I'm glad he was happy, but for me, his singing was irritating. In response to my request he could have spoken to me in a more professional way instead of as if I was a burden and he would have to go out of his way to assist me. I did get what I wanted, but it was NOT a pleasant experience. I'm a customer. I don't know your rules, or what's in your cash drawer. You can explain things nicely to me and not like I've been pestering you all day or made some impossible request. No worries, Johnny. There are other branches I'll go to in the future!

Purchased a 2026 Corvette Stingray Z51 today and had the most comprehensive and wholesome customer…read moreexperience. My salesman Max was wonderful to work with. Although the original model I desired (because of its unique color) was sold before I returned, with my wife accompanying me, the 3 of us were able to identify another vehicle I found suitable. With this being a cash purchase, the whole process went extremely well. Max was patient, transparent with the transaction particulars, and knowledgeable about the vehicle, leaving me comfortable in making such a large purchase of a vehicle make I have wanted since I was a teenager. Now having recently retired, it was long overdue and with the encouragement of my wife, we now have a sports car to venture out on weekends in. In closing, I could not speak more highly of a wonderful salesman.

Delonte and Arturo with sales gave us a get deal. Sam in finance was easy to work with and…read moreunderstood when we said "no". They worked with us for an easy car purchase.