I visited the Jericho Verizon store today and it was a very positive experience. I was serviced by…read moreGregory Kaladjian, who was polite, knowledgeable and patient. He addressed my problems and worked out solutions for me to my satisfaction. I highly recommend Verizon, and particularly Mr. Kaladjian. Richard L. Rosen

Verizon's customer service is absolutely disgraceful, and their treatment of existing customers…read moremakes it painfully obvious where their priorities are. They will bend over backwards to attract a new customer with discounts, promotions, trade-in offers, and incentives, but once they have your business, the level of concern seems to disappear almost immediately. Loyalty means virtually nothing to this company. Trying to get an issue resolved is an exercise in frustration. You can spend an absurd amount of time waiting, being transferred from one representative to another, repeating the same information over and over again, only to receive conflicting answers, empty promises, or no meaningful resolution whatsoever. What makes it even worse is the complete lack of urgency or accountability. Verizon seems perfectly comfortable allowing longtime customers to waste hours trying to fix problems that should have been handled correctly the first time. Instead of feeling valued for staying with the company, you are made to feel like an inconvenience. The message Verizon sends is very clear: they care far more about getting the next customer than keeping the ones who have already supported them for years. That is an incredibly shortsighted way to run a business. Existing customers should not have to threaten to cancel service before someone suddenly decides their concerns matter. We should not have to fight for fair treatment, chase down representatives, or spend hours trying to get basic customer service. Verizon may constantly advertise the strength of its network, but its customer service is embarrassingly weak. A company this large, profitable, and established has absolutely no excuse for treating loyal customers this poorly. If Verizon invested even a fraction of the effort it spends chasing new customers into actually taking care of its existing ones, maybe customer loyalty would mean something. At this point, I would strongly recommend that anyone considering Verizon look beyond the promotional offers and ask themselves what happens after Verizon already has your money. Because based on my experience, once they have you as a customer, you quickly become far less important.

Swung by this afternoon to fix a data upgrade issue that AT&T couldn't figure out after 40 minutes…read moreon the phone. I was promised a manager call back in an hour, still waiting 4 hours later. I got lucky in that the store was empty, so no wait. Andrew saw the issue in about 2 seconds, explained it clearly, and upgraded my data plan without a hard sales pitch. It was a pleasure, in and out in under 10 minutes. Hope he likes his job and stays there a while.

Stay far away from this AT&T store. They told us multiple times our trade-in was worth $700 and…read moretried to get us to pay the taxes and complete the sale first, then told us to come back days later with the trade-in, which is when we would've found out it was actually worth only $350. They kept dodging us when we asked for proof of the $700 before paying, and only after we REFUSED to hand over money without seeing it in writing did the employee finally check and admit it was $350. That is not a simple mistake. They were trying to get us financially committed to the new phone first, knowing we'd be far less likely to back out once we had already paid and received it. Then the manager, Ana Melendez, somehow made it even worse. Zero apology. Zero remorse. She acted annoyed that we were even confronting them, said things like "What do you want me to do?" and "Do you want the phone or not?", and then threatened to call the police on us. Completely disgusting way to treat customers after YOUR STORE gave them false information and nearly got them locked into a sale because of it. AT&T corporate needs to investigate this store and Ana Melendez specifically.

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.

I highly recommend George's TV. Recently, I had George's TV install 2 large flat screen TVs and a…read morecomplicated home theater system in my home. He programmed everything, explained how to operate the remotes. He didn't leave until everything worked perfectly. Bobby and his crew were always on time, knowledgeable and his price was very fair compared to the other companies that I spoke with. Dealing with the owner of a small family business makes all the difference in the world. . Brian S. Great Neck.

excellent communication along with exceptional service with tv mounting . Would definitely…read morerecommend his services.

Quality of work is good and Jonathan was very quick and efficient, but I wish he could be more…read moreforthcoming with the price. I was quoted 95 flat fee but paid 420 excluding tax. I understand this might be a fair cost to mount my large TV but I would prefer knowing the full price beforehand and not be surprised by the full bill.

Outstanding service. Super nice guy. He hung our outdoor tv perfectly and walked me through the…read moreentire process.

Steve came and installed my Starlink satellite dish and cable. It was working when he left, but…read morethen a problem arose that was not initially apparent. So I called him, and he offered to come and fix the problem right away. He came, and the problem was fixed in a satisfactory manner. He's an honest man.

Andre was great from start to finish. Wired our whole house, speakers, TV, everything. We changed…read morewhat we wanted a dozen times and he was so easy to work through the whole process. Highly recommended.

I have used Pro Visual and its owner, Andre, several times now, for TV and video services. These…read moreinclude full house wiring, cabling, cameras, and wireless, among other things. Andre is always fair in his estimation, true to his word and has delivered each time with excellent results. The work has been meticulous and reliable. The prices are fair. I would highly recommend Pro Visual's services.

Shota arrived on time and did a very professional job wall mounting our 75" Frame TV in our new…read moreapartment. The install was done with care and outcome was perfectly leveled and centered and also hid the One Connect cable behind the wall perfectly. We have more TVs to mount looking forward to working with Shota and his team.

Got the job done perfectly! They even mounted my speakers and set up the cable conduits exactly as…read moreI hoped.

We have had nothing but success and reliability with them for many years. If you are looking for a…read morereliable low voltage contractor, you have found the right place. Bob

From the owner: New York Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout NY, NJ, & CT.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available New York Network Cabling and Fiber Optic offers telecommunications services in New York and New Jersey including Manhattan, Brooklyn,Bronx, New York City, Buffalo, Rochester, Yonkers, New Rochelle, Mount Vernon, Newark, Jersey City, Elizabeth, Staten Island and surrounding areas.

I had an amazing experience with Precise security. Nelson was extremely knowledgeable and took the…read moretime to teach me how to use all the smart devices in my home. He also got all my cameras working and hooked them up to my phone. Very respectful and patient. Thank you Nelson

i just installed cameras around my house with precise security, cam looks good and good after…read moreservice

Yes, good store. Both Ed & Umi (sp?) are professional…read moreknowledgeable and a pleasure to work with. They also help to find the most accommodating sales position for purchase of a phone or Internet .

Love this new location on Jericho Turnpike! The inside is pretty clean and you can go in and out…read morewithin a few minutes if needed. The only downside is the parking. There's parking in the back but it can fill up pretty quickly. You're not suppose to park in the Dunkin' Donuts lot next door but you can get away with it. P.S. They do offer the T-Mobile Tuesday items!