My go-to banking location is this branch. I've been with US Bank for at least 15 years and I've…read morebeen pretty happy with their customer service. The tellers are friendly and professional. I've had a few typical issues over the years but nothing that wasn't handled promptly and to my satisfaction. Okay US Bank, I gotta take a star away for 2 things. First, increase the limit on how much I can deposit from my phone. I've been with you for years! I've earned the trust! And second, the touch screen ATM at the Vista location straight up SUCKS. The screen is not intuitive or sensitive so when you attempt to make your selection on this sucky "touch screen", nothing registers because it doesn't recognize any sort of touch. And worse, the keypad is so limited on selections that you can't use it as a backup. So you're forced to send up a prayer to the ATM spirits that the screen will be kind and recognize my angry finger is jabbing it. And I can't possibly be the only person who has issues because when I'm in line, listening to music and watching the driver in front of me attempt to navigate the touch screen, I've heard (and seen) some pretty humorous things. Please fix your touch screen so it actually recognizes a touch!

Customer service is horrible and you will wait forever!…read more Despite being just a few blocks from my house I would rather just go downtown. I love my bank.... But not this location.

It's now an O'reily. place was packed but they had 4 people working. Cant ask for much more.read more

Jose that works there is awesome. The lady that works there that didnt try to read thw part number…read moreon my alternator that I brought in, was not very friendly amd was short with my husband and I. The alternator she ordered ended up being the wrong one and jose who we jad dealt with a few times over a couple days about my battery and alternator issues ordered us the rigjt part hassle free and even encouraged us to shop around for lowest price because O'Reilly price matches competition. Jose is also very knowledgeable about any car or truck

Quick, easy, straightforward and positive experience. I was really in a bind with my registration…read moreand up on a deadline. Not only did I get a smog within 5 minutes but they also filed my registration saving me a trip to the DMV and alleviating some serious stress on my end. Great value. I appreciated the experience and the opportunity to support a local business.

When we arrived we were the only ones there. The gentleman…read moreasked us to pop the hood so he can do a few things and then scanned the door. The whole process was about 10 minutes. Besides asking about paperwork he didn't need he couldn't do cash/card combo transaction. Plus he needed exact amount and couldn't make change.

I went here Friday, April 27, 2019, just before noon, to discuss a potential windshield claim with…read moreLiberty Mutual, my auto insurance company. I have used them for just over a year for both my auto insurance and renter's policies. Stacy R. Kennedy, CISR, is my agent, and she has always been so pleasant and professional when I have dealt with her. The office is located on the second floor of 10345 Professional Circle, which is to the left of the Renown building. Parking was easy,although the lanes were a little tight. They have restrooms on each floor. And from the second floor there is a huge glass window in the front with a spectacular view of the parking lot and mountains. I didn't expect my agent to be in or available, but I thought I would stop by since I was in the area, and their Yelp page had no pics, which made me feel sad. As it turned out, Ashleigh Foster, another agent, was there, and was happy to help me! I signed in first, then waited. She offered me water while she went back to check my policy. She came out and told me for a small windshield claim, it might be better to pay myself. Since it was comprehensive, I would not be surcharged by them for it, but if I decided to shop around and change companies in the future, I would have to disclose I filed a claim. But she also said if it was a larger amount, go ahead and file the claim. I also asked if I had to get an estimate first. Like with collision, they send you to Caliber Collision, which works with Liberty Mutual to give an estimate. They go by that amount for the claim, but you are free to choose your own body shop. So I wondered if it worked the same way with auto glass. Ashleigh said no and that I could go wherever. She recommended I go to Reno Sparks Auto Glass in Sparks to handle it, since she said they provide excellent service, are local, cost less, and even have done her own car, a Subaru. I said I called the national number the day before, and they told me Safelite AutoGlass was Liberty Mutual's preferred partner. But Ashleigh said the national corporation recommends them, but the local agents here know better, due to the reasons mentioned above I also asked her some questions about recalibration of my safety equipment, since when you have your windshield replaced, any safety camera or sonar that is built in need to be checked. My car has a camera between the review mirror and windshield, which monitors the lane lines as part of the lane assist feature in the Toyota Safety Sense (TSS) package. She was unaware of that, and at first thought I was talking about a dashcam, but she told me to ask the window company. They have a nice customer waiting room, with three chairs and a bowl of candy by their window. Strangely, they have a secure window between the customer and desk person, like some banks do. I think it is kind of strange for an insurance agency, since they do not handle money, but maybe they just inherited that when they took over the office.

Did not have a good experience with Liberty Mutual. They are not customer oriented. Difficult to…read morecontact and took months for a decision. Would not recommend.

Conveniently located in the mall shopping center…read more So far, every time I've needed cash, the atm has always been working. Wide, clean drive thru with nice and clean atm machine. Glad we can use them with our debit cards from another credit union. One nice quality, they reimburse you if you incur service fees from other networks!

Best branch in town. If you have business questions hit up the best business guy in town, James. He…read moreknows his stuff and won't bs you if he can't help you, but will move mountains if he can. The branch itself is good and bright. The tellers are helpful and won't oversell you products. The branch is located in Sierra summit so you can grab lunch after.

The worst ever first they deny me a long term loan I pay 100 a week on a 2000 loan a year ago and…read morestill owe 2056 on the loan it goes up every day some bull shit I wish I never tok a loan with them had no choice car broke down was the biggest mistake of my life 200% is crazy ​

The staff is so helpful and very professional. They make…read moreyour experience pleasant and very personal, they want you to succeed and I couldn't ask for a better experience. Thank you dollar loan center in sun valley.

The bankers in this office have been incredibly kind, patient, and empathetic with my family the…read morepast few years. From making exceptions (within their means) when being a bereaved parent made remembering deadlines hard, to normalizing our struggle when our newborn cried and we attempted to console her during most of our scheduled meeting, they've really lived it all with us. Thank you!

Great service!! They covered all of my expectations without an appointment. Walk-in friendly…read moreunlike the one in Downtown Reno.

I want to thank this business and Carlos specifically for installing my new battery in my car for…read moreme today. I could do it myself but I didn't have the right tools. This is a nice thing for these businesses to do for those of us that might not be able to afford it otherwise, without the tools, expertise, etc..... These new cars today do not really take into account the lack of room for people to be able to work on vehicles like we used to be able to before. And unless you have the proper equipment, computers, a lift, etc....it makes it cost prohibitive. Not worth buying a socket set, etc.... for this type of work in my opinion. Thanks again. And got a great battery too.

Thank you Lalo! Very helpful and informative. Ask for Lalo,…read morebest customer service ever! Thank you again!