What would you have rated them? Let me give you the…read morehighlights of all the things that they did wrong 1. When it came to picking up the car, they called at 4:50pm, basically end of business day. Supposedly left a voicemail earlier in the day. When records were checked, no such things were left. No calls or messages or voicemails were left. 2. The car itself after they 'fixed it', two paint drips, missing clip on the fender, plastic trim that was scratched up was never actually replaced, scuffs in the front driver fender, not buffed out - had to be pointed out, missing bolt to keep the fender in, but when they did their analysis they left suction marks for whatever wheel alignment they did that was never there before they had my car in their possession 3. They told us they would get the part and call us back when it came in - literally a month went by, no call or follow up again, it's us following up with them. The girl can't even say when the part was received, Anduar dances around the question. 4. We schedule it for 1 day to fix everything's they say they don't think it will take longer - and they don't do rentals 5. After that fix that should only take 1 day, they messed up, they sanded the paint drips down too far, so now, have to schedule again to get it fixed and now they do rentals 6. Go in to drop off car - then being told I got the day wrong, I am a day early thankfully Billy sets everyone straight that today is the correct day 7. Rental nightmare- they don't know if the car is getting dropped off or if they are picking me up, it's unorganized. I go outside to get fresh air, Billy advised me that it would be easier for them to pick me up, if they are not dropping a vehicle off. I go outside for 5 minutes, come back and they think my wife is picking me up. Then I see a guy calling enterprise and then tells me they will call me shortly. 8. If I have a SUV they are fixing, I am expecting my rental to be an suv as well, nope I got a sedan. 9. When I drop off my car, they are missing a piece and misplaced it now they have my car longer 10. Got my car back and when I went to inspect I saw a clip for the plastic fender missing 11. and they ripped the wiring for my powered side mirrors, at this point I have 0 interest in trusting them with my vehicle at all. If you want things fix the first time, correctly, personally I would not go here. Mind you, my claim was back in September, we are now in December. I want to say after the first visit, we were asked multiple times to provide a review. After this last time I have yet to hear a request for a review. Which I think with all the times of having to return and the quality of service. The reviews at this point to me, I am not sure how scored so highly. I encourage anyone who wants to get their vehicle fixed, take a towel with you and inspect your vehicle prior to you meeting with them. That way they are not over your shoulder. Then after you receive your vehicle make sure you do a review prior to meeting with them. That way you are not distracted and can give yourself time to do a thorough analyzation of your vehicle. I want to preface this by saying it's been months, since having my vehicle back. I debated about leaving this review due to the continuous poor experiences, but I felt it was important to share, because I do love my vehicle, I'd hate to have anyone share this poor experience with me.

Had my poor car hit by a texting driver - service here was awesome - they even helped me get my…read morerental car set up. Guiermo was awesome (gosh I hope I got that name right) Updates as the repairs went along no guessing - If I get hit again I will be back !!!! Thank you 100% approve !

Great place! They gave me several options to fix my car and…read moreprice points. I'll be going back for any issues in the future as well!

This place is great! Zach and Danielle got my brand new car put back together in a very reasonable…read moretimeframe. So appreciated their kindness, positive attitude, and quick turn around. I highly recommend this business!

They did an amazing job on my car's hood that had a dent on a reasonable price. I got quote from…read moremultiple body shops and choose them because Corey seemed really honest in whatever he talked about. I could connect to him on the repair approach and he seemed really genuine in whatever he was quoting. He also prioritized my cars repair, as he learnt about my personal situation. The car was cleaned inside out when I got it. I would recommend him 100% and will pray that his business thrives day by day. Thank you guys for doing such a wonderful job.

I got my car painted about year ago. I spent over 2k and when I first received my car, i had so…read moremany problems with their work. My rear bumper they removed was put on wrong. They left tape lines on the roof when they masked it. Orange peel was Insane on the doors they blended it to. Sent it back and got fixed but still not to my liking as I had to send it back to get orange peel removed. Too many headaches. It's been a Year now and my clear coat is peeling like crazy. MY CAR IS GARAGED KEPT! Always taking care of it since I'm a car enthusiast. They did a half assed job. BOSS MAN SAID "wax" was the issue which from what I heard from other painters it was bs what he was saying. Lying is crazy. Also denying to fix the clear coat peeling because of warranty went past over a year by literarily 2 months. A Year to have clear coat peel is crazy & shouldn't have happened, btw "Wax" did that. He's also denying repairs because my brother wrote a bad review and he doesn't want to deal with any of us but could've been avoided if job was done 100% right! On my brothers review they replied by saying "unfortunately I can't seem to find your information on my system" how are you going to lie about the car being in the system!? We have prove that it was in your shop from insurance. PLEASE AVOID THIS SHOP!!! POOR WORK!! TERRIBLE CUSTOMER SERVICE!!! TERRIBLE WORKERS!!! TERRIBLE PAINT/CLEAR!!!!

