I had an excellent experience at the MANTECA Ono Hawaiian BBQ THANKS to Manager MARISA I accidentally placed an online order for the Modesto location, and when I contacted the Modesto store, they were unable to help :/ Since I was already in Manteca and couldn't drive all the way to Modesto to pick up the order, I was very frustrated. Marisa went above and beyond to assist me. She took the time to understand the situation and helped me get a refund for the order, even though it had been placed at a different location. Her professionalism, kindness, and willingness to help turned a stressful situation into a positive experience. Outstanding customer service like this is rare, and Marisa truly deserves recognition. Thank you for your patience and dedication to helping customers. I'll definitely continue supporting the Manteca location anytime I'm in town because of service like this! read more

I've been to this specific Ono Hawaiian BBQ location multiple times, as well as a few other locations, and one thing I appreciate is the consistency. The food has always tasted good no matter which location I've visited. The restaurant itself was clean overall. I'd give the cleanliness a 7/10 because while the dining area was well maintained and air conditioned, the sauce bar was a bit messy. Not a huge issue, but enough to notice. I also like the self-order kiosks. They're a great option if you have social anxiety or simply prefer not to order at the counter, while still giving you the choice to order from a cashier if you want that person-to-person interaction. The cashier wasn't rude, but she also wasn't very friendly. She seemed like she just didn't want to be there, which I understand it's a job, and everyone has off days. Still, friendly service makes a difference, and it's one reason I couldn't rate this place higher. I've been to smaller local restaurants where the staff are incredibly welcoming, and that really enhances the overall experience. As for the food, it was good and consistent. The portions felt fair for the price, and I honestly think one plate is enough for two people to share, depending on your appetite. Everything looked well prepared, nothing was overcooked or dry, and it tasted fresh. Wait time wasn't too bad either under 10mins. They also had lunch specials available, but since I didn't order one this visit, I can't really comment on the value of those. Overall, I think 3 stars is fair. It's a solid place that I would come back to because the food is consistently good and reasonably priced. I just don't have much to rave about beyond that. Good, reliable food but not an exceptional experience. read more

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Came here for a restroom stop and decided to get some snackies for the road. Ordered spam musubi (comes with two) for a quick and easy hand held bite. Although there was no one inside the restaurant, there were a lot of orders from the Drive Thru. So it took a little while to get my order, but it was worth the wait. The spam musubis came out fresh and hot. Definitely was made to order and delicious. Definitely satisfied my snack craving. Grateful for this spot right off the 99 freeway with clean and large bathrooms. As a new mom, I have been making notes everywhere, and this one had no changing table in the bathroom for babies. Wouldn't mind stopping here again on my next road trip down south from Sacramento. read more

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I love Ono Hawaii. Fresh option and affordable pricing. I always get the grilled chicken teriyaki breast. I love that they have grilled chicken breast option because I am not a dark meat fan. My parents love the kalua pork. The plates come with rice, macaroni salad and vegetables. Tonight I got a side of the kalua pork to try. It is amazing too. Definitely recommend. They have been consistently good. Staff is nice and frindly as well. read more

Ono Hawaiian BBQ - Grilled teriyaki chicken breast dinner. - Hawaiian Near Me - Manteca, California

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This is the second time I've tried Ono Hawaiian BBQ. The previous time the people were friendly and ready. I apparently, caught them in the middle of a conversation and they didn't seem to care that much. I ordered the Island White Fish mini meal. The person at the counter called my number after about ten minutes and he didn't wait to hand me the food. Another customer mentioned that he dropped that just when he called the number. He remembered that I mentioned chopsticks and brought some to me at the counter. I'm not sure why he put "to go" on the order but he seemed to do that regardless. The food was as good as the location on the west side. While you don't have to be a rocket scientist, you have to pay attention and someone was paying attention. Four stars for the food, three stars for the service. It's not easy to walk there but there is a sidewalk, if you can find it. There are also EV chargers in the same lot. read more

Ono Hawaiian BBQ - Island White Fish Mini Meal - Hawaiian Near Me - Manteca, California

