Awesome customer service and super easy to work with . Absolutely no hassles and no dickeringread more

If I could give this company negative stars. I was completely robbed by this company of my…read morefinancial investment and my time. I went into this experience communicative. Willing to be patience and reasonable in my selection based on my credit and income. I was transparent about my income and requested approval be verified first before I even began looking for a vehicle. I was told I was approved after filling out the application and that included the verification of income, I was provided a 2022 ford escape and put a down payment down when I was asked to by Scott. Drove off into the sunset. Never once was told there could be issues with the lender nearly a month after I purchased the vehicle. I was told abruptly with no warning my income wasn't completely verifiable? I sent atleast 15 different documents of financial statements and a detailed employment summary from my boss and suddenly, now I'm not allowed to keep my vehicle unless I give them an additional $3,000. I opted to get into a cheaper vehicle and was told I still needed $3,000 more? Seems like a complete scam. I LOST $1,500 in insurance costs because I had the vehicle insured beyond the refund policy. Galaxyauto took no responsibility for that. I am the provider in my household and now I am likely out of both of my jobs due to galaxyautos inability to be transparent and communicate effectively about the buying process and what the risks were or that my income may not have been acceptable for whatever scammy reason. This company is taking advantage of every person that walks through those doors unless they have half the total cost of the vehicle down as payment or an 839 credit score, so their job is easier. Do not waste your time being played by this shady company.

Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Buyer Beware - My Sister's Experience at Transit Town (Elma)…read more Sharing this so others don't go through the same thing. My 21-year-old sister had her car towed there because it wouldn't shut off and was stuck in park. After sitting there for a WEEK, they told her it needed a battery... and charged her $550. Problem is--that wasn't the issue. When they were questioned about it, the dealer hung up on my dad twice. They then said it needed more diagnostics (more $$$) and wouldn't release the car unless she paid. No return call from management either. We had it towed to another mechanic... and within ONE MINUTE they found the real problem: A bottle cap stuck in the transmission. Fixed immediately. No charge. There are honest mechanics out there--but this was not one of them. Just a heads up so no one else gets burned.

Dealership is so outgoing and friendly when you are purchasing, but wait till you need service…read moreperformed on your brand new vehicle. Absolutely terrible customer service after the purchase. They do what they can to earn the sale but hope you never never have to bring vehicle in for service. I have purchased three vehicles from them in the last 3 years, never will purchase again. i had to start my own claim with jeep why should the consumer have to do that. That is the duties of a dealership.

Got my first car here, and got it for a reasonable price, and the cars are from southern areas so…read morerust is non existent unlike cars that sit on the lots at dealers in Buffalo. My 04 impala ss runs superb I actually test drove it on the long street nearby, and knew instantly the car was in great shape. I highly recommend!

We bought a 2004 Chevy Suburban from this dealer and we picked it up on a Tuesday night at 8pm…read moredidn't have time to drive it around before we had to pack it up and take a trip to Kentucky to see our son graduate from Military Boot Camp. We left at 3am on Wednesday morning and the only problem we had was that the passenger window didn't work but as soon as we got home he fixed it right away. We still have the SUV (3 years) and still love it. I am in the market for another vehicle and will only buy from this honest company. Thank You Liberty Motors

Drove from Rochester, NY to Buffalo, NYto look at cars and we got a great deal on a car that wasn't…read moreeven on his lot yet & he got it to us the same day. Fantastic service and it was such a pleasure doing business with Hamed. Highly recommend.

Always friendly and very honest mechanics. Also does a through job. I take my car there for all…read moremaintenance issues.

Scott's Auto Repair shop owner and crew are above the rest! My family and I have taken all our…read morevehicles to Scott's for many years, no reason to go anywhere else. They are pleasant to work with from oil changes, vehicle inspections, diagnostic issues and repairs. I feel very secure when I receive my vehicle back that I won't have to return with the same issue. If your looking for a friendly, hardworking, honest owner and great team. LOOK NO FURTHER.

My new go to place for detailing. Went with the full interior detail since I travel a lot for work…read moreand spend a lot of time in my car. I invest in good cleanings every couple months. Mack's did such a phenomenal job, probably one of the best places I've ever went too. Highly recommend. Will be returning.

In February 2022 I was looking to trade my car in and took it here to have it detailed. Everyone at…read moremy work was amazed at how great my car looked. It was hard to trade my car in. It looked so great. I felt like I had a new car. The dealership that I traded in at a month later said that were shocked at how great my car looked in the middle of winter. I just scheduled to take my sons vehicle to take in and I'm sure I won't be disappointed. Support this amazing local business.