Andres is always dependable, thorough and very friendly He…read moreis an asset to the company

Everyone has been Good, however, Adrian was / is Great. He spent 5 hours working here. He…read morestarted in the hot attic and then a few hours on the roof a few more around the outside of the house and he finished in the crawl space under the house. He never stopped working except when I bothered his with various questions. Homeshield should be happy to have Adrian as a team member as I was very impressed as was my wife (who is much tougher than me). I look forward to his revisit next Thursday or Friday. "Well Done Adrian"

Premier Pest Services has been fantastic to work with. We have them treat our home inside and out…read moreevery quarter, and the entire process is always smooth and stress‑free. Our main concern is ants and spiders. Scheduling is quick and easy, and their pricing is very competitive for the level of service they provide. Adrian is the technician who visits our home, and he's consistently kind, professional, and incredibly thorough. He always puts on shoe covers when entering our shoe‑free home, which we really appreciate. Outside, he takes extra care to sweep away spider webs and remove any buildup around the house before treating, those small details make a big difference. It's clear he takes pride in his work, and the results show. Highly recommend Premier Pest Services if you want reliable, professional, and hassle‑free pest control

I've been a loyal and consistent customer of Premier's for about 4 1/2 years, and it's…read moredisappointing to have to remove my previous review and write a new, transparent based on my most recent experience. About a week after my last service early this year, I was still experiencing issues around the entryway to my property, so I reached out and politely asked the technician to please respray a specific area near the garage entry. Instead of responding professionally, he became defensive and questioned why I was asking, stating that the area had already been sprayed during the initial visit. His tone, demeanor, and facial expressions came across as irritated and confrontational, which made the interaction very uncomfortable. As a long-time, loyal customer who has consistently supported and recommended Premier to family members and neighbors here at GP, I found the experience extremely disappointing. I simply requested additional attention to an area where I was still having problems, and the response I received felt dismissive and unnecessarily argumentative. After 4 1/2 years of service, it's unfortunate to say that I can no longer confidently recommend the company and would like to cancel my service.

Im catching up on my reviews today so sorry for late review. Lets start off by saying they priced…read moreeverything in accuracy and there was absolutly no hidden fees. The guy in the corner helped me so good. I found eight rats in my downstairs cabniet and two in my wifes room. Called them out and they made it 3 minutes. They wanted to charge me less than i wanted how often is that? Seriously call them amazing. Got pricing over the phone unlike Anon Y, so not sure how accurate his review is.

After posting my review the company reached out to me almost immediately. They sent someone out to…read moreinspect and of course noted the rodent activity. He identified additional possible entry points that he attributed to wood rot and wood swelling due to the rain. Two gentleman came out and did quite a bit of additional sealing for free a couple days later. They did a great job and even set two traps in the attic. I appreciate the responsiveness of the company. They did make the effort to make it right. I wasn't expecting them to do what was done and had asked the workers if they were sure they were supposed to be doing it at no charge.

I have used Saddleback Termite three separate times for issues in my eaves and on my back patio…read morepergola. Each time, I chose spot treatments in lieu of tenting to avoid the disruption, and they handled everything efficiently and effectively. Their pricing is competitive, and the work has been great. Every interaction I've had with the owners, office staff, or technicians has been professional, knowledgeable, and straightforward. I am very happy I decided to work with them.

Saddleback is a great and professional company to work with!…read more The founder Kevin came to my home, and inspected the specimens I found which confirmed to be dry wood termites. He spent enough time to answer all of my questions, from how the fumigation works, to how long the warranty will be, to what if some of the roof tiles are broken during tenting. He is also very honest to tell me he would use a subcontractor to do the work. Before and after the fumigation, Melissa and Jestine handled the detailed communications with me in a perfect manner. I hope you never have to deal with the termite problem. But if you do, I will highly recommend Saddleback to you.

We have a big grassy yard and a colony of stray cats... unfortunately we brought fleas into our…read morehouse because of this. Preferred pest control sent Gio to treat the outside of our property as well as the inside of our home and we haven't had a problem since. We stay up to date with our treatment program, and since starting it, we have yet to see another flea, ant, or even a spider. I cannot recommend this company enough.

