The inspection staff were fast and Professional. B did an amazing job of getting me in, and offering up suggestions for possible improvements over the next year. read more

This specific Sunoco is run by a bunch of con artists who falsify information to their customers. I personally experienced & witnessed the entire staff create fictional stories about the law, and about auto parts that "must be replaced, updated ... (or) renewed," or their mechanics will not pass them for inspection. So, stay away from that Sunoco. Or, be careful if you go there ... Which I do NOT recommend! read more

They are lying about working from 7 in the morning until 10 in the evening. They are open till 7PM. It's shown on photo, and it's confusing and cost time closed facility. read more

The sunoco at Elden St herndon,va. I have been there every year to do the emissions and inspection of my car for over the past 9 years. I always have a good experience with them and never had any problem with the guys that take care of the emissions and inspection. Well, today, for the first time, I got this Spanish guy who decided that he would not let me stand outside in front of the garage door for me to see what he was doing. He came to me to tell me with a lot of attitude that I need to go away and not stay there watching him because he was not going to do anything to my car. I said to him I have come here every year for many years and I've never had anyone say to me you can't be there and watch. You are the first person who's said that I me. I said to him, "I am not even inside the area you are working in." He said if you dont go away, I won't see your car after I waited for 2 hours! Unfortunately, the manager of the store was not there. Yes, I am going to be honest about everything. I did scream and yell at him because of the way he pulled my car out of the garage very recklessly & to wait for so long only to be told in 5min no I won't see you , was too much. They did not care about the customer and the business that I have been provided for many years to this establishment. Well, I will not care to damage their reputation when they treat women like crap. The rest of the customers that were doing their emissions and inspection were all men. I realized that after the way he treated me, he clearly does not respect women. I will never go back to this gas station in Herndon,Va. Every customer should not be made to feel that they can't watch what they are doing to their car. If he has nothing to hide, he shouldn't feel that way. BTW, they even have a sign outside the bay that states, " enter at your own risk," so what was the problem? read more

As always I wait until the last day of the month for my car inspection.. the line was long but once they take your car. They are fast. I lowered the rating because the waiting area was outside the weather was raining in and off. read more

WARNING! I went to this Sunoco on Elden Street in Herndon, VA for a simple vehicle inspection, and it turned into a complete scam. The mechanic, Daniel, told me my car wouldn't pass inspection because the headlights were misaligned. I told him I was fine taking my car home and getting it fixed elsewhere. That's when he told me the car was already "connected to the machine" and I couldn't drive it -- that I had to get it fixed there. At that point, I felt pressured and cornered. They charged me nearly $5 for supplies, another $5 in "environmental fees", and a whopping $80 in labor -- for a headlight adjustment that literally just needed a screwdriver. A total rip-off. This place is an absolute scam. The mechanic Daniel was completely dishonest and took advantage of the situation. He should not be working there, period. read more

Without question, the best car repair in Herndon. We have lived in Herndon for over 30 years and have seen good repair shops come and go. The Sunoco, however, might just be the best shop we have seen. Daniel will fix your car correctly, and honestly, the first time and at a fair price. He really knows how to treat his customers. No surprises and no drama. I really believe that other local repair shops could come to the Sunoco and learn something from Daniel. He is that good. Oh....and he does state inspections seven days a week! You heard me right!! read more

Quality service - everything was completed in a timely manner and the customer service was great!

Very friendly fast service no long wait priced fairly I value quality service. Daniel discovered I had a nail in my tire. Is team plugged my tire and sent me on the road again. The customer service is great clean shop read more

brought my car in for an inspection. It failed due to a bad drive belt. i was told it could be fixed for $280. When shown the belt, I could see no problem. I took the car for reinspection at a large regional tire and repair shop that does my normal maintenance work. They had just done work on the car a week or two before. I was first told that belts are not part of the inspection process. I was then told that the belts are fine in any case showing no wear or damage. The car passed inspection. I will. ever go back to the Sunoco. I caution those who do and flick inspection to be weary. read more

Rudeness to the max. Went there to get inspection done and someone at the front desk told me to talk to the mechanics in the back. So I stepped into the working area expecting to get some help or at least some sort of guidance. There were two mechanics working at the time, one in the front and one in the back. And they clearly saw me standing there, but wouldn't say word, wouldn't even look at me. Just absolute rudeness...Then someone stepped in-i assume the manager- I asked him politely that I was there to get an inspection done.He responded, again in a rude aggressive manner, you need to wait out there in that line blah, blah, blah... So I just went to the other shop which is a minute away. I won't recommend anyone to deal with these guys, unless you want to be treated with rudeness. read more

These guys have began giving people rejected inspections for no reason. They try to scam you out of your money to do unnecessary work. I had a horrible experience with mechanic Balawal and the old guy Daniel at this place. They should be ashamed of themselves trying to scam people out of hard-earned money. read more

Ayaz is the most professional inspection tech I've ever dealt with. I always come here for my inspections.

