Booked my appointment online - located right by the 72nd 1,2,3 train. Dr Hyde was professional and…read moreefficient. Staff was very welcoming (shoutout to Zhen - very helpful!). I would come back!

I went in today because I completely bent my frames. I seriously thought they were beyond repair,…read morebut ZhenZhen is AMAZING!!! My glasses are good as new and she was extremely thorough, courteous and great at her job. Wonderful, clean store - highly recommend

Great selection & pricing and fantastic service. I would highly recommend. Sean is the man!read more

I love my glasses ...just got 2 new pairs Vlad is super…read moreknowledgeable and did such a great job for me I love his store with many unique modern frames Will definitely come back for more

6 years/5 apartments/4 years away overseas later... I am still super nearsighted…read more I remembered how I had such a great experience at James Leonard Opticians 6 years ago, so figured I'd book my eye exam there and see how my terrible eyesight is doing (also, the DMV has been hounding me to submit my vision exam...) Stopped by after work (super grateful they have time slots for 6pm)- Dr. Stoica was very professional and personable, and took time to explain how my eyes are doing. She provided me with a referral to another specialist who could help me with an eye condition that's been on the horizon (like that hazy little house you see during the eye exam...!), so will hit them up next on my journey to not so terrible vision. Just great customer service across the board- if you're looking for an optometrist/glasses/contact lenses/a vision test for the DMV so they stop sending you guilt inducing reminder emails, look no further.

Needed to replace my eyeglasses lenses for a new prescription. Friendly and knowledgeable service;…read moreglasses were ready when when promised and they made sure fit was perfect before letting me out the door. I needed progressive lenses to fit my Bevel frames. They were able to handle everything even though I think they don't carry that brand of frame.

Now that I have retired from practicing ophthalmology, I can review Clairmont Nichols without…read moreconflict of interest concerns. I practiced ophthalmology in Manhattan for 40 years. I can say, without reservation, that the Clairmont Nichols people are the best opticians they that I have worked with. Lloyd, Scott, Ann, George, Jessica, Emily and everyone else offer bespoke service. They are uniformly lovely. They all have a great sense of esthetics and make excellent recommendations for frame selection. The Zeiss lenses that they offer are optically excellent. They are great at fitting and adjusting glasses. Hopefully this will never happen, but the place where CNO shines is in problem resolution. They can help with the most difficult issues. I have not known of a patient, colleague or family member who has not been happy with their glasses. I'm happy to wholeheartedly recommend Clairmont Nichols for glasses that are attractive and offer crisp vision.

Clairmont Nichols provides excellent care and service. They are cordial and professional. They…read morehonor warranties for eyeglasses and go out of their way to accommodate customers. They even send eyeglasses via courier to those living far away. I highly recommend this business. Also, the store's appearance is aesthetic and attractive.

Friendly, and affordable. I called to make an appointment,…read moreI got one for the next day. I was out of there within 30 mins with a full exam, and bought a pair of glasses that will be delivered between, 6-10 days. No complaints here.

It took me two months of searching a variety of different locations before I found Westway, and I'd…read moredo it again to find such a wonderful, openminded, professional, friendly, and welcoming boutique shop. I was given no hassle when I arrived with a script in hand and only needing glasses. They were the only shop from my multi-month search that had even one pair I was willing to consider wearing for the next year, let alone the three I found. The prices are great. Even if you were paying out of pocket, Westway prices things reasonably. Their OOP price for the glasses (with lens treatment add-ons) I chose was equal to what I've paid at other places after all the insurance coverages and discounts were calculated. Oscar never once pressured me with an upsell to get a second pair of glasses or sunglasses, and he gave really solid recommendations after quickly catching on to my sense of style. And my finished glasses were ready in less than a week! As if that weren't enough, Oscar effortlessly passed the test I do every time I shop for glasses. I go to the women's section first. I wait for someone to redirect me to the men's section. I say something like, "You never know what you'll find...", and I await their response. Oscar's? "Ok!" And he chilled behind the counter until I was ready. Many thanks to the team at Westway for nurturing such an inclusive and safe medical and retail environment. Spread the word, consider bringing them your business, and help keep this gem serving customers for years and years to come.

Service is great.. Prices are reasonable…read more I will go back again and again! The salesperson was extremely helpful and honest.

Sales is when you see the happy and best behaved faces. When glasses need to be fixed as the lens…read morefell off after wearing it only for 5 times (as they are cheap quality), one gets to see the rude salespeople. They blame it on the customer handling of these glasses. so wanna cheap or pay more and get better quality. between all my trips back and forth and subway fares i could have gone to a high quality store.

Full disclosure: I was first a patient at this practice in, if memory serves, 2008. And to this…read moreday, I feel privileged and very grateful to work with Dr. Soto and Dr. Pekarsky (whose father was my doctor back in the day) and the whole team, Paul, Stephany, Nadia, and Adam. If you need glasses and can get to this part of Manhattan, the only place to be a patient and a client is Kips Bay Optical. From the truly evaluative, real time spent, thorough, thoughtful, and all questions answered you leave with no stress or agita (Italian for heartburn and anxiety) appointments with Dr. Soto, to the honest recommendations regarding vision insurance (because not everyone's policy includes that (ahem, Anthem)), to the wide ranging in styles and price choice of frames, it is truly a pleasure to be a patient at Kips Bay Optical. Let it be said that eyeglasses, like jewelry, is an emotional purchase. When my prescription changed and I needed to get new near-sighted lenses, Paul and Stephany were as patient and honest with me as the best bespoke personal shoppers as I tried on easily 20 pair. I trust them in the same ways I trust Drs. Soto and Pekarsky. My trust began in 2008 and has only increased over time.

We have been going to this shop for our glasses for a while and they always did a good job until…read morethe last time. They got both our prescription wrong and both the hubby and I had subsequent headaches - as a migraine sufferer, this is not good. Will we go back, probably not.

Long time customer. She is exceptional and kind and has the best glasses. She has turned,…read moreessentially a medical device, into an addiction and passion for eye wear. Plus she calls when she has something she thinks I will love!

Great service, selection, fashion choices. Beautiful frames, clean store, great area. Charlotte is…read morethe best.