Went thru drive thru and while I tapped payed on the scanner a worker was holding out the window there was a decent size bug running around the scanner!!! No bigger then a quater but omg what a major turn off I'm not even hungry anymore read more

If you're coming to Ono's just for the musubis, here's the breakdown: expect more rice than meat--a lot more. The Spam musubi is about 80% rice, 20% Spam. BBQ chicken musubi gives you a better balance, closer to 60/40 rice-to-meat. The BBQ beef musubi falls somewhere in between with 75% rice and 25% beef. Flavor-wise, everything hits the standard notes you'd expect from Hawaiian BBQ--nothing out of the ordinary, but nothing disappointing either. What really makes this spot stand out is the portion size (you get a lot for the price) and the convenience of the drive-thru. While the drive-thru can be a little slow at times, it's still a solid option when you don't want to get out of the car. Knocking off one star simply because the musubi meat-to-rice ratio feels a bit off--especially if you're coming for the meat. Otherwise, a reliable spot for a filling Hawaiian BBQ fix. read more

Been in the drive thru for 30 minutes with 3 cars infront of me... each car is sitting at the window for 10 minutes... wtf are they doing inside!? read more

Had dinner here on Monday with my parents since we were in the area. We went for our usual order which are the kalbi short ribs, chicken katsu and the Hawaiian BBQ mix. Portions here are generous. Food overall for us does not disappoint here. read more

If it was up to me I wouldn't even be giving it 1 star I would give it ZERO stars the girl workers are so RUDE!!!! definitely will be calling corporate and want to be speak to the manager or owner , I find it funny how the owner or manger only responds to "the positive comments" as a business owner I would want my business to have good customer service feedback most of this are 1 star and also talk about how rude the girl workers are . Are you not seeing it ? Is it clocking to you ?????? read more

I understand fast food gets busy and stressful because I work in fast food too, so I know people get tired and overwhelmed. But it should never get to the point where an employee is rude to customers for no reason. My experience at Ono Hawaiian BBQ on Commerce Avenue was honestly disappointing. The employee's name on the receipt was Ambernhel, and she had a rude attitude the entire time, snatched my money out of my hand, and made me feel unwelcome. Being busy is understandable, but basic manners and respect still matter. If i could rate this place 0 stars i would. read more

Awful service, girl doing drive thru kept avoiding me, even though I had a phone order that she said it would take 5 minutes, got there, left after 15 minutes or more... read more

I've come to this location a few times the past year because I always use the drive-thru. They communicate very clearly about how long the fish can take which I appreciate. I have never had an issue with an order whether I order on the app beforehand or in the drive-thru. The customer service is always great and the workers are very thorough and kind from my experience. If I call before hand to ask questions, they always answer and help me out! Food is still warm by the time I get home. read more

Don't get the breaded fish. It's raw. I wish I could get my money back. Other classic plates are always good like the chicken beef and Mac salad. read more

Visited this restaurant today for the 1st time. We had tasted their food via a banquet that we had been to a few months ago. We remembered that we like what we had been served so we decided to try it tonight. We were literally right around the corner from it today. Glad we did. We each bought a 2 item plate. Plenty of meat and very fresh. My wife ordered the BBQ Chicken & Chicken Katsu. I had the Teriyaki Chicken and Spicy Chicken (See Picture below). Each was served with Salad and rice. We also ordered their Macaroni Salad which is pretty tasty. We will bd going back again. read more

Ono Hawaiian BBQ - 2 Item Plate - Teriyaki & Spicy Chicken meats served with salad and rice. - Hawaiian Near Me - Manteca, California

On 11/19/2025 I ordered one Hawaiian BBQ chicken and one Teriyaki chicken.I asked Valentina if the chicken was freshly cooked or was it sitting around.she said it was freshly cooked.I ordered to go,when i arrived home i opened the container it was obvious the chicken was sitting around.This is the second time this has happened,I'am very disappointed.I payed$28.32 for dried chicken.I would like to be compensated. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Manteca, California

This location had Terrible customer service. The lady working is very unhelpful rude . Never go there. We ended up cancelling order and leaving for another restraunt because her vibes were so nasty. read more

because of the service that doesn't deserve any stars. The associate named Barbra was rude and has an issue with working in customer service. She had attitude that shouldnt be given to customers who paid $70. Your service is trash. And company that supports in bad customer service will not last long. The fact that she took the time to roll eyes, and give attitude because she hates her job crazy. Never going there again. read more

Employee at the register is rude. Their food is not prepped well at all. Go to Daniels instead.