State inspection - they "find" things for you to fix....if you get my drift. I see why they're open 7 days a week. BTW, you do not have to accept the "inspector" rejection, you can always get a second opinion from from another inspection station. read more

New management is terrible. I've been coming here for over 5 years. Suddenly there's issues with my car needing fake work done on it. I've recommended people come here in the past. No longer, I am reaching out to everyone I recommended to to be aure they know to stay away. Come here if you feel like getting charged $200 for cleaning your lights before they pass you for state inspection. I'm reporting them. read more

I was stuck with a wheel problem one block away from this place, and had to walk to see what car services were around. One place offered to leave my car until tomorrow, but I decided to walk another block. The manager of Sunoco at Elden street (Daniel, if I'm not mistaken) offered to look at it right away despite the fact that mechanics were busy. It took them one hour to test and fix my problem and I was on the way! Very understanding, professional and friendly service. Now, I know my place in this area to fix my car. Thank you! read more

I had two nails in my tire and showed up a few minutes before the repair side opened. They opened up right on time, immediately looked at my tire, showed me the nail, patched it up, and I wasn't even late for work! They were professional, prompt, honest, and nice! read more

Save your time and stop going to this place, staff are so mean and disrespectful. Lack of customer service. So disappointed. read more

Beware of the technicians there. In the last week, I took my new Tesla and newish Jeep Cherokee for safety inspection. They will try to find some problem to get business. A bit aggressive for getting business that way... read more

Daniel and his team are amazing! I am a 47 year resident of Herndon, Va. and wont take my vehicles anywhere else. I had a last second pre trip fix that needed to be done right away- Daniel said "Bring it by now and I will take care of it". I was in and out in 25min and the price was amazing as usual- So happy and thankful to have Daniel! Thank you! Graham read more

Love these guys! Small town friendly service at fair prices. Very honest. I do most of my own repair work but when I need a shop this is the only place I trust to not gouge me. Daniel at least twice has done small things for me for free - like the old neighborhood gas stations I grew up with. We need places like this to thrive, bring them your business. Gracias Daniel! read more

Daniel and his team are fantastic! On a Sunday shortly before they closed, I found a nail in my tire. Other places would/could not immediately help, but Daniel assured me he would take care of it - at no charge - even though they were clearly busy with other vehicles when I arrived. Impressed by his politeness and consideration. I will return! read more

On 11/25/2024, I brought my 2016 CRV to Sunoco 640 Elden St for a VA Inspection. I have taken my vehicles here for over ten years. The gas station inspector A. Sahraei (#56739) did the inspection. After a while another Sunoco employee told me my vehicle failed inspection and needed a Brake Caliper adjustment and Headlight alignment. I told that person just return my vehicle and Sahraie gave me my key with the failed State Inspection form stating "Front Brakes: LF outer pad was less than specs". The form had NO mention of headlights needing to be adjusted, nor did it mention that brake calipers needed to be adjusted. I contacted the people who oversee the VA state inspection and they eventually determined that my brakes were within specifications and on 12/1/2024 another inspector at the Sunoco immediately changed it to a valid sticker. In conclusion, my vehicle had NO issues when I originally took it for inspection even though they failed my vehicle and told me they had to do repairs that subsequently were determined to be unnecessary and NOT even listed on the inspection forms. My suggestion is that if you take your vehicle to this shop and get a rejection sticker, and you are unsure that it really failed, then take the vehicle somewhere else for repairs or a second opinion. I will never return to this shop, or to any of the three other shops owned by the same person. read more

Excellent!!! Great mechanics. Nice customer service. Will definitely return for future service.

Easiest experience receiving a state inspection. Called ahead to make sure they had availability to get my car in, brought it in 30 minutes later and it was done within the hour. Everyone was very pleasant and nice. Additionally, I mentioned to the mechanic my low tire pressure light had just come on and that I could fill it up after, he offered to do it for me during my inspection. Definitely recommend! read more

Daniel is the absolute best. Trustworthy and knowledgeable. No need to go anywhere else. Highly recommended.

