I have been trying for a couple of years to find a competent and reliable hot tub repair business…read more I accidentally trolled across this place and ended up leaving a voice message requesting contact. 2 days later after numerous texts and phone calls William serviced me hot tub. He was extremely knowledgeable and took time to teach me a lot about my tub. he fixed and was very pleasant to work with. This is the only place I will call from here out ! Thank you William. I always trust a repairman with roughed up calloused hands, that comes from more than answering phones and ordering parts. Bob Travis

Got a great used Jacuzzi at a good price. Friendly service, too. They worked with us to make sure…read morewe got the right tub for our needs, without overspending.

Unfortunately, a poor excuse for service after the sale. Purchased a Hot Tub from A-Tex 5 years…read moreago. Good use on a reasonably priced tub. Good part of story stops there. Hot tub stopped working mid-September so I called A-Tex for what I knew would be an out of warranty repair. Joseph responded to my inquiry and came to my home and verified my motor was dead on arrival and I would need to have a new one installed. I agreed and asked him to proceed, order the new motor and schedule the repair. Joseph stated to me the cost would be near $700.00. I again told him to proceed. He told me he'd call me later in the day to get the repair set up. SPRING FORWARD one whole week, not having heard back from Joseph, I sent him a text message and left him a voice mail...Never responded. SPRING FORWARD one more week. I called Joseph and asked him for a status of my repair. He told me another person needed to place the order and it would be two more days before we could "settle up" and get the motor ordered and he would call me back. SPRING FORWARD one more week. No return calls from Joseph SPRING FORWARD one more week (for a total of 4) I called Joseph and asked him for a status of my motor order and repair. Joseph's response was "Oh, "Danny is back in the office now and we can get the motor ordered". After learning that 4 weeks in the Service Team A-Tex had not moved the needle, I declined and let him know I would have someone else fix it. Upon hanging up with Joseph, I called the main number and spoke to a girl who told me the Service department at A-Tex "Sorta does their own thing, and she doesn't have any input with them." This is a sad but true story of how A-Tex treated me after the sale. I was lucky enough to find a local independent repair person who completed the job including ordering a motor and installation in 4 days. $200.00 cheaper than A-Tex quoted and some 26 days better than A-Tex. This may not dissuade anyone from buying from A-Tex, but maybe potential buyers may want to inquire about service after the sale. There are capable, independent and fair repair people available. Please research your BEST options when choosing a product that will eventually require service.

I am new to the area and bought a home with a hot tub. I have never had a hot tub before so I went…read moreto the store where the previous owner bought it to learn how to take care of it. Everyone there is so helpful and friendly especially Juliette and Miguel ! They are the best and took their time to help me get the chemicals I needed and also gave me paperwork and their knowledge on what to do and how to manage my new hot tub. You can even bring in your water for testing. I love this store and these 2 people are extremely helpful . Thank you!

We have used Round Rock Pool Pros multiple times over the past 3 years, and have always been…read moreimpressed with their knowledge and workmanship. Recently we had a pool pump failure, which can cause a world of water quality issues in this Texas heat. Round Rock Pool Pros responded rapidly, and turned our situation around to a good ending. We are so grateful to have found a company that values their customers and does an excellent job. They're an asset to the community. Highly recommend!

Ironically I would love to state more good things about them. But how they treated me on the first…read moreday. And all the other negative things the place and folk did to me. In lieu of walking in. It was not ok. And the owner is a complete turd. And how they treated me and in kind with my fam. Or the black woman I am with or have been seeing. Not allowing one to learn at home or deleting and bullying associates. As well, he or they also did not have proper training or the fact of even allowing someone. I had great things to say and think upon with this company too or had wanted. I never like to talk down to a company. Guy and his wife and others didn't even give folk a chance.

What an amazing company and group of employees!! From start to finish, there is not one single…read morecomplaint. The explanation of what would occur to correct our pool problems and remodel, left no unanswered questions. And if we needed to make contact with Luis, he responded immediately. The price was super reasonable. The employees were amazing. They worked hard even in this 100 degree weather. They rested during their lunch and went right back to work--no wasted time ever. They cleaned up at the end of each day and were super polite and professional when we did approach them about anything. We are extremely grateful to them for completing this job in a timely manner and are excited to enjoy our new remodeled pool. Don't hesitate-you can't possibly find anyone better to do your job.

I could not be more pleased with the work KINGZ Pool Services did on my pool coping and deck, and I…read morehighly recommend them! My pool originally had approximately 70% flagstone coping, while the remaining 30% had the existing concrete deck extending all the way to the edge of the pool. Over time, the concrete deck had moved and developed cracks, many of the grout lines between the flagstone coping had either cracked or was gone and the area where there was no coping had developed major cracks between the concrete cantilever and the tile line. Those cracks were allowing water to get behind the pool. KINGZ Pool Services recommended cutting back the concrete and installing Oklahoma flagstone coping around the remaining 30% of the pool and to regroup everything. I'll be honest -- I was scared to death to have someone cut into my existing pool deck! But it turned out to be the best decision I could have made. The transformation is incredible. They matched the new Oklahoma flagstone to the existing coping so well that, unless you knew there had originally been no coping in that area, you would never know it wasn't there from the beginning. They also expertly repaired the cracks in the existing concrete deck and paint-matched the repairs to the surrounding area. The result is incredibly seamless. They removed all of the old, deteriorated grout between the existing coping stones and along the tile line and re-grouted everything. They also properly cut back a line between the coping and deck so they could install mastic where it belongs. Previously, there was no mastic between the flagstone and the deck -- just grout that had worn away in many places. The entire job was completed in less than two days, and their attention to detail was outstanding. They were courteous, professional, and did an excellent job cleaning up when they were finished. They covered the pool during the work, and although there was understandably some dust left in the water, they actually got into the pool and removed the larger pieces that had fallen in. My filter and pool cleaner will take care of the remaining fine dust over the next couple of days. The quality of the workmanship, the attention to detail, the excellent color and stone matching, and the overall finished product exceeded my expectations. And they did it at a great price. If you need pool coping, deck repairs, grout or mastic work, or any of the other services they provide, I would absolutely recommend KINGZ Pool Services. I am extremely happy with the finished product and would use them again without hesitation!