My van was rear ended back in December. When the insured finally got back with me about getting my…read morevan repaired, they recommended Gerber Collision. I spoke with a technician and went around the van to determine what needed to be done. One of my main concerns was to make sure there wasn't any damage that would affect the driving integrity of the vehicle that I wouldn't visibly see. They assured me they would check. They said they would keep in touch throughout the process and gave me an ETA of Jan 30 as completion. I'm happy to say they kept their promise on texting throughout with what was going on. They completed repairs on Jan 21, much earlier than the Jan 30 ETA. I went to pick up, the van was cleaned inside and out. I was given warranty on the repairs. Definitely satisfied!

Brandi did an amazing job! & Louis was so helpful with the ending in detailing my car. She kept me…read moreupdated on everything and let me know how lone it would take even though it took a little longer than expected, I got great results so it was worth it! Thank you guys!

I recently had the opportunity to work with Danielle at Scottie's Auto Body, and the experience…read moreexceeded my expectations. Danielle's commitment to outstanding customer service is exceptional. Her patience, professionalism, and consistent communication were evident throughout the entire process, making what could have been a stressful experience smooth and reassuring. Based on my experience, I highly recommend Scottie's Auto Body to anyone in need of quality auto body repair. Their dedication to customer satisfaction truly sets them apart. Thank you, Danielle, for your outstanding service!

Arrived for the appointment first thing in the morning and Jose was working on another job. He…read moresaid he'd probably be able to start on it at 2:00 but would it likely be ready tomorrow (I had no way to get back to Portland) - the job was supposed to be done by noon. He could have called before I drove there to explain the situation, nope - big waste of time. I paid for the material and left. He might be skilled but organization is not one of his talents. I gave him two stars instead of one because the material was a good match (with my help and approval).

Frank and his crew ( especially our mechanic John Munkes) are THE BEST!!! Fair, honest and up…read morefront! Small town service and small quality at it's BEST!!!

Horrific on many levels. Simple activities, like oil/fuel filter changes required numerous stops…read moreto correct things that were wrong. Highly recommended tires (Nokian), which had good reviews on line, but all 4 tires were mounted incorrectly - balance was off between .75oz and 2oz per wheel. One wheel had two different weights at 40 degrees off set. Felt like I was driving with square tires. Should have gone with my gut and visited the Pro's at Les Schwab - There are way too many options out there to deal with terrible service. You guys should focus on getting it right the first time and not apologizing during repeat visits. AVOID them.

Feel like these guys need more love on yelp so here goes…read more.. They were recommended by our insurance company and they happened to be the shop closest to us. The reviews on Carwise and Google looked great so the decision was easy. They did not disappoint! Everything was fast, efficient and happy with the results. Received texts everyday with updates on progress. Great customer service and right on schedule.

From Start to finish, I received updates and great communication from Hunter, and Vivian at the…read morefront desk was also great. I picked up my car and it was PERFECT Thank you for doing such a great job!

This is a very good professional place to get your car fixed, be it a change in part or buffing any…read morescratches , etc. They are reasonably priced and very kind. Had a part for my Audi fixed within an hour after receiving the part from the company and I am so grateful for being recommended to this place . Great customer service, value for your money and quality of work. 5 stars

What would be worse than not able to find a body shop to support after a collision?…read more We have a mild/medium collision that damaged both fender and bumper near the driver seat. The key problem bugging us is the driver door wouldn't open enough to get in. I am in desperate to look for an autobody to help me look into it so I can drive. Called 7-8 body shop, none of them can even schedule estimate 6-12 weeks out!! How crazy is that huh? Then I found Peter's Quality Autobody, he asked me to bring the car in the same day. He gave me an estimate in a reasonable range. In one week, I have the car fully fixed and run like a charm. Communication with Peter is simple and straight forwards. We are very satisfied with the service. I would highly recommanded if you are in a similar situation like me. Save a lot time and money :) Thank you Peter and your team.