I took my car to another auto repair shop to get inspected and they said my wheel stud was broken, which is like a $200 fix. Something seemed off, so I brought it to Daniel and his team for repair. They took a look and said the wheel stud was indeed not broken, and took care of the inspection for me. If I could give 10/5 stars, I would, highly recommend! read more

B's work ethic is impeccable. the costume service's was wonderful. I'm definitely coming back!

I came into get my tires rotated. And I can't express how pleased I am with the honesty of this service center. First I dropped in around 12 in the afternoon. The said it as gonna be an hour and a half. I asked if I could come back later. Abdul said come back at 4:30. I came back at 4 he took my car next. I was only going to have my tires rotated front to back. They got it up and doesn't take my money like most mechanics would. They said " I wouldn't recommend doing the rotation. It is going to make a big vibration in your front tires if you rotate. M A+ for honesty from Abdul and his honest crew. I will be back when it is time to buy new tires. Thanks read more

Best service center in the Herndon area. Most recently I visited due to a nail in my tire. Daniel stopped what he was doing and took care of my car immediately. I go here for all my state inspections as well. Great group of guys work here! Visit this location with confidence! They will take care of you! read more

I have been going to this Sunoco for years. I went by today to have someone show me how to check my tire pressure because. I ask the manger can someone assist me with this. He said in 15 or 20 minutes. I thought to myself that's a long time, but I sat in my car and set my timer for 20 minutes. After 20 minutes I went in and the manager says when one of the mechanics are available they will see you. I said to him that's not what you told me. I've been sitting in my car for 20 minutes. He was so rude. I went outside and could see the mechanics eating lunch. The cashier came out and said they are eating lunch. Then why the hell you tell me to wait for 15 minutes and not tell me they were on lunch. They have no respect for peoples time and act like I did something to them. Not going there again. I expect to be treated with respect read more

I have dealt with this station for gas, tires and mechanical service for several years and have found them to be honest, capable and fairly priced. I stopped in today to see if it was possible to have a turn signal bulb replaced on my pickup truck on a while you wait basis. They were very busy, but Daniel, the Service Manager came out to take a look. Ford buried the bulb access behind the wheel well liner making it look as though it would require more time to fix than you would have thought. Never the less, Daniel went inside, came back and puled it apart enough to get to the light. Turned out to be just that the plug was loose. He got it plugged in tightly, put it all back together and working fine. When I went in to pay, he said "no charge". I am very appreciative and highly recommend them to anyone who asks where to find a good reasonable repair shop. read more

Got my inspection and came back the next day to have a tire replaced. Everything went well. The next day was busy (weekend and end of the month) but still got quality customer service read more

Decent place to gas up right on Elden Street in Herndon. Paid at the pump, gassed up, used the trash cans to clean out the car. There is no convenience store at this Sunoco - there is a small selection of sodas and stuff available inside. read more

I had a minor problem with a turning signal and Daniel the service manager at Sunoco took care of it easily. He is patient, knowledgeable and helpful. I've been coming here for years for my inspections and it's my go to place for quick fixes. read more

had oil change from group it's 3 weeks waiting I drive over 20 miles still waiting or asking just for oil change over night not a Professional stuff read more

my car had issues until i stopped by Sunoco just got the inspection.they fixed the problem right away The service manager is very relatable and willing to explain everything patiently. He goes above and beyond to satisfy his customers.I will always go back there for all my needs .Thanks Daniel Sarli-Gracias read more

The have been amazing every time I've brought my car in.. from inspection/emissions to oil changes, tire replacements, Emergency brake repair... you name it. Will def keep coming back and have referred several ppl here as well. Great prices and excellent customer service as well as reliable and quick. read more

This Automated Service Excellence (ASE) Certified Sunoco's Auto Shop has been nothing but good to me. The Business is run by sophisticated and friendly staff who truly want the best for you. They present excellent and clean service to my vehicle and am confident in what they are recommending I have done. They ensure that they provide what's best for the life of my vehicle, with very fair and reasonable pricing. 2014 BMW X5 M Sport read more

When I relocated to the DC area, I was in need of a good mechanic to support our transportation needs. Sunoco also known as Elden Street Sunoco was the right place to go. We have five children. The purpose of our first trip was to provide support for our 18-year-old daughter. She had been to another shop who quoted her $1200 to fix her engine. Since I had already gone to Sunoco with my car for other service needs, I pointed our young driver this direction. She arrived, innocent, not sure what to expect and eager to get her car fixed and quickly learned that the cost was $250. The mechanic explained what needed to be done and the timeline. Our daughter accepted that path. Her car continued to run without issues for two additional years before she traded it in. My hat goes off to Elden Street Sunoco! I appreciate your integrity and desire to run an honest business. Cheers! read more