I've had Ono's many many times in the Bay Area (Hayward & Fremont) but I was surprised to see different ratings for the locations in the valley. I got the mixed meat combo with an order of spam masubi. Both were good but I wouldn't say it was amazing. I would for sure order from them again. I can't comment on the location itself as I order delivery; however, I can say ordering was smooth and easy. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Manteca, California

Who Doesn't like BBQ???? Especially Hawaiian Bbq Mix Homie!!! Every Time I have Hawaiian Food it reminds me of my Younger Days rolling around Oahu or Maui!!!! Good Times and Good Food Yo !!! So I was rolling around Manteca and it was Lunch time!!! This Ono Hawaiian Bbq Restaurant happens to be right around the corner from one of my Customers. So I decided to Roll by and Stop for Lunch!!! There was Plenty of Parking in their Lot. So I stashed my Whip there and there are Electric Car Charging Stations there. I rolled in like a Boss and was Greeted by the Cashier. I perused the Menu and ordered the Hawaiian Bbq Mix Plate and a Large Coke!!! I paid by Credit Card and grabbed a Table. My Food was Delivered to my Table Piping Hot and Fresh by a Cute Brunette Cashier with a Nice Smile!!! I started to Eat my Food!!! It was Delicious and Cooked to Perfection !! Lots of Veggies!!! Could have used more Proteins but it was still a good plate!!!! Service was Friendly and Efficient!! Gender Neutral Restrooms !!! This is a Baller On a Budget Approved Establishment!!! read more

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Way overpriced. Prices go up, portions go down. Spoke to staff about the scam, got the corporate answer. Your hard-earned monies will go a lot further at L&L, plus their food tastes better. Just my opinion, you be the judge. read more

Ono Hawaiian BBQ - BBQ Chicken Mini Meal. $12.22 for 1.5 piece of chicken and 2 scoops of mac. Overpriced IMO, but you be the judge. - Hawaiian Near Me - Manteca, California

I just got home from a 14 hr work day and, unfortunately, cannot be bothered to go all the way back. So, I'll leave it here and hope for the best. I love coming here, my go-to is the short ribs. Usually it comes out great, good amount for the price we're paying. But tonight, my plate had 3 sad pieces of very small short ribs and 2/3 were burnt. I was definitely disappointed and not sure why they would think that's remotely acceptable to hand off to a customer. And I even sat and waited almost 15 minutes in drive thru for my food. I work in food service, after cooking for other people all day I really didn't wanna have to cook for myself. Not sure what this is really supposed to do, but do better ya'll. read more

The food was not that great. I ordered the chicken katsu that had no katsu sauce, tasted more the flour/breading crumb than chicken. Skimped on the rice and macaroni salad. My experience in San Francisco locations are much better and more portion and food doesn't taste dry! Also, my drink order was wrong. read more

Chicken Katsu is super hard to eat. They messed up my order too, I ordered Island Fish but they gave me Fire Chicken, unfortunately no one eats spicy food in my household so it was a waste. I only like their MACARONI and that's it. read more

Best Ono's in Manteca. Would recommend this location over the one on Daniel's street.

