My husband and I had the pleasure of renting a home from Jodie's company, Professional Property…read moreManagement, for the past three years. When we were initially looking for a home, we wanted something a little further from Travis AFB since I was doing my rotations in Sacramento. Luckily, they had a house for rent at about the halfway point to make my and my husband's commute tolerable. We spent our first couple years of marriage there and even added to our family, so we were a bit sad to move. Jodie is professional and very prompt with communication. If we ever had an issue, we just had to either call or text him and it was handled within a reasonable time frame. He was in close communication with the owner as well, which is likely why things were taken care of promptly. When we had issues with our bank transferring our rent, we also communicated that with him, so we were able to just drop off a check instead. We were able to make some temporary upgrades to the home while renting with them as well. We added a smart thermostat and a doorbell camera without any issues. My husband and I were sure to re-install the existing doorbell and thermostat upon moving. Since we moved from the Bay Area towards the Sacramento Valley, we were able to rent a home for the same price (if not cheaper) as the apartments and some townhomes by the surrounding areas of Travis AFB. That being said, we got the best bang for our buck in that regard. Even with the extra expenses of having a house, such as hiring a gardener for biweekly maintenance and trash & recycling pick-up, the price for renting was still more than reasonable. Overall, we are very pleased with our time renting from Professional Property Management. We had a cozy stay at a wonderful home that we kept up to the best of our ability. Thank you for the amazing rental experience!

We rented a home in Suisun City for four years (Nov 2020 - Nov 2024), managed by Joe. We couldn't…read morehave had a better experience. Every time that we had questions, they were answered quickly and to our satisfaction. The few times that we needed maintenance, the handyman was scheduled straight away and fixed whatever had to be done. The negotiation of our rent amounts were handled very much to our satisfaction. We are active duty military, and only left because we have to sent to another base. Should we return to Travis AFB we could only hope to have a property manager as helpful and responsive.

Owens Property Management is amazing! My family and I needed a spacious home within a two-week time…read moreframe during the peak of Christmas season and Adam delivered with a move in date 9 days later. My journey started on Zillow, when I saw a gem which peaked my interest. I immediately sent a message and soon received a text message inviting me to an open house viewing. From the first introduction, I was impressed with Adams' management style as well as impressed with the house itself. After a brief conversation, Adam advised me if I was interested in the property to please apply ASAP (no pressure) as the property owner, his staff and OPM would all be going out of town for the holidays and since I was in a time crunch he would do his best to review my qualifications and present my application to the property owner. To my surprise, within two days, I received the message Congrats you are approved! WOW, what a blessing early Christmas and Birthday present. My family and I were OVERJOYED!! Adam is phenomenal at his job. He is dedicated to business, the property owner as well as me, their new tenant. While on vacation, cooking holiday dinner and nursing his precious sick daughter, he kept the lines of communication open. Often, I shared with him that we could resume business when he returned into town yet Adam stepped away from family duties to provide me with updates. As a new tenant I appreciated his commitment and felt welcomed into the family. Every step of the way, all of my questions were met with straightforward answers and the paperwork was explained flawlessly. It really made the entire process pain-free and very reassuring. With any move, one might run into a few minor hiccups, and of course, Adam has taken care of any issue in a nice, polite and timely manner. I have been happy here with the overall management of this property, and I do not plan on a change any time soon. Thank you again Adam. I really had a great experience with you. I couldn't recommend them more! Cheers to you and APM all 2026!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

I rented a duet style house with them for four years. The property management company was very easy…read moreto deal with and reporting issues was painless. The house was aging and had problems, but they worked with me and even helped me out when I locked myself out of the house before work early in the morning. They checked the smoke detectors every two years, offered to replace any moldy caulking in the shower, and hauled away the refrigerator when it died.

We have been renting our house from Camilla for 6 years. They have always been good with us about…read morescheduling for needed fixes. No complaints here! Thank you!!

Ehhh... SPM had a couple houses I was interested in when I was searching for a rental. The times…read morecan be a bit difficult. I think they stop checking out keys at 3:30pm. They don't have weekend hours if I recall. One of the houses the receptionist literally asked for the key back when it was in my hand after copying my ID and writing down the info to check it out. Someone else just approved for that house. I don't know why I was even allowed to check out the key at that point. That was very disheartening and felt unprofessional and awkward. Since I was there I decided to scan their listings and check out keys for another house that was also listed as part of the same neighborhood at the first house and that was move in ready. As I'm following the GPS instructions this description was not accurate. The listing said Green Valley but it was taking me to the Cordelia hills on 680. Sure enough this house was in Cordelia. This house was not in move in ready condition. The toilets were black (not cleaned). The garage door had a huge dent. The sliding door to the backyard was so sticky I got locked out and had to re-enter/lock up by walking out the yard to the front door. The receptionist asked how it went and I was honest. She took the time to write down my comments. So there's some points for that, although I'm not sure if anything was done to fix those issues before the next tenant moves in. A couple days later the first house was back in the listings. I guess the approved applicants backed out. I checked out this house and was happy with how clean and well maintained things appeared. I believe it was a first time rental. So I guess the house condition depends on the owners or how long it has been a rental? So we applied. The application process was stalled and died because SPM could not reach my previous big-box landlord. So I guess it's good they really check. (I also got a call from my HR to confirm.) But it feels scammy they never followed up after telling us they were waiting on the other property management company. Based on these experiences I would not recommend SPM.

Rented a house in Fairfield through SPM and the entire process was quick and easy. Tracy was…read moreknowledgeable, friendly and responsive! A pleasure to work with. Any issue we had with the property was resolved quickly. When our lease was up and it was time to move out we left the property in better condition than when we moved in and we got every penny back of our deposit. Would definitely rent from this company again.