Buyer Beware I…read morepurchased a Dimension One spa from this location after being assured by the salesperson that it met my top priorities: reliability, strong customer service, and low maintenance. I made it very clear during the sales process that these were non-negotiable for me. In fact, I was already prepared to purchase a Bullfrog spa from another dealer but decided to stop here before making my final decision. HUGE MISTAKE!!!!  Unfortunately, I now know the salesperson misrepresented key facts in order to close the sale. After working with the service department six times over the past year, it has become clear that Dimension One has severe reliability issues (and has for a long time) and is no longer a viable brand. I've since learned the company is bankrupt and widely regarded as one of the worst options in the industry for the very criteria I emphasized during my purchase, and was known by the salesman.  I have owned this spa for over a year, and for the last six months it has not functioned properly at all. This is not a reflection of the service department, who have been professional and responsive. The issue is that I was sold a defunct product by a salesperson who knew the true condition of the brand. I regret trusting the information I was given and feel misled or defrauded into purchasing a product that does not align with what was promised. I strongly encourage potential buyers to do extensive research and proceed with caution before purchasing from this business.

We purchased a Dimension One spa from A-Tex, but our experience with them following that has been…read morenegative. When our spa cover, which we'd purchased new along with the spa, needed replacement after being damaged in a hailstorm, we ordered a replacement cover, but the salesman wrote incorrect instructions on the order form, resulting in a cover that didn't fit our spa. My wife spoke with the manager Chris, who said he would speak with the manufacturer and look for solutions. When we hadn't heard back from A-Tex for a week and a half, we decided to order a replacement cover from another vendor. Just before we were about to place the order, Chris phoned informing us that our "new cover" was in and ready for delivery, and asked us to pay half the cost. We told A-Tex that as long as they'd had the cover fabricated we would accept it, but would not pay for the new cover since it was fully covered by our insurance company. A-Tex agreed to this as long as we would pay a $75 delivery charge in cash. When the replacement cover was delivered, the first thing A-Tex's delivery people did was cut the old spa cover in half. The new cover turned out to be only half as thick and heavy as the first cover. Since the original cover was destroyed, we had no choice but to pay the $75 delivery fee and accept the replacement. When my wife spoke with our salesman and with Chris about these issues, Chris was extremely rude and said, "You've already taken enough of my time and I'm not talking to you any more" and hung up on her. Every step of the way, A-Tex's staff has been unresponsive, careless, deceptive and rude with us. We eventually brought the matter to the attention of our credit card company, disputing the charges on the basis of fraud.

Andy Lance did an amazing job! He was super detailed and explained the pool set up process.read more

I hired Cody Pools of Georgetown to build our dream pool on Lake Buchanan. Met with Mike in sales…read morewho took serious attention to details and created a render of the pool and spa in my backyard and discussed the options and features. The design and details (tile, coping, etc) were documented and so the journey began. Cody provided step-by-step details in both a binder and constant transparent communications. The build went smoothly and pool is awesome. Jody was the project manager and was consistently on-site to manage the many contractors from dig to operational. Both Mike and Jody were an awesome tandem who took all of the normal anxiety out of build process. With zero weather delays, the pool was operational in less than 2 mos. With Pool school included, I have the confidence of managing the operation and cleaning. With their warranty, I have peace of mind. Nicely done.

We had the best experience with Aquamarine Pools of Texas from the salespeople (JP and Lissa) who…read moretalked us through all our options and answered every one of our questions to Jose and his crew who did the seamless install and treated our like their own to Angela, our contact person, who kept us so informed every step of the way and also answered our endless questions. In two weeks we had a fully installed pool which is just crazy! Aquamarine sent out their pool cleaner right after install and then Jason came out a few days later for pool school. We never had to call to find out next steps. If we could give them 10 stars we would! Everyone we dealt with was professional, knowledgeable and very helpful and made our first pool install experience so easy and enjoyable! Our backyard is a work in progress but watching them crane the pool over our house was a sight!

The representative that we had was amazing, he showed up on time, gave us all of the information…read moreand gave us an estimate right away. The bill for the pool was a little bit expensive, so we are looking elsewhere for estimates first before jumping in.

Just purchased a GMG Prime Daniel Boone pellet grill from Hot Tubs of Central Texas in Belton TX. I…read morecalled them about coming in and picking one up and found out the grill was on sale, and it comes with a free bag of pellets. I told them I would be by in the next few days to pick one up. THEN Kaycie called me back and said they would deliver it for free! I am so excited to get started. Received my grill at home in less than an hour. Thank you Kaycie! And thank you Hot Tubs of Central Texas!!!

From the owner: If you've always dreamed about having a hot tub, it's time to make that dream come true. Hot Tubs…read moreof Central Texas is a family owned and operated hot tub installation service in Belton, TX. We offer excellent customer service and affordable options for every family. Once you have a new outdoor living space, you'll need some patio furniture and a grill. We carry Summerset Casual outdoor living furniture in a wide variety of styles, and we also have charcoal, pellet and gas grills. Our friendly associates can answer any of your questions about our hot tub styles and the installation process. Call 254-572-8927 now to ask about our financing options.