Doctor is very good but Arrowhead office staff and nurse don't seem to care…read more First round the nurse disposed my urine sample instead of sending it to the lab, "because there was no blood in the urine". Had to come next day to submit another one. Meanwhile, there was no way to get a response from the doctor till I actually came to the appointment. Few days after I spoke to the doctor I decided to do at-home pH test that showed I needed specific antibiotic. Took a full day of calling the office and texting the nurse. Was about to go to ER since my symptoms worsened when got a call from the nurse saying she sent prescription in for me. Got 90 antibiotic pills from pharmacy with no indication of how long to take them for - obviously, very possible mistake. Texted the nurse - no response, called office - took efforts to convince them that something may be wrong and I need to double-check with the doctor. Called another line and at last found out that it's only 7 and not 30 days I should take antibiotic for. Very frustrated! UPD: right after I posted this review, got a text response from the nurse, picture attached

Dr Shareef is the most caring and compassionate doctor. I've been seeing her for over 7 yrs and…read morenever had a bad experience. Her staff is very responsive and professional as well. I have received the best care through the years. God bless you Dr Shareef

Look at all these 1 - star reviews…read more This is not a Doctor. It is a travesty to Medicine. I refuse to even call it a human being. those have compassion. Those abide by the Hippocratic oath they swore. This "Doctor" gave me a flu shot through the muscle into the bursa, I complained about the pain and bright red dot on my arm where the needle went in. It told me that "I had been scratching it," So that's why it's a scar, now. So that's why a Real DOCTOR called it an auto-immune reaction to the injection, and that the unrelenting pain is SERVA Again, this is not a Doctor, -it is a Prostitute that sold it's soul for money. Feel free to sue me, seeing how that is the only language you are capable of speaking. It's only a matter of time before you injure & lie to the wrong patient/victim. SHAME ON YOU

I write this review in the hope of helping other families avoid the horrible experiences because of…read morethis doctor method of practicing medicine. These comments are a result of not one but 3 family members, ranging in age from 20's to 80's. It would take a thesis paper to fully expose all the issues about this physician. It is sufficient to say this doctor is a bully with very poor medical credibility. Bullies require exposure. As long as you are healthy with no issue, there are no problems. However, the minute you have a health challenge and don't fit in to her recipe book, her ability to treat you with compassion and viability is to be questioned. Frequent and unsubstantiated wrong diagnoses, in areas of knowledge that are not her expertise, constant talk of doom and explosive behavior, to the edge of medical malpractice, is dished out to patients who are at their most vulnerable. If you were not the standard " give me a pill" client, if you have life choices and values that do not fit her ideas; such as avoiding drugs, finding alternatives and prefer a conservative/ minimalist approach, the so-called compassion and "medical missionary", as stated on her website, turns in to verbal assault and bully. Worse still, she talks about her patients behind their backs, to other patients. This breaks medical standards of privacy, confidentiality and trust. The mountain is a small place, word get's around. If you're looking for a Doctor who will be your true advocate, working on your behalf, that totally believes in you, will find a way, will work with your values and truly cares for YOU, Dr. Win is NOT it. It is her way or the highway. She has no desire to listen. If you want someone to care for your aging parent with confidence. That will treat your aging parents with compassion and respect that they deserve. One that will never give up. This is not the doctor. Dr. Win instead speaks "death" and words of negativity to your already weakened family member. Instead of hope and compassion. This report is a summary of 3 individuals and not from just one elderly parent who is sick. They now go to a doctor worth his weight in gold. Do not let this doctor, Dr. Win, allow you or your family to become part of the #metoo movement of abuse. Dr. Kiki Win, is not the medical professional you are looking for. Avoid Avoid Avoid

Dr. Loftus is the best doctor I have ever had. He is kind, compassionate, patient with a very good…read morebedside manner even in the most stressful situations. He went to great lengths above and beyond the call of duty to research and solve a problem I was having that several other doctors were unwilling to take the time to help me. In short Dr. Loftus truly saved my life. I would highly recommend him to anyone.