RENTER BEWARE!!! I am a qualified homeowner with a 760 credit rating and more than enough…read moreverifiable income. I paid application fees and submitted a complete application NINE days ago. What has followed is a frustrating disaster of non-communication and some sort of game playing. I have been told repeatedly that my application was completed and being sent to the manager repeatedly, only for them to come back and ask for the same information that was already given. I would call to follow up and the Application Specialist would not return my calls. When I finally called back and insisted to hold for him, he would get on the call very disorganized and try to insist he was waiting for me to send document. Then I would tell him exactly when they were submitted, then the next day they would invent some new arbitrary request To intentionally delay the process. They systematically and seemingly intentionally kept me on the hook for nine days until admitting that they rented to someone else! It gets better... they are refusing to refund my application fees!!! Best case: their staff is disorganized and unprofessional. Worst case: there are some sort of shady business practices that are holding would-be renters hostage while they play games. If you are considering listing your home with these people, I would highly suggest that you look elsewhere--I'm not sure they are capable of getting tenants through the process.

It is with more than frustration that I had to write this review about the lack of organization…read morethis property management has to offer their tenants. Unfortunately, this place was sold and the property owner decided to change the property management to what was RPM now Legacy. We have worked with this company in getting them all the necessary documents and additional information. This is the 2nd year, we are renewing our lease and now we are being met with a violation of the lease. Our son became an adult prior to renewing with them the year prior and we weren't told he needed to be added as an adult to the lease. Keep in mind, we have been here the last 4 years and told by the previous property manager that we wouldn't need to do anything as we moved in a few years before he became an adult. On the new lease, it doesn't state anywhere that we would have to do anything when a dependent child becomes a dependent adult or aged out to what is considered an adult. Fast forward, this is now the second year and we are renewing our lease again and now are being told their was a violation. Now, I spoke with Annalisia (one of their property manager) whom told me that we were in violation but they wouldn't charge the violation, we would need to fill out the background check by April 24th- this has been completed in the time frame that was given, but with so much back and fourth, I decided to let my husband handle the matter as I started to get frustrated. My husband, now dealing with a new (property manager- Marsela) has been updated on the frustration we have had to deal with since Legacy's take over assuming she really understood and was reeled in with all the emails that went back and fourth. A new lease was sign with adding my son as an adult and I'm trying to get things rolling as rent is due on the 1st (it's the 30th and a Friday) and no, I didn't know there was a five day grace period as it doesn't say on the lease but I have always paid rent on time and didn't want that lingering on my mind, but now we are being told we need to pay the violation when we were told we didn't need too. So, no, we are not going to pay. I called their office multiple times on Friday the 30th and for some reason, the property manager Marsala would be too busy to call me back or get on the phone and talked to me. Prior to their office closing at 5 PM. But Marsela was able to send me a long email after the office closed??? This place is a joke! And I agree with all the one stars on here. Run! And if the business owner is reading this, you can call me.

If I could choose zero stars, I would buyer beware. Stay as far away from this establishment as…read morepossible. I rented from this property management company and our tenancy lasted just under three years, Debbie lied about the fact that I did not disclose that I had a pet, even though I paid an extra pet deposit and it was in my lease. Regardless, upon moving out, she robbed us for our entire deposit and blamed everything on us. I took this company to Small Claims court andwon Please see attached photographs only a few of my receipts. I am willing to speak to anyone to let them know more about this so-called property management company. My phone number is 707-450-5951 I simply do not want anyone to have to go through what I went through.

Linda, Debi, and Dee are such wonderful people! We just bought a home, but we had been renting…read morethrough them for just about 8 years. We've never had a problem with them. They are fast at responding to any questions, concerns with the property, and getting someone out to fix any issues we had. I highly recommend going through them if you need a property manager to maintain your rentals. They're also a realty company. So, if you decide you want to buy or sell, they can help with that too! Thank you ladies for the years of great service!

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!

I wanted to share my experience in case it can spare someone from a bad one. Jim was the property…read moremanager in charge of a property in Woodland, Ca I was looking to rent (1243 Arriaga Way). Essentially all communication with him was through email and in one he casually mentioned he has been getting hacked big time which I should've taken more seriously. I ended up losing $2,500 because his email apparently got hacked again and a fraudulent contract was sent to me. Not blaming anyone however I'm having a hard time understanding why the company hadn't tried upping their security if they've been having hacking issues in the past. After the incident, he didn't try reaching out which I think is weird. If you are going to work with this company/people please please be careful and vigilant

When I hired this agency, I thought I was going to receive better services. The person who is in…read morecharge of helping us with the process of renting our house (Kelly), is very low on her professionalism. When she sends me a message she uses sarcasm and rudeness. Just be careful if you decide on hiring this agency.

I never expected to be a landlord and have no experience, but had to rent my house. Mary and Tim…read moreShaw, owners of PMI In Fairfield, California are the Gold Standard of property management. Their expertise left me with 100% peace of mind. They take care of your property on a personal level as if it were their own home. They are always available to discuss your concerns. They take care of setting up repairs, communicating with the tenant, using state of the art technology via portals, and a multitude of other services that leave you free of worry. Whether you are a first time or seasoned landlord, PMI offers the quality service you deserve. D. Wedlake

Contacted them with a few inquiries, the approach was not very welcoming. They sounded pretty…read morearrogant. Then I reviewed how they responded to the reviews on their page. I think their tone is snarky and unprofessional. Therefore taking my business elsewhere.

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.