Nicholas was if great help getting my car battery tested to which we found the battery was bad and…read moreI needed a new one. Nicholas helped pick one out and even was kind enough to install it then checked the rest of the system which was given a clean bill of health. Thank you so much for getting me back on my way.

This AutoZone is a little tricky to get in and out of. Be on the lookout for an occasional vehicle…read moretrying to make their own entrance into the parking lot. Once inside the store you'll find all the usual products and mediocre help to find what you're looking for. The day I stopped in, I witnessed something in the parking lot like I've never seen before!

I got a flat tire and Gabriel was very helpful on giving me knowledge about what kind of tire I…read moreneed, size and I really wanted to keep my rim, so he suggested I get a tire mount. He did the mount, put my tire on and did it in less than 15 minutes. Thank you Gabriel!

Needed help, Lemmon Valley Walmart was close, but multiple phone calls over a 2-day period went…read moreunanswered, and then when we showed up in person they did not have the tire size we needed (wasted trip; why oh why couldn't they answer the phone?), and my husband did not appreciate how he was treated by the young woman with whom he interacted. There was a possible safety issue in that we had the emergency bypass activated with the gear shifter, my husband brought it up ahead of time and tried to explain it, but she became actively hostile at that point whereas she previously had just been brusque and unfriendly. We would've been happy to know they couldn't help, and then gone looking for other options, no harm, no foul. Now, Never going back, and Actively going to talk to everyone we know about the Lack of customer service. Shame, because it wouldn't have cost them anything.

You don't have to swing hard to hit a home run. If you got the timing, it'll go. --US Navy wounded…read moreVeteran Yogi Berra, one of the greatest catchers in baseball history and a 13-time World Series champion, a 3-time MVP, and a Hall of Famer, who as a child started in American Legion Baseball. I so love it when a business does everything so well that I'm able to write a glowing 5-star review. I am updating my previous review because Off Road Warehouse management publicly responded here positively. So we gave them another chance. I didn't want any special treatment from this business because of my previous Yelp review. So, I waited awhile, then we went back, picked out items, presented them for payment, showed my Veteran's ID, and this time received their advertised Military / Veterans Discount. The measure of good customer service is rectifying issues to the customers satisfaction. Businesses that develop and maintain a customer service mindset are able to learn from mistakes. Off Road Warehouse management acknowledged and accepted their previous mistake and avoided blaming me the customer. It analyzed honestly and objectively what went wrong. It implemented corrective actions. It actively sought to make and keep me and my family members as customers. Staff answered all our questions and provided adequate and alacritous service Selection was adequate for the type of store it is Organized Clean Disabled-friendly Family-friendly No one here offered to commit fraud to reward us, pay us or compensate us for posting 5 star reviews of this business. Blessed are those who provide good customer service. Good customer service, which we got here, is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become customers and then repeat customers. I rate 'em 3 stars. According to Yelp ratings' definitions, that's "Ok". That to me is an acceptable rating of something that does day in and day out what it is there to do. It's NOT a negative review because doing day in and day out what it is there to do is NOT an easy thing to accomplish. I added a fourth review star for their finally complying with their boast of having a Military / Veterans Discount. I added the fifth review star because their management provided good customer service when they publicly addressed and corrected the previous issue that led to my first not-so-glowing review. The essence of good customer service is forming a relationship with customers - a relationship that a customer feels that she or he would like to continue. I'll be back. For my Customer Rule is: Always patronize again a business that has treated you okay AND supports Veterans and Active Duty with a publicly disclosed daily Military and Veterans Discount. P.S. Don't message me because in spite of several complaints to yelp, for years now I am unable to open up any messages in yelp to me :-(

The original sales person screwed up everything!! After a few trips they got everything correct…read more The staff now is very good and attentive!! Top brand stuff and they do very good work!! Really happy with my truck now!! Thanks for your help!!

Well, we all make mistakes, and I am no different. Was talked into another vehicle instead and the…read morevery next day is broke down. Long story short, the 'sales' person, Matthew, lied and then lied again to a state investigator. DO yourself a favor: avoid this place like the plague, even more so, as modern medical technology can cure a lot of stuff. Nothing can cure dishonest, lying salespersons.

From the owner: We offer used auto parts for nearly all makes and models- foreign and domestic, light, medium, and…read moreheavy duty. We offer body parts, engines, transmissions, tires, new and used batteries, and much more!

I was compelled to shop at an auto parts store with over a 4 star rating on both Google and Yelp…read more Usually people are not excited about or have great experiences when it comes to car repair. Sooooo I headed into AutoZone to see if they lived up to the ratings hype. I see where they score points. Service is prompt and knowledgeable. They double checked to make sure the application was correct so I left with what I asked for. For extra style points they even suggested the sealant and fluids that I would need to complete the repair. The store was clean (for a parts store) and easy to shop.

If AutoZone doesn't stock it, you probably don't need it. This location is well laid out & easy to…read moremaneuver. The staff is over the friendly and helpful. If your CHECK ENGINE loght comes on, go here first. They will read it and explain what your car's computer is trying to tell you is wrong. Their prices are moderate & the product quality is excellent. This store is easy to find as it shares the lot with Wells Fargo Bank & the northwest WalMart at 7th & McCarran

My first Five Star Oil Change experience with Valvoline Instant Oil Change in Lemmon Valley. This…read morewas so fast and easy. All 5 guys were so professional, outstanding my customer service. I had my oil changed with Valvoline 5w30 Synthetic Oil, I also purchased a new Valvoline Oil Filter and Cabin Filter. My Antifreeze Coolant and Windshield Wiper fluid was topped off. They checked my tire pressure, brake fluid, transmission fluid, oil drain plug & gasket and reset my oil service indicator light. Wow!!! I paid 204.35 and the value and service was Five Star. I was also educated about my car and so now, I will always be a customer we of Valvoline. I have a cool service sticker on when to come back. Am a very proud new customer. Julie A

Solid service every time! Easy in and out and reasonable pricing and wait time to boot. For someone…read morethat used to work in the auto industry- waiting on service has never been a favorite of mine. They get you in and out, quickly!

I had a really great experience with North Valley Automotive. I brought my vehicle in because the…read moreheater had stopped working, and they were able to quickly diagnose the problem and get it fixed. The team was friendly, professional, and the turnaround time was excellent. After I picked up my car, one of the lights on the dashboard came on, so I stopped back in. They were kind enough to reset the computer and told me to come back if it happened again. It hasn't come on since, so everything seems to be working perfectly. I truly appreciate their honesty, responsiveness, and the quality of their work. I will definitely bring my vehicle back here if I ever need service again.

Great service great owner take our vehicles there only mechanics are honest and do very good workread more