The employees were kind and friendly. They saw me with my dachshund and they gave me small extra pieces of bbq chicken. That was very thoughtful of them. Melly says thank you and she enjoyed it. read more

Ono Hawaiian BBQ - Melly thanks the employees for giving her tiny bbq chicken for her. - Hawaiian Near Me - Manteca, California

I tried the BBQ Teriyaki and it was well cooked, as flavorful. The chicken wasn't overly cooked and service was excellent, thank you for changing my view from last time! read more

My husband ordered kaulua pork and I had kali beef ribs. Both was much better than that other Hawaiian place. He liked the flavor of the pork with cabbage under the pork, instead of mixed in. The ribs were fairly meaty and not over cooked. Cabbage also had some broccoli. Both cooked just right. Definitely would come back. read more

I take responsibility for this, but this location gave me severe food poisoning. It might honestly be salmonella poisoning, but the chicken was an off color when I got it in my box, like a grey color, and my cabbage had like dirt in it. I saw a small trail of what looked like sandy dirt on a leaf, and I crunched down on a small dirt clod, which just means it wasn't washed well enough when getting prepared for the food. I saw the dirt, and stopped eating, but it was too late. Two days of severe food poisoning and I'm just starting to feel like normal. Will not be going back to this location. Update: it was indeed salmonella poisoning. Diner beware! read more

We drove up to order and were told no macaroni salad. We thought it's odd because that's one thing we always want . They said they could either give more rice or veggies so we said veggies. No one wants more rice .As it turned out it was all cabbage !! Not happy about it at all . Part of the order was chicken katsu which comes with a dipping sauce and there was none. Guess next time we will try the place by Costco read more

Good vibes. Great portion sizes and fair prices. Service was fine and the food came out fast. Spicy chicken was gas.

I waited 40+ minutes in drive through which I thought it's ok, it's understandable but when I got to the window to pay I realized why it was taking so long, The girl at the register was too busy chatting with her coworkers, I was annoyed at that point. But was even more annoyed when I got home and noticed the mess in the bag maybe her long pink acrylics didn't allow her to close the sauce right and soiled all over ‍also the container was cracked and it was a mess. Why would she give a me a cracked container? read more

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I ordered a salad with my family mea and it was not in the bag when I got home. I love a city away. I told them the issue and they did offer to provide the salad. I asked for a refund and cannolis stated "you're just going to get a few dollars back. " check your orders! This is not a good experience so when a person is sick! read more

Wow. Seriously?! What a waste of money. Wheres the chicken??!?!! Its all breading!!!! What a scam.... Tsk tsk.. read more

Ono Hawaiian BBQ - Fried breading/flour. Chicken katsu but wheres the chicken? - Hawaiian Near Me - Manteca, California

I'd have to say this is probably gonna be the funniest review I've written. When ordering your chicken XXXX burnt most places only give a little extra done. When we got to the window I swear they had everyone in the joint standing at the window looking at us like we were crazy. I almost felt like a celebrity with the crew looking out the drive thru. I know they were tripping when we told them black! When the food came the group came back to make sure it's how we wanted it. As my wife opened it up and seen it was perfect they made her day. We cracked our adult beverages and chowed down this goodness. My chicken was regular and hers burnt like a Stockton encampment. This place should get 10 stars!!! You guys are the best thank you night crew read more

Ono Hawaiian BBQ - We asked for it burnt - Hawaiian Near Me - Manteca, California

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I ordered food from here and i was shocked. I ordered their chicken katsu and heard buzzing from inside my food container, when i opened it i saw a fly inside the container. I will not be coming here again. read more

Saturday afternoon at about 2:15 pm, Went for lunch, no one was inside the place and still gave Terrible service. No customer service skills by both ladies in the front. read more

Okay, this place is VERY hit or miss and, lately it has been MISSING the mark! Today, I ordered the seafood mix which is my go to dish there and, I was presented with food that literally looked like it was leftover from a previous order. NONE of the food was hot or warm, the chicken had the texture that it had been microwaved instead of thrown on the grill and, the shrimp were cold and old, the white fish was undercooked and oily. I am in severe agreement that the cooking staff needs to be retrained or, hire more managers because, I do see a lot of the times I've gone in that the manager is either not there or hiding. The staff treats the establishment like a joke. Ono as a company needs to be involved at this point because, it is ridiculous. Do NOT come here and get food, your stomach will thank you. read more

Retrain the staff these fools suck. A long wait for a wrong order, a double charge, and another 15 minute wait to fix the mistake because there was no manager on site. Really hoping this refund comes through Bc I don't want to go back. And on top of all of this, the worst offender is the fact that I went home with no sauce for this dry dry katsu. Sad night :( read more