Preferred has been taking care of my rat problem for some time, and I have been happy with their…read moreservice. Recently, though, I had rats in my attic, and Preferred charged me $595 to set traps, which took all of 10 minutes. We needed no follow up service. $595 for 10 minutes work is outrageous.

This was my first time using Cura and I had a good experience with their team. Cade actually was in…read moremy neighborhood and offered their services to me. I told him my wife and I was looking for pest control options but we just moved in and that was on the back burner. He was understanding and told us that since his guys were already around the area, they would be able to give us a good deal. He talked to us about their services, what they can and cannot do. He was honest about the whole process, explained everything, and answered all of our questions. It was a no brainer to just do it now and tackle the problem before it gets out of hand, especially with the reasonable price he was giving us. Scheduling was quick and easy and he was able to have a tech to come out within the next hour. Mark, the technician, communicated with me immediately and kept me updated about this ETA. When he arrived, he explained what he was going to do and got to work. He was fast and efficient, no complaints. Super smooth process. I would recommend them and I will be using them again!

Great Experience!…read more They were incredibly easy to work with from start to finish. I received the estimate right away, and everything was priced fairly with no surprises. When they came out to do the job, they were clean, respectful of the space, and very professional. They were honest throughout the process and took the time to explain everything so I understood exactly what was being done. Overall, a smooth and stress‑free experience. Highly recommend!

Ray was amazing. Came out within 1 hour of calling to help with wasps around my home.read more

Ray was amazing! Absolutely the best service ever. Will recommend him to everyone! The response was…read moreso easy & fast & great! We had him remove some mud wasps nest removed & he sprayed around the house. He educated us on it too before everything so that was nice to find out what led to the wasps & spiders in the first place. The communication was so fast & great! So, so happy! Great service. Above & beyond.

This firm is very prompt, professional, thorough and dependable. Quinn, in particular, is a very…read moreconscientious technician. He does excellent work and reaches all obvious and unsuspected areas around the home. I highly recommend this service.

HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

This review is for this specific job!…read more Living in a wildlife preserve in San Clemente, we deal with a unique set of challenges, and having the right team makes all the difference. Sebastian and his crew were outstanding, but I especially want to recognize Erick. Erick is incredibly skilled, a true craftsman. His work as a carpenter is precise, thoughtful, and built to last, and his expertise in pest control is just as impressive. What really stood out, though, was his attitude. He's patient, kind, and takes the time to explain what he's doing and why, which builds a lot of trust. He didn't just come in, do the job, and leave, he followed through, checked every detail, and made sure everything was handled the right way. That level of care and accountability is rare. They are a large company, and I imagine it's not easy to maintain consistency across teams, but Sebastian and Erick are exactly the kind of employees you should be proud of. Their professionalism, dedication, and genuine care for "getting the job done" for customers set a very high standard. If you're lucky enough to have Erick assigned to your home, you're in excellent hands! NO BS, people's character speaks volumes.

NON STOP SPAM MESSAGING Found HomeShield when I clicked "get other bids" and have had non stop…read morespam from Zachariah daily spam requests. The best part? When I actually tried to get them to provide service THEY WEREN'T AVAILABLE Not sure if it's a real business or a bot farm but literally requested yesterday that they stop spamming me and Zachariah said my number was removed and here 9 hours later I get another one. Don't do business with a bot farm!

Eddie did an excellent job and explained the services. I am very pleased with his swift work at…read moreGallant.

If you are going through a home refinance, especially a VA loan process, you know how critical a…read moretimely and accurate termite inspection is. Gallant Termite made this part of the process incredibly smooth and stress-free. They were very quick and easy to deal with, which I really appreciated. Communication was seamless, and they arrived right on time. Their pricing was fair, and they provided outstanding recommendations that were practical and honest--no high-pressure sales tactics or unnecessary additions. It is clear they know exactly what is required for VA-related inspections, which saved me a lot of potential headaches. I highly recommend their services to anyone looking for professional, reliable, and efficient termite work!