This doctor took a sign up fee then sent a letter of dismissal having seen me 2 times in May of…read more2012 and not accomplishing anything. He kept the $500 sign up fee. He is not knowledgeable and yet demonstrated an overblown ego mixed with some other traits that I'll re frame from getting into detail other than to say his exam wasn't appropriate when he groped my testicles repeatedly. I believe it wasn't worth the $500 needless to say ...

Love this Dr . she listens and cares. Will always recommend…read moreher for a dr in Barstow Ca.

I liked this doctor. I LOVED her nurse. Unfortunately, my insurance wouldn't let me continue…read morethere so I had to find a new doctor.

It's taken me quite a while to finish writing this review because I have so many good things to say…read moreabout Dr. Vasquez and the entire staff here at Optima Health. I've been struggling to find words good enough to describe the amazing people here. I recommend them at every opportunity! I just had no idea what it meant to receive high quality care from a physician until I started coming here last year. What a refreshing change from the status quo From the first visit when I met Dr. Vasquez, I knew right away I hit the lottery of healthcare. He spoke to me in a way that made me feel heard and cared for PERSONALLY by him. It's hard to explain, but this man makes everyone feel special; it's not just me who feels this way. The staff also speaks very highly of him, and they knew exactly what I was talking about when I shared my experience with them. Speaking of staff; a special shoutout to Samantha, Kaylee, and Julia. Not to say that everyone else here isn't amazing as well, but these 3 individuals shine extra bright. Whether it's by phone, or when I come to the office for an appointment, my experience with them has always left me wanting to tell more people about this office. Well worth the drive, even if you don't live near Crestline (I drive 50 minutes to get here). It's so beautiful in Crestline and there's much to do if you can spare some extra time to go exploring before or after your appointment!

My Primary Care Physician is at the Lake arrowhead office and I can't say enough wonderful things…read moreabout this place! The Staff is always professional and greets you with a Smile the Care is always top notch!

I've been a patient of Dr Li since 2024, and my family has been going there since we resided in…read moreEastvale for years. Dr Li takes very good care of me and my family, and gives us great advice including when I needed tests or health requirements done for certain things like TB blood test for work, filling out forms or getting physicals done for it. She also offers lots of convenient times for patients to be seen in early morning and afternoon appointments for those on tight work schedules. And tho we need to go to labs and do shots at the pharmacy or separate facilities, when the results for them come out the office staff are very prompt and contacted me via email so I have the paperwork ready without needing another trip. Superb service and very clean office, doctor is very knowledgeable and understanding of patients. I will continue to go to this clinic as an IE resident !

I'm no longer dr Li's patient because she had to down size, but I just wanted to leave an overdue…read morereview. Dr Karin li is such a great doctor, one in a million! She is very knowledgeable and always willing to find different ways to help. As I got older I became alittle neurotic about my health and she took the time to explain even the most far fetched fears I developed reading online. I will miss her! It's hard to find great doctors that that can provide such good care.

Dr. Selva has been my doctor for 30 years. Even though I now live next to UCLA medical center which…read moreis 1.5 hours away, I'll still drive to Lancaster to visit Dr. Selva. My parents are long-time patients as well.

The good is the staff including front desk and nurse Aid. Both are nice, professional and polite…read more Getting a hold by phone can be hit or miss. They have select hours open as well. Jeannine Francis is a NP not a doctor and I'm sorry to say is not my cup of tea. Tried to give her so many chances to change my mind over the years. But always comes off pretty cold, with lack of eye contact and a feeling of not really caring. Feels like it's not genuine, more going through the motions. Has forgot to put in scripts for me and at one point I literally told her she has terrible bedside manner. I have heard from at least 5 others their shared experience. Go to the urgent care instead. I hear great things about the one in Running Springs and I love Mountains Community Hospital in Lake Arrowhead. The ER is wonderful.

I was told Monday they have no Covid tests. I bought one because I have every symptom and it came…read moreright up positive. I saw the dr recently as Friday. The dr won't do a phone visit because it could be a false positive lol. I can come in Tuesday afternoon at 4:30? I'll happily be driving an hour and a half round trip to my new dr.