Jake was great! He resolved an issue very quickly and made it look so easy. He was mindful of our…read morehouse and followed up with additional information that is very helpful. A couple of others I called had acted like it was a huge deal to even look at it just because it wasn't a typical pool situation. I would absolutely recommend him and I would use him again.

Jake was a pleasure to work with and did a great job with my problem. He quickly assessed the…read moreproblem and didn't charge me for the initial service trip as it was easy to assess. I would highly recommend Jake and Orange County Pool Service for your needs.

My pool pump had not worked in months and I ended up needing a motor replacement. Paul was able to…read moreget it done within a day at a very reasonable price. 10/10 service and response time.

Love this company. Very knowledgeable and helpful especially to a beginning hot tub owner who had…read moreno idea what to do and how to manage a healthy hot tub! These guys are forthcoming with good advice and experience. Highly recommend this company.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Professional, efficient, and extremely knowledgeable…read more They inspected our infinity pool, replaced the pumps, and repaired several aging components. Infinity pools are complex systems, but they clearly understand the mechanics and handled everything with confidence and precision. The work was completed quickly, communication was clear, and the quality was excellent. Our pool is now running perfectly. Highly recommended.

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner,…read moreMichael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.

Ty, technician Cash. Very happy to have the pool working. Great service and efficient.read more

Requested quote and they responded promptly with a good price. We decided to go a different…read moredirection which was not because of them. Very professional.

We have had the pleasure of hiring Adam for 6 years. He is great. Professional, punctual and…read moreknowledgeablable. He also goes above and beyond to make sure we have a clean, safe pool and hot tub for our family. I highly recommend. He also loves our dogs which is a huge bonus

If I could give minus 1000 stars, I would…read more I am writing this so other homeowners are aware. This is my experience with CLEAN CHOICE POOL & SPA, and these are the facts. During routine pool service at my home, their employee opened my main water valve - that was closed for a good reason - without my permission while I had stepped away to Home Depot to buy a shower cartridge. When I returned, water was pouring into my garage. My home flooded from the top level down. One week before Christmas, EVERY room was water damaged and had to be demolished. When it happened, the employee called the owner on speakerphone and said he had made a "huge mistake," explaining what he had done. The owner responded, "Do not tell this to the lady," not realizing he was on speakerphone. That alone says it all. Instead of coming to assess the damage, he claimed that he was out of town and that he could not recall the name of his insurance carrier. From that moment on, they never showed up, neither the owner BOB, neither his son ADAM. I was left alone dealing with the consequences. What followed were more than 4 months of construction, two years of stress, a $5,000 deductible loss, and additional out-of-pocket expenses. Because I had to file through my own insurance, my homeowners policy was not renewed. In California, if you have a single water claim -- regardless of fault -- it is extremely difficult to obtain new coverage. To this day, I have been unable to secure a house insurance, and my mortgage has increased by $600 per month due to this lack of coverage. This experience has had serious financial and personal consequences for me. I have been fooled by their fake smiles and I regret it every day. Now you know and it is up to you to decide who you want to give your business to.

After trial and error, Sam with patience was able to deduce my spa leak. Appreciate the time and…read moreeffort, Sam!

I was able to request service via Yelp for pool filter issues, and this company was very fast to…read morereply. I peppered them with a ton of troubleshooting questions, and they provided detailed answers. They never seemed annoyed, and came across as very knowledgeable and trustworthy! $150 to come out as of June 2025 and that amount goes toward any additional services thereafter. Highly recommend!

We hired Platinum Pools after weeks of meeting with and getting bids from lots of (both big and…read moresmall) pool building companies.  This being our first pool, we wanted to make sure we made the right decision on a contractor.   From the first phone call we felt very comfortable with Dennis (also the owner).  He was very knowledgeable and came out (himself vs sending a sales person like many of the other companies did) the very next day to visit the site and meet.  From that initial meeting we knew he was our guy and the hunt was over.  He was knowledgeable, realistic, and we felt we could trust him and his work.  He even offered to take us to jobs he completed nearby to see the workmanship and speak to other past clients.     Once we signed the contract with Dennis, we hit the ground running.  We met with his designer/plan preparer the very next day.  The designer (and Dennis) was able to take my (crazy and all over the place) ideas and vision and turn it into something better than I imagined.  We even added a built-in fire pit and BBQ counter to the design which I am SOOO happy we did.    Within days after permits in hand, demo began and everything moved quickly.  His crews are polite and respectful and know what they are doing.  Their mason (I think his name is Sergio) is a true artist and my kids loved watching how patient and particular he completed each task from installing the pool tiles and coping to building the BBQ area.   Unfortunately, it rained for about a week after the steel was installed in the pool so we had to put things on hold for a few extra days until it passed.  Once the rain was gone, Dennis and the project manager Deny were here bright and early with water pumps and had the project back on track in no time.     Before hiring Platinum Pools I had already picked out the tile that I wanted to use to go around the pool area that I saw in a showroom at MSI.  I didn't even think about how slippery this could get once water gets involved (later I realized the tile I wanted was for indoor use only, I had no idea there was a difference).  We are so grateful Dennis and his awesome designer brought this to our attention at our initial meeting and recommended a porcelain tile by Pera Tile that is made specifically for pool decking... it has a special magic grip already added to it so its WAY less slippery when wet.  It looks almost exactly the same (I actually like it better) and it was less expensive!   It would have been a nightmare going with the tile I was set on having kids running around the pool area.   Needless to say, our experience with Platinum Pools has beyond exceeded our expectations.  Our finished backyard looks amazing!  Dennis and/or Deny were in constant communication with us, kept us in the loop of the scheduling, what to expect, answered our questions in a way we could understand, and even got the project completed two weeks faster then promised.  From the initial meeting, to the designer, their crews, to the final walkthrough we have been impressed.  We are so glad we choose Dennis and recommend Platinumm Pools to anyone looking to upgrade their space

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

Poor communicator, Came to the property, Gave me an estimate, Never responded from that point on..read more

I had a great experience with Zach Attack Pool Service. Zach got back to me right away & had…read moreeverything done within 24 hours of reaching out. Luke, the tech who came out was amazing. Honestly he seemed way overqualified for the job. He explained every little detail about my Pentair SuperFlo VS 1.5 HP (2.2 THP) - EC-342002 pump & walked me through all the programming settings. Everything made sense because he took the time to explain it, which I really appreciated. He worked fast, did a clean install & even took my old pump with him. Overall easily a 10/10. Extremely knowledgeable, professional & super fast. I'd definitely recommend them to anyone.

Jim is very knowledgeable and reliable. He always explains everything to you in detail and gives…read moreyou options in getting your spa up and running again. Fair pricing , excellent workmanship, and a great attitude. Glad I found his company and I highly recommend him.

All I can say is that Jim was very right on. His knowledge & attention to detail was great. He…read morereplaced my spa pump within the time frame that he said. Any spa problem, this is the guy to use.